[Skip to main content](#vessel-content) # Product image permissions wrong ## - **[mosshika](/forum/user/17693-mosshika "View mosshika's Profile")** - [![mosshika's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/17693-mosshika "View mosshika's Profile") Topic Author - [ Offline](/forum/user/17693-mosshika) Less More - Posts: 7 - Thank you received: 0 - - 13 years 6 months ago [\#101620](#101620) by [mosshika](/forum/user/17693-mosshika "View mosshika's Profile") *[Product image permissions wrong](/forum/4-how-to/81204-product-image-permissions-wrong#101620 "Some background info: PHO version 5.3.10 Joomla 2.5.7 HikaShop Starter 2.1.2 Enable FTP set to yes When I add a new product and add a new images, the permission of the image is automatically set to "600" so the image does not display on the front end in IE, Chrome or Firefox. I know I can go update the permissions through ftp but I don't want to do this every time I upload a new product and the client who will use the system does not know about updating permissions through ftp. Is there no way for the permissions to automatically be set to 755 or 777?")* was created by *[mosshika](/forum/user/17693-mosshika "View mosshika's Profile")* Some background info: PHO version 5.3.10 Joomla 2.5.7 HikaShop Starter 2.1.2 Enable FTP set to yes When I add a new product and add a new images, the permission of the image is automatically set to "600" so the image does not display on the front end in IE, Chrome or Firefox. I know I can go update the permissions through ftp but I don't want to do this every time I upload a new product and the client who will use the system does not know about updating permissions through ftp. Is there no way for the permissions to automatically be set to 755 or 777? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgxMjA0LXByb2R1Y3QtaW1hZ2UtcGVybWlzc2lvbnMtd3Jvbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 6 months ago [\#101648](#101648) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Product image permissions wrong](/forum/4-how-to/81204-product-image-permissions-wrong#101648 "Some background info: PHO version 5.3.10 Joomla 2.5.7 HikaShop Starter 2.1.2 Enable FTP set to yes When I add a new product and add a new images, the permission of the image is automatically set to "600" so the image does not display on the front end in IE, Chrome or Firefox. I know I can go update the permissions through ftp but I don't want to do this every time I upload a new product and the client who will use the system does not know about updating permissions through ftp. Is there no way for the permissions to automatically be set to 755 or 777?")* Hi, I think that you should change the permissions not on your new images but on the directory where you're uploading your hikashop images like */media/com\_hikashop/images/products* for example. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgxMjA0LXByb2R1Y3QtaW1hZ2UtcGVybWlzc2lvbnMtd3Jvbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mosshika](/forum/user/17693-mosshika "View mosshika's Profile")** - [![mosshika's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/17693-mosshika "View mosshika's Profile") Topic Author - [ Offline](/forum/user/17693-mosshika) Less More - Posts: 7 - Thank you received: 0 - - 13 years 6 months ago [\#101649](#101649) by [mosshika](/forum/user/17693-mosshika "View mosshika's Profile") Replied by *[mosshika](/forum/user/17693-mosshika "View mosshika's Profile")* on topic *[Product image permissions wrong](/forum/4-how-to/81204-product-image-permissions-wrong#101649 "Some background info: PHO version 5.3.10 Joomla 2.5.7 HikaShop Starter 2.1.2 Enable FTP set to yes When I add a new product and add a new images, the permission of the image is automatically set to "600" so the image does not display on the front end in IE, Chrome or Firefox. I know I can go update the permissions through ftp but I don't want to do this every time I upload a new product and the client who will use the system does not know about updating permissions through ftp. Is there no way for the permissions to automatically be set to 755 or 777?")* Thanks for your reply. I should have mentioned that I tried that with no success. Product thumbnails are stores here: /media/com_hikashop/upload/thumbnail_100x100 I set the permissions for both "thumbnail_100x100" and "upload" directories to 777 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgxMjA0LXByb2R1Y3QtaW1hZ2UtcGVybWlzc2lvbnMtd3Jvbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 6 months ago [\#101673](#101673) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Product image permissions wrong](/forum/4-how-to/81204-product-image-permissions-wrong#101673 "Some background info: PHO version 5.3.10 Joomla 2.5.7 HikaShop Starter 2.1.2 Enable FTP set to yes When I add a new product and add a new images, the permission of the image is automatically set to "600" so the image does not display on the front end in IE, Chrome or Firefox. I know I can go update the permissions through ftp but I don't want to do this every time I upload a new product and the client who will use the system does not know about updating permissions through ftp. Is there no way for the permissions to automatically be set to 755 or 777?")* Hi, Does the FTP really necessary ? I guess that is the source of your problem. HikaShop uses Joomla to write the image in your website (JFile::write). After that Joomla will use his configuration to write it. But we do not said anything on file permission, the component just ask Joomla to write the file. So it is something to modify in your FTP configuration. There is nothing to do in HikaShop. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [mosshika](/forum/user/17693-mosshika "View mosshika's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgxMjA0LXByb2R1Y3QtaW1hZ2UtcGVybWlzc2lvbnMtd3Jvbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mosshika](/forum/user/17693-mosshika "View mosshika's Profile")** - [![mosshika's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/17693-mosshika "View mosshika's Profile") Topic Author - [ Offline](/forum/user/17693-mosshika) Less More - Posts: 7 - Thank you received: 0 - - 13 years 4 months ago [\#108819](#108819) by [mosshika](/forum/user/17693-mosshika "View mosshika's Profile") Replied by *[mosshika](/forum/user/17693-mosshika "View mosshika's Profile")* on topic *[\[SOLVED\] Product image permissions wrong](/forum/4-how-to/81204-product-image-permissions-wrong#108819 "Some background info: PHO version 5.3.10 Joomla 2.5.7 HikaShop Starter 2.1.2 Enable FTP set to yes When I add a new product and add a new images, the permission of the image is automatically set to "600" so the image does not display on the front end in IE, Chrome or Firefox. I know I can go update the permissions through ftp but I don't want to do this every time I upload a new product and the client who will use the system does not know about updating permissions through ftp. Is there no way for the permissions to automatically be set to 755 or 777?")* Sorry for dissappearing. I set Enable FTP to No and this solved the problem. I find this very weird though as Enable FTP is part of Joomla and should technically not effect product permission in Hikashop. Nonetheless, thanks for you help. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgxMjA0LXByb2R1Y3QtaW1hZ2UtcGVybWlzc2lvbnMtd3Jvbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 4 months ago [\#108901](#108901) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Product image permissions wrong](/forum/4-how-to/81204-product-image-permissions-wrong#108901 "Some background info: PHO version 5.3.10 Joomla 2.5.7 HikaShop Starter 2.1.2 Enable FTP set to yes When I add a new product and add a new images, the permission of the image is automatically set to "600" so the image does not display on the front end in IE, Chrome or Firefox. I know I can go update the permissions through ftp but I don't want to do this every time I upload a new product and the client who will use the system does not know about updating permissions through ftp. Is there no way for the permissions to automatically be set to 755 or 777?")* Glad to know that you found a solution ![:)](/media/kunena/emoticons/3.png ":)"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgxMjA0LXByb2R1Y3QtaW1hZ2UtcGVybWlzc2lvbnMtd3Jvbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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