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#   USPS Shipping Plugin Help

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13 years 6 months ago [\#102240](#102240) by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")  *[USPS Shipping Plugin Help](/forum/4-how-to/81360-usps-shipping-plugin-help#102240 "Hello all...  I have a question, how exactly does the Hikashop USPS plugin figure out how much product will fit in to the shipping box. I have it installed &amp; enabled, USPS Priority Mail is the default for shipping, and I have the sizes of all my items as well as weight of the items in the product listings. The problem I'm having is that people are ordering enough product to fill more than the box they are bring charged for. How can I correct this?  Thank you in advance")* was created by *[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")*

Hello all...

I have a question, how exactly does the Hikashop USPS plugin figure out how much product will fit in to the shipping box. I have it installed &amp; enabled, USPS Priority Mail is the default for shipping, and I have the sizes of all my items as well as weight of the items in the product listings. The problem I'm having is that people are ordering enough product to fill more than the box they are bring charged for. How can I correct this?

Thank you in advance

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13 years 6 months ago [\#102366](#102366) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[USPS Shipping Plugin Help](/forum/4-how-to/81360-usps-shipping-plugin-help#102366 "Hello all...  I have a question, how exactly does the Hikashop USPS plugin figure out how much product will fit in to the shipping box. I have it installed &amp; enabled, USPS Priority Mail is the default for shipping, and I have the sizes of all my items as well as weight of the items in the product listings. The problem I'm having is that people are ordering enough product to fill more than the box they are bring charged for. How can I correct this?  Thank you in advance")*

Hi,

The USPS plugin has a max weight of 1120 oz (the max weight of boxes for USPS).
Above that, it creates different packages for the products.
So what you want is to reduce that maximum limit of package size in the usps plugin code. You can do that in the file plugins/hikashopshipping/usps/usps.php

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13 years 6 months ago [\#102399](#102399) by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")  Replied by *[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")* on topic *[USPS Shipping Plugin Help](/forum/4-how-to/81360-usps-shipping-plugin-help#102399 "Hello all...  I have a question, how exactly does the Hikashop USPS plugin figure out how much product will fit in to the shipping box. I have it installed &amp; enabled, USPS Priority Mail is the default for shipping, and I have the sizes of all my items as well as weight of the items in the product listings. The problem I'm having is that people are ordering enough product to fill more than the box they are bring charged for. How can I correct this?  Thank you in advance")*

Hey Nicolas...thanks for replying. I'm trying to find that setting, but I must not be looking in the right place. How do I get to the file?

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13 years 6 months ago [\#102439](#102439) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[USPS Shipping Plugin Help](/forum/4-how-to/81360-usps-shipping-plugin-help#102439 "Hello all...  I have a question, how exactly does the Hikashop USPS plugin figure out how much product will fit in to the shipping box. I have it installed &amp; enabled, USPS Priority Mail is the default for shipping, and I have the sizes of all my items as well as weight of the items in the product listings. The problem I'm having is that people are ordering enough product to fill more than the box they are bring charged for. How can I correct this?  Thank you in advance")*

It's not a setting. It's in the code of the plugin, so as I said, your need to edit the file plugins/hikashopshipping/usps/usps.php

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13 years 6 months ago [\#102469](#102469) by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")  Replied by *[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")* on topic *[USPS Shipping Plugin Help](/forum/4-how-to/81360-usps-shipping-plugin-help#102469 "Hello all...  I have a question, how exactly does the Hikashop USPS plugin figure out how much product will fit in to the shipping box. I have it installed &amp; enabled, USPS Priority Mail is the default for shipping, and I have the sizes of all my items as well as weight of the items in the product listings. The problem I'm having is that people are ordering enough product to fill more than the box they are bring charged for. How can I correct this?  Thank you in advance")*

Oh, ok. I am sure I can edit the file...but where do I find that? I no longer have a webmaster to handle this stuff for me, so I'm trying to learn as best as I can, along with help from these forums which has been really great at helping out!

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13 years 6 months ago [\#102473](#102473) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[USPS Shipping Plugin Help](/forum/4-how-to/81360-usps-shipping-plugin-help#102473 "Hello all...  I have a question, how exactly does the Hikashop USPS plugin figure out how much product will fit in to the shipping box. I have it installed &amp; enabled, USPS Priority Mail is the default for shipping, and I have the sizes of all my items as well as weight of the items in the product listings. The problem I'm having is that people are ordering enough product to fill more than the box they are bring charged for. How can I correct this?  Thank you in advance")*

You need to contact to your website via FTP and then browse the folders, download the file, edit it and finally upload it back.
You can use filezilla for that.

Otherwise, I recommend you to install an explorer on your website like extplorer: [ extensions.joomla.org/extensions/core-en...ents/file-management](http://extensions.joomla.org/extensions/core-enhancements/file-management)

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13 years 6 months ago [\#102787](#102787) by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")  Replied by *[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")* on topic *[USPS Shipping Plugin Help](/forum/4-how-to/81360-usps-shipping-plugin-help#102787 "Hello all...  I have a question, how exactly does the Hikashop USPS plugin figure out how much product will fit in to the shipping box. I have it installed &amp; enabled, USPS Priority Mail is the default for shipping, and I have the sizes of all my items as well as weight of the items in the product listings. The problem I'm having is that people are ordering enough product to fill more than the box they are bring charged for. How can I correct this?  Thank you in advance")*

Hey Nicolas,

I got the files downloaded...and I was going through the usps.php file...but I'm not sure what I'm supposed to update. I found the weight portion of the code...but either there is nothing for the size dimensions or I'm missing it somehow.

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13 years 6 months ago [\#102816](#102816) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[USPS Shipping Plugin Help](/forum/4-how-to/81360-usps-shipping-plugin-help#102816 "Hello all...  I have a question, how exactly does the Hikashop USPS plugin figure out how much product will fit in to the shipping box. I have it installed &amp; enabled, USPS Priority Mail is the default for shipping, and I have the sizes of all my items as well as weight of the items in the product listings. The problem I'm having is that people are ordering enough product to fill more than the box they are bring charged for. How can I correct this?  Thank you in advance")*

Hi,

You need to search for "1120" in the file and replace it with a lower number.

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13 years 6 months ago [\#102856](#102856) by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")  Replied by *[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")* on topic *[USPS Shipping Plugin Help](/forum/4-how-to/81360-usps-shipping-plugin-help#102856 "Hello all...  I have a question, how exactly does the Hikashop USPS plugin figure out how much product will fit in to the shipping box. I have it installed &amp; enabled, USPS Priority Mail is the default for shipping, and I have the sizes of all my items as well as weight of the items in the product listings. The problem I'm having is that people are ordering enough product to fill more than the box they are bring charged for. How can I correct this?  Thank you in advance")*

Ah ok, so the weight is what's causing the selection of the package?

Who would I speak to about a suggestion of using the measurements section of hikashop to compare against the USPS flat rate boxes. This way box selection would be appropriate to the size of the item?

Thanks Nicolas

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13 years 6 months ago [\#102907](#102907) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[USPS Shipping Plugin Help](/forum/4-how-to/81360-usps-shipping-plugin-help#102907 "Hello all...  I have a question, how exactly does the Hikashop USPS plugin figure out how much product will fit in to the shipping box. I have it installed &amp; enabled, USPS Priority Mail is the default for shipping, and I have the sizes of all my items as well as weight of the items in the product listings. The problem I'm having is that people are ordering enough product to fill more than the box they are bring charged for. How can I correct this?  Thank you in advance")*

Hi,

Yes.

That would require this shipping plugin to be rewritten. Unfortunately, the plugin has been developed by a third party developer who is not maintaining it anymore. We don't have the necessary knowledge on USPS API to perform that on our end for now.

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13 years 6 months ago [\#102908](#102908) by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")  Replied by *[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")* on topic *[USPS Shipping Plugin Help](/forum/4-how-to/81360-usps-shipping-plugin-help#102908 "Hello all...  I have a question, how exactly does the Hikashop USPS plugin figure out how much product will fit in to the shipping box. I have it installed &amp; enabled, USPS Priority Mail is the default for shipping, and I have the sizes of all my items as well as weight of the items in the product listings. The problem I'm having is that people are ordering enough product to fill more than the box they are bring charged for. How can I correct this?  Thank you in advance")*

Darn...I'll try tweaking the 1120 setting a bit here &amp; there and see what works best.

Thanks for all the help Nicolas

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13 years 5 months ago [\#107968](#107968) by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")  Replied by *[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")* on topic *[USPS Shipping Plugin Help](/forum/4-how-to/81360-usps-shipping-plugin-help#107968 "Hello all...  I have a question, how exactly does the Hikashop USPS plugin figure out how much product will fit in to the shipping box. I have it installed &amp; enabled, USPS Priority Mail is the default for shipping, and I have the sizes of all my items as well as weight of the items in the product listings. The problem I'm having is that people are ordering enough product to fill more than the box they are bring charged for. How can I correct this?  Thank you in advance")*

Nicolas...I changed this a while back, but I think I changed it too far...and now I can't remember what line in the code it was.

Without going back &amp; re-installing the plugin so I can find the line that had 1120 in is, can you tell me if this is the correct line I modified??? The x''s represent the numerical number entered which in the standard unmodified case would be 1120.

$maw_weight = xxxx;

Thanks

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13 years 5 months ago -  13 years 5 months ago [\#107978](#107978) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile")  Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[USPS Shipping Plugin Help](/forum/4-how-to/81360-usps-shipping-plugin-help#107978 "Hello all...  I have a question, how exactly does the Hikashop USPS plugin figure out how much product will fit in to the shipping box. I have it installed &amp; enabled, USPS Priority Mail is the default for shipping, and I have the sizes of all my items as well as weight of the items in the product listings. The problem I'm having is that people are ordering enough product to fill more than the box they are bring charged for. How can I correct this?  Thank you in advance")*

Hello there,

Search for these lines, you should find it easily ![:)](/media/kunena/emoticons/3.png ":)") :
Code:

$weightClass=hikashop_get('helper.weight'); $volumeClass=hikashop_get('helper.volume'); $maw_weight =

Last edit: 13 years 5 months ago by [Eliot](/forum/user/1824-eliot "View Eliot's Profile").

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13 years 5 months ago [\#108010](#108010) by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")  Replied by *[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")* on topic *[USPS Shipping Plugin Help](/forum/4-how-to/81360-usps-shipping-plugin-help#108010 "Hello all...  I have a question, how exactly does the Hikashop USPS plugin figure out how much product will fit in to the shipping box. I have it installed &amp; enabled, USPS Priority Mail is the default for shipping, and I have the sizes of all my items as well as weight of the items in the product listings. The problem I'm having is that people are ordering enough product to fill more than the box they are bring charged for. How can I correct this?  Thank you in advance")*

Hello Eliot!

I found it, it was the same as the line I was referring to...

I had dropped it down to 840 and it was charging almost double of what it originally was...so I'm going to move it up to 980 (half way between 840 &amp; 1120).

I appreciate all the help you guys provide! So thank you to all of you that have helped me over the last 6 months on several other issues too.

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