[Skip to main content](#vessel-content) # paypal does not work ## - **[kenya](/forum/user/18375-kenya "View kenya's Profile")** - [![kenya's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/18375-kenya "View kenya's Profile") Topic Author - [ Offline](/forum/user/18375-kenya) Less More - Posts: 4 - Thank you received: 0 - - 13 years 5 months ago [\#103046](#103046) by [kenya](/forum/user/18375-kenya "View kenya's Profile") *[paypal does not work](/forum/4-how-to/81581-paypal-does-not-work#103046 "Hi, I have a problem with the paypal plugin. I can not display the paypal page, it is blank. The website is: www.momocat.cat Any idea?")* was created by *[kenya](/forum/user/18375-kenya "View kenya's Profile")* Hi, I have a problem with the paypal plugin. I can not display the paypal page, it is blank. The website is: [ www.momocat.cat](http://www.momocat.cat) Any idea? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgxNTgxLXBheXBhbC1kb2VzLW5vdC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Online](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14279 - - 13 years 5 months ago [\#103053](#103053) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[paypal does not work](/forum/4-how-to/81581-paypal-does-not-work#103053 "Hi, I have a problem with the paypal plugin. I can not display the paypal page, it is blank. The website is: www.momocat.cat Any idea?")* Hi, I didn't see any PayPal payment method on your website checkout. So I don't understand what you mean by blank page. I was able to checkout normally with the bank transfer payment method. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgxNTgxLXBheXBhbC1kb2VzLW5vdC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kenya](/forum/user/18375-kenya "View kenya's Profile")** - [![kenya's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/18375-kenya "View kenya's Profile") Topic Author - [ Offline](/forum/user/18375-kenya) Less More - Posts: 4 - Thank you received: 0 - - 13 years 5 months ago [\#103084](#103084) by [kenya](/forum/user/18375-kenya "View kenya's Profile") Replied by *[kenya](/forum/user/18375-kenya "View kenya's Profile")* on topic *[paypal does not work](/forum/4-how-to/81581-paypal-does-not-work#103084 "Hi, I have a problem with the paypal plugin. I can not display the paypal page, it is blank. The website is: www.momocat.cat Any idea?")* I do not understand because it is not now. When I confirmed the purchase page displays the image.png and then I see the image2.png. Finally, after 10 seconds when paypal page loads nothing comes out, just a blank page. - [ ![image.png](/forum/attachment/10051) ](/forum/attachment/10051 "image.png") [ ](/forum/attachment/10051?download=1 "image.png") - [ ![image2.png](/forum/attachment/10052) ](/forum/attachment/10052 "image2.png") [ ](/forum/attachment/10052?download=1 "image2.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgxNTgxLXBheXBhbC1kb2VzLW5vdC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Online](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14279 - - 13 years 5 months ago [\#103088](#103088) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[paypal does not work](/forum/4-how-to/81581-paypal-does-not-work#103088 "Hi, I have a problem with the paypal plugin. I can not display the paypal page, it is blank. The website is: www.momocat.cat Any idea?")* Can you do a screenshot of the options of the paypal payment method ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgxNTgxLXBheXBhbC1kb2VzLW5vdC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kenya](/forum/user/18375-kenya "View kenya's Profile")** - [![kenya's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/18375-kenya "View kenya's Profile") Topic Author - [ Offline](/forum/user/18375-kenya) Less More - Posts: 4 - Thank you received: 0 - - 13 years 5 months ago [\#103125](#103125) by [kenya](/forum/user/18375-kenya "View kenya's Profile") Replied by *[kenya](/forum/user/18375-kenya "View kenya's Profile")* on topic *[paypal does not work](/forum/4-how-to/81581-paypal-does-not-work#103125 "Hi, I have a problem with the paypal plugin. I can not display the paypal page, it is blank. The website is: www.momocat.cat Any idea?")* The paypal payment method. - [ ![paypal.png](/forum/attachment/10055) ](/forum/attachment/10055 "paypal.png") [ ](/forum/attachment/10055?download=1 "paypal.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgxNTgxLXBheXBhbC1kb2VzLW5vdC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Online](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14279 - - 13 years 5 months ago [\#103162](#103162) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[paypal does not work](/forum/4-how-to/81581-paypal-does-not-work#103162 "Hi, I have a problem with the paypal plugin. I can not display the paypal page, it is blank. The website is: www.momocat.cat Any idea?")* Unfortunately you didn't get the access level option value on the screenshot. Please make sure that this option is set to all, if you have access to it. Also, please make sure that the paypal plugin's access option (on the joomla options screen of the plugin) is set to "public". Because right now, we still cannot see your PayPal payment method on the checkout. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgxNTgxLXBheXBhbC1kb2VzLW5vdC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kenya](/forum/user/18375-kenya "View kenya's Profile")** - [![kenya's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/18375-kenya "View kenya's Profile") Topic Author - [ Offline](/forum/user/18375-kenya) Less More - Posts: 4 - Thank you received: 0 - - 13 years 5 months ago [\#103224](#103224) by [kenya](/forum/user/18375-kenya "View kenya's Profile") Replied by *[kenya](/forum/user/18375-kenya "View kenya's Profile")* on topic *[paypal does not work](/forum/4-how-to/81581-paypal-does-not-work#103224 "Hi, I have a problem with the paypal plugin. I can not display the paypal page, it is blank. The website is: www.momocat.cat Any idea?")* Sorry, here's the picture. When I confirm the purchase I can see the option to pay with PayPal. The problem is that when I select the paypal payment method not redirected to paypal website, it is blank. - [ ![paypal_2013-05-10.png](/forum/attachment/10064) ](/forum/attachment/10064 "...2013-05-10.png") [ ](/forum/attachment/10064?download=1 "...2013-05-10.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgxNTgxLXBheXBhbC1kb2VzLW5vdC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Online](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14279 - - 13 years 5 months ago [\#103226](#103226) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[paypal does not work](/forum/4-how-to/81581-paypal-does-not-work#103226 "Hi, I have a problem with the paypal plugin. I can not display the paypal page, it is blank. The website is: www.momocat.cat Any idea?")* Maybe you do but I don't when I try on your website. So I can't see the redirection page and can't help you. Please provide a way to see it with the user account test_hikashop/test_hikashop and I can look at the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgxNTgxLXBheXBhbC1kb2VzLW5vdC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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