[Skip to main content](#vessel-content) # shipping rates ## - **[isabelleandco](/forum/user/12431-isabelleandco "View isabelleandco's Profile")** - [![isabelleandco's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12431-isabelleandco "View isabelleandco's Profile") Topic Author - [ Offline](/forum/user/12431-isabelleandco) Less More - Posts: 51 - Thank you received: 1 - - 13 years 5 months ago [\#104896](#104896) by [isabelleandco](/forum/user/12431-isabelleandco "View isabelleandco's Profile") *[shipping rates](/forum/4-how-to/82344-shipping-rates#104896 "I have a shipping rate for everything under $75 gets a $5 flat shipping rate. However, we had an order come in for $68 come in and it didn't apply the shipping. The $5 flat rate is active under "HikaShop manual shipping plugin " which is also active.")* was created by *[isabelleandco](/forum/user/12431-isabelleandco "View isabelleandco's Profile")* I have a shipping rate for everything under $75 gets a $5 flat shipping rate. However, we had an order come in for $68 come in and it didn't apply the shipping. The $5 flat rate is active under "HikaShop manual shipping plugin " which is also active. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgyMzQ0LXNoaXBwaW5nLXJhdGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 5 months ago [\#104919](#104919) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[shipping rates](/forum/4-how-to/82344-shipping-rates#104919 "I have a shipping rate for everything under $75 gets a $5 flat shipping rate. However, we had an order come in for $68 come in and it didn't apply the shipping. The $5 flat rate is active under "HikaShop manual shipping plugin " which is also active.")* Hi, Can you provide us some screenshots like your manual shipping configurations and one from your front-end with the wrong result ? Thanks, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgyMzQ0LXNoaXBwaW5nLXJhdGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[isabelleandco](/forum/user/12431-isabelleandco "View isabelleandco's Profile")** - [![isabelleandco's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12431-isabelleandco "View isabelleandco's Profile") Topic Author - [ Offline](/forum/user/12431-isabelleandco) Less More - Posts: 51 - Thank you received: 1 - - 13 years 5 months ago [\#105559](#105559) by [isabelleandco](/forum/user/12431-isabelleandco "View isabelleandco's Profile") Replied by *[isabelleandco](/forum/user/12431-isabelleandco "View isabelleandco's Profile")* on topic *[shipping rates](/forum/4-how-to/82344-shipping-rates#105559 "I have a shipping rate for everything under $75 gets a $5 flat shipping rate. However, we had an order come in for $68 come in and it didn't apply the shipping. The $5 flat rate is active under "HikaShop manual shipping plugin " which is also active.")* Attached are screenshots - [ ![manualshipping1.jpg](/forum/attachment/10263) ](/forum/attachment/10263 "...lshipping1.jpg") [ ](/forum/attachment/10263?download=1 "...lshipping1.jpg") - [ ![manualshipping2.jpg](/forum/attachment/10264) ](/forum/attachment/10264 "...lshipping2.jpg") [ ](/forum/attachment/10264?download=1 "...lshipping2.jpg") - [ ![checkout.jpg](/forum/attachment/10265) ](/forum/attachment/10265 "checkout.jpg") [ ](/forum/attachment/10265?download=1 "checkout.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgyMzQ0LXNoaXBwaW5nLXJhdGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 5 months ago [\#105577](#105577) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[shipping rates](/forum/4-how-to/82344-shipping-rates#105577 "I have a shipping rate for everything under $75 gets a $5 flat shipping rate. However, we had an order come in for $68 come in and it didn't apply the shipping. The $5 flat rate is active under "HikaShop manual shipping plugin " which is also active.")* Hi, Is your shipping step displayed on the same page than the cart ? I don't see it in the screenshots. You have to display it, in order to have the shipping method selected. Because you have only one method, you can force the selection of this method and then add a display none via css to hide the shipping part of the checkout. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgyMzQ0LXNoaXBwaW5nLXJhdGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[isabelleandco](/forum/user/12431-isabelleandco "View isabelleandco's Profile")** - [![isabelleandco's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12431-isabelleandco "View isabelleandco's Profile") Topic Author - [ Offline](/forum/user/12431-isabelleandco) Less More - Posts: 51 - Thank you received: 1 - - 13 years 5 months ago [\#105984](#105984) by [isabelleandco](/forum/user/12431-isabelleandco "View isabelleandco's Profile") Replied by *[isabelleandco](/forum/user/12431-isabelleandco "View isabelleandco's Profile")* on topic *[shipping rates](/forum/4-how-to/82344-shipping-rates#105984 "I have a shipping rate for everything under $75 gets a $5 flat shipping rate. However, we had an order come in for $68 come in and it didn't apply the shipping. The $5 flat rate is active under "HikaShop manual shipping plugin " which is also active.")* No, the shipping is displayed on the previous page, attaching screen shots. - [ ![checkout1.png](/forum/attachment/10301) ](/forum/attachment/10301 "checkout1.png") [ ](/forum/attachment/10301?download=1 "checkout1.png") - [ ![checkout2.png](/forum/attachment/10302) ](/forum/attachment/10302 "checkout2.png") [ ](/forum/attachment/10302?download=1 "checkout2.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgyMzQ0LXNoaXBwaW5nLXJhdGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 13 years 5 months ago [\#106087](#106087) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[shipping rates](/forum/4-how-to/82344-shipping-rates#106087 "I have a shipping rate for everything under $75 gets a $5 flat shipping rate. However, we had an order come in for $68 come in and it didn't apply the shipping. The $5 flat rate is active under "HikaShop manual shipping plugin " which is also active.")* Hi, You don't have any weight in all your products and the option "force shipping regardless of weight" of the configuration has apparently been turned off. That's why you don't see any shipping rates on the checkout. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgyMzQ0LXNoaXBwaW5nLXJhdGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[isabelleandco](/forum/user/12431-isabelleandco "View isabelleandco's Profile")** - [![isabelleandco's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12431-isabelleandco "View isabelleandco's Profile") Topic Author - [ Offline](/forum/user/12431-isabelleandco) Less More - Posts: 51 - Thank you received: 1 - - 13 years 5 months ago [\#106691](#106691) by [isabelleandco](/forum/user/12431-isabelleandco "View isabelleandco's Profile") Replied by *[isabelleandco](/forum/user/12431-isabelleandco "View isabelleandco's Profile")* on topic *[shipping rates](/forum/4-how-to/82344-shipping-rates#106691 "I have a shipping rate for everything under $75 gets a $5 flat shipping rate. However, we had an order come in for $68 come in and it didn't apply the shipping. The $5 flat rate is active under "HikaShop manual shipping plugin " which is also active.")* Perfect, thanks, I found it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgyMzQ0LXNoaXBwaW5nLXJhdGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.121 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)