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#   Probably a stupic question...

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- **[Pim](/forum/user/18780-pim "View Pim's Profile")**
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13 years 5 months ago -  13 years 5 months ago [\#106041](#106041) by [Pim](/forum/user/18780-pim "View Pim's Profile")  *[Probably a stupic question...](/forum/4-how-to/82783-probably-a-stupic-question#106041 "Hi, How do you send the actual invoice to the customer? Does this happen automatically, when the order status is changed? I couldn´t find anything in the documentation.  Thank you")* was created by *[Pim](/forum/user/18780-pim "View Pim's Profile")*

Hi,
How do you send the actual invoice to the customer? Does this happen automatically, when the order status is changed?
I couldn´t find anything in the documentation.

Thank you

Last edit: 13 years 5 months ago by [Pim](/forum/user/18780-pim "View Pim's Profile").

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13 years 5 months ago [\#106074](#106074) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Probably a stupic question...](/forum/4-how-to/82783-probably-a-stupic-question#106074 "Hi, How do you send the actual invoice to the customer? Does this happen automatically, when the order status is changed? I couldn´t find anything in the documentation.  Thank you")*

Hi,

When the order status is confirmed, the order status notification email is sent.
The invoice can be printed at any time in the backend.
On the order details page, the invoice can be printed via the "print" button by the user once the status of the order is confirmed if you turn on the "Allow users to print invoices on the front end" of the configuration.

If you want users to get an invoice PDF enclosed in the order status notification email, you will have to use the PDF invoice plugin :
[ www.hikashop.com/en/component/hikashop/product/cid-18.html](http://www.hikashop.com/en/component/hikashop/product/cid-18.html)

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13 years 5 months ago -  13 years 5 months ago [\#106079](#106079) by [lionel75](/forum/user/11856-lionel75 "View lionel75's Profile")  Replied by *[lionel75](/forum/user/11856-lionel75 "View lionel75's Profile")* on topic *[Probably a stupic question...](/forum/4-how-to/82783-probably-a-stupic-question#106079 "Hi, How do you send the actual invoice to the customer? Does this happen automatically, when the order status is changed? I couldn´t find anything in the documentation.  Thank you")*

the avaibility of pdf plug in is not easy to find in hikashop website. The hikashop menu item of name Hikashop show this day only 6 sub menu items (essential , business,HikaSerial,Style for hikashop,HikaMarket frontend, hikamarket multi vendor) . Is there others plug in like hikashop pdf plugin hidden in hikashop website ?

The plug in say nothing to configure, is there a way to customize the input ( override) like merge mail in word ?

Last edit: 13 years 5 months ago by [lionel75](/forum/user/11856-lionel75 "View lionel75's Profile").

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13 years 5 months ago [\#106082](#106082) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Probably a stupic question...](/forum/4-how-to/82783-probably-a-stupic-question#106082 "Hi, How do you send the actual invoice to the customer? Does this happen automatically, when the order status is changed? I couldn´t find anything in the documentation.  Thank you")*

There are several other plugins which are not included in the main products which you can find on the main documentation page of HikaShop under the payment plugins, shipping plugins and other integration sections. The PDF invoice plugin is the first one of the "other integration" section.

I'm sorry but I didn't understand your last sentence. Please reformulate.

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13 years 5 months ago [\#106100](#106100) by [Pim](/forum/user/18780-pim "View Pim's Profile")  Replied by *[Pim](/forum/user/18780-pim "View Pim's Profile")* on topic *[Probably a stupic question...](/forum/4-how-to/82783-probably-a-stupic-question#106100 "Hi, How do you send the actual invoice to the customer? Does this happen automatically, when the order status is changed? I couldn´t find anything in the documentation.  Thank you")*

Ah, that´s how it works...
Really beautiful that customers can print their own Invoice.

Thanks again Nicolas:-)

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13 years 5 months ago -  13 years 5 months ago [\#106277](#106277) by [lionel75](/forum/user/11856-lionel75 "View lionel75's Profile")  Replied by *[lionel75](/forum/user/11856-lionel75 "View lionel75's Profile")* on topic *[Probably a stupic question...](/forum/4-how-to/82783-probably-a-stupic-question#106277 "Hi, How do you send the actual invoice to the customer? Does this happen automatically, when the order status is changed? I couldn´t find anything in the documentation.  Thank you")*

i think that the pdf is create using text before a converter take the text and convert it to pdf .
most of the case the text must be compatible with the converter.

I think we must be able to modify the text to add dynamic information ( data store in mysql table) and not only static text.

In a way i think the pdf contain already dynamic tag like the name of the web site , the number of order , the date when buy occur . I don't think having the same pdf ( formt style information language ) for all hikashopp buyer is efficient.

All people use hikashop but they an custom code ( style/template , behaviour, pdf content with they logo ).I think it is the same for a hikashop pdf extension

i don't know more , even alredy use pdf convert like fop xml xslt ...
I don t buy the pdf extension so i can't test the options
I find the information in hikashop documentation about this pdf extension is not enough ...

regard's

Last edit: 13 years 5 months ago by [lionel75](/forum/user/11856-lionel75 "View lionel75's Profile").

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13 years 5 months ago [\#106337](#106337) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Probably a stupic question...](/forum/4-how-to/82783-probably-a-stupic-question#106337 "Hi, How do you send the actual invoice to the customer? Does this happen automatically, when the order status is changed? I couldn´t find anything in the documentation.  Thank you")*

If you want to modify the PDF invoice, you can edit the file plugins/hikashop/attachinvoice/attachinvoice/invoice.php directly once you install the PDF invoice.

The code in there is quite similar to the code that you will find in the file "invoice" of the view "order" via the menu Display-&gt;Views for HTML invoices.

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13 years 4 months ago [\#108185](#108185) by [gasoline](/forum/user/6454-gasoline "View gasoline's Profile")  Replied by *[gasoline](/forum/user/6454-gasoline "View gasoline's Profile")* on topic *[Probably a stupic question...](/forum/4-how-to/82783-probably-a-stupic-question#108185 "Hi, How do you send the actual invoice to the customer? Does this happen automatically, when the order status is changed? I couldn´t find anything in the documentation.  Thank you")*

Is it possible to make a template override? So when there's an update f.e. I don't loose my changes.

I tried template/html/plugins/invoice.php but that does not work.

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I'll keep on trying!

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13 years 4 months ago [\#108230](#108230) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Probably a stupic question...](/forum/4-how-to/82783-probably-a-stupic-question#108230 "Hi, How do you send the actual invoice to the customer? Does this happen automatically, when the order status is changed? I couldn´t find anything in the documentation.  Thank you")*

Hi,

For the PDF invoice, the override should stored in the "media/com_hikashop/plugins/invoice.php" file.

Regards,

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13 years 4 months ago [\#108271](#108271) by [gasoline](/forum/user/6454-gasoline "View gasoline's Profile")  Replied by *[gasoline](/forum/user/6454-gasoline "View gasoline's Profile")* on topic *[Probably a stupic question...](/forum/4-how-to/82783-probably-a-stupic-question#108271 "Hi, How do you send the actual invoice to the customer? Does this happen automatically, when the order status is changed? I couldn´t find anything in the documentation.  Thank you")*

> Jerome wrote: Hi,
>
> For the PDF invoice, the override should stored in the "media/com\_hikashop/plugins/invoice.php" file.
>
> Regards,

Strange,

This is not working for me. Also tried media/com_hikashop/plugins/attachinvoice/invoice.php
Both are not working.

---

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13 years 4 months ago [\#108365](#108365) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Probably a stupic question...](/forum/4-how-to/82783-probably-a-stupic-question#108365 "Hi, How do you send the actual invoice to the customer? Does this happen automatically, when the order status is changed? I couldn´t find anything in the documentation.  Thank you")*

There is no need to make an override. As the plugin is not included in HikaShop, it won't be updated automatically when you update HikaShop. And there shouldn't be any need to update it manually.
However, the override path that Jerome gave you is the correct one. That was not always possible so maye you're using an old version of the plugin which doesn't support the override ?

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13 years 4 months ago -  13 years 4 months ago [\#108401](#108401) by [gasoline](/forum/user/6454-gasoline "View gasoline's Profile")  Replied by *[gasoline](/forum/user/6454-gasoline "View gasoline's Profile")* on topic *[Probably a stupic question...](/forum/4-how-to/82783-probably-a-stupic-question#108401 "Hi, How do you send the actual invoice to the customer? Does this happen automatically, when the order status is changed? I couldn´t find anything in the documentation.  Thank you")*

> nicolas wrote: There is no need to make an override. As the plugin is not included in HikaShop, it won't be updated automatically when you update HikaShop. And there shouldn't be any need to update it manually.
> However, the override path that Jerome gave you is the correct one. That was not always possible so maye you're using an old version of the plugin which doesn't support the override ?

I guess I use the last one, I bought it 2 days ago.
But if this plugin is rarely updated I will use the original files (back them up first) to change to my liking.

P.s. About the override, I assume thats in the template folder, and then:
"html/media/com_hikashop/plugins/invoice.php"

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Last edit: 13 years 4 months ago by [gasoline](/forum/user/6454-gasoline "View gasoline's Profile"). Reason: More info

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13 years 4 months ago [\#108422](#108422) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Probably a stupic question...](/forum/4-how-to/82783-probably-a-stupic-question#108422 "Hi, How do you send the actual invoice to the customer? Does this happen automatically, when the order status is changed? I couldn´t find anything in the documentation.  Thank you")*

Hi,

The override starts in the "media" folder, not in the "html" one.
If so, it was specified "html/media" when I gave you the path.

Regards,

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13 years 4 months ago [\#108451](#108451) by [gasoline](/forum/user/6454-gasoline "View gasoline's Profile")  Replied by *[gasoline](/forum/user/6454-gasoline "View gasoline's Profile")* on topic *[Probably a stupic question...](/forum/4-how-to/82783-probably-a-stupic-question#108451 "Hi, How do you send the actual invoice to the customer? Does this happen automatically, when the order status is changed? I couldn´t find anything in the documentation.  Thank you")*

> Jerome wrote: Hi,
>
> The override starts in the "media" folder, not in the "html" one.
> If so, it was specified "html/media" when I gave you the path.
>
> Regards,

Thanks,

My fault. I assumed overrides where always in template folder. Now it's working. Thanks a lot. Very helpfull.

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13 years 4 months ago [\#109325](#109325) by [lionel75](/forum/user/11856-lionel75 "View lionel75's Profile")  Replied by *[lionel75](/forum/user/11856-lionel75 "View lionel75's Profile")* on topic *[Probably a stupic question...](/forum/4-how-to/82783-probably-a-stupic-question#109325 "Hi, How do you send the actual invoice to the customer? Does this happen automatically, when the order status is changed? I couldn´t find anything in the documentation.  Thank you")*

I don't understand html/media location .
Can you be more explicit how override work in this case ( could you give the 2 paths starting from root joomla server start target )

thank's

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13 years 4 months ago [\#109339](#109339) by [gasoline](/forum/user/6454-gasoline "View gasoline's Profile")  Replied by *[gasoline](/forum/user/6454-gasoline "View gasoline's Profile")* on topic *[Probably a stupic question...](/forum/4-how-to/82783-probably-a-stupic-question#109339 "Hi, How do you send the actual invoice to the customer? Does this happen automatically, when the order status is changed? I couldn´t find anything in the documentation.  Thank you")*

It's very clear.
It's your Joomla root folder, and then:
media/com_hikashop/**plugins**/attachinvoice/invoice.php
and
media/com_hikashop/**plugins**/attachinvoice/attachinvoice.php
Works like a charm ![;-)](/media/kunena/emoticons/24.png ";-)")

You have to probably create the plugins folder.

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I'll keep on trying!

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