[Skip to main content](#vessel-content) # Installation Error and I cannot make a tar.gz file ## - **[ahasse](/forum/user/12900-ahasse "View ahasse's Profile")** - [![ahasse's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12900-ahasse "View ahasse's Profile") Topic Author - [ Offline](/forum/user/12900-ahasse) Less More - Posts: 5 - Thank you received: 0 - - 13 years 5 months ago [\#106685](#106685) by [ahasse](/forum/user/12900-ahasse "View ahasse's Profile") *[Installation Error and I cannot make a tar.gz file](/forum/4-how-to/83041-installation-error-and-i-cannot-make-a-tar-gz-file#106685 "I tried installing Hikashop business and I got the familiar error, basically this: Warning Warning: Failed to move file! JFolder: :files: Path is not a folder. Path: /var/diska/www/fdlp30/tmp/install_51a6335381a3e JFolder: :folder: Path is not a folder. Path: /var/diska/www/fdlp30/tmp/install_51a6335381a3e JFolder: :files: Path is not a folder. Path: /var/diska/www/fdlp30/tmp/install_51a6335381a3e JInstaller: :Install: Cannot find Joomla XML setup file the documentation stated that this was a common error and I need to convert the file to tar.gz however, I cannot find a program to create a tar.gz file and I tried downloading and installing the tar.gz one you make available after purchase. Can you give installation tips to those who DON'T have access to programs that can create a tar.gz files? Or suggest a workaround. What if that conversion doesn't work. Do you have a file that will install? Can't wait to use the new product! thanks.")* was created by *[ahasse](/forum/user/12900-ahasse "View ahasse's Profile")* I tried installing Hikashop business and I got the familiar error, basically this: Warning Warning: Failed to move file! JFolder: :files: Path is not a folder. Path: /var/diska/www/fdlp30/tmp/install_51a6335381a3e JFolder: :folder: Path is not a folder. Path: /var/diska/www/fdlp30/tmp/install_51a6335381a3e JFolder: :files: Path is not a folder. Path: /var/diska/www/fdlp30/tmp/install_51a6335381a3e JInstaller: :Install: Cannot find Joomla XML setup file the documentation stated that this was a common error and I need to convert the file to tar.gz however, I cannot find a program to create a tar.gz file and I tried downloading and installing the tar.gz one you make available after purchase. Can you give installation tips to those who DON'T have access to programs that can create a tar.gz files? Or suggest a workaround. What if that conversion doesn't work. Do you have a file that will install? Can't wait to use the new product! thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgzMDQxLWluc3RhbGxhdGlvbi1lcnJvci1hbmQtaS1jYW5ub3QtbWFrZS1hLXRhci1nei1maWxlP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 5 months ago [\#106686](#106686) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Installation Error and I cannot make a tar.gz file](/forum/4-how-to/83041-installation-error-and-i-cannot-make-a-tar-gz-file#106686 "I tried installing Hikashop business and I got the familiar error, basically this: Warning Warning: Failed to move file! JFolder: :files: Path is not a folder. Path: /var/diska/www/fdlp30/tmp/install_51a6335381a3e JFolder: :folder: Path is not a folder. Path: /var/diska/www/fdlp30/tmp/install_51a6335381a3e JFolder: :files: Path is not a folder. Path: /var/diska/www/fdlp30/tmp/install_51a6335381a3e JInstaller: :Install: Cannot find Joomla XML setup file the documentation stated that this was a common error and I need to convert the file to tar.gz however, I cannot find a program to create a tar.gz file and I tried downloading and installing the tar.gz one you make available after purchase. Can you give installation tips to those who DON'T have access to programs that can create a tar.gz files? Or suggest a workaround. What if that conversion doesn't work. Do you have a file that will install? Can't wait to use the new product! thanks.")* Hi, We already propose a tar.gz package of HikaShop: [ www.hikashop.com/en/account/your-subscriptions.html](http://www.hikashop.com/en/account/your-subscriptions.html) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgzMDQxLWluc3RhbGxhdGlvbi1lcnJvci1hbmQtaS1jYW5ub3QtbWFrZS1hLXRhci1nei1maWxlP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[ahasse](/forum/user/12900-ahasse "View ahasse's Profile")** - [![ahasse's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12900-ahasse "View ahasse's Profile") Topic Author - [ Offline](/forum/user/12900-ahasse) Less More - Posts: 5 - Thank you received: 0 - - 13 years 5 months ago [\#106688](#106688) by [ahasse](/forum/user/12900-ahasse "View ahasse's Profile") Replied by *[ahasse](/forum/user/12900-ahasse "View ahasse's Profile")* on topic *[Installation Error and I cannot make a tar.gz file](/forum/4-how-to/83041-installation-error-and-i-cannot-make-a-tar-gz-file#106688 "I tried installing Hikashop business and I got the familiar error, basically this: Warning Warning: Failed to move file! JFolder: :files: Path is not a folder. Path: /var/diska/www/fdlp30/tmp/install_51a6335381a3e JFolder: :folder: Path is not a folder. Path: /var/diska/www/fdlp30/tmp/install_51a6335381a3e JFolder: :files: Path is not a folder. Path: /var/diska/www/fdlp30/tmp/install_51a6335381a3e JInstaller: :Install: Cannot find Joomla XML setup file the documentation stated that this was a common error and I need to convert the file to tar.gz however, I cannot find a program to create a tar.gz file and I tried downloading and installing the tar.gz one you make available after purchase. Can you give installation tips to those who DON'T have access to programs that can create a tar.gz files? Or suggest a workaround. What if that conversion doesn't work. Do you have a file that will install? Can't wait to use the new product! thanks.")* I tried downloading and installing the tar.gz one you make available after purchase. I ended up getting the same error notice. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgzMDQxLWluc3RhbGxhdGlvbi1lcnJvci1hbmQtaS1jYW5ub3QtbWFrZS1hLXRhci1nei1maWxlP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 13 years 5 months ago [\#106707](#106707) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Installation Error and I cannot make a tar.gz file](/forum/4-how-to/83041-installation-error-and-i-cannot-make-a-tar-gz-file#106707 "I tried installing Hikashop business and I got the familiar error, basically this: Warning Warning: Failed to move file! JFolder: :files: Path is not a folder. Path: /var/diska/www/fdlp30/tmp/install_51a6335381a3e JFolder: :folder: Path is not a folder. Path: /var/diska/www/fdlp30/tmp/install_51a6335381a3e JFolder: :files: Path is not a folder. Path: /var/diska/www/fdlp30/tmp/install_51a6335381a3e JInstaller: :Install: Cannot find Joomla XML setup file the documentation stated that this was a common error and I need to convert the file to tar.gz however, I cannot find a program to create a tar.gz file and I tried downloading and installing the tar.gz one you make available after purchase. Can you give installation tips to those who DON'T have access to programs that can create a tar.gz files? Or suggest a workaround. What if that conversion doesn't work. Do you have a file that will install? Can't wait to use the new product! thanks.")* You seem to have folder permission issues on your web server. The best ot circumvent them is to install the package via FTP as explained here: [ www.hikashop.com/en/support/documentatio...-to-install.html#ftp](http://www.hikashop.com/en/support/documentation/59-hikashop-how-to-install.html#ftp) The following user(s) said Thank You: [ahasse](/forum/user/12900-ahasse "View ahasse's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgzMDQxLWluc3RhbGxhdGlvbi1lcnJvci1hbmQtaS1jYW5ub3QtbWFrZS1hLXRhci1nei1maWxlP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[ahasse](/forum/user/12900-ahasse "View ahasse's Profile")** - [![ahasse's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12900-ahasse "View ahasse's Profile") Topic Author - [ Offline](/forum/user/12900-ahasse) Less More - Posts: 5 - Thank you received: 0 - - 13 years 5 months ago [\#106878](#106878) by [ahasse](/forum/user/12900-ahasse "View ahasse's Profile") Replied by *[ahasse](/forum/user/12900-ahasse "View ahasse's Profile")* on topic *[Installation Error and I cannot make a tar.gz file](/forum/4-how-to/83041-installation-error-and-i-cannot-make-a-tar-gz-file#106878 "I tried installing Hikashop business and I got the familiar error, basically this: Warning Warning: Failed to move file! JFolder: :files: Path is not a folder. Path: /var/diska/www/fdlp30/tmp/install_51a6335381a3e JFolder: :folder: Path is not a folder. Path: /var/diska/www/fdlp30/tmp/install_51a6335381a3e JFolder: :files: Path is not a folder. Path: /var/diska/www/fdlp30/tmp/install_51a6335381a3e JInstaller: :Install: Cannot find Joomla XML setup file the documentation stated that this was a common error and I need to convert the file to tar.gz however, I cannot find a program to create a tar.gz file and I tried downloading and installing the tar.gz one you make available after purchase. Can you give installation tips to those who DON'T have access to programs that can create a tar.gz files? Or suggest a workaround. What if that conversion doesn't work. Do you have a file that will install? Can't wait to use the new product! thanks.")* this worked thanks. 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