[Skip to main content](#vessel-content) # Related Products Not Showing ## - **[mark99](/forum/user/8011-mark99 "View mark99's Profile")** - [![mark99's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8011-mark99 "View mark99's Profile") Topic Author - [ Offline](/forum/user/8011-mark99) Less More - Posts: 21 - Thank you received: 0 - - 13 years 4 months ago [\#110597](#110597) by [mark99](/forum/user/8011-mark99 "View mark99's Profile") *[Related Products Not Showing](/forum/4-how-to/84086-related-products-not-showing#110597 "Hi, I'm trying to display related products. I have followed the procedure at www.hikashop.com/fr/support/67-hikashop-...ont-end.html#related but related products still do not display. I've attached some config screenshots. Please can anyone suggest what could be wrong or if there's anything I can check? Thank you, Mark.")* was created by *[mark99](/forum/user/8011-mark99 "View mark99's Profile")* Hi, I'm trying to display related products. I have followed the procedure at [ www.hikashop.com/fr/support/67-hikashop-...ont-end.html#related](http://www.hikashop.com/fr/support/67-hikashop-content-display-front-end.html#related) but related products still do not display. I've attached some config screenshots. Please can anyone suggest what could be wrong or if there's anything I can check? Thank you, Mark. - [ ![related1.gif](/forum/attachment/10788) ](/forum/attachment/10788 "related1.gif") [ ](/forum/attachment/10788?download=1 "related1.gif") - [ ![related2.gif](/forum/attachment/10789) ](/forum/attachment/10789 "related2.gif") [ ](/forum/attachment/10789?download=1 "related2.gif") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg0MDg2LXJlbGF0ZWQtcHJvZHVjdHMtbm90LXNob3dpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 4 months ago [\#110601](#110601) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Related Products Not Showing](/forum/4-how-to/84086-related-products-not-showing#110601 "Hi, I'm trying to display related products. I have followed the procedure at www.hikashop.com/fr/support/67-hikashop-...ont-end.html#related but related products still do not display. I've attached some config screenshots. Please can anyone suggest what could be wrong or if there's anything I can check? Thank you, Mark.")* Hi Mark, Does your Module position option is a module position from your front-end template ? also did you followed this step : > 3\. In the configuration of HikaShop, click on the "Select" button of the "Modules under the product page" option. Set your related module to published and click on OK. Then, save the configuration. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg0MDg2LXJlbGF0ZWQtcHJvZHVjdHMtbm90LXNob3dpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mark99](/forum/user/8011-mark99 "View mark99's Profile")** - [![mark99's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8011-mark99 "View mark99's Profile") Topic Author - [ Offline](/forum/user/8011-mark99) Less More - Posts: 21 - Thank you received: 0 - - 13 years 4 months ago [\#110719](#110719) by [mark99](/forum/user/8011-mark99 "View mark99's Profile") Replied by *[mark99](/forum/user/8011-mark99 "View mark99's Profile")* on topic *[Related Products Not Showing](/forum/4-how-to/84086-related-products-not-showing#110719 "Hi, I'm trying to display related products. I have followed the procedure at www.hikashop.com/fr/support/67-hikashop-...ont-end.html#related but related products still do not display. I've attached some config screenshots. Please can anyone suggest what could be wrong or if there's anything I can check? Thank you, Mark.")* Hi Mohamed, Thank you for your reply. Yes, it is a valid module position. Also I did follow the step shown (please see screenshots). Is there anything else I can check? Regards, Mark Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg0MDg2LXJlbGF0ZWQtcHJvZHVjdHMtbm90LXNob3dpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 4 months ago [\#110751](#110751) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Related Products Not Showing](/forum/4-how-to/84086-related-products-not-showing#110751 "Hi, I'm trying to display related products. I have followed the procedure at www.hikashop.com/fr/support/67-hikashop-...ont-end.html#related but related products still do not display. I've attached some config screenshots. Please can anyone suggest what could be wrong or if there's anything I can check? Thank you, Mark.")* Hi, As I can see in the second screenshot, the plugin "Related products" is unpublished. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg0MDg2LXJlbGF0ZWQtcHJvZHVjdHMtbm90LXNob3dpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mark99](/forum/user/8011-mark99 "View mark99's Profile")** - [![mark99's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8011-mark99 "View mark99's Profile") Topic Author - [ Offline](/forum/user/8011-mark99) Less More - Posts: 21 - Thank you received: 0 - - 13 years 4 months ago - 13 years 4 months ago [\#110764](#110764) by [mark99](/forum/user/8011-mark99 "View mark99's Profile") Replied by *[mark99](/forum/user/8011-mark99 "View mark99's Profile")* on topic *[Related Products Not Showing](/forum/4-how-to/84086-related-products-not-showing#110764 "Hi, I'm trying to display related products. I have followed the procedure at www.hikashop.com/fr/support/67-hikashop-...ont-end.html#related but related products still do not display. I've attached some config screenshots. Please can anyone suggest what could be wrong or if there's anything I can check? Thank you, Mark.")* Hi , thanks for your reply. I didn't publish the module as it says not to publish it in the procedure [ www.hikashop.com/support/documentation/i...ct-form.html#related](http://www.hikashop.com/support/documentation/integrated-documentation/19-hikashop-product-form.html#related) :- How to display your related products below your products: 1. Create a new module of the type "HikaShop content module" via the joomla modules manager and ***leave it unpublished*** in the joomla options of the module. Even if I do publish the module, it still does not display. I have tried different template module positions. Please can you suggest anything else I can try? Many thanks, Mark Last edit: 13 years 4 months ago by [mark99](/forum/user/8011-mark99 "View mark99's Profile"). Reason: URL corrected Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg0MDg2LXJlbGF0ZWQtcHJvZHVjdHMtbm90LXNob3dpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 13 years 4 months ago [\#110771](#110771) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Related Products Not Showing](/forum/4-how-to/84086-related-products-not-showing#110771 "Hi, I'm trying to display related products. I have followed the procedure at www.hikashop.com/fr/support/67-hikashop-...ont-end.html#related but related products still do not display. I've attached some config screenshots. Please can anyone suggest what could be wrong or if there's anything I can check? Thank you, Mark.")* Hi, As the documentation says and as Mohamed told you, in the configuration of HikaShop, click on the "Select" button of the "Modules under the product page" option. Set your related module to published and click on OK. Then, save the configuration. You didn't provide any screenshot of the configuration showing that you had added the related products module to the "Modules under the product page" option of the configuration. I suppose that it's probably what you're missing. In any case, if you use a recent version of HikaShop, the related products module is already installed by default and already setup to be displayed under the product page. All you need to do is to add products as related products in your products. The following user(s) said Thank You: [mark99](/forum/user/8011-mark99 "View mark99's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg0MDg2LXJlbGF0ZWQtcHJvZHVjdHMtbm90LXNob3dpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mark99](/forum/user/8011-mark99 "View mark99's Profile")** - [![mark99's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8011-mark99 "View mark99's Profile") Topic Author - [ Offline](/forum/user/8011-mark99) Less More - Posts: 21 - Thank you received: 0 - - 13 years 4 months ago [\#111112](#111112) by [mark99](/forum/user/8011-mark99 "View mark99's Profile") Replied by *[mark99](/forum/user/8011-mark99 "View mark99's Profile")* on topic *[Related Products Not Showing](/forum/4-how-to/84086-related-products-not-showing#111112 "Hi, I'm trying to display related products. I have followed the procedure at www.hikashop.com/fr/support/67-hikashop-...ont-end.html#related but related products still do not display. I've attached some config screenshots. Please can anyone suggest what could be wrong or if there's anything I can check? Thank you, Mark.")* Yes, that's fixed it. Thank you Nicolas and Mohamed. Regards, Mark. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg0MDg2LXJlbGF0ZWQtcHJvZHVjdHMtbm90LXNob3dpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[plumbingdeals](/forum/user/3607-plumbingdeals "View plumbingdeals's Profile")** - [![plumbingdeals's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3607-plumbingdeals "View plumbingdeals's Profile") - [ Offline](/forum/user/3607-plumbingdeals) Less More - Posts: 223 - Thank you received: 1 - - 13 years 4 months ago [\#111167](#111167) by [plumbingdeals](/forum/user/3607-plumbingdeals "View plumbingdeals's Profile") Replied by *[plumbingdeals](/forum/user/3607-plumbingdeals "View plumbingdeals's Profile")* on topic *[Related Products Not Showing](/forum/4-how-to/84086-related-products-not-showing#111167 "Hi, I'm trying to display related products. I have followed the procedure at www.hikashop.com/fr/support/67-hikashop-...ont-end.html#related but related products still do not display. I've attached some config screenshots. Please can anyone suggest what could be wrong or if there's anything I can check? Thank you, Mark.")* You state "In any case, if you use a recent version of HikaShop, the related products module is already installed by default and already setup to be displayed under the product page. All you need to do is to add products as related products in your products." My current version is Business 2.1.3 and I don't find this...I added related products and they do not appear... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg0MDg2LXJlbGF0ZWQtcHJvZHVjdHMtbm90LXNob3dpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 4 months ago [\#111225](#111225) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Related Products Not Showing](/forum/4-how-to/84086-related-products-not-showing#111225 "Hi, I'm trying to display related products. I have followed the procedure at www.hikashop.com/fr/support/67-hikashop-...ont-end.html#related but related products still do not display. I've attached some config screenshots. Please can anyone suggest what could be wrong or if there's anything I can check? Thank you, Mark.")* Hi, Can you give us a screenshot of the "Related products" module configuration (HikaShop and Joomla configuration) ? And too a screenshot of a product with related products (backend, product edition page) ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg0MDg2LXJlbGF0ZWQtcHJvZHVjdHMtbm90LXNob3dpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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