[Skip to main content](#vessel-content) # FedEx shipping test environment? ## - **[sloanthrasher](/forum/user/1156-sloanthrasher "View sloanthrasher's Profile")** - [![sloanthrasher's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1156-sloanthrasher "View sloanthrasher's Profile") Topic Author - [ Offline](/forum/user/1156-sloanthrasher) Less More - Posts: 43 - Thank you received: 0 - - - - [](http://www.sloansweb.com) - 13 years 4 months ago - 13 years 4 months ago [\#111188](#111188) by [sloanthrasher](/forum/user/1156-sloanthrasher "View sloanthrasher's Profile") *[FedEx shipping test environment?](/forum/4-how-to/84253-fedex-shipping-test-environment#111188 "Hi, I've setup the FedEx shipping plugin, but can not get it to pass authorization. When I display the order's shipping page, I get the message "FEDEX Authentication Failed". I have entered the test account credentials (account #, meter #, API Key, password, etc.) in the config. I do not see anywhere in the config page to select a test environment or to specify the URL for the web calls. I need to do quite a bit of testing before going "live", and don't want to end up with a lot of charges that have to be reversed on the real account. How do I get the test environment to work? Thanks! UPDATE: I was able to get it to signin properly with FedEx by chaning the url in the wsdl file at line 4865: Now it displays rates, but it complains that I need to resend the request With Home delivery selected -- nothing has been selected yet, that's what will happen on this form. It does list several rates, but doesn't have any radio buttons to select a shipping choice.")* was created by *[sloanthrasher](/forum/user/1156-sloanthrasher "View sloanthrasher's Profile")* Hi, I've setup the FedEx shipping plugin, but can not get it to pass authorization. When I display the order's shipping page, I get the message "FEDEX Authentication Failed". I have entered the test account credentials (account #, meter #, API Key, password, etc.) in the config. I do not see anywhere in the config page to select a test environment or to specify the URL for the web calls. I need to do quite a bit of testing before going "live", and don't want to end up with a lot of charges that have to be reversed on the real account. How do I get the test environment to work? Thanks! **UPDATE:** I was able to get it to signin properly with FedEx by chaning the url in the wsdl file at line 4865: Code: <service name="RateService"> <port name="RateServicePort" binding="ns:RateServiceSoapBinding"> <s1:address location="https://wsbeta.fedex.com:443/web-services"/> </port> </service> Now it displays rates, but it complains that I need to resend the request With Home delivery selected -- nothing has been selected yet, that's what will happen on this form. It does list several rates, but doesn't have any radio buttons to select a shipping choice. --- Sloan Thrasher Last edit: 13 years 4 months ago by [sloanthrasher](/forum/user/1156-sloanthrasher "View sloanthrasher's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg0MjUzLWZlZGV4LXNoaXBwaW5nLXRlc3QtZW52aXJvbm1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 4 months ago [\#111236](#111236) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[FedEx shipping test environment?](/forum/4-how-to/84253-fedex-shipping-test-environment#111236 "Hi, I've setup the FedEx shipping plugin, but can not get it to pass authorization. When I display the order's shipping page, I get the message "FEDEX Authentication Failed". I have entered the test account credentials (account #, meter #, API Key, password, etc.) in the config. I do not see anywhere in the config page to select a test environment or to specify the URL for the web calls. I need to do quite a bit of testing before going "live", and don't want to end up with a lot of charges that have to be reversed on the real account. How do I get the test environment to work? Thanks! UPDATE: I was able to get it to signin properly with FedEx by chaning the url in the wsdl file at line 4865: Now it displays rates, but it complains that I need to resend the request With Home delivery selected -- nothing has been selected yet, that's what will happen on this form. It does list several rates, but doesn't have any radio buttons to select a shipping choice.")* Hi, Can you show me screenshots of the problem that you are facing ? and send me a link to your website for testing purpose ? Thanks ![:)](/media/kunena/emoticons/3.png ":)"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg0MjUzLWZlZGV4LXNoaXBwaW5nLXRlc3QtZW52aXJvbm1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sloanthrasher](/forum/user/1156-sloanthrasher "View sloanthrasher's Profile")** - [![sloanthrasher's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1156-sloanthrasher "View sloanthrasher's Profile") Topic Author - [ Offline](/forum/user/1156-sloanthrasher) Less More - Posts: 43 - Thank you received: 0 - - - - [](http://www.sloansweb.com) - 13 years 4 months ago - 13 years 4 months ago [\#111251](#111251) by [sloanthrasher](/forum/user/1156-sloanthrasher "View sloanthrasher's Profile") Replied by *[sloanthrasher](/forum/user/1156-sloanthrasher "View sloanthrasher's Profile")* on topic *[FedEx shipping test environment?](/forum/4-how-to/84253-fedex-shipping-test-environment#111251 "Hi, I've setup the FedEx shipping plugin, but can not get it to pass authorization. When I display the order's shipping page, I get the message "FEDEX Authentication Failed". I have entered the test account credentials (account #, meter #, API Key, password, etc.) in the config. I do not see anywhere in the config page to select a test environment or to specify the URL for the web calls. I need to do quite a bit of testing before going "live", and don't want to end up with a lot of charges that have to be reversed on the real account. How do I get the test environment to work? Thanks! UPDATE: I was able to get it to signin properly with FedEx by chaning the url in the wsdl file at line 4865: Now it displays rates, but it complains that I need to resend the request With Home delivery selected -- nothing has been selected yet, that's what will happen on this form. It does list several rates, but doesn't have any radio buttons to select a shipping choice.")* You can see it at [ www.bayousome.info](http://www.bayousome.info). Just add an item to the cart, create an account (this site isn't live, and all users will be removed before it goes live) and you should see it. I have Joomla Debug turned on. Here's the message from FedEx (and php warnings from the FedEx script): [ ![Screenshot_4.jpg](/forum/attachment/10844) ](/forum/attachment/10844 "Screenshot_4.jpg") And here's what the shipping area of the checkout looks like: [ ![Screenshot_3.jpg](/forum/attachment/10845) ](/forum/attachment/10845 "Screenshot_3.jpg") It shows pricing even though there isn't enough info about the shipment to calculate (no dimensions on the products yet). It also doesn't show FedEx ground or ground residence as options even though they are all selected in the config. [ ![Screenshot_5.jpg](/forum/attachment/10846) ](/forum/attachment/10846 "Screenshot_5.jpg") --- Sloan Thrasher - [ ![Screenshot_4.jpg](/forum/attachment/10844) ](/forum/attachment/10844 "Screenshot_4.jpg") [ ](/forum/attachment/10844?download=1 "Screenshot_4.jpg") - [ ![Screenshot_3.jpg](/forum/attachment/10845) ](/forum/attachment/10845 "Screenshot_3.jpg") [ ](/forum/attachment/10845?download=1 "Screenshot_3.jpg") - [ ![Screenshot_5.jpg](/forum/attachment/10846) ](/forum/attachment/10846 "Screenshot_5.jpg") [ ](/forum/attachment/10846?download=1 "Screenshot_5.jpg") Last edit: 13 years 4 months ago by [sloanthrasher](/forum/user/1156-sloanthrasher "View sloanthrasher's Profile"). Reason: "Preview" didn't show anything, so I had to submit to be sure I had the right pictures in the right place. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg0MjUzLWZlZGV4LXNoaXBwaW5nLXRlc3QtZW52aXJvbm1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 4 months ago [\#111256](#111256) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[FedEx shipping test environment?](/forum/4-how-to/84253-fedex-shipping-test-environment#111256 "Hi, I've setup the FedEx shipping plugin, but can not get it to pass authorization. When I display the order's shipping page, I get the message "FEDEX Authentication Failed". I have entered the test account credentials (account #, meter #, API Key, password, etc.) in the config. I do not see anywhere in the config page to select a test environment or to specify the URL for the web calls. I need to do quite a bit of testing before going "live", and don't want to end up with a lot of charges that have to be reversed on the real account. How do I get the test environment to work? Thanks! UPDATE: I was able to get it to signin properly with FedEx by chaning the url in the wsdl file at line 4865: Now it displays rates, but it complains that I need to resend the request With Home delivery selected -- nothing has been selected yet, that's what will happen on this form. It does list several rates, but doesn't have any radio buttons to select a shipping choice.")* Ok, Can you send me a temporary access to your website through a private message ? then I'll probably be able to understand from where the problem is really coming from. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg0MjUzLWZlZGV4LXNoaXBwaW5nLXRlc3QtZW52aXJvbm1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sloanthrasher](/forum/user/1156-sloanthrasher "View sloanthrasher's Profile")** - [![sloanthrasher's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1156-sloanthrasher "View sloanthrasher's Profile") Topic Author - [ Offline](/forum/user/1156-sloanthrasher) Less More - Posts: 43 - Thank you received: 0 - - - - [](http://www.sloansweb.com) - 13 years 4 months ago [\#111261](#111261) by [sloanthrasher](/forum/user/1156-sloanthrasher "View sloanthrasher's Profile") Replied by *[sloanthrasher](/forum/user/1156-sloanthrasher "View sloanthrasher's Profile")* on topic *[FedEx shipping test environment?](/forum/4-how-to/84253-fedex-shipping-test-environment#111261 "Hi, I've setup the FedEx shipping plugin, but can not get it to pass authorization. When I display the order's shipping page, I get the message "FEDEX Authentication Failed". I have entered the test account credentials (account #, meter #, API Key, password, etc.) in the config. I do not see anywhere in the config page to select a test environment or to specify the URL for the web calls. I need to do quite a bit of testing before going "live", and don't want to end up with a lot of charges that have to be reversed on the real account. How do I get the test environment to work? Thanks! UPDATE: I was able to get it to signin properly with FedEx by chaning the url in the wsdl file at line 4865: Now it displays rates, but it complains that I need to resend the request With Home delivery selected -- nothing has been selected yet, that's what will happen on this form. It does list several rates, but doesn't have any radio buttons to select a shipping choice.")* Hi Mohamed, I just found where the problem is with the radio buttons. In the file frontend_default.css, it sets the radio button to display:none; Sorry, I can't offer backend access to the site, but I appreciate the offer of help. Sloan --- Sloan Thrasher Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg0MjUzLWZlZGV4LXNoaXBwaW5nLXRlc3QtZW52aXJvbm1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 4 months ago [\#111264](#111264) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[FedEx shipping test environment?](/forum/4-how-to/84253-fedex-shipping-test-environment#111264 "Hi, I've setup the FedEx shipping plugin, but can not get it to pass authorization. When I display the order's shipping page, I get the message "FEDEX Authentication Failed". I have entered the test account credentials (account #, meter #, API Key, password, etc.) in the config. I do not see anywhere in the config page to select a test environment or to specify the URL for the web calls. I need to do quite a bit of testing before going "live", and don't want to end up with a lot of charges that have to be reversed on the real account. How do I get the test environment to work? Thanks! UPDATE: I was able to get it to signin properly with FedEx by chaning the url in the wsdl file at line 4865: Now it displays rates, but it complains that I need to resend the request With Home delivery selected -- nothing has been selected yet, that's what will happen on this form. It does list several rates, but doesn't have any radio buttons to select a shipping choice.")* Ok, I glad you found out what was the solution regarding the radio buttons, but regarding the FedEx error messages I can't reproduce it on my end, and we weren't the one who developed it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg0MjUzLWZlZGV4LXNoaXBwaW5nLXRlc3QtZW52aXJvbm1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[emcguire](/forum/user/32037-emcguire "View emcguire's Profile")** - [![emcguire's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32037-emcguire "View emcguire's Profile") - [ Offline](/forum/user/32037-emcguire) Less More - Posts: 10 - Thank you received: 1 - - 12 years 6 months ago [\#152208](#152208) by [emcguire](/forum/user/32037-emcguire "View emcguire's Profile") Replied by *[emcguire](/forum/user/32037-emcguire "View emcguire's Profile")* on topic *[FedEx shipping test environment?](/forum/4-how-to/84253-fedex-shipping-test-environment#152208 "Hi, I've setup the FedEx shipping plugin, but can not get it to pass authorization. When I display the order's shipping page, I get the message "FEDEX Authentication Failed". I have entered the test account credentials (account #, meter #, API Key, password, etc.) in the config. I do not see anywhere in the config page to select a test environment or to specify the URL for the web calls. I need to do quite a bit of testing before going "live", and don't want to end up with a lot of charges that have to be reversed on the real account. How do I get the test environment to work? Thanks! UPDATE: I was able to get it to signin properly with FedEx by chaning the url in the wsdl file at line 4865: Now it displays rates, but it complains that I need to resend the request With Home delivery selected -- nothing has been selected yet, that's what will happen on this form. It does list several rates, but doesn't have any radio buttons to select a shipping choice.")* Thank you! sloanthrasher! I was having same exact issue with authentication. FedEx has recently changed their web service. I saw your explanation for changing the "address location" in the wdsl file and implemented it and it works now... excellent find my friend. I think im using the current (free) version of hikashop, this change will HAVE to be made in the code if you want FedEx Webservices to work. Thanks again! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg0MjUzLWZlZGV4LXNoaXBwaW5nLXRlc3QtZW52aXJvbm1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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