[Skip to main content](#vessel-content) # Make phone field not mandatory ## - **[dmd](/forum/user/13768-dmd "View dmd's Profile")** - [![dmd's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13768-dmd "View dmd's Profile") Topic Author - [ Offline](/forum/user/13768-dmd) Less More - Posts: 15 - Thank you received: 0 - - 13 years 3 months ago [\#112210](#112210) by [dmd](/forum/user/13768-dmd "View dmd's Profile") *[Make phone field not mandatory](/forum/4-how-to/84564-make-phone-field-not-mandatory#112210 "The client has asked that when checking out and choosing to register rather than login, the phone field should not be compulsory. How can I do that?")* was created by *[dmd](/forum/user/13768-dmd "View dmd's Profile")* The client has asked that when checking out and choosing to register rather than login, the phone field should not be compulsory. How can I do that? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg0NTY0LW1ha2UtcGhvbmUtZmllbGQtbm90LW1hbmRhdG9yeT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 13 years 3 months ago [\#112241](#112241) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Make phone field not mandatory](/forum/4-how-to/84564-make-phone-field-not-mandatory#112241 "The client has asked that when checking out and choosing to register rather than login, the phone field should not be compulsory. How can I do that?")* Hi there, Just go in Display>Custom fields and find the address_telephone custom field. Then uncheck the required option for this line and it's done ![:)](/media/kunena/emoticons/8.png ":)"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg0NTY0LW1ha2UtcGhvbmUtZmllbGQtbm90LW1hbmRhdG9yeT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dmd](/forum/user/13768-dmd "View dmd's Profile")** - [![dmd's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13768-dmd "View dmd's Profile") Topic Author - [ Offline](/forum/user/13768-dmd) Less More - Posts: 15 - Thank you received: 0 - - 13 years 3 months ago [\#112734](#112734) by [dmd](/forum/user/13768-dmd "View dmd's Profile") Replied by *[dmd](/forum/user/13768-dmd "View dmd's Profile")* on topic *[Make phone field not mandatory](/forum/4-how-to/84564-make-phone-field-not-mandatory#112734 "The client has asked that when checking out and choosing to register rather than login, the phone field should not be compulsory. How can I do that?")* Thanks for your help. I cannot see the menu item "Display > Custom Fields". Please see the screenshot for what I see: - [ ![try-to-find-custom-fields.png](/forum/attachment/10987) ](/forum/attachment/10987 "...tom-fields.png") [ ](/forum/attachment/10987?download=1 "...tom-fields.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg0NTY0LW1ha2UtcGhvbmUtZmllbGQtbm90LW1hbmRhdG9yeT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 13 years 3 months ago [\#112966](#112966) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Make phone field not mandatory](/forum/4-how-to/84564-make-phone-field-not-mandatory#112966 "The client has asked that when checking out and choosing to register rather than login, the phone field should not be compulsory. How can I do that?")* I was talking about Hikashop menu ![:)](/media/kunena/emoticons/8.png ":)") Display is between "affiliates" and "documentation" Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg0NTY0LW1ha2UtcGhvbmUtZmllbGQtbm90LW1hbmRhdG9yeT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dmd](/forum/user/13768-dmd "View dmd's Profile")** - [![dmd's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13768-dmd "View dmd's Profile") Topic Author - [ Offline](/forum/user/13768-dmd) Less More - Posts: 15 - Thank you received: 0 - - 13 years 3 months ago [\#113290](#113290) by [dmd](/forum/user/13768-dmd "View dmd's Profile") Replied by *[dmd](/forum/user/13768-dmd "View dmd's Profile")* on topic *[Make phone field not mandatory](/forum/4-how-to/84564-make-phone-field-not-mandatory#113290 "The client has asked that when checking out and choosing to register rather than login, the phone field should not be compulsory. How can I do that?")* Thanks Eliot, I am still having trouble finding this. Please check the attached screenshots and give me further directions: - [ ![try-to-find-custom-fields-1.png](/forum/attachment/11039) ](/forum/attachment/11039 "...m-fields-1.png") [ ](/forum/attachment/11039?download=1 "...m-fields-1.png") - [ ![try-to-find-custom-fields-2.png](/forum/attachment/11040) ](/forum/attachment/11040 "...m-fields-2.png") [ ](/forum/attachment/11040?download=1 "...m-fields-2.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg0NTY0LW1ha2UtcGhvbmUtZmllbGQtbm90LW1hbmRhdG9yeT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 13 years 3 months ago [\#113311](#113311) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Make phone field not mandatory](/forum/4-how-to/84564-make-phone-field-not-mandatory#113311 "The client has asked that when checking out and choosing to register rather than login, the phone field should not be compulsory. How can I do that?")* Here it is! #### Attachment not found Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg0NTY0LW1ha2UtcGhvbmUtZmllbGQtbm90LW1hbmRhdG9yeT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dmd](/forum/user/13768-dmd "View dmd's Profile")** - [![dmd's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13768-dmd "View dmd's Profile") Topic Author - [ Offline](/forum/user/13768-dmd) Less More - Posts: 15 - Thank you received: 0 - - 13 years 3 months ago [\#114004](#114004) by [dmd](/forum/user/13768-dmd "View dmd's Profile") Replied by *[dmd](/forum/user/13768-dmd "View dmd's Profile")* on topic *[Make phone field not mandatory](/forum/4-how-to/84564-make-phone-field-not-mandatory#114004 "The client has asked that when checking out and choosing to register rather than login, the phone field should not be compulsory. How can I do that?")* I do not see that menu in Joomla! 3.0 with Hikashop 2.1.0. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg0NTY0LW1ha2UtcGhvbmUtZmllbGQtbm90LW1hbmRhdG9yeT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 13 years 3 months ago [\#114007](#114007) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Make phone field not mandatory](/forum/4-how-to/84564-make-phone-field-not-mandatory#114007 "The client has asked that when checking out and choosing to register rather than login, the phone field should not be compulsory. How can I do that?")* I see that you're not using the standard joomla 3 backend template (the joomla menu bar is modified) or that you installed some extension which messes with the menus. Please use the default template, and if you use an extension to personalize the menu bars deactivate it, and you will see the HikaShop menu bar. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg0NTY0LW1ha2UtcGhvbmUtZmllbGQtbm90LW1hbmRhdG9yeT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dmd](/forum/user/13768-dmd "View dmd's Profile")** - [![dmd's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13768-dmd "View dmd's Profile") Topic Author - [ Offline](/forum/user/13768-dmd) Less More - Posts: 15 - Thank you received: 0 - - 13 years 3 months ago [\#114018](#114018) by [dmd](/forum/user/13768-dmd "View dmd's Profile") Replied by *[dmd](/forum/user/13768-dmd "View dmd's Profile")* on topic *[Make phone field not mandatory](/forum/4-how-to/84564-make-phone-field-not-mandatory#114018 "The client has asked that when checking out and choosing to register rather than login, the phone field should not be compulsory. How can I do that?")* Thanks Nicolas, I have found the problem to be caused by JSN Power Admin. I will have to inform them of this. I have found the setting and it is working as requested. Thanks for your help. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg0NTY0LW1ha2UtcGhvbmUtZmllbGQtbm90LW1hbmRhdG9yeT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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