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#   no checkout end screen

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13 years 3 months ago [\#114477](#114477) by [konkrete8](/forum/user/3279-konkrete8 "View konkrete8's Profile")  *[no checkout end screen](/forum/4-how-to/85467-no-checkout-end-screen#114477 "I just bought Hikashop business edition but am running into a problem with the checkout flow.  In the (working) free version, when you chose 'bank transfer' as payment method and then click 'next' , you get a screen showing the bank details (from the bank transfer payment plugin) and a 'thank you for ordering'. The url is: /webshop/checkout/checkout/step/step-1.html  But with the business edition, I get taken to the product category. No idea why, because no menu is forced after checkout. The url is slightly different: webshop/checkout/task-step/step-1.html (no idea why)  I must be missing something, but have really exhausted my options. Does anybody know how to fix this?  Thanks in advance")* was created by *[konkrete8](/forum/user/3279-konkrete8 "View konkrete8's Profile")*

I just bought Hikashop business edition but am running into a problem with the checkout flow.

In the (working) free version, when you chose 'bank transfer' as payment method and then click 'next' , you get a screen showing the bank details (from the bank transfer payment plugin) and a 'thank you for ordering'. The url is: /webshop/checkout/checkout/step/step-1.html

But with the business edition, I get taken to the product category. No idea why, because no menu is forced after checkout. The url is slightly different: webshop/checkout/task-step/step-1.html (no idea why)

I must be missing something, but have really exhausted my options. Does anybody know how to fix this?

Thanks in advance

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13 years 3 months ago [\#114484](#114484) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[no checkout end screen](/forum/4-how-to/85467-no-checkout-end-screen#114484 "I just bought Hikashop business edition but am running into a problem with the checkout flow.  In the (working) free version, when you chose 'bank transfer' as payment method and then click 'next' , you get a screen showing the bank details (from the bank transfer payment plugin) and a 'thank you for ordering'. The url is: /webshop/checkout/checkout/step/step-1.html  But with the business edition, I get taken to the product category. No idea why, because no menu is forced after checkout. The url is slightly different: webshop/checkout/task-step/step-1.html (no idea why)  I must be missing something, but have really exhausted my options. Does anybody know how to fix this?  Thanks in advance")*

Hi,

Upgrading your Hikashop version shouldn't cause this kind of issue, so can you give me a link to your website for testing purpose ?

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13 years 3 months ago [\#114488](#114488) by [konkrete8](/forum/user/3279-konkrete8 "View konkrete8's Profile")  Replied by *[konkrete8](/forum/user/3279-konkrete8 "View konkrete8's Profile")* on topic *[no checkout end screen](/forum/4-how-to/85467-no-checkout-end-screen#114488 "I just bought Hikashop business edition but am running into a problem with the checkout flow.  In the (working) free version, when you chose 'bank transfer' as payment method and then click 'next' , you get a screen showing the bank details (from the bank transfer payment plugin) and a 'thank you for ordering'. The url is: /webshop/checkout/checkout/step/step-1.html  But with the business edition, I get taken to the product category. No idea why, because no menu is forced after checkout. The url is slightly different: webshop/checkout/task-step/step-1.html (no idea why)  I must be missing something, but have really exhausted my options. Does anybody know how to fix this?  Thanks in advance")*

Hi Mohamed,

Sure, it's: puzzelhoorn[dot]nl (since it's a test site, I want to avoid posting an actual link)

Thanks in advance

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13 years 3 months ago [\#114494](#114494) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[no checkout end screen](/forum/4-how-to/85467-no-checkout-end-screen#114494 "I just bought Hikashop business edition but am running into a problem with the checkout flow.  In the (working) free version, when you chose 'bank transfer' as payment method and then click 'next' , you get a screen showing the bank details (from the bank transfer payment plugin) and a 'thank you for ordering'. The url is: /webshop/checkout/checkout/step/step-1.html  But with the business edition, I get taken to the product category. No idea why, because no menu is forced after checkout. The url is slightly different: webshop/checkout/task-step/step-1.html (no idea why)  I must be missing something, but have really exhausted my options. Does anybody know how to fix this?  Thanks in advance")*

It seems to be working fine with me :
[ ![BankTransfer.png](/forum/attachment/11207) ](/forum/attachment/11207 "BankTransfer.png")

- [ ![BankTransfer.png](/forum/attachment/11207) ](/forum/attachment/11207 "BankTransfer.png") [ ](/forum/attachment/11207?download=1 "BankTransfer.png")

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13 years 3 months ago -  13 years 3 months ago [\#114509](#114509) by [konkrete8](/forum/user/3279-konkrete8 "View konkrete8's Profile")  Replied by *[konkrete8](/forum/user/3279-konkrete8 "View konkrete8's Profile")* on topic *[no checkout end screen](/forum/4-how-to/85467-no-checkout-end-screen#114509 "I just bought Hikashop business edition but am running into a problem with the checkout flow.  In the (working) free version, when you chose 'bank transfer' as payment method and then click 'next' , you get a screen showing the bank details (from the bank transfer payment plugin) and a 'thank you for ordering'. The url is: /webshop/checkout/checkout/step/step-1.html  But with the business edition, I get taken to the product category. No idea why, because no menu is forced after checkout. The url is slightly different: webshop/checkout/task-step/step-1.html (no idea why)  I must be missing something, but have really exhausted my options. Does anybody know how to fix this?  Thanks in advance")*

That is the screen that should appear - and with you it apparently does, but not with me. I get the screen shown below (it is a page listing the product categories):

Can it have anything to do with multi site component 'Falang'? Although I did try to buy something both in German, Dutch and English.

Can you tell me which language preference you used and what steps you took, so I can try and reproduce your result?

- [ ![checkoutnextscreen.jpg](/forum/attachment/11208) ](/forum/attachment/11208 "...nextscreen.jpg") [ ](/forum/attachment/11208?download=1 "...nextscreen.jpg")

Last edit: 13 years 3 months ago by [konkrete8](/forum/user/3279-konkrete8 "View konkrete8's Profile").

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13 years 3 months ago [\#114607](#114607) by [konkrete8](/forum/user/3279-konkrete8 "View konkrete8's Profile")  Replied by *[konkrete8](/forum/user/3279-konkrete8 "View konkrete8's Profile")* on topic *[no checkout end screen](/forum/4-how-to/85467-no-checkout-end-screen#114607 "I just bought Hikashop business edition but am running into a problem with the checkout flow.  In the (working) free version, when you chose 'bank transfer' as payment method and then click 'next' , you get a screen showing the bank details (from the bank transfer payment plugin) and a 'thank you for ordering'. The url is: /webshop/checkout/checkout/step/step-1.html  But with the business edition, I get taken to the product category. No idea why, because no menu is forced after checkout. The url is slightly different: webshop/checkout/task-step/step-1.html (no idea why)  I must be missing something, but have really exhausted my options. Does anybody know how to fix this?  Thanks in advance")*

Someone else tested it and experienced the same problem I did.

Very curious what you did to get to the correct end screen. Of course if some users get the correct screen but some don't, that would still be a major problem of course.

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13 years 3 months ago [\#114716](#114716) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[no checkout end screen](/forum/4-how-to/85467-no-checkout-end-screen#114716 "I just bought Hikashop business edition but am running into a problem with the checkout flow.  In the (working) free version, when you chose 'bank transfer' as payment method and then click 'next' , you get a screen showing the bank details (from the bank transfer payment plugin) and a 'thank you for ordering'. The url is: /webshop/checkout/checkout/step/step-1.html  But with the business edition, I get taken to the product category. No idea why, because no menu is forced after checkout. The url is slightly different: webshop/checkout/task-step/step-1.html (no idea why)  I must be missing something, but have really exhausted my options. Does anybody know how to fix this?  Thanks in advance")*

Ok, It's actually working through Chrome, but not with Firefox, can you download and install the last version of Hikashop and test it again please ? ![:)](/media/kunena/emoticons/3.png ":)").

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13 years 3 months ago [\#114733](#114733) by [konkrete8](/forum/user/3279-konkrete8 "View konkrete8's Profile")  Replied by *[konkrete8](/forum/user/3279-konkrete8 "View konkrete8's Profile")* on topic *[no checkout end screen](/forum/4-how-to/85467-no-checkout-end-screen#114733 "I just bought Hikashop business edition but am running into a problem with the checkout flow.  In the (working) free version, when you chose 'bank transfer' as payment method and then click 'next' , you get a screen showing the bank details (from the bank transfer payment plugin) and a 'thank you for ordering'. The url is: /webshop/checkout/checkout/step/step-1.html  But with the business edition, I get taken to the product category. No idea why, because no menu is forced after checkout. The url is slightly different: webshop/checkout/task-step/step-1.html (no idea why)  I must be missing something, but have really exhausted my options. Does anybody know how to fix this?  Thanks in advance")*

Thanks for your reply.

I downloaded the business version this week, on July 15. It says version 2.2.0. I couldn't find a later version?

(with me it also works in Chrome)

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13 years 3 months ago [\#114762](#114762) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[no checkout end screen](/forum/4-how-to/85467-no-checkout-end-screen#114762 "I just bought Hikashop business edition but am running into a problem with the checkout flow.  In the (working) free version, when you chose 'bank transfer' as payment method and then click 'next' , you get a screen showing the bank details (from the bank transfer payment plugin) and a 'thank you for ordering'. The url is: /webshop/checkout/checkout/step/step-1.html  But with the business edition, I get taken to the product category. No idea why, because no menu is forced after checkout. The url is slightly different: webshop/checkout/task-step/step-1.html (no idea why)  I must be missing something, but have really exhausted my options. Does anybody know how to fix this?  Thanks in advance")*

Hi,

You can force a menu for your checkout. It is an option in the HikaShop configuration.
With this option you will force the checkout on a specific menu so, the url will be always the same.

Regards,

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Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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13 years 3 months ago [\#114807](#114807) by [konkrete8](/forum/user/3279-konkrete8 "View konkrete8's Profile")  Replied by *[konkrete8](/forum/user/3279-konkrete8 "View konkrete8's Profile")* on topic *[no checkout end screen](/forum/4-how-to/85467-no-checkout-end-screen#114807 "I just bought Hikashop business edition but am running into a problem with the checkout flow.  In the (working) free version, when you chose 'bank transfer' as payment method and then click 'next' , you get a screen showing the bank details (from the bank transfer payment plugin) and a 'thank you for ordering'. The url is: /webshop/checkout/checkout/step/step-1.html  But with the business edition, I get taken to the product category. No idea why, because no menu is forced after checkout. The url is slightly different: webshop/checkout/task-step/step-1.html (no idea why)  I must be missing something, but have really exhausted my options. Does anybody know how to fix this?  Thanks in advance")*

Thanks for your reply Jerome.

Not sure if I understand what you mean though. I found the option to force a menu on the checkout, but not sure how it would help, as the url's are already the same:

Safari checkout url: /webshop/checkout/task-step/step-1.html
firefox checkout url: /webshop/checkout/task-step/step-1.html
chrome checkout url: /webshop/checkout/task-step/step-1.html --&gt; only one that works

We also tested it with IE 10, doesn't work either.

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13 years 3 months ago [\#114886](#114886) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[no checkout end screen](/forum/4-how-to/85467-no-checkout-end-screen#114886 "I just bought Hikashop business edition but am running into a problem with the checkout flow.  In the (working) free version, when you chose 'bank transfer' as payment method and then click 'next' , you get a screen showing the bank details (from the bank transfer payment plugin) and a 'thank you for ordering'. The url is: /webshop/checkout/checkout/step/step-1.html  But with the business edition, I get taken to the product category. No idea why, because no menu is forced after checkout. The url is slightly different: webshop/checkout/task-step/step-1.html (no idea why)  I must be missing something, but have really exhausted my options. Does anybody know how to fix this?  Thanks in advance")*

Hi,

There is a javascript error in the page.
I have upload a new package which fix the problem. Please re-download HikaShop 2.2.0

Sorry for the inconvenient.

Regards,

---

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HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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13 years 3 months ago [\#115032](#115032) by [konkrete8](/forum/user/3279-konkrete8 "View konkrete8's Profile")  Replied by *[konkrete8](/forum/user/3279-konkrete8 "View konkrete8's Profile")* on topic *[no checkout end screen](/forum/4-how-to/85467-no-checkout-end-screen#115032 "I just bought Hikashop business edition but am running into a problem with the checkout flow.  In the (working) free version, when you chose 'bank transfer' as payment method and then click 'next' , you get a screen showing the bank details (from the bank transfer payment plugin) and a 'thank you for ordering'. The url is: /webshop/checkout/checkout/step/step-1.html  But with the business edition, I get taken to the product category. No idea why, because no menu is forced after checkout. The url is slightly different: webshop/checkout/task-step/step-1.html (no idea why)  I must be missing something, but have really exhausted my options. Does anybody know how to fix this?  Thanks in advance")*

Hi Jerome,

I've redownloaded and installed Hikashop 2.2.0

Joomla extension manager confirmed 'Plugin Hikashop USPS shipping plugin installed successfully.
I then ordered something on the webshop and tried to go to checkout with Safari and Firefox, but it still did not work (Chrome did, as before)
I then switched on the USPS shipping plugin, emptied the browser cache and tried again, but no dice.

Did it work with you guys? And if so, what did you do differently?

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13 years 3 months ago [\#115206](#115206) by [konkrete8](/forum/user/3279-konkrete8 "View konkrete8's Profile")  Replied by *[konkrete8](/forum/user/3279-konkrete8 "View konkrete8's Profile")* on topic *[no checkout end screen](/forum/4-how-to/85467-no-checkout-end-screen#115206 "I just bought Hikashop business edition but am running into a problem with the checkout flow.  In the (working) free version, when you chose 'bank transfer' as payment method and then click 'next' , you get a screen showing the bank details (from the bank transfer payment plugin) and a 'thank you for ordering'. The url is: /webshop/checkout/checkout/step/step-1.html  But with the business edition, I get taken to the product category. No idea why, because no menu is forced after checkout. The url is slightly different: webshop/checkout/task-step/step-1.html (no idea why)  I must be missing something, but have really exhausted my options. Does anybody know how to fix this?  Thanks in advance")*

It seems there are others with the same issue

[ payment methods after upgrade to 2.2.0](http://www.hikashop.com/en/forum/4-how-to/85496-payment-methods-after-upgrade-to-220.html)
[ redirect to category listing at checkout](http://www.hikashop.com/fr/forum/3-bug-report/85553-redirect-to-category-listing-at-checkout.html)

If the 2.2.0 version is the problem, could reverting to an earlier version solve the problem?

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13 years 3 months ago [\#115303](#115303) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[no checkout end screen](/forum/4-how-to/85467-no-checkout-end-screen#115303 "I just bought Hikashop business edition but am running into a problem with the checkout flow.  In the (working) free version, when you chose 'bank transfer' as payment method and then click 'next' , you get a screen showing the bank details (from the bank transfer payment plugin) and a 'thank you for ordering'. The url is: /webshop/checkout/checkout/step/step-1.html  But with the business edition, I get taken to the product category. No idea why, because no menu is forced after checkout. The url is slightly different: webshop/checkout/task-step/step-1.html (no idea why)  I must be missing something, but have really exhausted my options. Does anybody know how to fix this?  Thanks in advance")*

Hi,

Please edit the file: "components/com_hikashop/views/checkout/view.html.php" and replace the code Code:

if(typeof varform.elements["hikashop_shipping"] != "undefined") { var shippings = varform.elements["hikashop_shipping"];

By: Code:

if(typeof varform.elements["hikashop_shippings"] != "undefined") { var shippings = varform.elements["hikashop_shippings"];

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

The following user(s) said Thank You: [konkrete8](/forum/user/3279-konkrete8 "View konkrete8's Profile")

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13 years 3 months ago [\#115415](#115415) by [konkrete8](/forum/user/3279-konkrete8 "View konkrete8's Profile")  Replied by *[konkrete8](/forum/user/3279-konkrete8 "View konkrete8's Profile")* on topic *[no checkout end screen](/forum/4-how-to/85467-no-checkout-end-screen#115415 "I just bought Hikashop business edition but am running into a problem with the checkout flow.  In the (working) free version, when you chose 'bank transfer' as payment method and then click 'next' , you get a screen showing the bank details (from the bank transfer payment plugin) and a 'thank you for ordering'. The url is: /webshop/checkout/checkout/step/step-1.html  But with the business edition, I get taken to the product category. No idea why, because no menu is forced after checkout. The url is slightly different: webshop/checkout/task-step/step-1.html (no idea why)  I must be missing something, but have really exhausted my options. Does anybody know how to fix this?  Thanks in advance")*

Yes, that did the trick!

Thanks! ![B)](/media/kunena/emoticons/9.png "B)")

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