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#   Changing the text in the confirmation email

##

- **[simond](/forum/user/7799-simond "View simond's Profile")**
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13 years 3 months ago [\#116240](#116240) by [simond](/forum/user/7799-simond "View simond's Profile")  *[Changing the text in the confirmation email](/forum/4-how-to/85854-changing-the-text-in-the-confirmation-email#116240 "Hi  I would like to change the text in our order confirmation emails. At the moment we're doing it manually which is nuts!! I've looked but can't see where to change. Could you point me in the right direction.  On the same subject. Are system emails that have been sent stored anywhere?  Thanks")* was created by *[simond](/forum/user/7799-simond "View simond's Profile")*

Hi

I would like to change the text in our order confirmation emails. At the moment we're doing it manually which is nuts!! I've looked but can't see where to change. Could you point me in the right direction.

On the same subject. Are system emails that have been sent stored anywhere?

Thanks

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13 years 3 months ago [\#116252](#116252) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Changing the text in the confirmation email](/forum/4-how-to/85854-changing-the-text-in-the-confirmation-email#116252 "Hi  I would like to change the text in our order confirmation emails. At the moment we're doing it manually which is nuts!! I've looked but can't see where to change. Could you point me in the right direction.  On the same subject. Are system emails that have been sent stored anywhere?  Thanks")*

Hi,

1. I think that you'll just have to edit the code of your "Order status notification" email through "*Hikashop->Email*".

2. No, the system emails that have been sent aren't stored anywhere.

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13 years 3 months ago -  13 years 3 months ago [\#116266](#116266) by [simond](/forum/user/7799-simond "View simond's Profile")  Replied by *[simond](/forum/user/7799-simond "View simond's Profile")* on topic *[Changing the text in the confirmation email](/forum/4-how-to/85854-changing-the-text-in-the-confirmation-email#116266 "Hi  I would like to change the text in our order confirmation emails. At the moment we're doing it manually which is nuts!! I've looked but can't see where to change. Could you point me in the right direction.  On the same subject. Are system emails that have been sent stored anywhere?  Thanks")*

Yes - I saw that and was expecting to see editable text. This is what I see ...

<?php
/**
* @package HikaShop for Joomla!
* @version 2.1.2
* @author hikashop.com
* @copyright (C) 2010-2013 HIKARI SOFTWARE. All rights reserved.
* @license GNU/GPLv3 [ www.gnu.org/licenses/gpl-3.0.html](http://www.gnu.org/licenses/gpl-3.0.html)
*/
defined('_JEXEC') or die('Restricted access');
?><div style="background-color: #ffffff; font-size: 100%; font-family: Tahoma,Geneva,Kalimati,sans-serif; color: #8a8a8a; width: 100%;">
<table style="margin: auto; width: 560px;" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td height="10">
</td>
</tr>
<tr>
<td height="30" style="margin: auto; font-size: 10px; background-color: #ffffff; color: #000000; text-align: center" colspan="3">
<?php echo JText::sprintf('DATE_ON_WEBSITE',hikashop_getDate(time(),'%Y-%m-%d %H:%M'),HIKASHOP_LIVE);?>
</td>
</tr>
<tr>
<td height="10" style="background-color: #ffffff;">
</td>
</tr>
<tr>
<td style="background-color: #ffffff;">
<?php
$order_url = $data->order_url;

$mail_status = $data->mail_status;
$customer = $data->customer;
$order_status = $data->order_status;
$class = hikashop_get('class.order');
$data = $class->get($data->order_id);
$url = $data->order_number;
$data->order_url = $order_url;
$data->order_status = $order_status;
$data->mail_status = $mail_status;
$config =& hikashop_config();
if($config->get('simplified_registration',0)!=2){
$url = '<a href="'.$order_url.'">'. $url.'</a>';
}

$data->cart = $class->loadFullOrder($data->order_id,true,false);
$data->cart->coupon = new stdClass();
$price = new stdClass();
$tax = $data->cart->order_subtotal - $data->cart->order_subtotal_no_vat + $data->order_discount_tax + $data->order_shipping_tax;
$price->price_value = $data->order_full_price-$tax;
$price->price_value_with_tax = $data->order_full_price;
$data->cart->full_total = new stdClass;
$data->cart->full_total->prices = array($price);
$data->cart->coupon->discount_value =& $data->order_discount_price;
$app=JFactory::getApplication();
if($app->isAdmin()){
$view = 'order';
}else{
$view = 'address';
}
$colspan = 4;

echo JText::sprintf('HI_CUSTOMER',@$customer->name);?>
<br/>
<br/>
<?php
echo JText::sprintf('ORDER_STATUS_CHANGED_TO',$url,$data->mail_status);
?>
</td>
</tr>
<tr>
<td height="10">
</td>
</tr>
<tr>
<td>
<h1 style="background-color:#DDDDDD;font-size:14px;width:100%;padding:5px;"><?php echo JText::_('SUMMARY_OF_YOUR_ORDER');?></h1>
<br/>
<table width="100%" style="font-family: Verdana, Arial, Helvetica, sans-serif;font-size:12px;">
<tr>
<td style="font-weight:bold;">
<?php echo JText::_('CART_PRODUCT_NAME'); ?>
</td>
<?php if ($config->get('show_code')) { $colspan++; ?>
<td style="font-weight:bold;"><?php echo JText::_('CART_PRODUCT_CODE'); ?></td>
<?php } ?>
<td style="font-weight:bold;">
<?php echo JText::_('CART_PRODUCT_UNIT_PRICE'); ?>
</td>
<td style="font-weight:bold;">
<?php echo JText::_('CART_PRODUCT_QUANTITY'); ?>
</td>
<td style="font-weight:bold;text-align:right;">
<?php echo JText::_('HIKASHOP_TOTAL'); ?>
</td>
</tr>
<?php
if(hikashop_level(2)){
$fieldsClass = hikashop_get('class.field');
$null = null;
$itemFields = $fieldsClass->getFields('frontcomp',$null,'item');
}
$group = $config->get('group_options',0);
foreach($data->cart->products as $item){
if($group && $item->order_product_option_parent_id) continue;
?>
<tr>
<td>
<p>
<?php echo $item->order_product_name;
if($group){
$display_item_price=false;
foreach($data->cart->products as $j => $optionElement){
if($optionElement->order_product_option_parent_id != $item->order_product_id) continue;
if($optionElement->order_product_price>0){
$display_item_price = true;
}

}
if($display_item_price){
if($config->get('price_with_tax')){
echo ' '.$currencyHelper->format($item->order_product_price+$item->order_product_tax,$data->order_currency_id);
}else{
echo ' '.$currencyHelper->format($item->order_product_price,$data->order_currency_id);
}
}
} ?>
</p><?php
if(!empty($itemFields)){
foreach($itemFields as $field){
$namekey = $field->field_namekey;
if(empty($item->$namekey)) continue;
echo '<p>'.$fieldsClass->getFieldName($field).': '.$fieldsClass->show($field,$item->$namekey).'</p>';
}
}
if($group){
foreach($data->cart->products as $j => $optionElement){
if($optionElement->order_product_option_parent_id != $item->order_product_id) continue;

$item->order_product_price +=$optionElement->order_product_price;
$item->order_product_tax +=$optionElement->order_product_tax;
$item->order_product_total_price+=$optionElement->order_product_total_price;
$item->order_product_total_price_no_vat+=$optionElement->order_product_total_price_no_vat;

?>
<p class="hikashop_order_option_name">
<?php
echo $optionElement->order_product_name;
if($optionElement->order_product_price>0){
if($config->get('price_with_tax')){
echo ' ( + '.$currencyHelper->format($optionElement->order_product_price+$optionElement->order_product_tax,$data->order_currency_id).' )';
}else{
echo ' ( + '.$currencyHelper->format($optionElement->order_product_price,$data->order_currency_id).' )';
}
}
?>
</p>
<?php
}
}
$statusDownload = explode(',',$config->get('order_status_for_download','confirmed,shipped'));
if(!empty($item->files) && in_array($data->order_status,$statusDownload)){
global $Itemid;
$url_itemid = '';
if(!empty($Itemid)){
$url_itemid='&Itemid='.$Itemid;
}
echo '<p>';
foreach($item->files as $file){
$fileName = empty($file->file_name) ? $file->file_path : $file->file_name;
$file_pos = empty($file->file_pos) ? '' : ('&file_pos=' . $file->file_pos);
echo '<a href="'.hikashop_frontendLink('index.php?option=com_hikashop&ctrl=order&task=download&file_id='.$file->file_id.'&order_id='.$data->order_id.$file_pos.$url_itemid).'">'.$fileName.'</a><br/>';
}
echo '</p>';
}
?>
</td>
<?php if ($config->get('show_code')) { ?>
<td><p class="hikashop_product_code_mail"><?php echo $item->order_product_code; ?></p></td>
<?php } ?>
<td>
<?php
if($config->get('price_with_tax')){
echo $currencyHelper->format($item->order_product_price+$item->order_product_tax,$data->order_currency_id);
}else{
echo $currencyHelper->format($item->order_product_price,$data->order_currency_id);
} ?>
</td>
<td>
<?php echo $item->order_product_quantity; ?>
</td>
<td style="text-align:right">
<?php
if($config->get('price_with_tax')){
echo $currencyHelper->format($item->order_product_total_price,$data->order_currency_id);
}else{
echo $currencyHelper->format($item->order_product_total_price_no_vat,$data->order_currency_id);
} ?>
</td>
</tr>
<?php
}
if(bccomp($data->order_discount_price,0,5)){
echo '<tr><td colspan="'.$colspan.'" style="text-align:right">'.JText::_('HIKASHOP_COUPON').' : ';
if($config->get('price_with_tax')){
echo $currencyHelper->format($data->order_discount_price*-1,$data->order_currency_id);
}else{
echo $currencyHelper->format(($data->order_discount_price-@$data->order_discount_tax)*-1,$data->order_currency_id);
}
echo '</td></tr>';
}
if(bccomp($data->order_shipping_price,0,5)){
echo '<tr><td colspan="'.$colspan.'" style="text-align:right">'.JText::_('HIKASHOP_SHIPPING_METHOD').' : ';
if($config->get('price_with_tax')){
echo $currencyHelper->format($data->order_shipping_price,$data->order_currency_id);
}else{
echo $currencyHelper->format($data->order_shipping_price-@$data->order_shipping_tax,$data->order_currency_id);
}
echo '</td></tr>';
}
if(bccomp($data->order_payment_price,0,5)){
echo '<tr><td colspan="'.$colspan.'" style="text-align:right">'.JText::_('HIKASHOP_PAYMENT_METHOD').' : '.$currencyHelper->format($data->order_payment_price,$data->order_currency_id).'</td></tr>';
}
if(!empty($data->cart->additional)) {
$exclude_additionnal = explode(',', $config->get('order_additional_hide', ''));
foreach($data->cart->additional as $additional) {
if(in_array($additional->name, $exclude_additionnal)) continue;
echo '<tr><td colspan="'.$colspan.'" style="text-align:right">'. JText::_($additional->order_product_name).' : ';
if(!empty($additional->order_product_price) || empty($additionaltionnal->order_product_options)) {
if($config->get('price_with_tax')){
echo $currencyHelper->format($additional->order_product_price+@$additional->order_product_tax, $data->order_currency_id);
}else{
echo $currencyHelper->format($additional->order_product_price, $data->order_currency_id);
}
} else {
echo $additional->order_product_options;
}
echo '</td></tr>';
}
}
if($data->cart->full_total->prices[0]->price_value!=$data->cart->full_total->prices[0]->price_value_with_tax){
if($config->get('detailed_tax_display') && !empty($data->cart->order_tax_info)){
foreach($data->cart->order_tax_info as $tax){
echo '<tr><td colspan="'.$colspan.'" style="text-align:right">'.$tax->tax_namekey. ' : '.$currencyHelper->format($tax->tax_amount,$data->order_currency_id).'</td></tr>';
}
}else{
echo '<tr><td colspan="'.$colspan.'" style="text-align:right">'.JText::sprintf('TOTAL_WITHOUT_VAT',$currencyHelper->format($data->cart->full_total->prices[0]->price_value,$data->order_currency_id)).'</td></tr>';
}
$text=JText::sprintf('TOTAL_WITH_VAT',$currencyHelper->format($data->cart->full_total->prices[0]->price_value_with_tax,$data->order_currency_id));
}else{
$text=JText::_('HIKASHOP_FINAL_TOTAL'). ' : '.$currencyHelper->format($data->cart->full_total->prices[0]->price_value_with_tax,$data->order_currency_id);
}
echo '<tr><td colspan="'.$colspan.'" style="text-align:right;font-weight:bold;">'.$text.'</td></tr>';
?>
</table>
</td>
</tr>
<tr>
<td height="10">
</td>
</tr>
<tr>
<td>
<table width="100%" style="border: 1px solid #DDDDDD;font-family: Verdana, Arial, Helvetica, sans-serif;font-size:12px;">
<?php
$params = null;
$js = '';
$fieldsClass = hikashop_get('class.field');
$template = trim(hikashop_getLayout($view,'address_template',$params,$js));
if(!empty($data->cart->billing_address) && !empty($data->cart->fields)){
$billing = $template;
foreach($data->cart->fields as $field){
$fieldname = $field->field_namekey;
$billing=str_replace('{'.$fieldname.'}',$fieldsClass->show($field,$data->cart->billing_address->$fieldname),$billing);
}
echo '<tr><td style="font-weight:bold;background-color:#DDDDDD">'.JText::_('HIKASHOP_BILLING_ADDRESS').'</td></tr><tr><td>';
echo str_replace(array("\r\n","\r","\n"),'<br/>',preg_replace('#{(?![:(](/media/kunena/emoticons/22.png ":(")?!}).)*}#i','',$billing)).'<br/></td></tr>';
}
if(!empty($data->cart->override_shipping_address)) {
echo '<tr><td style="font-weight:bold;background-color:#DDDDDD">'.JText::_('HIKASHOP_SHIPPING_ADDRESS').'</td></tr><tr><td>';
echo $data->cart->override_shipping_address.'<br/></td></tr>';
} elseif(!empty($data->order_shipping_id) && !empty($data->cart->shipping_address)){
$shipping = $template;
foreach($data->cart->fields as $field){
$fieldname = $field->field_namekey;
$shipping=str_replace('{'.$fieldname.'}',$fieldsClass->show($field,$data->cart->shipping_address->$fieldname),$shipping);
}
echo '<tr><td style="font-weight:bold;background-color:#DDDDDD">'.JText::_('HIKASHOP_SHIPPING_ADDRESS').'</td></tr><tr><td>';
echo str_replace(array("\r\n","\r","\n"),'<br/>',preg_replace('#{(?![:(](/media/kunena/emoticons/22.png ":(")?!}).)*}#i','',$shipping)).'<br/></td></tr>';
}?>
</table>
</td>
</tr>
<tr>
<td>
<?php
$fields = $fieldsClass->getFields('frontcomp',$data,'order','');
foreach($fields as $fieldName => $oneExtraField) {
if(empty($data->$fieldName)) continue;
echo "<br/>".$fieldsClass->trans($oneExtraField->field_realname).' : '.$fieldsClass->show($oneExtraField,$data->$fieldName);
} ?>
</td>
</tr>
<?php
JPluginHelper::importPlugin('hikashop');
$dispatcher = JDispatcher::getInstance();
$dispatcher->trigger('onAfterOrderProductsListingDisplay', array(&$data->cart, 'email_notification_html'));
?>
<tr>
<td height="10">
</td>
</tr>
<tr>
<td>
<?php echo JText::sprintf('THANK_YOU_FOR_YOUR_ORDER',HIKASHOP_LIVE);?>
<br/>
<br/>
<?php echo JText::sprintf('BEST_REGARDS_CUSTOMER',$mail->from_name);?>
</td>
</tr>
<tr>
<td height="10" style="background-color: #ffffff;">
</td>
</tr>
<tr>
<td height="10">
</td>
</tr>
</tbody>
</table>
</div>
<?php $data->customer = $customer;?>

----

Would it be possible to just point me in the direction of which bit of PHP is controlling the

- 'email subject' and
- 'The status of your order No. ???? has been changed to confirmed.' text

Also is there a way that we can have a cc field as it would be good to have record of these emails.

Thanks for your help so far.

Last edit: 13 years 3 months ago by [simond](/forum/user/7799-simond "View simond's Profile"). Reason: added word to make it clearer

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13 years 3 months ago [\#116269](#116269) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Changing the text in the confirmation email](/forum/4-how-to/85854-changing-the-text-in-the-confirmation-email#116269 "Hi  I would like to change the text in our order confirmation emails. At the moment we're doing it manually which is nuts!! I've looked but can't see where to change. Could you point me in the right direction.  On the same subject. Are system emails that have been sent stored anywhere?  Thanks")*

Like any text in HikaShop, the text of the emails can be changed with translation overrides:
[ www.hikashop.com/en/download/languages.html#modify](http://www.hikashop.com/en/download/languages.html#modify)
No need to edit the code of the emails.

To get a copy of these emails you can do like that:
[ www.hikashop.com/en/forum/4-how-to/23622...le-people.html#23627](http://www.hikashop.com/en/forum/4-how-to/23622-send-order-status-notification-to-multiple-people.html#23627)

The following user(s) said Thank You: [simond](/forum/user/7799-simond "View simond's Profile")

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12 years 3 months ago [\#163603](#163603) by [bludove30](/forum/user/2042-bludove30 "View bludove30's Profile")  Replied by *[bludove30](/forum/user/2042-bludove30 "View bludove30's Profile")* on topic *[Changing the text in the confirmation email](/forum/4-how-to/85854-changing-the-text-in-the-confirmation-email#163603 "Hi  I would like to change the text in our order confirmation emails. At the moment we're doing it manually which is nuts!! I've looked but can't see where to change. Could you point me in the right direction.  On the same subject. Are system emails that have been sent stored anywhere?  Thanks")*

I have edited the language file and still nothing changes in the order notification emails.

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12 years 3 months ago [\#163622](#163622) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Changing the text in the confirmation email](/forum/4-how-to/85854-changing-the-text-in-the-confirmation-email#163622 "Hi  I would like to change the text in our order confirmation emails. At the moment we're doing it manually which is nuts!! I've looked but can't see where to change. Could you point me in the right direction.  On the same subject. Are system emails that have been sent stored anywhere?  Thanks")*

Thanks to avoid multiple topics on the same subject...

[ www.hikashop.com/forum/4-how-to/27140-ho...n-emails.html#163602](http://www.hikashop.com/forum/4-how-to/27140-how-to-remove-total-with-without-vat-in-emails.html#163602)
[ www.hikashop.com/forum/taxes/866477-remo...hout-vat.html#163601](http://www.hikashop.com/forum/taxes/866477-remove-total-without-vat.html#163601)
[ www.hikashop.com/forum/checkout/869404-l...x-solved.html#163581](http://www.hikashop.com/forum/checkout/869404-language-override-for-total-with-vax-solved.html#163581)

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