[Skip to main content](#vessel-content) # Export Reports ## - **[Shimoni](/forum/user/42127-shimoni "View Shimoni's Profile")** - [![Shimoni's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/42127-shimoni "View Shimoni's Profile") Topic Author - [ Offline](/forum/user/42127-shimoni) Less More - Posts: 13 - Thank you received: 0 - - 7 years 9 months ago - 7 years 9 months ago [\#303189](#303189) by [Shimoni](/forum/user/42127-shimoni "View Shimoni's Profile") *[Export Reports](/forum/4-how-to/896779-export-reports#303189 "Hi Guys When export report I get no emails or name. Any ideas? Thanks Best Regards, --Giora")* was created by *[Shimoni](/forum/user/42127-shimoni "View Shimoni's Profile")* Hi Guys When export report I get no emails or name. Any ideas? Thanks Best Regards, --Giora Last edit: 7 years 9 months ago by [Shimoni](/forum/user/42127-shimoni "View Shimoni's Profile"). Reason: Previous issue was resolved. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg5Njc3OS1leHBvcnQtcmVwb3J0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 7 years 9 months ago [\#303214](#303214) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Export Reports](/forum/4-how-to/896779-export-reports#303214 "Hi Guys When export report I get no emails or name. Any ideas? Thanks Best Regards, --Giora")* Hi, Hard to say anything like that. Please provide a screenshot of the settings of the report and a screenshot of the result in the CSV or a copy of the CSV. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg5Njc3OS1leHBvcnQtcmVwb3J0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Shimoni](/forum/user/42127-shimoni "View Shimoni's Profile")** - [![Shimoni's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/42127-shimoni "View Shimoni's Profile") Topic Author - [ Offline](/forum/user/42127-shimoni) Less More - Posts: 13 - Thank you received: 0 - - 7 years 9 months ago [\#303225](#303225) by [Shimoni](/forum/user/42127-shimoni "View Shimoni's Profile") Replied by *[Shimoni](/forum/user/42127-shimoni "View Shimoni's Profile")* on topic *[Export Reports](/forum/4-how-to/896779-export-reports#303225 "Hi Guys When export report I get no emails or name. Any ideas? Thanks Best Regards, --Giora")* Screenshot : [ www.awesomescreenshot.com/image/3844903/...008aae4bcda4abf52e70](https://www.awesomescreenshot.com/image/3844903/47077ba08193008aae4bcda4abf52e70) File attached. Thank You!! Best Regards, --Giora Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg5Njc3OS1leHBvcnQtcmVwb3J0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 7 years 9 months ago [\#303229](#303229) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Export Reports](/forum/4-how-to/896779-export-reports#303229 "Hi Guys When export report I get no emails or name. Any ideas? Thanks Best Regards, --Giora")* Hi, I'm not able to reproduce the issue on my end with the latest version of HikaShop. Which version are you using ? Also, I see that you have columns from the joomla user table in your CSV while I only get columns from the hikashop user table when I do my test. Did you modify the report system in any way to add that ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg5Njc3OS1leHBvcnQtcmVwb3J0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Shimoni](/forum/user/42127-shimoni "View Shimoni's Profile")** - [![Shimoni's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/42127-shimoni "View Shimoni's Profile") Topic Author - [ Offline](/forum/user/42127-shimoni) Less More - Posts: 13 - Thank you received: 0 - - 7 years 9 months ago [\#303311](#303311) by [Shimoni](/forum/user/42127-shimoni "View Shimoni's Profile") Replied by *[Shimoni](/forum/user/42127-shimoni "View Shimoni's Profile")* on topic *[Export Reports](/forum/4-how-to/896779-export-reports#303311 "Hi Guys When export report I get no emails or name. Any ideas? Thanks Best Regards, --Giora")* Hi I am using HikaShop Business: 4.0.1. I have not modified anything in the report (to the best of my knowledge, several people have worked on the site.) Would you like an access? Thanks Best Regards, --Giora Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg5Njc3OS1leHBvcnQtcmVwb3J0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 7 years 9 months ago [\#303323](#303323) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Export Reports](/forum/4-how-to/896779-export-reports#303323 "Hi Guys When export report I get no emails or name. Any ideas? Thanks Best Regards, --Giora")* Hi, We would actually need both a backend and a FTP access in order to look into it directly on your website. You can provide that along with a link to this thread via the contact form: [ www.hikashop.com/support/contact-us.html](https://www.hikashop.com/support/contact-us.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg5Njc3OS1leHBvcnQtcmVwb3J0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Shimoni](/forum/user/42127-shimoni "View Shimoni's Profile")** - [![Shimoni's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/42127-shimoni "View Shimoni's Profile") Topic Author - [ Offline](/forum/user/42127-shimoni) Less More - Posts: 13 - Thank you received: 0 - - 7 years 9 months ago [\#303342](#303342) by [Shimoni](/forum/user/42127-shimoni "View Shimoni's Profile") Replied by *[Shimoni](/forum/user/42127-shimoni "View Shimoni's Profile")* on topic *[Export Reports](/forum/4-how-to/896779-export-reports#303342 "Hi Guys When export report I get no emails or name. Any ideas? Thanks Best Regards, --Giora")* Login info was sent. Thank you so much. Best Regards, --Giora Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg5Njc3OS1leHBvcnQtcmVwb3J0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 7 years 9 months ago [\#303348](#303348) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Export Reports](/forum/4-how-to/896779-export-reports#303348 "Hi Guys When export report I get no emails or name. Any ideas? Thanks Best Regards, --Giora")* Hi, I had forgotten to ask you your HikaShop version and you didn't provide it in your first message as we ask. That was the issue. You didn't had a patch we've added in HikaShop 4.0.2 which fixes that. Since I had the FTP access I directly added the patch so it's working now on your website too. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg5Njc3OS1leHBvcnQtcmVwb3J0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Shimoni](/forum/user/42127-shimoni "View Shimoni's Profile")** - [![Shimoni's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/42127-shimoni "View Shimoni's Profile") Topic Author - [ Offline](/forum/user/42127-shimoni) Less More - Posts: 13 - Thank you received: 0 - - 7 years 9 months ago [\#303428](#303428) by [Shimoni](/forum/user/42127-shimoni "View Shimoni's Profile") Replied by *[Shimoni](/forum/user/42127-shimoni "View Shimoni's Profile")* on topic *[Export Reports](/forum/4-how-to/896779-export-reports#303428 "Hi Guys When export report I get no emails or name. Any ideas? Thanks Best Regards, --Giora")* Thank you very much Best Regards, --Giora ![;)](/media/kunena/emoticons/24.png ";)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzg5Njc3OS1leHBvcnQtcmVwb3J0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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