how to send it to the order to a thermal printer to be cooked

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  • Hikashop Business
1 year 2 months ago #336713

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Hello, we have a client, using Hikashop for years,
so orders come from the online website, then they receive an email stating what is the order is, the reception has to renter the order to the pos so he can send it to the kitchen printer to be prepared and cooked, they are asking us if there is a way to send the order right the way from the laptop to the printer in the back of the kitchen without rentering the information to pos, if you need more specific information please ask, Thanks in advanced

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1 year 2 months ago #336716


What you want to use is a mechanism called "email to print".
There are many of them available:

For example, you could :
- create an email address
- configure HikaShop to send a copy of the "order status notification" email the customer receives to that email address by entering it in the "bcc" field of the email in the System>Emails menu
- install and configure outlook on the computer linked to the printer to automatically print the emails received on that email address ( )

Here is another tutorial for more solutions:

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