[Skip to main content](#vessel-content) # Getting the correct link for images in emails ## - **[Udo](/forum/user/29928-udo "View Udo's Profile")** - [![Udo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29928-udo "View Udo's Profile") Topic Author - [ Offline](/forum/user/29928-udo) Less More - Posts: 220 - Thank you received: 8 - - - 4 years 5 months ago [\#342001](#342001) by [Udo](/forum/user/29928-udo "View Udo's Profile") *[Getting the correct link for images in emails](/forum/4-how-to/904477-getting-the-correct-link-for-images-in-emails#342001 "-- HikaShop version -- : 4.5.0 -- Joomla version -- : 3.10.6 -- PHP version -- : 7.4.28 Hi, I'm changing the images for headers and footers in my emails to customers. And I'm confused about the correct way of linking to these images Should {VAR:LIVE_SITE} be followed by a slash? Or not? In the email order status notification you use links like {VAR:LIVE_SITE}/media/com_hikashop/images/icons/icon-48-order.png So I added {VAR:LIVE_SITE}/media/com_hikashop/images/mail/myheader.png With a slash after {VAR:LIVE_SITE} But in the email templates you use {VAR:LIVE_SITE}media/com_hikashop/images/mail/header.png Without a slash after {VAR:LIVE_SITE} That makes me think that {VAR:LIVE_SITE}media/com_hikashop/images/mail/myheader.png is the correct link to add to the order status notification email. Please advise. Udo")* was created by *[Udo](/forum/user/29928-udo "View Udo's Profile")* -- HikaShop version -- : 4.5.0 -- Joomla version -- : 3.10.6 -- PHP version -- : 7.4.28 Hi, I'm changing the images for headers and footers in my emails to customers. And I'm confused about the correct way of linking to these images Should {VAR:LIVE_SITE} be followed by a slash? Or not? In the email order status notification you use links like {VAR:LIVE_SITE}/media/com_hikashop/images/icons/icon-48-order.png So I added {VAR:LIVE_SITE}/media/com_hikashop/images/mail/myheader.png With a slash after {VAR:LIVE_SITE} But in the email templates you use {VAR:LIVE_SITE}media/com_hikashop/images/mail/header.png Without a slash after {VAR:LIVE_SITE} That makes me think that {VAR:LIVE_SITE}media/com_hikashop/images/mail/myheader.png is the correct link to add to the order status notification email. Please advise. Udo Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzkwNDQ3Ny1nZXR0aW5nLXRoZS1jb3JyZWN0LWxpbmstZm9yLWltYWdlcy1pbi1lbWFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14293 - - 4 years 5 months ago [\#342002](#342002) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Getting the correct link for images in emails](/forum/4-how-to/904477-getting-the-correct-link-for-images-in-emails#342002 "-- HikaShop version -- : 4.5.0 -- Joomla version -- : 3.10.6 -- PHP version -- : 7.4.28 Hi, I'm changing the images for headers and footers in my emails to customers. And I'm confused about the correct way of linking to these images Should {VAR:LIVE_SITE} be followed by a slash? Or not? In the email order status notification you use links like {VAR:LIVE_SITE}/media/com_hikashop/images/icons/icon-48-order.png So I added {VAR:LIVE_SITE}/media/com_hikashop/images/mail/myheader.png With a slash after {VAR:LIVE_SITE} But in the email templates you use {VAR:LIVE_SITE}media/com_hikashop/images/mail/header.png Without a slash after {VAR:LIVE_SITE} That makes me think that {VAR:LIVE_SITE}media/com_hikashop/images/mail/myheader.png is the correct link to add to the order status notification email. Please advise. Udo")* Hi, Indeed {VAR:LIVE_SITE} already has a trailing / so it should be without like {VAR:LIVE_SITE}media/com_hikashop/images/mail/header.png Note that browsers and email clients are quite nice with us as the URLs will still work even with extra / So for a browser [ www.hikashop.com/media/com\_hikashop/images/mail/header.png](https://www.hikashop.com/media/com_hikashop/images/mail/header.png) or [ www.hikashop.com//media/com\_hikashop/images/mail/header.png](https://www.hikashop.com//media/com_hikashop/images/mail/header.png) will be the same. Thanks for your feedback. We'll remove the useless / in the emails in the next version of HikaShop. The following user(s) said Thank You: [Udo](/forum/user/29928-udo "View Udo's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzkwNDQ3Ny1nZXR0aW5nLXRoZS1jb3JyZWN0LWxpbmstZm9yLWltYWdlcy1pbi1lbWFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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