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#   captcha

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4 years 4 months ago -  4 years 4 months ago [\#342701](#342701) by [mimimike](/forum/user/48781-mimimike "View mimimike's Profile")  *[captcha](/forum/4-how-to/904627-captcha#342701 "-- url of the page with the problem -- :   gec.gestion-elevage-canin.fr/index.php/a...oduct/contact/cid-35  -- HikaShop version -- : 4.6.0 -- Joomla version -- : 4 -- Browser(s) name and version -- : firefox 101  Bonjour, captcha s'affiche convenablement dans le formulaire d' inscription mais est absent en cliquant sur le bouton : &quot;Nous contacter pour plus d'information&quot; Merci pour une solution. Michel")* was created by *[mimimike](/forum/user/48781-mimimike "View mimimike's Profile")*

-- url of the page with the problem -- : [ gec.gestion-elevage-canin.fr/index.php/a...oduct/contact/cid-35](https://gec.gestion-elevage-canin.fr/index.php/acheter-un-programme/product/contact/cid-35)
-- HikaShop version -- : 4.6.0
-- Joomla version -- : 4
-- Browser(s) name and version -- : firefox 101

Bonjour, captcha s'affiche convenablement dans le formulaire d' inscription mais est absent en cliquant sur le bouton : "Nous contacter pour plus d'information"
Merci pour une solution.
Michel  [ ![crer&#95;compte.gif](/forum/attachment/55079) ](/forum/attachment/55079 "crer&#95;compte.gif")

[ ![poser&#95;une&#95;question.gif](/forum/attachment/55080) ](/forum/attachment/55080 "...e&#95;question.gif")

- [ ![crer&#95;compte.gif](/forum/attachment/55079) ](/forum/attachment/55079 "crer&#95;compte.gif") [ ](/forum/attachment/55079?download=1 "crer&#95;compte.gif")
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Last edit: 4 years 4 months ago by [mimimike](/forum/user/48781-mimimike "View mimimike's Profile").

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4 years 4 months ago [\#342703](#342703) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[captcha](/forum/4-how-to/904627-captcha#342703 "-- url of the page with the problem -- :   gec.gestion-elevage-canin.fr/index.php/a...oduct/contact/cid-35  -- HikaShop version -- : 4.6.0 -- Joomla version -- : 4 -- Browser(s) name and version -- : firefox 101  Bonjour, captcha s'affiche convenablement dans le formulaire d' inscription mais est absent en cliquant sur le bouton : &quot;Nous contacter pour plus d'information&quot; Merci pour une solution. Michel")*

Bonjour,

Vous avez configuré le plugin captcha inclut dans Joomla.
Ce plugin n'est pas compatible avec HikaShop.
Il ne s'affiche d'ailleurs pas non plus dans le formulaire d'enregistrement d'HikaShop durant votre passage en caisse.
Si vous voulez un ReCaptcha qui fonctionne partout, il faut désactiver cela et utiliser à la place le plugin ReCaptcha que nous avons développé:
[ www.hikashop.com/support/documentation/7...-with-recaptcha.html](https://www.hikashop.com/support/documentation/72-hikashop-integration-with-recaptcha.html)

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