[Skip to main content](#vessel-content) # Checkout issue, taxes, email ## - **[appliance](/forum/user/744-appliance "View appliance's Profile")** - [![appliance's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/744-appliance "View appliance's Profile") Topic Author - [ Offline](/forum/user/744-appliance) Less More - Posts: 54 - Thank you received: 0 - - 15 years 6 months ago [\#13611](#13611) by [appliance](/forum/user/744-appliance "View appliance's Profile") Replied by *[appliance](/forum/user/744-appliance "View appliance's Profile")* on topic *[Re: Checkout issue, taxes, email](/forum/4-how-to/9764-checkout-issue-taxes-email?start=40#13611 "Hi- I am having a problem where if a customer goes through checkout to the point of getting to the paypal site and then hits the back button, the contents of the cart change. Usually it will just double one or two of the items. Any ideas? During checkout if a customer is already registered and tries to login, if they hit the enter button after entering their password, they get an error dialogue instead of just moving to the next page. It's my instinct to hit enter rather than pressing the button with the mouse so I'm just worried this would confuse the customer. 2 more things-is there anyway to demo the email features that come with the essential edition? And if I purchase essential, do I have to pay taxes on it (I live in New York)? Thanks so much for all your help so far. --Jeremiah")* I'm sorry-I need to know fairly quickly, when an order is paid for and confirmed, does an email automatically go out? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzk3NjQtY2hlY2tvdXQtaXNzdWUtdGF4ZXMtZW1haWw/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 15 years 6 months ago [\#13636](#13636) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Checkout issue, taxes, email](/forum/4-how-to/9764-checkout-issue-taxes-email?start=40#13636 "Hi- I am having a problem where if a customer goes through checkout to the point of getting to the paypal site and then hits the back button, the contents of the cart change. Usually it will just double one or two of the items. Any ideas? During checkout if a customer is already registered and tries to login, if they hit the enter button after entering their password, they get an error dialogue instead of just moving to the next page. It's my instinct to hit enter rather than pressing the button with the mouse so I'm just worried this would confuse the customer. 2 more things-is there anyway to demo the email features that come with the essential edition? And if I purchase essential, do I have to pay taxes on it (I live in New York)? Thanks so much for all your help so far. --Jeremiah")* You're using a really old version of the view. No wonder that code didn't work. The easiest will be to create a file templates/YOUR_TEMPLATE/html/hikashop_button.php and put the line of code below in it : <?php function hikashop_quantity_render($html,$i,$max_quantity,$min_quantity){ return $html; } It depends how the order was confirmed. If you confirmed the order manually, then, if you had the notification option to on an email was sent. If the order was automatically confirmed by the payment plugin, then, an email was sent as well. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzk3NjQtY2hlY2tvdXQtaXNzdWUtdGF4ZXMtZW1haWw/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[appliance](/forum/user/744-appliance "View appliance's Profile")** - [![appliance's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/744-appliance "View appliance's Profile") Topic Author - [ Offline](/forum/user/744-appliance) Less More - Posts: 54 - Thank you received: 0 - - 15 years 6 months ago - 15 years 6 months ago [\#13814](#13814) by [appliance](/forum/user/744-appliance "View appliance's Profile") Replied by *[appliance](/forum/user/744-appliance "View appliance's Profile")* on topic *[Re: Checkout issue, taxes, email](/forum/4-how-to/9764-checkout-issue-taxes-email?start=40#13814 "Hi- I am having a problem where if a customer goes through checkout to the point of getting to the paypal site and then hits the back button, the contents of the cart change. Usually it will just double one or two of the items. Any ideas? During checkout if a customer is already registered and tries to login, if they hit the enter button after entering their password, they get an error dialogue instead of just moving to the next page. It's my instinct to hit enter rather than pressing the button with the mouse so I'm just worried this would confuse the customer. 2 more things-is there anyway to demo the email features that come with the essential edition? And if I purchase essential, do I have to pay taxes on it (I live in New York)? Thanks so much for all your help so far. --Jeremiah")* Thanks. Is there anyway to get Hikashop to automatically populate the address information in paypal, or do I have to enter it manually for each order?[strike] Is there anyway to export order information in csv format to import into Excel?[/strike] Okay, I read that is not possible yet. One more thing-how does one make a purchase without registering? Last edit: 15 years 6 months ago by [appliance](/forum/user/744-appliance "View appliance's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzk3NjQtY2hlY2tvdXQtaXNzdWUtdGF4ZXMtZW1haWw/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 15 years 6 months ago [\#13819](#13819) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Checkout issue, taxes, email](/forum/4-how-to/9764-checkout-issue-taxes-email?start=40#13819 "Hi- I am having a problem where if a customer goes through checkout to the point of getting to the paypal site and then hits the back button, the contents of the cart change. Usually it will just double one or two of the items. Any ideas? During checkout if a customer is already registered and tries to login, if they hit the enter button after entering their password, they get an error dialogue instead of just moving to the next page. It's my instinct to hit enter rather than pressing the button with the mouse so I'm just worried this would confuse the customer. 2 more things-is there anyway to demo the email features that come with the essential edition? And if I purchase essential, do I have to pay taxes on it (I live in New York)? Thanks so much for all your help so far. --Jeremiah")* The address information is sent to paypal automatically. There is nothing to do. If you click on "I don't have a paypal account, pay with credit card" you should see your address in the form displayed by paypal. What do you mean by "without registering" ? In the commercial versions of HikaShop, you can set the option "regsitration" to "no registration" in the checkout tab of the config. That will remove the joomla user account creation. The email and the address of the user will still be asked by the system. Is that what you're looking for ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzk3NjQtY2hlY2tvdXQtaXNzdWUtdGF4ZXMtZW1haWw/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[appliance](/forum/user/744-appliance "View appliance's Profile")** - [![appliance's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/744-appliance "View appliance's Profile") Topic Author - [ Offline](/forum/user/744-appliance) Less More - Posts: 54 - Thank you received: 0 - - 15 years 6 months ago [\#14039](#14039) by [appliance](/forum/user/744-appliance "View appliance's Profile") Replied by *[appliance](/forum/user/744-appliance "View appliance's Profile")* on topic *[Re: Checkout issue, taxes, email](/forum/4-how-to/9764-checkout-issue-taxes-email?start=40#14039 "Hi- I am having a problem where if a customer goes through checkout to the point of getting to the paypal site and then hits the back button, the contents of the cart change. Usually it will just double one or two of the items. Any ideas? During checkout if a customer is already registered and tries to login, if they hit the enter button after entering their password, they get an error dialogue instead of just moving to the next page. It's my instinct to hit enter rather than pressing the button with the mouse so I'm just worried this would confuse the customer. 2 more things-is there anyway to demo the email features that come with the essential edition? And if I purchase essential, do I have to pay taxes on it (I live in New York)? Thanks so much for all your help so far. --Jeremiah")* Paypal is not receiving the address information automatically. I have to enter it manually for each order. Do you have any idea what might cause this? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzk3NjQtY2hlY2tvdXQtaXNzdWUtdGF4ZXMtZW1haWw/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 15 years 6 months ago [\#14046](#14046) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Checkout issue, taxes, email](/forum/4-how-to/9764-checkout-issue-taxes-email?start=40#14046 "Hi- I am having a problem where if a customer goes through checkout to the point of getting to the paypal site and then hits the back button, the contents of the cart change. Usually it will just double one or two of the items. Any ideas? During checkout if a customer is already registered and tries to login, if they hit the enter button after entering their password, they get an error dialogue instead of just moving to the next page. It's my instinct to hit enter rather than pressing the button with the mouse so I'm just worried this would confuse the customer. 2 more things-is there anyway to demo the email features that come with the essential edition? And if I purchase essential, do I have to pay taxes on it (I live in New York)? Thanks so much for all your help so far. --Jeremiah")* Could you give a link to your website so that we can test that ? So far it works on all the websites. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzk3NjQtY2hlY2tvdXQtaXNzdWUtdGF4ZXMtZW1haWw/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[appliance](/forum/user/744-appliance "View appliance's Profile")** - [![appliance's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/744-appliance "View appliance's Profile") Topic Author - [ Offline](/forum/user/744-appliance) Less More - Posts: 54 - Thank you received: 0 - - 15 years 6 months ago [\#14071](#14071) by [appliance](/forum/user/744-appliance "View appliance's Profile") Replied by *[appliance](/forum/user/744-appliance "View appliance's Profile")* on topic *[Re: Checkout issue, taxes, email](/forum/4-how-to/9764-checkout-issue-taxes-email?start=40#14071 "Hi- I am having a problem where if a customer goes through checkout to the point of getting to the paypal site and then hits the back button, the contents of the cart change. Usually it will just double one or two of the items. Any ideas? During checkout if a customer is already registered and tries to login, if they hit the enter button after entering their password, they get an error dialogue instead of just moving to the next page. It's my instinct to hit enter rather than pressing the button with the mouse so I'm just worried this would confuse the customer. 2 more things-is there anyway to demo the email features that come with the essential edition? And if I purchase essential, do I have to pay taxes on it (I live in New York)? Thanks so much for all your help so far. --Jeremiah")* [ thedeligrocery.com](http://thedeligrocery.com). It worked with my old non-Joomla/Hika website a couple months ago. Could it be a customization issue? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzk3NjQtY2hlY2tvdXQtaXNzdWUtdGF4ZXMtZW1haWw/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 15 years 6 months ago [\#14087](#14087) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Checkout issue, taxes, email](/forum/4-how-to/9764-checkout-issue-taxes-email?start=40#14087 "Hi- I am having a problem where if a customer goes through checkout to the point of getting to the paypal site and then hits the back button, the contents of the cart change. Usually it will just double one or two of the items. Any ideas? During checkout if a customer is already registered and tries to login, if they hit the enter button after entering their password, they get an error dialogue instead of just moving to the next page. It's my instinct to hit enter rather than pressing the button with the mouse so I'm just worried this would confuse the customer. 2 more things-is there anyway to demo the email features that come with the essential edition? And if I purchase essential, do I have to pay taxes on it (I live in New York)? Thanks so much for all your help so far. --Jeremiah")* It seems that you set the "customer address" option of the paypal payment plugin to "no address". Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzk3NjQtY2hlY2tvdXQtaXNzdWUtdGF4ZXMtZW1haWw/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[appliance](/forum/user/744-appliance "View appliance's Profile")** - [![appliance's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/744-appliance "View appliance's Profile") Topic Author - [ Offline](/forum/user/744-appliance) Less More - Posts: 54 - Thank you received: 0 - - 15 years 6 months ago [\#14090](#14090) by [appliance](/forum/user/744-appliance "View appliance's Profile") Replied by *[appliance](/forum/user/744-appliance "View appliance's Profile")* on topic *[Re: Checkout issue, taxes, email](/forum/4-how-to/9764-checkout-issue-taxes-email?start=40#14090 "Hi- I am having a problem where if a customer goes through checkout to the point of getting to the paypal site and then hits the back button, the contents of the cart change. Usually it will just double one or two of the items. Any ideas? During checkout if a customer is already registered and tries to login, if they hit the enter button after entering their password, they get an error dialogue instead of just moving to the next page. It's my instinct to hit enter rather than pressing the button with the mouse so I'm just worried this would confuse the customer. 2 more things-is there anyway to demo the email features that come with the essential edition? And if I purchase essential, do I have to pay taxes on it (I live in New York)? Thanks so much for all your help so far. --Jeremiah")* Wow. How did I miss that? Sorry to waste your time. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzk3NjQtY2hlY2tvdXQtaXNzdWUtdGF4ZXMtZW1haWw/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[appliance](/forum/user/744-appliance "View appliance's Profile")** - [![appliance's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/744-appliance "View appliance's Profile") Topic Author - [ Offline](/forum/user/744-appliance) Less More - Posts: 54 - Thank you received: 0 - - 15 years 6 months ago [\#14221](#14221) by [appliance](/forum/user/744-appliance "View appliance's Profile") Replied by *[appliance](/forum/user/744-appliance "View appliance's Profile")* on topic *[Re: Checkout issue, taxes, email](/forum/4-how-to/9764-checkout-issue-taxes-email?start=40#14221 "Hi- I am having a problem where if a customer goes through checkout to the point of getting to the paypal site and then hits the back button, the contents of the cart change. Usually it will just double one or two of the items. Any ideas? During checkout if a customer is already registered and tries to login, if they hit the enter button after entering their password, they get an error dialogue instead of just moving to the next page. It's my instinct to hit enter rather than pressing the button with the mouse so I'm just worried this would confuse the customer. 2 more things-is there anyway to demo the email features that come with the essential edition? And if I purchase essential, do I have to pay taxes on it (I live in New York)? Thanks so much for all your help so far. --Jeremiah")* Is that line of code the only thing I need to put in the file? Because it didn't do anything either. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzk3NjQtY2hlY2tvdXQtaXNzdWUtdGF4ZXMtZW1haWw/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 15 years 6 months ago [\#14233](#14233) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Checkout issue, taxes, email](/forum/4-how-to/9764-checkout-issue-taxes-email?start=40#14233 "Hi- I am having a problem where if a customer goes through checkout to the point of getting to the paypal site and then hits the back button, the contents of the cart change. Usually it will just double one or two of the items. Any ideas? During checkout if a customer is already registered and tries to login, if they hit the enter button after entering their password, they get an error dialogue instead of just moving to the next page. It's my instinct to hit enter rather than pressing the button with the mouse so I'm just worried this would confuse the customer. 2 more things-is there anyway to demo the email features that come with the essential edition? And if I purchase essential, do I have to pay taxes on it (I live in New York)? Thanks so much for all your help so far. --Jeremiah")* Do you use a recent version of HikaShop ? Did you replace the YOUR_TEMPLATE with the name of your template in the path of the file ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzk3NjQtY2hlY2tvdXQtaXNzdWUtdGF4ZXMtZW1haWw/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[appliance](/forum/user/744-appliance "View appliance's Profile")** - [![appliance's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/744-appliance "View appliance's Profile") Topic Author - [ Offline](/forum/user/744-appliance) Less More - Posts: 54 - Thank you received: 0 - - 15 years 6 months ago [\#14830](#14830) by [appliance](/forum/user/744-appliance "View appliance's Profile") Replied by *[appliance](/forum/user/744-appliance "View appliance's Profile")* on topic *[Re: Checkout issue, taxes, email](/forum/4-how-to/9764-checkout-issue-taxes-email?start=40#14830 "Hi- I am having a problem where if a customer goes through checkout to the point of getting to the paypal site and then hits the back button, the contents of the cart change. Usually it will just double one or two of the items. Any ideas? During checkout if a customer is already registered and tries to login, if they hit the enter button after entering their password, they get an error dialogue instead of just moving to the next page. It's my instinct to hit enter rather than pressing the button with the mouse so I'm just worried this would confuse the customer. 2 more things-is there anyway to demo the email features that come with the essential edition? And if I purchase essential, do I have to pay taxes on it (I live in New York)? Thanks so much for all your help so far. --Jeremiah")* Yes I did. I've got a bigger problem now though-people are being charged twice for shipping-first on Hikashop and then on Paypal. Also, the address is still not porting over to Paypal despite correcting the address problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzk3NjQtY2hlY2tvdXQtaXNzdWUtdGF4ZXMtZW1haWw/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[appliance](/forum/user/744-appliance "View appliance's Profile")** - [![appliance's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/744-appliance "View appliance's Profile") Topic Author - [ Offline](/forum/user/744-appliance) Less More - Posts: 54 - Thank you received: 0 - - 15 years 6 months ago [\#14833](#14833) by [appliance](/forum/user/744-appliance "View appliance's Profile") Replied by *[appliance](/forum/user/744-appliance "View appliance's Profile")* on topic *[Re: Checkout issue, taxes, email](/forum/4-how-to/9764-checkout-issue-taxes-email?start=40#14833 "Hi- I am having a problem where if a customer goes through checkout to the point of getting to the paypal site and then hits the back button, the contents of the cart change. Usually it will just double one or two of the items. Any ideas? During checkout if a customer is already registered and tries to login, if they hit the enter button after entering their password, they get an error dialogue instead of just moving to the next page. It's my instinct to hit enter rather than pressing the button with the mouse so I'm just worried this would confuse the customer. 2 more things-is there anyway to demo the email features that come with the essential edition? And if I purchase essential, do I have to pay taxes on it (I live in New York)? Thanks so much for all your help so far. --Jeremiah")* Fixed the shipping-it was a paypal problem. Why is the address not coming over though? And I'm still having issues with that box. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzk3NjQtY2hlY2tvdXQtaXNzdWUtdGF4ZXMtZW1haWw/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 15 years 6 months ago [\#14834](#14834) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Checkout issue, taxes, email](/forum/4-how-to/9764-checkout-issue-taxes-email?start=40#14834 "Hi- I am having a problem where if a customer goes through checkout to the point of getting to the paypal site and then hits the back button, the contents of the cart change. Usually it will just double one or two of the items. Any ideas? During checkout if a customer is already registered and tries to login, if they hit the enter button after entering their password, they get an error dialogue instead of just moving to the next page. It's my instinct to hit enter rather than pressing the button with the mouse so I'm just worried this would confuse the customer. 2 more things-is there anyway to demo the email features that come with the essential edition? And if I purchase essential, do I have to pay taxes on it (I live in New York)? Thanks so much for all your help so far. --Jeremiah")* The second shipping is added by paypal because of your settings in paypal. You should turn off the shipping handling in your paypal settings: [ www.hikashop.com/support/forum/4-how-to/...ping-issue.html#1147](http://www.hikashop.com/support/forum/4-how-to/1130-shipping-issue.html#1147) Did you update to the latest version ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzk3NjQtY2hlY2tvdXQtaXNzdWUtdGF4ZXMtZW1haWw/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[appliance](/forum/user/744-appliance "View appliance's Profile")** - [![appliance's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/744-appliance "View appliance's Profile") Topic Author - [ Offline](/forum/user/744-appliance) Less More - Posts: 54 - Thank you received: 0 - - 15 years 6 months ago [\#14849](#14849) by [appliance](/forum/user/744-appliance "View appliance's Profile") Replied by *[appliance](/forum/user/744-appliance "View appliance's Profile")* on topic *[Re: Checkout issue, taxes, email](/forum/4-how-to/9764-checkout-issue-taxes-email?start=40#14849 "Hi- I am having a problem where if a customer goes through checkout to the point of getting to the paypal site and then hits the back button, the contents of the cart change. Usually it will just double one or two of the items. Any ideas? During checkout if a customer is already registered and tries to login, if they hit the enter button after entering their password, they get an error dialogue instead of just moving to the next page. It's my instinct to hit enter rather than pressing the button with the mouse so I'm just worried this would confuse the customer. 2 more things-is there anyway to demo the email features that come with the essential edition? And if I purchase essential, do I have to pay taxes on it (I live in New York)? Thanks so much for all your help so far. --Jeremiah")* I just updated. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzk3NjQtY2hlY2tvdXQtaXNzdWUtdGF4ZXMtZW1haWw/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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