[Skip to main content](#vessel-content) # Tax exempt zone ## - **[karenann](/forum/user/26718-karenann "View karenann's Profile")** - [![karenann's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26718-karenann "View karenann's Profile") Topic Author - [ Offline](/forum/user/26718-karenann) Less More - Posts: 11 - Thank you received: 0 - - 13 years 4 weeks ago - 13 years 4 weeks ago [\#128076](#128076) by [karenann](/forum/user/26718-karenann "View karenann's Profile") *[Tax exempt zone](/forum/40-taxes/862848-tax-exempt-zone#128076 "I have a zone that is tax exempt for medical supplies, this is our product base, so that means that all produc ts purchased by individuals from this zone do not pay tax. I tried to set the tax rate to zero for this zone and obtained an error message.-- Rate: "Tax Exempt (0%)" I have uploaded an image of what i was trying to do, second image is the error. ??how can i assign a zone to be tax exempt??? Thanks! -- HikaShop version -- : 2.2.2 -- Joomla version -- : 3.1.4 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : 0 SQL=UPDATE `x13_hikashop_taxation` SET `category_namekey`='tax_1381882913_1433844422',`tax_namekey`='TAX Exempt',`taxation_cumulative`='0',`taxation_post_code`='',`zone_namekey`='state_Ontario_862',`taxation_type`='individual',`taxation_published`='1' WHERE `taxation_id`='10'")* was created by *[karenann](/forum/user/26718-karenann "View karenann's Profile")* I have a zone that is tax exempt for medical supplies, this is our product base, so that means that all produc ts purchased by individuals from this zone do not pay tax. I tried to set the tax rate to zero for this zone and obtained an error message.-- Rate: "Tax Exempt (0%)" I have uploaded an image of what i was trying to do, second image is the error. ??how can i assign a zone to be tax exempt??? Thanks! -- HikaShop version -- : 2.2.2 -- Joomla version -- : 3.1.4 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : 0 SQL=UPDATE `x13_hikashop_taxation` SET `category_namekey`='tax_1381882913_1433844422',`tax_namekey`='TAX Exempt',`taxation_cumulative`='0',`taxation_post_code`='',`zone_namekey`='state_Ontario_862',`taxation_type`='individual',`taxation_published`='1' WHERE `taxation_id`='10' [ ![h3dae069.jpg](/forum/attachment/12898) ](/forum/attachment/12898 "h3dae069.jpg") [ ![h232c220.jpg](/forum/attachment/12899) ](/forum/attachment/12899 "h232c220.jpg") - [ ![h3dae069.jpg](/forum/attachment/12898) ](/forum/attachment/12898 "h3dae069.jpg") [ ](/forum/attachment/12898?download=1 "h3dae069.jpg") - [ ![h232c220.jpg](/forum/attachment/12899) ](/forum/attachment/12899 "h232c220.jpg") [ ](/forum/attachment/12899?download=1 "h232c220.jpg") Last edit: 13 years 4 weeks ago by [karenann](/forum/user/26718-karenann "View karenann's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg2Mjg0OC10YXgtZXhlbXB0LXpvbmU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 4 weeks ago [\#128125](#128125) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Tax exempt zone](/forum/40-taxes/862848-tax-exempt-zone#128125 "I have a zone that is tax exempt for medical supplies, this is our product base, so that means that all produc ts purchased by individuals from this zone do not pay tax. I tried to set the tax rate to zero for this zone and obtained an error message.-- Rate: "Tax Exempt (0%)" I have uploaded an image of what i was trying to do, second image is the error. ??how can i assign a zone to be tax exempt??? Thanks! -- HikaShop version -- : 2.2.2 -- Joomla version -- : 3.1.4 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : 0 SQL=UPDATE `x13_hikashop_taxation` SET `category_namekey`='tax_1381882913_1433844422',`tax_namekey`='TAX Exempt',`taxation_cumulative`='0',`taxation_post_code`='',`zone_namekey`='state_Ontario_862',`taxation_type`='individual',`taxation_published`='1' WHERE `taxation_id`='10'")* Hi, The solution will probably be to create a new zone through "HIkashop->System->Zone", and add in this zone **ALL** where your want your tax to be applied except the zone where you don't want this tax to be applied. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg2Mjg0OC10YXgtZXhlbXB0LXpvbmU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[karenann](/forum/user/26718-karenann "View karenann's Profile")** - [![karenann's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26718-karenann "View karenann's Profile") Topic Author - [ Offline](/forum/user/26718-karenann) Less More - Posts: 11 - Thank you received: 0 - - 13 years 4 weeks ago [\#128222](#128222) by [karenann](/forum/user/26718-karenann "View karenann's Profile") Replied by *[karenann](/forum/user/26718-karenann "View karenann's Profile")* on topic *[Tax exempt zone](/forum/40-taxes/862848-tax-exempt-zone#128222 "I have a zone that is tax exempt for medical supplies, this is our product base, so that means that all produc ts purchased by individuals from this zone do not pay tax. I tried to set the tax rate to zero for this zone and obtained an error message.-- Rate: "Tax Exempt (0%)" I have uploaded an image of what i was trying to do, second image is the error. ??how can i assign a zone to be tax exempt??? Thanks! -- HikaShop version -- : 2.2.2 -- Joomla version -- : 3.1.4 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : 0 SQL=UPDATE `x13_hikashop_taxation` SET `category_namekey`='tax_1381882913_1433844422',`tax_namekey`='TAX Exempt',`taxation_cumulative`='0',`taxation_post_code`='',`zone_namekey`='state_Ontario_862',`taxation_type`='individual',`taxation_published`='1' WHERE `taxation_id`='10'")* Hi, I can see that there is a solution for if a product is tax exempt for all, however my issue is that in one specific Zone all transactions are tax exempt. The Zone exists already, 862-"Ontario", it is of type "States". All transactions for individuals living in "Ontario" are tax exempt. When i go into "HIkashop->System->Taxes", I create a new Tax for Zone 856-Ontario with 0% tax rate and i get the same results, an error. **An error has occurred.** 0 SQL=INSERT IGNORE INTO `x13_hikashop_taxation` ( `taxation_id`,`category_namekey`,`tax_namekey`,`taxation_cumulative`,`taxation_post_code`,`zone_namekey`,`taxation_type`,`taxation_published` ) VALUES ( '0','tax_1381882913_1433844422','TAX Exempt','0','','state_Ontario_862','','1' ) Thank you so much! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg2Mjg0OC10YXgtZXhlbXB0LXpvbmU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 4 weeks ago [\#128302](#128302) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Tax exempt zone](/forum/40-taxes/862848-tax-exempt-zone#128302 "I have a zone that is tax exempt for medical supplies, this is our product base, so that means that all produc ts purchased by individuals from this zone do not pay tax. I tried to set the tax rate to zero for this zone and obtained an error message.-- Rate: "Tax Exempt (0%)" I have uploaded an image of what i was trying to do, second image is the error. ??how can i assign a zone to be tax exempt??? Thanks! -- HikaShop version -- : 2.2.2 -- Joomla version -- : 3.1.4 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : 0 SQL=UPDATE `x13_hikashop_taxation` SET `category_namekey`='tax_1381882913_1433844422',`tax_namekey`='TAX Exempt',`taxation_cumulative`='0',`taxation_post_code`='',`zone_namekey`='state_Ontario_862',`taxation_type`='individual',`taxation_published`='1' WHERE `taxation_id`='10'")* I test it on my end and it worked fine, can you download the last Hikashop version through our website, install it and try it again ? The following user(s) said Thank You: [karenann](/forum/user/26718-karenann "View karenann's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg2Mjg0OC10YXgtZXhlbXB0LXpvbmU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[karenann](/forum/user/26718-karenann "View karenann's Profile")** - [![karenann's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26718-karenann "View karenann's Profile") Topic Author - [ Offline](/forum/user/26718-karenann) Less More - Posts: 11 - Thank you received: 0 - - 13 years 2 weeks ago [\#130102](#130102) by [karenann](/forum/user/26718-karenann "View karenann's Profile") Replied by *[karenann](/forum/user/26718-karenann "View karenann's Profile")* on topic *[Tax exempt zone](/forum/40-taxes/862848-tax-exempt-zone#130102 "I have a zone that is tax exempt for medical supplies, this is our product base, so that means that all produc ts purchased by individuals from this zone do not pay tax. I tried to set the tax rate to zero for this zone and obtained an error message.-- Rate: "Tax Exempt (0%)" I have uploaded an image of what i was trying to do, second image is the error. ??how can i assign a zone to be tax exempt??? Thanks! -- HikaShop version -- : 2.2.2 -- Joomla version -- : 3.1.4 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : 0 SQL=UPDATE `x13_hikashop_taxation` SET `category_namekey`='tax_1381882913_1433844422',`tax_namekey`='TAX Exempt',`taxation_cumulative`='0',`taxation_post_code`='',`zone_namekey`='state_Ontario_862',`taxation_type`='individual',`taxation_published`='1' WHERE `taxation_id`='10'")* Hi Mohamad, I downloaded the newest version of hikashop, redid the taxes and it worked perfectly for TAX EXEMPT Zone. Thank you for your help! 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