[Skip to main content](#vessel-content) # The system counts in wrong way the product's tax ## - **[42bit](/forum/user/13676-42bit "View 42bit's Profile")** - [![42bit's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13676-42bit "View 42bit's Profile") Topic Author - [ Offline](/forum/user/13676-42bit) Less More - Posts: 15 - Thank you received: 0 - - 11 years 11 months ago - 11 years 11 months ago [\#181976](#181976) by [42bit](/forum/user/13676-42bit "View 42bit's Profile") *[The system counts in wrong way the product's tax](/forum/40-taxes/873396-the-system-counts-in-wrong-way-the-products-tax#181976 "-- url of the page with the problem -- : www.rioteradeipensieri.org/ -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Firefox 33.1 Hi, I've this issue. The system counts in wrong way the product's tax. I.E. If I'm not logged in joomla the tax is right, but if i'm not logged in joomla the system counts double (in Italy tax is 22%, it counts 44%). I've just tried to use default display view, but I think that the problem is before. I didn't set any ACL in price setup. I've attached screenshot to explain better the issue. Can you help me. Thank you Antonio")* was created by *[42bit](/forum/user/13676-42bit "View 42bit's Profile")* -- url of the page with the problem -- : [ www.rioteradeipensieri.org/](http://www.rioteradeipensieri.org/) -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Firefox 33.1 Hi, I've this issue. The system counts in wrong way the product's tax. I.E. If I'm not logged in joomla the tax is right, but if i'm not logged in joomla the system counts double (in Italy tax is 22%, it counts 44%). I've just tried to use default display view, but I think that the problem is before. I didn't set any ACL in price setup. I've attached screenshot to explain better the issue. Can you help me. Thank you Antonio - [ ![Schermata_2014-12-02_alle_13_11_19.png](/forum/attachment/21027) ](/forum/attachment/21027 "...e_13_11_19.png") [ ](/forum/attachment/21027?download=1 "...e_13_11_19.png") - [ ![Schermata_2014-12-02_alle_13_11_45.png](/forum/attachment/21028) ](/forum/attachment/21028 "...e_13_11_45.png") [ ](/forum/attachment/21028?download=1 "...e_13_11_45.png") Last edit: 11 years 11 months ago by [42bit](/forum/user/13676-42bit "View 42bit's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg3MzM5Ni10aGUtc3lzdGVtLWNvdW50cy1pbi13cm9uZy13YXktdGhlLXByb2R1Y3RzLXRheD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 11 months ago [\#181989](#181989) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Problem with tax calculted](/forum/40-taxes/873396-the-system-counts-in-wrong-way-the-products-tax#181989 "-- url of the page with the problem -- : www.rioteradeipensieri.org/ -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Firefox 33.1 Hi, I've this issue. The system counts in wrong way the product's tax. I.E. If I'm not logged in joomla the tax is right, but if i'm not logged in joomla the system counts double (in Italy tax is 22%, it counts 44%). I've just tried to use default display view, but I think that the problem is before. I didn't set any ACL in price setup. I've attached screenshot to explain better the issue. Can you help me. Thank you Antonio")* Hello Antonio, Can you show me how did you configured : - Your product price - Your taxes Through some screenshots ? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg3MzM5Ni10aGUtc3lzdGVtLWNvdW50cy1pbi13cm9uZy13YXktdGhlLXByb2R1Y3RzLXRheD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[42bit](/forum/user/13676-42bit "View 42bit's Profile")** - [![42bit's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13676-42bit "View 42bit's Profile") Topic Author - [ Offline](/forum/user/13676-42bit) Less More - Posts: 15 - Thank you received: 0 - - 11 years 11 months ago [\#182080](#182080) by [42bit](/forum/user/13676-42bit "View 42bit's Profile") Replied by *[42bit](/forum/user/13676-42bit "View 42bit's Profile")* on topic *[The system counts in wrong way the product's tax](/forum/40-taxes/873396-the-system-counts-in-wrong-way-the-products-tax#182080 "-- url of the page with the problem -- : www.rioteradeipensieri.org/ -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Firefox 33.1 Hi, I've this issue. The system counts in wrong way the product's tax. I.E. If I'm not logged in joomla the tax is right, but if i'm not logged in joomla the system counts double (in Italy tax is 22%, it counts 44%). I've just tried to use default display view, but I think that the problem is before. I didn't set any ACL in price setup. I've attached screenshot to explain better the issue. Can you help me. Thank you Antonio")* Yes of course, In attachments. Thanks - [ ![Schermata_2014-12-03_alle_09_41_42.png](/forum/attachment/21042) ](/forum/attachment/21042 "...e_09_41_42.png") [ ](/forum/attachment/21042?download=1 "...e_09_41_42.png") - [ ![Schermata_2014-12-03_alle_09_41_56.png](/forum/attachment/21043) ](/forum/attachment/21043 "...e_09_41_56.png") [ ](/forum/attachment/21043?download=1 "...e_09_41_56.png") - [ ![Schermata_2014-12-03_alle_09_42_28.png](/forum/attachment/21044) ](/forum/attachment/21044 "...e_09_42_28.png") [ ](/forum/attachment/21044?download=1 "...e_09_42_28.png") - [ ![Schermata_2014-12-03_alle_09_45_58.png](/forum/attachment/21045) ](/forum/attachment/21045 "...e_09_45_58.png") [ ](/forum/attachment/21045?download=1 "...e_09_45_58.png") - [ ![Schermata_2014-12-03_alle_09_46_18.png](/forum/attachment/21046) ](/forum/attachment/21046 "...e_09_46_18.png") [ ](/forum/attachment/21046?download=1 "...e_09_46_18.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg3MzM5Ni10aGUtc3lzdGVtLWNvdW50cy1pbi13cm9uZy13YXktdGhlLXByb2R1Y3RzLXRheD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Capperom](/forum/user/35239-capperom "View Capperom's Profile")** - [![Capperom's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35239-capperom "View Capperom's Profile") - [ Offline](/forum/user/35239-capperom) Less More - Posts: 1 - Thank you received: 0 - - 11 years 11 months ago [\#182137](#182137) by [Capperom](/forum/user/35239-capperom "View Capperom's Profile") Replied by *[Capperom](/forum/user/35239-capperom "View Capperom's Profile")* on topic *[The system counts in wrong way the product's tax](/forum/40-taxes/873396-the-system-counts-in-wrong-way-the-products-tax#182137 "-- url of the page with the problem -- : www.rioteradeipensieri.org/ -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Firefox 33.1 Hi, I've this issue. The system counts in wrong way the product's tax. I.E. If I'm not logged in joomla the tax is right, but if i'm not logged in joomla the system counts double (in Italy tax is 22%, it counts 44%). I've just tried to use default display view, but I think that the problem is before. I didn't set any ACL in price setup. I've attached screenshot to explain better the issue. Can you help me. Thank you Antonio")* Hello Antonio, I also have the same problem, you have found the solution? Thanks Romeo Ciao Antonio, ho anch'io lo stesso problema, tu hai trovato la soluzione? Grazie Romeo Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg3MzM5Ni10aGUtc3lzdGVtLWNvdW50cy1pbi13cm9uZy13YXktdGhlLXByb2R1Y3RzLXRheD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[42bit](/forum/user/13676-42bit "View 42bit's Profile")** - [![42bit's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13676-42bit "View 42bit's Profile") Topic Author - [ Offline](/forum/user/13676-42bit) Less More - Posts: 15 - Thank you received: 0 - - 11 years 11 months ago [\#182141](#182141) by [42bit](/forum/user/13676-42bit "View 42bit's Profile") Replied by *[42bit](/forum/user/13676-42bit "View 42bit's Profile")* on topic *[The system counts in wrong way the product's tax](/forum/40-taxes/873396-the-system-counts-in-wrong-way-the-products-tax#182141 "-- url of the page with the problem -- : www.rioteradeipensieri.org/ -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Firefox 33.1 Hi, I've this issue. The system counts in wrong way the product's tax. I.E. If I'm not logged in joomla the tax is right, but if i'm not logged in joomla the system counts double (in Italy tax is 22%, it counts 44%). I've just tried to use default display view, but I think that the problem is before. I didn't set any ACL in price setup. I've attached screenshot to explain better the issue. Can you help me. Thank you Antonio")* Hi Romeo, no yet! Support did not answer me yet! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg3MzM5Ni10aGUtc3lzdGVtLWNvdW50cy1pbi13cm9uZy13YXktdGhlLXByb2R1Y3RzLXRheD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 11 months ago [\#182086](#182086) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[The system counts in wrong way the product's tax](/forum/40-taxes/873396-the-system-counts-in-wrong-way-the-products-tax#182086 "-- url of the page with the problem -- : www.rioteradeipensieri.org/ -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Firefox 33.1 Hi, I've this issue. The system counts in wrong way the product's tax. I.E. If I'm not logged in joomla the tax is right, but if i'm not logged in joomla the system counts double (in Italy tax is 22%, it counts 44%). I've just tried to use default display view, but I think that the problem is before. I didn't set any ACL in price setup. I've attached screenshot to explain better the issue. Can you help me. Thank you Antonio")* You should unpublish the "Italia" tax. The following user(s) said Thank You: [42bit](/forum/user/13676-42bit "View 42bit's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg3MzM5Ni10aGUtc3lzdGVtLWNvdW50cy1pbi13cm9uZy13YXktdGhlLXByb2R1Y3RzLXRheD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[42bit](/forum/user/13676-42bit "View 42bit's Profile")** - [![42bit's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13676-42bit "View 42bit's Profile") Topic Author - [ Offline](/forum/user/13676-42bit) Less More - Posts: 15 - Thank you received: 0 - - 11 years 11 months ago [\#182191](#182191) by [42bit](/forum/user/13676-42bit "View 42bit's Profile") Replied by *[42bit](/forum/user/13676-42bit "View 42bit's Profile")* on topic *[The system counts in wrong way the product's tax](/forum/40-taxes/873396-the-system-counts-in-wrong-way-the-products-tax#182191 "-- url of the page with the problem -- : www.rioteradeipensieri.org/ -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Firefox 33.1 Hi, I've this issue. The system counts in wrong way the product's tax. I.E. If I'm not logged in joomla the tax is right, but if i'm not logged in joomla the system counts double (in Italy tax is 22%, it counts 44%). I've just tried to use default display view, but I think that the problem is before. I didn't set any ACL in price setup. I've attached screenshot to explain better the issue. Can you help me. Thank you Antonio")* Ok, It works well now! Thanks for your support. Antonio Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg3MzM5Ni10aGUtc3lzdGVtLWNvdW50cy1pbi13cm9uZy13YXktdGhlLXByb2R1Y3RzLXRheD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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