[Skip to main content](#vessel-content) # VAT problem ## - **[dashmalta](/forum/user/31679-dashmalta "View dashmalta's Profile")** - [![dashmalta's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31679.jpg)](/forum/user/31679-dashmalta "View dashmalta's Profile") Topic Author - [ Offline](/forum/user/31679-dashmalta) Less More - Posts: 30 - Thank you received: 0 - - [](http://www.dashmalta.com) - 11 years 7 months ago - 11 years 7 months ago [\#193300](#193300) by [dashmalta](/forum/user/31679-dashmalta "View dashmalta's Profile") *[VAT problem](/forum/40-taxes/875433-vat-problem#193300 "-- Error-message(debug-mod must be tuned on) -- : Vat amount not being displayed Hi all, Just today I noticed that all the product prices in my website are being displayed without VAT.....online users are able to buy products and their total amount is still without VAT. When I go to the backend > products I am seeing that all the prices are also without VAT. Having said that, when I access any product from the backend the price with VAT and price without VAT are both present. Can anyone help please? Thanks")* was created by *[dashmalta](/forum/user/31679-dashmalta "View dashmalta's Profile")* -- Error-message(debug-mod must be tuned on) -- : Vat amount not being displayed Hi all, Just today I noticed that all the product prices in my website are being displayed without VAT.....online users are able to buy products and their total amount is still without VAT. When I go to the backend > products I am seeing that all the prices are also without VAT. Having said that, when I access any product from the backend the price with VAT and price without VAT are both present. Can anyone help please? Thanks Last edit: 11 years 7 months ago by [dashmalta](/forum/user/31679-dashmalta "View dashmalta's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg3NTQzMy12YXQtcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[zsenya](/forum/user/9750-zsenya "View zsenya's Profile")** - [![zsenya's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9750-zsenya "View zsenya's Profile") - [ Offline](/forum/user/9750-zsenya) Less More - Posts: 10 - Thank you received: 0 - - 11 years 7 months ago [\#193308](#193308) by [zsenya](/forum/user/9750-zsenya "View zsenya's Profile") Replied by *[zsenya](/forum/user/9750-zsenya "View zsenya's Profile")* on topic *[VAT problem](/forum/40-taxes/875433-vat-problem#193308 "-- Error-message(debug-mod must be tuned on) -- : Vat amount not being displayed Hi all, Just today I noticed that all the product prices in my website are being displayed without VAT.....online users are able to buy products and their total amount is still without VAT. When I go to the backend > products I am seeing that all the prices are also without VAT. Having said that, when I access any product from the backend the price with VAT and price without VAT are both present. Can anyone help please? Thanks")* Hello, I have the same problem... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg3NTQzMy12YXQtcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile")** - [![lousyfool's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar28604.jpg)](/forum/user/28604-lousyfool "View lousyfool's Profile") - [ Offline](/forum/user/28604-lousyfool) Less More - Posts: 2143 - Thank you received: 746 - - [](http://www.inphase.one) - 11 years 7 months ago [\#193315](#193315) by [lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile") Replied by *[lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile")* on topic *[VAT problem](/forum/40-taxes/875433-vat-problem#193315 "-- Error-message(debug-mod must be tuned on) -- : Vat amount not being displayed Hi all, Just today I noticed that all the product prices in my website are being displayed without VAT.....online users are able to buy products and their total amount is still without VAT. When I go to the backend > products I am seeing that all the prices are also without VAT. Having said that, when I access any product from the backend the price with VAT and price without VAT are both present. Can anyone help please? Thanks")* Hi, You're neither stating what your Joomla and HikaShop versions are, nor what your tax configuration is like (best with screenshots of everything relevant). Please amend to avoid guesswork. --- Need help with customisations of layouts, style or other site development? [ PM me!](/component/uddeim/?task=new) (Don't forget to turn on [ "E-mail notification of new messages"](/component/uddeim/?task=settings)) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg3NTQzMy12YXQtcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[dashmalta](/forum/user/31679-dashmalta "View dashmalta's Profile")** - [![dashmalta's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31679.jpg)](/forum/user/31679-dashmalta "View dashmalta's Profile") Topic Author - [ Offline](/forum/user/31679-dashmalta) Less More - Posts: 30 - Thank you received: 0 - - [](http://www.dashmalta.com) - 11 years 7 months ago [\#193318](#193318) by [dashmalta](/forum/user/31679-dashmalta "View dashmalta's Profile") Replied by *[dashmalta](/forum/user/31679-dashmalta "View dashmalta's Profile")* on topic *[VAT problem](/forum/40-taxes/875433-vat-problem#193318 "-- Error-message(debug-mod must be tuned on) -- : Vat amount not being displayed Hi all, Just today I noticed that all the product prices in my website are being displayed without VAT.....online users are able to buy products and their total amount is still without VAT. When I go to the backend > products I am seeing that all the prices are also without VAT. Having said that, when I access any product from the backend the price with VAT and price without VAT are both present. Can anyone help please? Thanks")* Hikashop version: 2.3.5 Joomla: 3.3.6 Apologies about that. I also managed to check the order history and apparently it working perfectly till a month ago...I guess there should be a button to disable the VAT or something. (cannot find it anywhere ![:/](/irritated.gif ":/") ) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg3NTQzMy12YXQtcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile")** - [![lousyfool's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar28604.jpg)](/forum/user/28604-lousyfool "View lousyfool's Profile") - [ Offline](/forum/user/28604-lousyfool) Less More - Posts: 2143 - Thank you received: 746 - - [](http://www.inphase.one) - 11 years 7 months ago [\#193328](#193328) by [lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile") Replied by *[lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile")* on topic *[VAT problem](/forum/40-taxes/875433-vat-problem#193328 "-- Error-message(debug-mod must be tuned on) -- : Vat amount not being displayed Hi all, Just today I noticed that all the product prices in my website are being displayed without VAT.....online users are able to buy products and their total amount is still without VAT. When I go to the backend > products I am seeing that all the prices are also without VAT. Having said that, when I access any product from the backend the price with VAT and price without VAT are both present. Can anyone help please? Thanks")* Ok, without seeing your specific tax configurations one can only refer you to the documentation on taxes, e.g. - Main configuration: [ www.hikashop.com/support/support/documen...nfig.html#main\_taxes](http://www.hikashop.com/support/support/documentation/54-hikashop-config.html#main_taxes) - Taxation rules (1): [ www.hikashop.com/support/documentation/i...axation-listing.html](http://www.hikashop.com/support/documentation/integrated-documentation/19-hikashop/installation-configuration/37-hikashop-taxation-listing.html) (note the FAQ at the bottom!) - Taxation rules (2): [ www.hikashop.com/support/documentation/i...p-taxation-form.html](http://www.hikashop.com/support/documentation/integrated-documentation/10-hikashop/38-hikashop-taxation-form.html) Note that the [ documentation main page](http://www.hikashop.com/support/documentation.html) has a search field near its top. Most likely very helpful for you to find what you're looking for if not in the links posted here. ![;)](/media/kunena/emoticons/24.png ";)") --- Need help with customisations of layouts, style or other site development? [ PM me!](/component/uddeim/?task=new) (Don't forget to turn on [ "E-mail notification of new messages"](/component/uddeim/?task=settings)) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg3NTQzMy12YXQtcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[dashmalta](/forum/user/31679-dashmalta "View dashmalta's Profile")** - [![dashmalta's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31679.jpg)](/forum/user/31679-dashmalta "View dashmalta's Profile") Topic Author - [ Offline](/forum/user/31679-dashmalta) Less More - Posts: 30 - Thank you received: 0 - - [](http://www.dashmalta.com) - 11 years 7 months ago [\#193349](#193349) by [dashmalta](/forum/user/31679-dashmalta "View dashmalta's Profile") Replied by *[dashmalta](/forum/user/31679-dashmalta "View dashmalta's Profile")* on topic *[VAT problem](/forum/40-taxes/875433-vat-problem#193349 "-- Error-message(debug-mod must be tuned on) -- : Vat amount not being displayed Hi all, Just today I noticed that all the product prices in my website are being displayed without VAT.....online users are able to buy products and their total amount is still without VAT. When I go to the backend > products I am seeing that all the prices are also without VAT. Having said that, when I access any product from the backend the price with VAT and price without VAT are both present. Can anyone help please? Thanks")* Thanks for that. If I restore a backup of when everything was ok with regards to VAT, would I lose the orders I have since that say till today? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg3NTQzMy12YXQtcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile")** - [![lousyfool's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar28604.jpg)](/forum/user/28604-lousyfool "View lousyfool's Profile") - [ Offline](/forum/user/28604-lousyfool) Less More - Posts: 2143 - Thank you received: 746 - - [](http://www.inphase.one) - 11 years 7 months ago [\#193353](#193353) by [lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile") Replied by *[lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile")* on topic *[VAT problem](/forum/40-taxes/875433-vat-problem#193353 "-- Error-message(debug-mod must be tuned on) -- : Vat amount not being displayed Hi all, Just today I noticed that all the product prices in my website are being displayed without VAT.....online users are able to buy products and their total amount is still without VAT. When I go to the backend > products I am seeing that all the prices are also without VAT. Having said that, when I access any product from the backend the price with VAT and price without VAT are both present. Can anyone help please? Thanks")* Obviously, restoring a site backup will replace your current site with whatever it was at the time of the backup, and whatever change or amendment was made since then will not exist - incl orders. If everything else remained the same, you might be able to import order-related database tables from the current state to the restored one... something the "official" support team here can tell better. Since you seemingly don't want to show your tax configuration here, but if you have a backup of "when everything was ok": Why not first install the backup as a separate instance, e.g. on a local server or in a subdomain with your webhost, and compare all relevant configurations and settings "then" and "now"? After all, it is very likely that the issue is caused only by your configuration, and it shouldn't take long to find out. --- Need help with customisations of layouts, style or other site development? [ PM me!](/component/uddeim/?task=new) (Don't forget to turn on [ "E-mail notification of new messages"](/component/uddeim/?task=settings)) The following user(s) said Thank You: [dashmalta](/forum/user/31679-dashmalta "View dashmalta's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg3NTQzMy12YXQtcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[dashmalta](/forum/user/31679-dashmalta "View dashmalta's Profile")** - [![dashmalta's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31679.jpg)](/forum/user/31679-dashmalta "View dashmalta's Profile") Topic Author - [ Offline](/forum/user/31679-dashmalta) Less More - Posts: 30 - Thank you received: 0 - - [](http://www.dashmalta.com) - 11 years 7 months ago [\#193389](#193389) by [dashmalta](/forum/user/31679-dashmalta "View dashmalta's Profile") Replied by *[dashmalta](/forum/user/31679-dashmalta "View dashmalta's Profile")* on topic *[VAT problem](/forum/40-taxes/875433-vat-problem#193389 "-- Error-message(debug-mod must be tuned on) -- : Vat amount not being displayed Hi all, Just today I noticed that all the product prices in my website are being displayed without VAT.....online users are able to buy products and their total amount is still without VAT. When I go to the backend > products I am seeing that all the prices are also without VAT. Having said that, when I access any product from the backend the price with VAT and price without VAT are both present. Can anyone help please? Thanks")* Thanks for the information lousyfool. Following deeper investigation by my end I noticed that this happened only once. Apparently this particular used managed to make an order without the VAT. Now sure how he managed tbh. I created a test user with the same address and same everything, bought the same item and I did not manage to reproduce this issue. Any ideas? Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg3NTQzMy12YXQtcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile")** - [![lousyfool's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar28604.jpg)](/forum/user/28604-lousyfool "View lousyfool's Profile") - [ Offline](/forum/user/28604-lousyfool) Less More - Posts: 2143 - Thank you received: 746 - - [](http://www.inphase.one) - 11 years 7 months ago [\#193393](#193393) by [lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile") Replied by *[lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile")* on topic *[VAT problem](/forum/40-taxes/875433-vat-problem#193393 "-- Error-message(debug-mod must be tuned on) -- : Vat amount not being displayed Hi all, Just today I noticed that all the product prices in my website are being displayed without VAT.....online users are able to buy products and their total amount is still without VAT. When I go to the backend > products I am seeing that all the prices are also without VAT. Having said that, when I access any product from the backend the price with VAT and price without VAT are both present. Can anyone help please? Thanks")* When you said in your first post, > ... all the product prices in my website are being displayed without VAT.....online users are able to buy products and their total amount is still without VAT. it sure didn't sound like a single case with a single user, but rather as everything "tax" was suddenly a big mess. Any ideas how a single case could "slip through" when you're unable to reproduce it under the very same conditions as him? Hardly. And certainly not without knowing all relevant details of your system. Which, in fact, remain completely unknown. --- Need help with customisations of layouts, style or other site development? [ PM me!](/component/uddeim/?task=new) (Don't forget to turn on [ "E-mail notification of new messages"](/component/uddeim/?task=settings)) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg3NTQzMy12YXQtcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[dashmalta](/forum/user/31679-dashmalta "View dashmalta's Profile")** - [![dashmalta's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31679.jpg)](/forum/user/31679-dashmalta "View dashmalta's Profile") Topic Author - [ Offline](/forum/user/31679-dashmalta) Less More - Posts: 30 - Thank you received: 0 - - [](http://www.dashmalta.com) - 11 years 7 months ago [\#193395](#193395) by [dashmalta](/forum/user/31679-dashmalta "View dashmalta's Profile") Replied by *[dashmalta](/forum/user/31679-dashmalta "View dashmalta's Profile")* on topic *[VAT problem](/forum/40-taxes/875433-vat-problem#193395 "-- Error-message(debug-mod must be tuned on) -- : Vat amount not being displayed Hi all, Just today I noticed that all the product prices in my website are being displayed without VAT.....online users are able to buy products and their total amount is still without VAT. When I go to the backend > products I am seeing that all the prices are also without VAT. Having said that, when I access any product from the backend the price with VAT and price without VAT are both present. Can anyone help please? Thanks")* Sorry about that but that is what my customer had told me over the phone. Now that I have the time to check it myself I can troubleshoot it further. Any idea how I can set up hikashop to ignore the VAT amount and always display the a specific amount? i.e. if the my customer is selling an item for 1000 euro I don't want this to change with VAT. I need all items to show the same price no matter what the country he's from. Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg3NTQzMy12YXQtcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile")** - [![lousyfool's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar28604.jpg)](/forum/user/28604-lousyfool "View lousyfool's Profile") - [ Offline](/forum/user/28604-lousyfool) Less More - Posts: 2143 - Thank you received: 746 - - [](http://www.inphase.one) - 11 years 7 months ago [\#193402](#193402) by [lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile") Replied by *[lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile")* on topic *[VAT problem](/forum/40-taxes/875433-vat-problem#193402 "-- Error-message(debug-mod must be tuned on) -- : Vat amount not being displayed Hi all, Just today I noticed that all the product prices in my website are being displayed without VAT.....online users are able to buy products and their total amount is still without VAT. When I go to the backend > products I am seeing that all the prices are also without VAT. Having said that, when I access any product from the backend the price with VAT and price without VAT are both present. Can anyone help please? Thanks")* Look, this thread is getting long, except still no one knows what it's exactly about - much you don't tell. Wherever you are based (= unknown), I'm sure your legislation enforces some tax laws (you're referring to VAT), eventually depending on where your customer is based. Typically, you can set up HikaShop accordingly - by following the documentation and hints as provided above. If you have any issues with it, best open a new thread, and tell the complete story: where you are, what your exact requirements are, what exactly your present configuration is (screenshots), and what your exact issue is. Everything less is impossible to deal with. Thanks! --- Need help with customisations of layouts, style or other site development? [ PM me!](/component/uddeim/?task=new) (Don't forget to turn on [ "E-mail notification of new messages"](/component/uddeim/?task=settings)) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg3NTQzMy12YXQtcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[zsenya](/forum/user/9750-zsenya "View zsenya's Profile")** - [![zsenya's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9750-zsenya "View zsenya's Profile") - [ Offline](/forum/user/9750-zsenya) Less More - Posts: 10 - Thank you received: 0 - - 11 years 7 months ago [\#193405](#193405) by [zsenya](/forum/user/9750-zsenya "View zsenya's Profile") Replied by *[zsenya](/forum/user/9750-zsenya "View zsenya's Profile")* on topic *[VAT problem](/forum/40-taxes/875433-vat-problem#193405 "-- Error-message(debug-mod must be tuned on) -- : Vat amount not being displayed Hi all, Just today I noticed that all the product prices in my website are being displayed without VAT.....online users are able to buy products and their total amount is still without VAT. When I go to the backend > products I am seeing that all the prices are also without VAT. Having said that, when I access any product from the backend the price with VAT and price without VAT are both present. Can anyone help please? Thanks")* Hello, This is the problem (attachments) The price excluding VAT - [ ![001.jpg](/forum/attachment/22856) ](/forum/attachment/22856 "001.jpg") [ ](/forum/attachment/22856?download=1 "001.jpg") - [ ![002.jpg](/forum/attachment/22857) ](/forum/attachment/22857 "002.jpg") [ ](/forum/attachment/22857?download=1 "002.jpg") - [ ![003.jpg](/forum/attachment/22858) ](/forum/attachment/22858 "003.jpg") [ ](/forum/attachment/22858?download=1 "003.jpg") - [ ![004.jpg](/forum/attachment/22859) ](/forum/attachment/22859 "004.jpg") [ ](/forum/attachment/22859?download=1 "004.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg3NTQzMy12YXQtcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 7 months ago [\#193407](#193407) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[VAT problem](/forum/40-taxes/875433-vat-problem#193407 "-- Error-message(debug-mod must be tuned on) -- : Vat amount not being displayed Hi all, Just today I noticed that all the product prices in my website are being displayed without VAT.....online users are able to buy products and their total amount is still without VAT. When I go to the backend > products I am seeing that all the prices are also without VAT. Having said that, when I access any product from the backend the price with VAT and price without VAT are both present. Can anyone help please? Thanks")* Hi, > i.e. if the my customer is selling an item for 1000 euro I don't want this to change with VAT. I need all items to show the same price no matter what the country he's from. You can do that by turning on the "floating tax prices" option of the HikaShop configuration. @zsenya : Please re-download HikaShop 2.4.0 and then re-save your configuration for the setting "main tax category" in the HikaShop configuration. There was an issue with the first version of the package where the setting store the zone namekey instead of the zone id. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg3NTQzMy12YXQtcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[zsenya](/forum/user/9750-zsenya "View zsenya's Profile")** - [![zsenya's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9750-zsenya "View zsenya's Profile") - [ Offline](/forum/user/9750-zsenya) Less More - Posts: 10 - Thank you received: 0 - - 11 years 7 months ago [\#193419](#193419) by [zsenya](/forum/user/9750-zsenya "View zsenya's Profile") Replied by *[zsenya](/forum/user/9750-zsenya "View zsenya's Profile")* on topic *[VAT problem](/forum/40-taxes/875433-vat-problem#193419 "-- Error-message(debug-mod must be tuned on) -- : Vat amount not being displayed Hi all, Just today I noticed that all the product prices in my website are being displayed without VAT.....online users are able to buy products and their total amount is still without VAT. When I go to the backend > products I am seeing that all the prices are also without VAT. Having said that, when I access any product from the backend the price with VAT and price without VAT are both present. Can anyone help please? Thanks")* Hello Jerome, does not working... ![:(](/media/kunena/emoticons/22.png ":(") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg3NTQzMy12YXQtcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 7 months ago [\#193433](#193433) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[VAT problem](/forum/40-taxes/875433-vat-problem#193433 "-- Error-message(debug-mod must be tuned on) -- : Vat amount not being displayed Hi all, Just today I noticed that all the product prices in my website are being displayed without VAT.....online users are able to buy products and their total amount is still without VAT. When I go to the backend > products I am seeing that all the prices are also without VAT. Having said that, when I access any product from the backend the price with VAT and price without VAT are both present. Can anyone help please? Thanks")* Hi, So we will need more details about your website in order to see it directly. You can send us such private information using the "contact us" form. Please provide the link of this thread so it will be easier for us to know the history of your issue. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg3NTQzMy12YXQtcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 11 years 7 months ago [\#194584](#194584) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[VAT problem](/forum/40-taxes/875433-vat-problem#194584 "-- Error-message(debug-mod must be tuned on) -- : Vat amount not being displayed Hi all, Just today I noticed that all the product prices in my website are being displayed without VAT.....online users are able to buy products and their total amount is still without VAT. When I go to the backend > products I am seeing that all the prices are also without VAT. Having said that, when I access any product from the backend the price with VAT and price without VAT are both present. Can anyone help please? Thanks")* Hi, Make sure that you select a tax category in your products. And make sure that you delete the "customer type" selection of your tax rule. It will then work properly. I've done it for you for that product and it is working: /plussallat-kategoria-lista/product/2214-pluss-meduza-narancs-25cm Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg3NTQzMy12YXQtcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.117 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)