[Skip to main content](#vessel-content) # VAT ## - **[breathwork](/forum/user/7758-breathwork "View breathwork's Profile")** - [![breathwork's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7758-breathwork "View breathwork's Profile") Topic Author - [ Offline](/forum/user/7758-breathwork) Less More - Posts: 6 - Thank you received: 0 - - 10 years 9 months ago [\#228808](#228808) by [breathwork](/forum/user/7758-breathwork "View breathwork's Profile") *[VAT](/forum/40-taxes/882064-vat#228808 "-- HikaShop version -- : latest -- Joomla version -- : latest I have been informed that I must collect VAT from all my customers, even if they are also VAT registered. At the moment VAT is not charged for customers with valid VAT numbers. How/where do I change this behaviour. Thanks")* was created by *[breathwork](/forum/user/7758-breathwork "View breathwork's Profile")* -- HikaShop version -- : latest -- Joomla version -- : latest I have been informed that I must collect VAT from all my customers, even if they are also VAT registered. At the moment VAT is not charged for customers with valid VAT numbers. How/where do I change this behaviour. Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg4MjA2NC12YXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14290 - - 10 years 9 months ago [\#228825](#228825) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[VAT](/forum/40-taxes/882064-vat#228825 "-- HikaShop version -- : latest -- Joomla version -- : latest I have been informed that I must collect VAT from all my customers, even if they are also VAT registered. At the moment VAT is not charged for customers with valid VAT numbers. How/where do I change this behaviour. Thanks")* Hi, I don't know how you configured your tax rules so I can only guess. I suppose that you set a user type in your tax rules in the menu System>Taxes. So in that case, go there and remove the user type from the tax rules so that it apply to all the customers and not just customers without a VAT number and that should be good I suppose. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg4MjA2NC12YXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[breathwork](/forum/user/7758-breathwork "View breathwork's Profile")** - [![breathwork's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7758-breathwork "View breathwork's Profile") Topic Author - [ Offline](/forum/user/7758-breathwork) Less More - Posts: 6 - Thank you received: 0 - - 10 years 9 months ago [\#228908](#228908) by [breathwork](/forum/user/7758-breathwork "View breathwork's Profile") Replied by *[breathwork](/forum/user/7758-breathwork "View breathwork's Profile")* on topic *[VAT](/forum/40-taxes/882064-vat#228908 "-- HikaShop version -- : latest -- Joomla version -- : latest I have been informed that I must collect VAT from all my customers, even if they are also VAT registered. At the moment VAT is not charged for customers with valid VAT numbers. How/where do I change this behaviour. Thanks")* I have done this and now when I create an order in the backend whilst trying to save an order line entry I get the following error: An error has occurred. 1054 Unknown column 'invoice_template_type' in 'field list' SQL=INSERT IGNORE INTO `qwf9d_hikashop_order` ( `order_billing_address_id`,`order_shipping_address_id`,`order_user_id`,`order_status`,`order_type`,`order_created`,`order_modified`,`order_invoice_created`,`order_currency_id`,`order_full_price`,`order_tax_info`,`order_discount_code`,`order_discount_price`,`order_discount_tax`,`order_payment_id`,`order_payment_method`,`order_payment_price`,`order_payment_params`,`order_shipping_id`,`order_shipping_method`,`order_shipping_price`,`order_shipping_tax`,`order_shipping_params`,`order_partner_id`,`order_partner_price`,`order_partner_paid`,`order_partner_currency_id`,`order_ip`,`order_site_id`,`order_parent_id`,`order_vendor_id`,`order_vendor_price`,`order_vendor_paid`,`order_vendor_params`,`order_currency_info`,`order_payment_tax`,`invoice_template_type`,`order_subtotal_no_vat`,`currency` ) VALUES ( '9','9','14','created','subsale','1454591573','1454591573','0','47','768','a:1:{s:4:\"MOMS\";O:8:\"stdClass\":2:{s:11:\"tax_namekey\";s:4:\"MOMS\";s:10:\"tax_amount\";i:0;}}','','0','0','','market-','0','O:8:\"stdClass\":2:{s:11:\"market_mode\";b:1;s:12:\"vendorpoints\";O:8:\"stdClass\":1:{s:11:\"earn_points\";a:0:{}}}','','','0','0','b:0;','0','0','0','0','213.83.134.129','','51','0','0','0','','','0','order','1536','DKK' ) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg4MjA2NC12YXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14290 - - 10 years 9 months ago [\#228915](#228915) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[VAT](/forum/40-taxes/882064-vat#228915 "-- HikaShop version -- : latest -- Joomla version -- : latest I have been informed that I must collect VAT from all my customers, even if they are also VAT registered. At the moment VAT is not charged for customers with valid VAT numbers. How/where do I change this behaviour. Thanks")* Hi, There is no such column in HikaShop. So either you created a custom field with that column name via the menu Display>Custom fields, or you have a mass action configured on a field of that name via the menu System>Mass actions, or you have another extension messing with the order creation on your website. Check the fields and the mass actions, and if it's not that, try disabling the hikashop and system plugins one by one until it works and you'll find the culprit. One thing is sure is that it doesn't come from the taxes system. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQwLXRheGVzLzg4MjA2NC12YXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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