[Skip to main content](#vessel-content) Board Categories Taxes ## # [Taxes](/forum/40-taxes "View Category 'Taxes'") 436 topics | Living in Canada and having troubles configuring your taxes? Come and get some help over there | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/40-taxes/878391-certified-avatax-connector-hikashop-hikamarket) | [Certified AvaTax connector, HikaShop & HikaMarket](/forum/40-taxes/878391-certified-avatax-connector-hikashop-hikamarket "-- HikaShop version -- : 2.x -- Joomla version -- : 3.x Availability announcement - Avalara AvaTax certified integration for HikaShop and HikaMarket If you are still struggling with challenging tax setup or compliance issues, did you know there's a FREE plugin to utilize the power of AvaTax in your store? Created by an official Avalara and HikaShop development partner, this plugin is certified by Avalara for: * Address validation (for all Avalara supported countries) * Sales tax calculation, with geo-point accuracy * Global sales tax - supports all international sales tax jurisdictions supported by Avalara * VAT calculation, including physical and virtual goods * Tax calculation support for partial or full refunds through HikaShop/HikaMarket * Multi-vendor HikaMarket support delivers accurate tax calculation for multiple source addresses in a single order, by line item * Compliant tax calculation in both the frontend and administrator backend, for accurate tax handling throughout the entire HikaShop or HikaMarket order lifecycle To learn more, visit our webpage at polishedgeek.com/services/hikashop-ecommerce-tax-automation , view our documentation at docs.polishedgeek.com/wiki/display/HSAVATAX/ , or just ask your question here in the forum.") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 11 years 3 months ago, by [PolishedGeek](/forum/user/8378-polishedgeek "View PolishedGeek's Profile") [Last Post](/forum/40-taxes/878391-certified-avatax-connector-hikashop-hikamarket#360394 "Yes") 2 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:2 Views:6719 | [Last Post](/forum/40-taxes/878391-certified-avatax-connector-hikashop-hikamarket#360394 "Yes") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 6 months ago | | | | [](/forum/40-taxes/100000088-hikashop-6-7-1---vies-vat-validation-fails-due-to-http-wsdl-url) | [HikaShop 6.7.1 – VIES VAT validation fails due to HTTP WSDL URL](/forum/40-taxes/100000088-hikashop-6-7-1---vies-vat-validation-fails-due-to-http-wsdl-url "-- Browser(s) name and version -- : Firefox 159.0 Hello, We discovered an issue with the online VAT number validation in HikaShop 6.7.1. Although the PHP SOAP extension is installed and enabled, the VIES validation failed with the following error: The error occurred in: The problem: HikaShop accepted fictitious VAT numbers such as and because the online validation failed and only the number format was checked. This is particularly problematic because customers could receive VAT exemptions using invalid VAT numbers. Our solution: We changed the WSDL URL in the vat.php from: to: After this modification, the validation works correctly: * → Rejected * → Rejected * Genuine, valid Austrian VAT number → Accepted Could you please include this HTTPS correction in an upcoming HikaShop update? It would also be helpful to review the fallback behavior when the VIES service is unavailable, as accepting unverified VAT numbers may result in incorrect tax exemptions. Thank you for your support. Best regards,") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 3 days 1 hour ago, by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") [Last Post](/forum/40-taxes/100000088-hikashop-6-7-1---vies-vat-validation-fails-due-to-http-wsdl-url#100000460 "-- Browser(s) name and version -- : Firefox 159.0 Hello, We discovered an issue with the online VAT number validation in HikaShop 6.7.1. Although the PHP SOAP extension is installed and enabled, the VIES validation failed with the following error: The error occurred in: The problem: HikaShop accepted fictitious VAT numbers such as and because the online validation failed and only the number format was checked. This is particularly problematic because customers could receive VAT exemptions using invalid VAT numbers. Our solution: We changed the WSDL URL in the vat.php from: to: After this modification, the validation works correctly: * → Rejected * → Rejected * Genuine, valid Austrian VAT number → Accepted Could you please include this HTTPS correction in an upcoming HikaShop update? It would also be helpful to review the fallback behavior when the VIES service is unavailable, as accepting unverified VAT numbers may result in incorrect tax exemptions. Thank you for your support. Best regards,") 2 days 23 hours ago by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") | Replies:0 Views:39 | [Last Post](/forum/40-taxes/100000088-hikashop-6-7-1---vies-vat-validation-fails-due-to-http-wsdl-url#100000460 "-- Browser(s) name and version -- : Firefox 159.0 Hello, We discovered an issue with the online VAT number validation in HikaShop 6.7.1. Although the PHP SOAP extension is installed and enabled, the VIES validation failed with the following error: The error occurred in: The problem: HikaShop accepted fictitious VAT numbers such as and because the online validation failed and only the number format was checked. This is particularly problematic because customers could receive VAT exemptions using invalid VAT numbers. Our solution: We changed the WSDL URL in the vat.php from: to: After this modification, the validation works correctly: * → Rejected * → Rejected * Genuine, valid Austrian VAT number → Accepted Could you please include this HTTPS correction in an upcoming HikaShop update? It would also be helpful to review the fallback behavior when the VIES service is unavailable, as accepting unverified VAT numbers may result in incorrect tax exemptions. Thank you for your support. Best regards,") by [thomas.eilers@gfse.org](/forum/user/84383-thomas-eilers-gfse-org "View thomas.eilers@gfse.org's Profile") 2 days 23 hours ago | | [](/forum/40-taxes/100000063-show-orders-subtotal-price-without-tax-in-order-notification-email) | [Show order's Subtotal price without tax in Order notification email](/forum/40-taxes/100000063-show-orders-subtotal-price-without-tax-in-order-notification-email "-- HikaShop version -- : 6.5.0 -- Joomla version -- : 5.4.6 -- Browser(s) name and version -- : Chrome 155.0 Hi! In Order notification email and in Order administrator notification email, the subtotal price is the same as the total, with tax. In checkout tab, i selected NO to "Price with tax" so it displays the subtotal correctly there. How can i fix that also in the above emails? Thank you") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 2 weeks 14 hours ago, by [verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile") [Last Post](/forum/40-taxes/100000063-show-orders-subtotal-price-without-tax-in-order-notification-email#100000338 "Hi! I did what you said in Order notification email but i doesn't work. This is my preload code: Thank you!") 1 week 6 days ago by [verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile") | Replies:2 Views:87 | [Last Post](/forum/40-taxes/100000063-show-orders-subtotal-price-without-tax-in-order-notification-email#100000338 "Hi! I did what you said in Order notification email but i doesn't work. This is my preload code: Thank you!") by [verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile") 1 week 6 days ago | | [](/forum/40-taxes/100000052-both-prices-show-without-tax) | [Both prices show without tax](/forum/40-taxes/100000052-both-prices-show-without-tax "-- HikaShop version -- : 6.4.1 -- Joomla version -- : 3.10.12 -- Browser(s) name and version -- : Chrome 155.0 Hi! The product prices display different prices depending if you are logged in or not. But it makes no sense cause as you will see in the screenshots, i have added tax rate in the "Default tax category", added that tax category in the product, the product's price is the same in both fields "with or without tax", no access level in the prices and yet in the frondend you will see different prices when you are or not logged in. I cannot find the issue for this! Thank you") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 2 weeks 5 days ago, by [verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile") [Last Post](/forum/40-taxes/100000052-both-prices-show-without-tax#100000294 "Hi, Yes. The "Main tax zone" is only used until HikaShop knows where the customer is: for guests on the product pages, and before an address is entered at checkout. As soon as the customer is logged in with an address, or enters / selects an address on the checkout, HikaShop recalculates the taxes with the zone of that address, so the cart and order totals use the tax rule of the customer's country. For this to work, you need one tax rule per rate under System > Taxes (Taxation rules listing: www.hikashop.com/support/documentation/3...axation-listing.html ), each one with the tax category of your products, the zone it applies to (for example Greece with 24%, another country or a zone grouping countries with its own rate) and published. A customer whose country has no rule will pay no tax. In Components > HikaShop > System > Configuration > Main tab, the option "Type of address used for tax" lets you choose whether it is the billing or the shipping address of the customer which decides the tax zone ( see ). Your accountant can tell you which one applies to you. Note that by default, the prices you enter in your products are prices without tax, so the price with tax changes with the rate: a 19,35 € product shows 24,00 € with the Greek rate and another amount for a customer from a country with another rate. If you prefer every customer to see and pay the same price with tax, whatever their country, activate the "Floating tax prices" option on the same tab: the prices you enter are then considered as prices with tax, and HikaShop calculates the tax amount and the price without tax out of them with the rate of the customer's zone. When you switch that option, the prices of your products are not changed, so you would then need to enter them with tax (24 instead of 19,35484 in your example), which can be done for all products at once with a mass action as explained on the configuration documentation page above.") 2 weeks 2 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:2 Views:114 | [Last Post](/forum/40-taxes/100000052-both-prices-show-without-tax#100000294 "Hi, Yes. The "Main tax zone" is only used until HikaShop knows where the customer is: for guests on the product pages, and before an address is entered at checkout. As soon as the customer is logged in with an address, or enters / selects an address on the checkout, HikaShop recalculates the taxes with the zone of that address, so the cart and order totals use the tax rule of the customer's country. For this to work, you need one tax rule per rate under System > Taxes (Taxation rules listing: www.hikashop.com/support/documentation/3...axation-listing.html ), each one with the tax category of your products, the zone it applies to (for example Greece with 24%, another country or a zone grouping countries with its own rate) and published. A customer whose country has no rule will pay no tax. In Components > HikaShop > System > Configuration > Main tab, the option "Type of address used for tax" lets you choose whether it is the billing or the shipping address of the customer which decides the tax zone ( see ). Your accountant can tell you which one applies to you. Note that by default, the prices you enter in your products are prices without tax, so the price with tax changes with the rate: a 19,35 € product shows 24,00 € with the Greek rate and another amount for a customer from a country with another rate. If you prefer every customer to see and pay the same price with tax, whatever their country, activate the "Floating tax prices" option on the same tab: the prices you enter are then considered as prices with tax, and HikaShop calculates the tax amount and the price without tax out of them with the rate of the customer's zone. When you switch that option, the prices of your products are not changed, so you would then need to enter them with tax (24 instead of 19,35484 in your example), which can be done for all products at once with a mass action as explained on the configuration documentation page above.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 weeks 2 days ago | | [](/forum/40-taxes/910749-issue-vat-btw-when-using-coupons-higher-than-total-price) | [Issue VAT (BTW) when using Coupons higher than total price](/forum/40-taxes/910749-issue-vat-btw-when-using-coupons-higher-than-total-price "-- HikaShop version -- : 6.5.2 -- Joomla version -- : 5.4.7. -- Browser(s) name and version -- : Ecosia Hi all, I have discovered a VAT calculation issue in HikaShop that I can't seem to get fixed. I would appreciate it if you could check whether my analysis is correct and, if so, advise on the best solution or provide a fix. The Issue The issue occurs when using a coupon with a value higher than the remaining product subtotal or the exact same amount. If this happens, HikaShop stops showing the VAT (BTW) that is being calculated. The VAT is still calculated, but not shown anymore. In these examples, our webshop uses 9% reduced VAT for food products. Normally, the VAT calculation is correct. For example: Example 1 – correct behaviour - Screenshot 1 Products: €83.88 (so this amount is including 9% VAT) VAT: €6.93 Coupon: -€80.00 Final total: €3.88 Displayed VAT: €6.93 This is correct. The VAT is calculated as it should be: ((83,88 / 109) x 9) = 6,93. However, when the coupon value becomes higher or exactly the same as the product subtotal, the VAT calculation in the checkout changes unexpectedly. Example 2 – incorrect behaviour - Screenshot 2 Products: €76,89 (it still works with the price of the products including VAT here, so the VAT is still used in a correct way by the system) Coupon: -€80.00 Final total: €0.00 As you can see, it does not show VAT anymore. It seems not to calculate once the total amount is €0,-. When there are shipping costs, it only calculates VAT over the shipping: In the example below, we have shipping costs of €4.50 if someone buys for less than €75.00. Therefore I lowered the amount of groceries till below €75,00. Still only food products, so only 9% VAT. Example 3: Shipping Costs - Incorrect behaviour - Screenshot 3 Products: €69.90 Coupon: -€80.00 Shipping: €4.50 Final total: €4.50 Displayed VAT: €0.37 The VAT shown here is no VAT over the products. The VAT over the products AND shipping is supposed to be €6,14: Product VAT: (69,90 / 109) * 9 = 5,77  Shipping VAT: (4,50/109)* 9 = ,37 In total: 5,77 + 0,37 = €6,14. However, the VAT shown here is only ,37. So it only shows the VAT of shipping costs. But this is incorrect, because even though someone receives a discount via a coupon, he has still paid VAT over the products. So the correct VAT statement here should be €6,14. Example 4: Discount = exactly product costs - Incorrect behaviour - Screenshot 4 Also when the discount voucher is exactly the same as the amount of products, it does not show VAT. Products: 69,90 Discount: €69,90 Shipping: €4.50 Final total: €4.50 Displayed VAT: €0.37 Observation & analyses It appears that when the coupon reduces the taxable product amount below zero, HikaShop sets the product taxable amount to zero. This is not correct: even though somebody received a voucher with a certain value, VAT (or BTW) is still being paid. The system does perfectly understand this when there is still an amount to be paid, even if it is €0,01. The VAT remains correct. But when the amount goes to €0,-, it does not show the VAT anymore. This current situation means that the information shown to our customers is incorrect, but also that the VAT we have to pay to the government is not shown anymore in our report and therefore can not be calculated. This is a big issue for us. Possible Solutions Could you please look into this issue and let me know what the recommended solution would be? Since we can not use coupons right now, I would appreciate a fix or workaround as soon as possible. If you need any more information from us, please let me know. Regards, Sven") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 2 months 4 weeks ago, by [sven](/forum/user/83279-sven "View sven's Profile") [Last Post](/forum/40-taxes/910749-issue-vat-btw-when-using-coupons-higher-than-total-price#373022 "Hi, Thanks for the very detailed report, it let us reproduce the problem immediately on our side. Your analysis is correct and it is a bug in HikaShop. When a coupon brings the total of the products down to 0 or below, HikaShop clamps that total to 0 and, while doing so, it was also dropping the whole tax breakdown of the cart. That is why the VAT line disappears from the checkout, and why the order is then stored without any tax information, which is what empties your tax report. As soon as one cent is left to pay, the breakdown is kept, which is why your first example is correct. We fixed it so that the taxes still due on the products are kept when the coupon covers everything. On your examples, the VAT will be 6,35 for the second one and 6,14 for the third and fourth ones. The fix will be included in the next version of HikaShop. We've also hot fixed it on the current release. So you can download the install package of HikaShop on our website in the My account>My subscriptions menu and install it on your website in order to get the patch. One point to keep in mind: this concerns coupons which do not carry taxes themselves, which is the case when the "Apply coupons" setting of the Taxes area of your HikaShop configuration is on "After taxes". With "Before taxes", the coupon lowers the taxable amount of the products, so a coupon covering the whole order does bring the VAT down to 0, and that stays unchanged.") 2 months 4 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:341 | [Last Post](/forum/40-taxes/910749-issue-vat-btw-when-using-coupons-higher-than-total-price#373022 "Hi, Thanks for the very detailed report, it let us reproduce the problem immediately on our side. Your analysis is correct and it is a bug in HikaShop. When a coupon brings the total of the products down to 0 or below, HikaShop clamps that total to 0 and, while doing so, it was also dropping the whole tax breakdown of the cart. That is why the VAT line disappears from the checkout, and why the order is then stored without any tax information, which is what empties your tax report. As soon as one cent is left to pay, the breakdown is kept, which is why your first example is correct. We fixed it so that the taxes still due on the products are kept when the coupon covers everything. On your examples, the VAT will be 6,35 for the second one and 6,14 for the third and fourth ones. The fix will be included in the next version of HikaShop. We've also hot fixed it on the current release. So you can download the install package of HikaShop on our website in the My account>My subscriptions menu and install it on your website in order to get the patch. One point to keep in mind: this concerns coupons which do not carry taxes themselves, which is the case when the "Apply coupons" setting of the Taxes area of your HikaShop configuration is on "After taxes". With "Before taxes", the coupon lowers the taxable amount of the products, so a coupon covering the whole order does bring the VAT down to 0, and that stays unchanged.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 months 4 weeks ago | | [](/forum/40-taxes/910626-adding-extra-tax-to-a-product-in-the-backend-on-a-recently-created-order) | [Adding extra tax to a product in the backend on a recently created order.](/forum/40-taxes/910626-adding-extra-tax-to-a-product-in-the-backend-on-a-recently-created-order "-- HikaShop version -- : 6.5.0 -- Joomla version -- : 4.4.14 -- PHP version -- : 8.3.30 Hello, After adding an extra tax to a product (Image Cap 1), the tax is not added to the total or the product line in the order. (Image Cap 2) Is this suposed to work like this or am i doing something wrong? Best regards") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 4 months 1 week ago, by [nicobraam](/forum/user/50754-nicobraam "View nicobraam's Profile") [Last Post](/forum/40-taxes/910626-adding-extra-tax-to-a-product-in-the-backend-on-a-recently-created-order#372380 "Thanks, it works fine now") 4 months 1 week ago by [nicobraam](/forum/user/50754-nicobraam "View nicobraam's Profile") | Replies:2 Views:313 | [Last Post](/forum/40-taxes/910626-adding-extra-tax-to-a-product-in-the-backend-on-a-recently-created-order#372380 "Thanks, it works fine now") by [nicobraam](/forum/user/50754-nicobraam "View nicobraam's Profile") 4 months 1 week ago | | [](/forum/40-taxes/909946-excl-vat) | [excl. VAT](/forum/40-taxes/909946-excl-vat "Hi, I have a question about the product page display in HikaShop. I know it's possible to show the product price without VAT, but we like to have a small text right after the price that says “excl. VAT” Is that possible? Kind regads, Lumiga") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 11 months 1 day ago, by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") [Last Post](/forum/40-taxes/909946-excl-vat#369678 "Hi, That's my bad. The PRICE_AFTER_TAX translation is only added after the price without taxes if both the price with taxes and the price without taxes are displayed. So, in your case, it's normal it doesn't display. I see several other ways to go about it. You could try to add a translation override for the key PER_UNIT In fact, you already have one with an empty value in order to not display the "each" word after the price. So you could add the excl. BTW in it. Another way would be to use CSS like so: The advantage is that you can target only the price on the product page with this CSS and you're sure no other price elsewhere will be impacted. The drawbacks is that it will add the text regardless of what type of price is displayed on the product page (which doesn't impact you at the moment), and cannot be translated (if your website is in multiple languages, that would be a problem, but that doesn't seem to be the case).") 10 months 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:691 | [Last Post](/forum/40-taxes/909946-excl-vat#369678 "Hi, That's my bad. The PRICE_AFTER_TAX translation is only added after the price without taxes if both the price with taxes and the price without taxes are displayed. So, in your case, it's normal it doesn't display. I see several other ways to go about it. You could try to add a translation override for the key PER_UNIT In fact, you already have one with an empty value in order to not display the "each" word after the price. So you could add the excl. BTW in it. Another way would be to use CSS like so: The advantage is that you can target only the price on the product page with this CSS and you're sure no other price elsewhere will be impacted. The drawbacks is that it will add the text regardless of what type of price is displayed on the product page (which doesn't impact you at the moment), and cannot be translated (if your website is in multiple languages, that would be a problem, but that doesn't seem to be the case).") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 months 3 weeks ago | | [](/forum/40-taxes/909855-plugin-donation-calcul-tva) | [Plugin Donation - Calcul TVA](/forum/40-taxes/909855-plugin-donation-calcul-tva "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.0 Bonjour, Nous avons mis en place le plugin Donation avec le réglage "Gestion des taxes: déjà inclu dans le montant" pour des chèques-cadeaux. Nous sommes en Belgique, la TVA est de 21%, cela fonctionne. Par contre, si je change d'adresse de facturation pour en choisir une en France (j'ai beaucoup de clientèle française), le taux de TVA ne passe pas à 20%, il reste à 21% pour le chèque-cadeau. J'ai ajouté des articles du site dans le panier, eux passent bien à 20%. Résultat, on se retrouve avec une commande pour la France ayant des produits avec un taux TVA de 20% et un taux de 21% pour le chèque-cadeau. Pourriez-vous me dépanner sur ce sujet ? Merci d'avance!") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 1 year 3 days ago, by [info@lerenardquitrace.be](/forum/user/59029-info-lerenardquitrace-be "View info@lerenardquitrace.be's Profile") [Last Post](/forum/40-taxes/909855-plugin-donation-calcul-tva#369217 "C'est parfait, merci beaucoup pour la réponse rapide ;)") 1 year 1 day ago by [info@lerenardquitrace.be](/forum/user/59029-info-lerenardquitrace-be "View info@lerenardquitrace.be's Profile") | Replies:2 Views:545 | [Last Post](/forum/40-taxes/909855-plugin-donation-calcul-tva#369217 "C'est parfait, merci beaucoup pour la réponse rapide ;)") by [info@lerenardquitrace.be](/forum/user/59029-info-lerenardquitrace-be "View info@lerenardquitrace.be's Profile") 1 year 1 day ago | | [](/forum/40-taxes/909708-the-order-xyz-has-a-tax-rate-mwst-schweiz-8-1-which-could-not-be-found) | [The order xyz has a tax rate MwSt Schweiz 8.1% which could not be found](/forum/40-taxes/909708-the-order-xyz-has-a-tax-rate-mwst-schweiz-8-1-which-could-not-be-found "Hi, I have a weird problem I dont understand. In the taxes in Hikashop, I get many messages like: The order xyz has a tax rate MwSt Schweiz 8.1% which could not be found. When I check, this tax rate is defined and listed (see attachement). How can I further investigate and fix this problem ?") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 1 year 1 month ago, by [tgdkere2](/forum/user/8136-tgdkere2 "View tgdkere2's Profile") [Last Post](/forum/40-taxes/909708-the-order-xyz-has-a-tax-rate-mwst-schweiz-8-1-which-could-not-be-found#368543 "Found the "error". This message is displayed, because not all tax rates were displayed because of the default "30" display limits filter. You can ignore my post. .") 1 year 1 month ago by [tgdkere2](/forum/user/8136-tgdkere2 "View tgdkere2's Profile") | Replies:1 Views:628 | [Last Post](/forum/40-taxes/909708-the-order-xyz-has-a-tax-rate-mwst-schweiz-8-1-which-could-not-be-found#368543 "Found the "error". This message is displayed, because not all tax rates were displayed because of the default "30" display limits filter. You can ignore my post. .") by [tgdkere2](/forum/user/8136-tgdkere2 "View tgdkere2's Profile") 1 year 1 month ago | | [](/forum/40-taxes/909615-rca-deals-and-rca-product-carousel-prices-need-to-include-tax) | [RCA Deals and RCA Product Carousel prices need to include tax](/forum/40-taxes/909615-rca-deals-and-rca-product-carousel-prices-need-to-include-tax "-- HikaShop version -- : 6.0.0 -- Joomla version -- : 5.3.2 -- PHP version -- : 8.3 -- Browser(s) name and version -- : All I have an australian based site. For the RCA Deals for HikaShop add RCA Product Carousel for Hikashop (I call this Current Specials). I want the prices displayed to include tax. At the moment the prices displayed for these modules will only show the excluding tax price. Can you tell me how I can get these to display the price including tax? Taxes, countries, and default tax are setup. PRoces in the Shop (Store) show tax inclusive pricing.") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 1 year 3 months ago, by [f+7Ywxg+Boj3](/forum/user/44535-f-7ywxg-boj3 "View f+7Ywxg+Boj3's Profile") [Last Post](/forum/40-taxes/909615-rca-deals-and-rca-product-carousel-prices-need-to-include-tax#368062 "Hi, I don't know how the RCA Deals an RCA Product Carousel modules work. Since you get the prices with taxes on HikaShop pages, the problem must be with the modules themselves, not HikaShop. Check if they have options to display the prices with taxes when you edit them via the Joomla modules manager. If not, I would recommend contacting the RCA support to ask them about it: www.rcatheme.com/contact-support") 1 year 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1155 | [Last Post](/forum/40-taxes/909615-rca-deals-and-rca-product-carousel-prices-need-to-include-tax#368062 "Hi, I don't know how the RCA Deals an RCA Product Carousel modules work. Since you get the prices with taxes on HikaShop pages, the problem must be with the modules themselves, not HikaShop. Check if they have options to display the prices with taxes when you edit them via the Joomla modules manager. If not, I would recommend contacting the RCA support to ask them about it: www.rcatheme.com/contact-support") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 3 months ago | | [](/forum/40-taxes/909596-not-able-to-show-detailed-tax-display-inkl-19-mwst) | [Not able to show "Detailed tax display" (inkl. 19% MWSt.)](/forum/40-taxes/909596-not-able-to-show-detailed-tax-display-inkl-19-mwst "-- HikaShop version -- : 6.0.0 -- Joomla version -- : 5.3.2 -- PHP version -- : 8.3.19 -- Browser(s) name and version -- : Firefox 139.0.4 Obviously I'm unable to show the "Detailed tax display" (inkl. 19% MWSt.). I downloaded the hika shop starter and now I'm trying to configure it to show the "Detailed tax display". I've already read serveral FAQs and articles about it but nothing helped until now. Is there something I am missing or is it not included in the starter package? :-(") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 1 year 3 months ago, by [Mücke](/forum/user/83477-muecke "View Mücke's Profile") [Last Post](/forum/40-taxes/909596-not-able-to-show-detailed-tax-display-inkl-19-mwst#367977 "Hi Nicolas, thanks a lot for your quick reply! :-) I made a translation override - as you recommended - and it works. See") 1 year 3 months ago by [Mücke](/forum/user/83477-muecke "View Mücke's Profile") | Replies:2 Views:1260 | [Last Post](/forum/40-taxes/909596-not-able-to-show-detailed-tax-display-inkl-19-mwst#367977 "Hi Nicolas, thanks a lot for your quick reply! :-) I made a translation override - as you recommended - and it works. See") by [Mücke](/forum/user/83477-muecke "View Mücke's Profile") 1 year 3 months ago | | [](/forum/40-taxes/908655-tax-not-applying) | [Tax not applying](/forum/40-taxes/908655-tax-not-applying "-- url of the page with the problem -- : interactive-adventures.com/index.php/act...ns/bucket-list-trips -- HikaShop version -- : 5.0.4 -- Joomla version -- : 5.1.0 -- Browser(s) name and version -- : Chrome I have tried following all the instructions, but products are not adding tax to the price. Can you give simple instructions for applying tax to a product? It keeps showing the same amount for price AND price with tax.") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 2 years 1 month ago, by [Interactive-Adventures](/forum/user/81959-interactive-adventures "View Interactive-Adventures's Profile") [Last Post](/forum/40-taxes/908655-tax-not-applying#367872 "Hi, If you check the different points of our FAQ and you still didn't find the problem, then please go through our contact form and provide a backend access (super admin) so that we can check your settings. We'll be able to tell you what you're missing.") 1 year 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:1512 | [Last Post](/forum/40-taxes/908655-tax-not-applying#367872 "Hi, If you check the different points of our FAQ and you still didn't find the problem, then please go through our contact form and provide a backend access (super admin) so that we can check your settings. We'll be able to tell you what you're missing.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 3 months ago | | [](/forum/40-taxes/909359-taxes-for-articles-with-discount-wrong-added-in-database) | [Taxes for articles with discount wrong added in database.](/forum/40-taxes/909359-taxes-for-articles-with-discount-wrong-added-in-database "-- HikaShop version -- : 5.1.1 -- Joomla version -- : 5.2.x -- PHP version -- : 8.2 Hi, I almost competed a mollie plugin which also can handle recurring payements regarding the hikasubscription. But while testing i discovered a bug i think. Because a product which has a one time discount, fetches now a wrong price for recurring without discount. With some investigation i saw something in the administrator/components/com_hikashop/classes/order.php on line 695 that the tax is going to price_value i think there is something wrong. When i look into my database i made to products, both 1 euro with tax. as you can see in the table the column order_product_price_before_discount and order_product_tax_before_discount that the product without discount is calculated correctly and the order with discount is wrong calculated because the order_product_tax_before discount now gives 1.00 and should be 0.17355 Please help Attached some screenshots so you see what i mean.") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 1 year 6 months ago, by [BluepointWebdesign](/forum/user/34929-bluepointwebdesign "View BluepointWebdesign's Profile") [Last Post](/forum/40-taxes/909359-taxes-for-articles-with-discount-wrong-added-in-database#366864 "Hi, Great! We'll be adding the change for the next version of HikaShop. Let us know when you want us to add it to the marketplace. We'll be happy to do so!") 1 year 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1404 | [Last Post](/forum/40-taxes/909359-taxes-for-articles-with-discount-wrong-added-in-database#366864 "Hi, Great! We'll be adding the change for the next version of HikaShop. Let us know when you want us to add it to the marketplace. We'll be happy to do so!") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 6 months ago | | [](/forum/40-taxes/909206-taxes-for-companies-and-individuals) | [Taxes for companies and individuals](/forum/40-taxes/909206-taxes-for-companies-and-individuals "-- HikaShop version -- : 5.1.2 -- Joomla version -- : 5.2.2 -- PHP version -- : 8.2.27 Hi, I have a problem with setting taxes. Shop from Poland. Sells to foreign markets, e.g. Germany. - A company from Germany buys on a VAT invoice - here VAT should be 0% - A person from Germany buys without an invoice for a company - VAT should be 23% - A Polish company buys on a VAT invoice - here VAT should be 23% - A person from Poland buys without an invoice - here VAT should also be 23% It looks like it's set up correctly, but it doesn't work. It doesn't charge individuals VAT when they are outside of Poland.") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 1 year 8 months ago, by [foreight](/forum/user/82931-foreight "View foreight's Profile") [Last Post](/forum/40-taxes/909206-taxes-for-companies-and-individuals#365939 "Ok, I changed the category in another place :) Thanks") 1 year 8 months ago by [foreight](/forum/user/82931-foreight "View foreight's Profile") | Replies:6 Views:1292 | [Last Post](/forum/40-taxes/909206-taxes-for-companies-and-individuals#365939 "Ok, I changed the category in another place :) Thanks") by [foreight](/forum/user/82931-foreight "View foreight's Profile") 1 year 8 months ago | | [](/forum/40-taxes/908991-how-to-get-rid-of-vat) | [How to get rid of VAT](/forum/40-taxes/908991-how-to-get-rid-of-vat "How do I get rid of VAT everywhere. I have the language set to Australia and it still is showing. Is there a simple way to get rid of it. IThe language for GB was default language. Can I get rid of...") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 1 year 10 months ago, by [mieprint](/forum/user/40180-mieprint "View mieprint's Profile") [Last Post](/forum/40-taxes/908991-how-to-get-rid-of-vat#365059 "Hi, It's not a stupid idea. It's just that no one from Australia gave us such feedback yet. And we're not familiar with the naming of tax rates in each country of the world. I've adapted the en-AU language file to make sure it uses GST instead of VAT. Thanks for your feedback.") 1 year 10 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1525 | [Last Post](/forum/40-taxes/908991-how-to-get-rid-of-vat#365059 "Hi, It's not a stupid idea. It's just that no one from Australia gave us such feedback yet. And we're not familiar with the naming of tax rates in each country of the world. I've adapted the en-AU language file to make sure it uses GST instead of VAT. Thanks for your feedback.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 10 months ago | | [](/forum/40-taxes/908973-round-taxes-on-total-products-and-not-on-each-product) | [Round TAXES on total products and not on each product](/forum/40-taxes/908973-round-taxes-on-total-products-and-not-on-each-product "-- url of the page with the problem -- : stag.shangshungpublications.com/ -- HikaShop version -- : 5.1.2 -- Joomla version -- : 5.2.2 -- PHP version -- : 8.2 -- Browser(s) name and version -- : All Hi, in the checkout, the TAX is applied on each product, instead I need to make the TAX applied after the total amount of the products in the cart with the same TAX. Is it possible? Thank you") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 1 year 10 months ago, by [nico1979](/forum/user/31330-nico1979 "View nico1979's Profile") [Last Post](/forum/40-taxes/908973-round-taxes-on-total-products-and-not-on-each-product#364967 "Hi, You can do that by turning off the "Round prices during calculations" setting of the HikaShop configuration page. I can see that you're using PayPal Checkout on your website. In that case, you need to make sure you turn off the "send order details" setting of your payment method. Otherwise, when PayPal calculates the total, it won't match with the total calculated by HikaShop as PayPal always calculates the total the same way as when the "Round prices during calculations" setting is turned on. And if the totals don't match, the payment won't work and the customer will get an error at the end of the checkout. Turning off the "send order details" setting will mean that the plugin will only send to PayPal the calculated total, and not the information of each product in the order. This way, PayPal won't have to calculate anything, and no error will happen due to a total mismatch.") 1 year 10 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1346 | [Last Post](/forum/40-taxes/908973-round-taxes-on-total-products-and-not-on-each-product#364967 "Hi, You can do that by turning off the "Round prices during calculations" setting of the HikaShop configuration page. I can see that you're using PayPal Checkout on your website. In that case, you need to make sure you turn off the "send order details" setting of your payment method. Otherwise, when PayPal calculates the total, it won't match with the total calculated by HikaShop as PayPal always calculates the total the same way as when the "Round prices during calculations" setting is turned on. And if the totals don't match, the payment won't work and the customer will get an error at the end of the checkout. Turning off the "send order details" setting will mean that the plugin will only send to PayPal the calculated total, and not the information of each product in the order. This way, PayPal won't have to calculate anything, and no error will happen due to a total mismatch.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 10 months ago | | [](/forum/40-taxes/908438-bundling-products-with-and-without-tax) | [Bundling Products with and without Tax](/forum/40-taxes/908438-bundling-products-with-and-without-tax "-- HikaShop version -- : 5.1.0 [2406261918] -- Joomla version -- : 4.4.6 -- PHP version -- : 8.1.29 Have a bundled product that consists of products with and without tax. Have calculated the tax free and tax included value. So the Price and the Price with tax are different If I choose Tax category as Default or None it matters not as the number entered in either price box gets put into the other box.") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 2 years 3 months ago, by [yerg55](/forum/user/60833-yerg55 "View yerg55's Profile") [Last Post](/forum/40-taxes/908438-bundling-products-with-and-without-tax#362486 "Hi, There are two ways to go about it: 1. If you add these products as "bundled products" in another product, then you need to provide a price in that other product. And the tax will be calculated based on the tax category of this product and its price. So, you could create a special tax rate with a special tax category and a special tax rule to link them together so that the tax amount would be 87.35 - 84.95. 2. Another option would be to add these products as "options" of another product. Then, you could do a view override of product / option in the menu Display>Views and change the line: if($selectionMethod != 'check') to: if(false) This way, on the product page, you would have 5 options, one per option product, with only one preselected choice for each option. The total price would be calculated automatically from the price of each option product, and same for the taxes. So that seems ideal for what you want to do.") 2 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:1639 | [Last Post](/forum/40-taxes/908438-bundling-products-with-and-without-tax#362486 "Hi, There are two ways to go about it: 1. If you add these products as "bundled products" in another product, then you need to provide a price in that other product. And the tax will be calculated based on the tax category of this product and its price. So, you could create a special tax rate with a special tax category and a special tax rule to link them together so that the tax amount would be 87.35 - 84.95. 2. Another option would be to add these products as "options" of another product. Then, you could do a view override of product / option in the menu Display>Views and change the line: if($selectionMethod != 'check') to: if(false) This way, on the product page, you would have 5 options, one per option product, with only one preselected choice for each option. The total price would be calculated automatically from the price of each option product, and same for the taxes. So that seems ideal for what you want to do.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 3 months ago | | [](/forum/40-taxes/908428-i-cannot-set-the-price-with-and-without-tax-on-the-product-page) | [I cannot set the price with and without tax on the product page](/forum/40-taxes/908428-i-cannot-set-the-price-with-and-without-tax-on-the-product-page "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 4 -- PHP version -- : 8.2 I want to solve a very simple, basic problem. Unfortunately, I cannot set the prices with and without tax on the product page. On the product page, in the "New price" option, I would like to enter the price with and without tax. The default tax rate is 27%. But even though I enter the tax-free price in the Price field (e.g. 1000 HUF), the price also appears tax-free in the Price with tax field (1000 HUF). How can I set the price to appear tax-free in the price field and with tax in the Price with tax field? (1000/1270 HUF)") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 2 years 3 months ago, by [totama](/forum/user/70635-totama "View totama's Profile") [Last Post](/forum/40-taxes/908428-i-cannot-set-the-price-with-and-without-tax-on-the-product-page#362285 "Thank you for your help. In the meantime, I managed to solve the problem. I deleted all taxes and rates, then created new ones and applied them. I could have overlooked something, but everything is fine now. Thank you Thomas") 2 years 3 months ago by [totama](/forum/user/70635-totama "View totama's Profile") | Replies:2 Views:1387 | [Last Post](/forum/40-taxes/908428-i-cannot-set-the-price-with-and-without-tax-on-the-product-page#362285 "Thank you for your help. In the meantime, I managed to solve the problem. I deleted all taxes and rates, then created new ones and applied them. I could have overlooked something, but everything is fine now. Thank you Thomas") by [totama](/forum/user/70635-totama "View totama's Profile") 2 years 3 months ago | | [](/forum/40-taxes/908366-10-tax-on-some-product-not-others) | [10% tax on Some Product NOT others](/forum/40-taxes/908366-10-tax-on-some-product-not-others "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 4.4.5 -- PHP version -- : 8.1.29 Australian Tax requirements are to show GST (a 10% tax) inclusive where applicable and GST excluded prices, on checkout. We have some items which are inclusive of GST and others which are excluded. Nothing is simple ;) Looking to discover if there is anyone who has been in this situation setting things up. Thanks") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 2 years 3 months ago, by [yerg55](/forum/user/60833-yerg55 "View yerg55's Profile") [Last Post](/forum/40-taxes/908366-10-tax-on-some-product-not-others#362257 "Hi, In your product edit form, you have a prices section. In there, you have a listing of prices as well as the "retail price", or MSRP. You want to empty that "retail price" field.") 2 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:6 Views:1424 | [Last Post](/forum/40-taxes/908366-10-tax-on-some-product-not-others#362257 "Hi, In your product edit form, you have a prices section. In there, you have a listing of prices as well as the "retail price", or MSRP. You want to empty that "retail price" field.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 3 months ago | | [](/forum/40-taxes/908282-import-tax-rates-and-rules) | [Import tax rates and rules](/forum/40-taxes/908282-import-tax-rates-and-rules "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 4.4.5 -- PHP version -- : 8.1 -- Browser(s) name and version -- : Microsoft Edge Version 126.0.2592.56 (Official build) (64-bit) -- Error-message(debug-mod must be tuned on) -- : no error message Greetings, I am wanting to import my tax rates and rules. I don't want to pay Tax cloud monthly for something I can create or have created for me. I didn't see anything in the forum about importing tax rates or rules. However, there obviously are tables with the data. I was going to have my dev look at this when he comes online next week. Any thoughts or ideas or if you could point me in the right direction that would be very cool. I also use Hikamarket...thanks") Category: [Taxes](/forum/40-taxes "Living in Canada and having troubles configuring your taxes? Come and get some help over there") Topic started 2 years 4 months ago, by [ShepherdsStream](/forum/user/82405-shepherdsstream "View ShepherdsStream's Profile") [Last Post](/forum/40-taxes/908282-import-tax-rates-and-rules#361558 "Hi, I understand you're from the USA and that your business is located in the state of Washington. From what I can read here ( www.avalara.com/taxrates/en/state-rates/...sales-tax-guide.html ), you apparently have to charge the sales tax based on the location of the customer ( note that I'm not from the USA, and I'm not a specialist of the USA tax system. I would recommend you check what are your obligations in that respect with a professional in that field if that's not already done ). Also, the sales tax can change based on the county, state, etc. This will be difficult to achieve without TaxCloud. Counties don't necessarily match with the post code scheme and you can only restrict sales tax based on the state, coutry and post code in HikaShop. The county is not asked and there is not mechanism to automatically deduce the county from the full address. If you don't want to use TaxCloud and need to support sales tax dynamically calculated by county / state, that would require having a table in the database to store all the sales tax rules, and then the development of a plugin to calculate the county based on the full address by using for example Google Maps' address API, like we do with the geocoding plugin www.hikashop.com/marketplace/product/250...shipping-plugin.html ), and based on the information you can get from the address, you can then apply the correct sales tax via an additional fee added to the cart (plugins can add extra fees to the cart, like the cart fees plugin does: www.hikashop.com/marketplace/product/279-cart-fee.html ). Doing this is a big endeavor. And even if you do, you then have to maintain the tax rules table when things change. Also, Google Maps' API, while cheap, isn't free. But maybe your developer has a better idea than me ?") 2 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1575 | [Last Post](/forum/40-taxes/908282-import-tax-rates-and-rules#361558 "Hi, I understand you're from the USA and that your business is located in the state of Washington. From what I can read here ( www.avalara.com/taxrates/en/state-rates/...sales-tax-guide.html ), you apparently have to charge the sales tax based on the location of the customer ( note that I'm not from the USA, and I'm not a specialist of the USA tax system. I would recommend you check what are your obligations in that respect with a professional in that field if that's not already done ). Also, the sales tax can change based on the county, state, etc. This will be difficult to achieve without TaxCloud. Counties don't necessarily match with the post code scheme and you can only restrict sales tax based on the state, coutry and post code in HikaShop. The county is not asked and there is not mechanism to automatically deduce the county from the full address. If you don't want to use TaxCloud and need to support sales tax dynamically calculated by county / state, that would require having a table in the database to store all the sales tax rules, and then the development of a plugin to calculate the county based on the full address by using for example Google Maps' address API, like we do with the geocoding plugin www.hikashop.com/marketplace/product/250...shipping-plugin.html ), and based on the information you can get from the address, you can then apply the correct sales tax via an additional fee added to the cart (plugins can add extra fees to the cart, like the cart fees plugin does: www.hikashop.com/marketplace/product/279-cart-fee.html ). Doing this is a big endeavor. And even if you do, you then have to maintain the tax rules table when things change. Also, Google Maps' API, while cheap, isn't free. But maybe your developer has a better idea than me ?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 4 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.062 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)