[Skip to main content](#vessel-content) # no more VOTE STARS - no COMMENTS possible ## - **[myticketcode](/forum/user/30475-myticketcode "View myticketcode's Profile")** - [![myticketcode's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30475-myticketcode "View myticketcode's Profile") Topic Author - [ Offline](/forum/user/30475-myticketcode) Less More - Posts: 2 - Thank you received: 0 - - 12 years 9 months ago [\#138402](#138402) by [myticketcode](/forum/user/30475-myticketcode "View myticketcode's Profile") *[no more VOTE STARS - no COMMENTS possible](/forum/42-vote/864678-no-more-vote-stars-no-comments-possible#138402 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message -- url of the page with the problem -- : myticketco.de/ticketshop.html -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.1 Template: Joomlashine: JSN Venture 1.0.2 -- PHP version -- : x.x.x -- Browser(s) name and version -- : Google Chrome 31.0.1650.63 m -- Error-message(debug-mod must be tuned on) -- : no stars for voting / no comments possible -i can't more see the STARS for VOTINGS and can no make COMMENTS. :( :( :( -when i try in backend under: hikashop -configuration- clients-cotings make a new manuel voting with a product number, doesn't works. - when i take other words in space: articel i have an error ( there are always the word: koowa ????) look picture What is/are the reasons ? also i have the error: installer error : xml file no found after update the template thanks for support O B")* was created by *[myticketcode](/forum/user/30475-myticketcode "View myticketcode's Profile")* -- url of the page with the problem -- : [ mywebsite.com/mypage](http://mywebsite.com/mypage) -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message -- url of the page with the problem -- : [ myticketco.de/ticketshop.html](http://myticketco.de/ticketshop.html) -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.1 Template: Joomlashine: JSN Venture 1.0.2 -- PHP version -- : x.x.x -- Browser(s) name and version -- : Google Chrome 31.0.1650.63 m -- Error-message(debug-mod must be tuned on) -- : no stars for voting / no comments possible -i can't more see the STARS for VOTINGS and can no make COMMENTS. ![:(](/media/kunena/emoticons/5.png ":(") ![:(](/media/kunena/emoticons/5.png ":(") ![:(](/media/kunena/emoticons/5.png ":(") -when i try in backend under: hikashop -configuration- clients-cotings make a new manuel voting with a product number, doesn't works. [ ![h7f32f71.JPG](/forum/attachment/14517) ](/forum/attachment/14517 "h7f32f71.JPG") - when i take other words in space: articel i have an error ( there are always the word: koowa ????) look picture [ ![h950ca1b.JPG](/forum/attachment/14518) ](/forum/attachment/14518 "h950ca1b.JPG") What is/are the reasons ? also i have the error: installer error : xml file no found after update the template [ ![h9b5c328.JPG](/forum/attachment/14516) ](/forum/attachment/14516 "h9b5c328.JPG") [ ![h4ea6bc8.JPG](/forum/attachment/14515) ](/forum/attachment/14515 "h4ea6bc8.JPG") thanks for support O B - [ ![h4ea6bc8.JPG](/forum/attachment/14515) ](/forum/attachment/14515 "h4ea6bc8.JPG") [ ](/forum/attachment/14515?download=1 "h4ea6bc8.JPG") - [ ![h9b5c328.JPG](/forum/attachment/14516) ](/forum/attachment/14516 "h9b5c328.JPG") [ ](/forum/attachment/14516?download=1 "h9b5c328.JPG") - [ ![h7f32f71.JPG](/forum/attachment/14517) ](/forum/attachment/14517 "h7f32f71.JPG") [ ](/forum/attachment/14517?download=1 "h7f32f71.JPG") - [ ![h950ca1b.JPG](/forum/attachment/14518) ](/forum/attachment/14518 "h950ca1b.JPG") [ ](/forum/attachment/14518?download=1 "h950ca1b.JPG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODY0Njc4LW5vLW1vcmUtdm90ZS1zdGFycy1uby1jb21tZW50cy1wb3NzaWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 9 months ago [\#138417](#138417) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[no more VOTE STARS - no COMMENTS possible](/forum/42-vote/864678-no-more-vote-stars-no-comments-possible#138417 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message -- url of the page with the problem -- : myticketco.de/ticketshop.html -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.1 Template: Joomlashine: JSN Venture 1.0.2 -- PHP version -- : x.x.x -- Browser(s) name and version -- : Google Chrome 31.0.1650.63 m -- Error-message(debug-mod must be tuned on) -- : no stars for voting / no comments possible -i can't more see the STARS for VOTINGS and can no make COMMENTS. :( :( :( -when i try in backend under: hikashop -configuration- clients-cotings make a new manuel voting with a product number, doesn't works. - when i take other words in space: articel i have an error ( there are always the word: koowa ????) look picture What is/are the reasons ? also i have the error: installer error : xml file no found after update the template thanks for support O B")* Hi, What have been changed between when it was working fine and now ? Something updated ? If it is, thanks to try to disable the concerned component, template. If it's HikaShop thanks to try to install the latest version from our website over your current installation. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODY0Njc4LW5vLW1vcmUtdm90ZS1zdGFycy1uby1jb21tZW50cy1wb3NzaWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[myticketcode](/forum/user/30475-myticketcode "View myticketcode's Profile")** - [![myticketcode's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30475-myticketcode "View myticketcode's Profile") Topic Author - [ Offline](/forum/user/30475-myticketcode) Less More - Posts: 2 - Thank you received: 0 - - 12 years 9 months ago [\#138431](#138431) by [myticketcode](/forum/user/30475-myticketcode "View myticketcode's Profile") Replied by *[myticketcode](/forum/user/30475-myticketcode "View myticketcode's Profile")* on topic *[no more VOTE STARS - no COMMENTS possible](/forum/42-vote/864678-no-more-vote-stars-no-comments-possible#138431 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message -- url of the page with the problem -- : myticketco.de/ticketshop.html -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.1 Template: Joomlashine: JSN Venture 1.0.2 -- PHP version -- : x.x.x -- Browser(s) name and version -- : Google Chrome 31.0.1650.63 m -- Error-message(debug-mod must be tuned on) -- : no stars for voting / no comments possible -i can't more see the STARS for VOTINGS and can no make COMMENTS. :( :( :( -when i try in backend under: hikashop -configuration- clients-cotings make a new manuel voting with a product number, doesn't works. - when i take other words in space: articel i have an error ( there are always the word: koowa ????) look picture What is/are the reasons ? also i have the error: installer error : xml file no found after update the template thanks for support O B")* hello, i believe it was an update from my joomlashine template JSN Venture und the Framework together. - [ ![h7f32f71_2014-01-03.JPG](/forum/attachment/14519) ](/forum/attachment/14519 "...2014-01-03.JPG") [ ](/forum/attachment/14519?download=1 "...2014-01-03.JPG") - [ ![h950ca1b_2014-01-03.JPG](/forum/attachment/14520) ](/forum/attachment/14520 "...2014-01-03.JPG") [ ](/forum/attachment/14520?download=1 "...2014-01-03.JPG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODY0Njc4LW5vLW1vcmUtdm90ZS1zdGFycy1uby1jb21tZW50cy1wb3NzaWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 9 months ago - 12 years 9 months ago [\#138434](#138434) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[no more VOTE STARS - no COMMENTS possible](/forum/42-vote/864678-no-more-vote-stars-no-comments-possible#138434 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message -- url of the page with the problem -- : myticketco.de/ticketshop.html -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.1 Template: Joomlashine: JSN Venture 1.0.2 -- PHP version -- : x.x.x -- Browser(s) name and version -- : Google Chrome 31.0.1650.63 m -- Error-message(debug-mod must be tuned on) -- : no stars for voting / no comments possible -i can't more see the STARS for VOTINGS and can no make COMMENTS. :( :( :( -when i try in backend under: hikashop -configuration- clients-cotings make a new manuel voting with a product number, doesn't works. - when i take other words in space: articel i have an error ( there are always the word: koowa ????) look picture What is/are the reasons ? also i have the error: installer error : xml file no found after update the template thanks for support O B")* Thanks to use your browser console to see if there is any Javascript errors. These errors can cause a problem when loading the stars, usw. If there is errors thanks to see from where they come, if it's a plugin or something like that, you can try to disable it. Last edit: 12 years 9 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODY0Njc4LW5vLW1vcmUtdm90ZS1zdGFycy1uby1jb21tZW50cy1wb3NzaWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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