[Skip to main content](#vessel-content) # Delivered status after automatic email ## - **[b\_sz](/forum/user/12026-b-sz "View b_sz's Profile")** - [![b_sz's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12026-b-sz "View b_sz's Profile") Topic Author - [ Offline](/forum/user/12026-b-sz) Less More - Posts: 30 - Thank you received: 0 - - 12 years 3 weeks ago [\#175771](#175771) by [b\_sz](/forum/user/12026-b-sz "View b_sz's Profile") *[Delivered status after automatic email](/forum/42-vote/872355-delivered-status-after-automatic-email#175771 "-- HikaShop version -- : 1407241754 -- Joomla version -- : 2.5.24 Stable -- PHP version -- : 5.3.3-7+squeeze17 Dear All, I would like to solve: Customer buys the product, delivered after state (setting) X days to get automatic e-mail: "Write a Review" "Rate this product" With friends? In HikaShop or in AcyMailing? Thx, Kind regards,")* was created by *[b\_sz](/forum/user/12026-b-sz "View b_sz's Profile")* -- HikaShop version -- : 1407241754 -- Joomla version -- : 2.5.24 Stable -- PHP version -- : 5.3.3-7+squeeze17 Dear All, I would like to solve: Customer buys the product, delivered after state (setting) X days to get automatic e-mail: "Write a Review" "Rate this product" With friends? In HikaShop or in AcyMailing? Thx, Kind regards, Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODcyMzU1LWRlbGl2ZXJlZC1zdGF0dXMtYWZ0ZXItYXV0b21hdGljLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 3 weeks ago [\#175794](#175794) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Delivered status after automatic email](/forum/42-vote/872355-delivered-status-after-automatic-email#175794 "-- HikaShop version -- : 1407241754 -- Joomla version -- : 2.5.24 Stable -- PHP version -- : 5.3.3-7+squeeze17 Dear All, I would like to solve: Customer buys the product, delivered after state (setting) X days to get automatic e-mail: "Write a Review" "Rate this product" With friends? In HikaShop or in AcyMailing? Thx, Kind regards,")* Hi, Can you give us more information about what you want to do ? Also, note that you can use the "Choose the access level for votes or comments" option via "Hikashop->System->Configuration->'Features'". Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODcyMzU1LWRlbGl2ZXJlZC1zdGF0dXMtYWZ0ZXItYXV0b21hdGljLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[b\_sz](/forum/user/12026-b-sz "View b_sz's Profile")** - [![b_sz's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12026-b-sz "View b_sz's Profile") Topic Author - [ Offline](/forum/user/12026-b-sz) Less More - Posts: 30 - Thank you received: 0 - - 12 years 3 weeks ago [\#175865](#175865) by [b\_sz](/forum/user/12026-b-sz "View b_sz's Profile") Replied by *[b\_sz](/forum/user/12026-b-sz "View b_sz's Profile")* on topic *[Delivered status after automatic email](/forum/42-vote/872355-delivered-status-after-automatic-email#175865 "-- HikaShop version -- : 1407241754 -- Joomla version -- : 2.5.24 Stable -- PHP version -- : 5.3.3-7+squeeze17 Dear All, I would like to solve: Customer buys the product, delivered after state (setting) X days to get automatic e-mail: "Write a Review" "Rate this product" With friends? In HikaShop or in AcyMailing? Thx, Kind regards,")* hi Mohamed, I will try: AcyMailing program to connect HikaShop so when delivered HikaShop store order status, AcyMailing x days automatically sends email to the customer. Buyer shall not vote in the product, there is not a comment, but even then, when the product is received, tried. After X days. You'll get an email, "tell us your opinion." And this does not send admin manually, but the program. Answer customer email, opinion appears on page admin, admin can moderate and publish the website under products. Product reviews will appear below. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODcyMzU1LWRlbGl2ZXJlZC1zdGF0dXMtYWZ0ZXItYXV0b21hdGljLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 3 weeks ago [\#175913](#175913) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Delivered status after automatic email](/forum/42-vote/872355-delivered-status-after-automatic-email#175913 "-- HikaShop version -- : 1407241754 -- Joomla version -- : 2.5.24 Stable -- PHP version -- : 5.3.3-7+squeeze17 Dear All, I would like to solve: Customer buys the product, delivered after state (setting) X days to get automatic e-mail: "Write a Review" "Rate this product" With friends? In HikaShop or in AcyMailing? Thx, Kind regards,")* Hi, Regarding the email, you should ask this to the AcyMailing team directly, I don't know if it allow this kind of things. In HikaShop we don't have this possibility. Regarding the vote, you can at this time restrict it to the users who bought the item. So playing with the confirmed order statuses can answer to your needs, if you choose only the delivered status as a confirmed one, so the customer will be able to vote and comment only when the product is shipped. Else to hide the vote / comment part, it will require view edition. The following user(s) said Thank You: [b\_sz](/forum/user/12026-b-sz "View b_sz's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODcyMzU1LWRlbGl2ZXJlZC1zdGF0dXMtYWZ0ZXItYXV0b21hdGljLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dvddvd](/forum/user/7721-dvddvd "View dvddvd's Profile")** - [![dvddvd's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7721-dvddvd "View dvddvd's Profile") - [ Offline](/forum/user/7721-dvddvd) Less More - Posts: 267 - Thank you received: 5 - - - - 6 years 6 months ago [\#318258](#318258) by [dvddvd](/forum/user/7721-dvddvd "View dvddvd's Profile") Replied by *[dvddvd](/forum/user/7721-dvddvd "View dvddvd's Profile")* on topic *[Delivered status after automatic email](/forum/42-vote/872355-delivered-status-after-automatic-email#318258 "-- HikaShop version -- : 1407241754 -- Joomla version -- : 2.5.24 Stable -- PHP version -- : 5.3.3-7+squeeze17 Dear All, I would like to solve: Customer buys the product, delivered after state (setting) X days to get automatic e-mail: "Write a Review" "Rate this product" With friends? In HikaShop or in AcyMailing? Thx, Kind regards,")* Hello, As I see it is not possible to configure the sending of a new personalized email: Currently in Hikashop the last status is "shipped" when the shipment is picked up by the transport company. My idea is to configure another email with content other than "change of status" that is sent when the status changes from "shipped" to "delivered" (a new status created by me). Is there any possibility to do it with the hikashop system? Thank you ! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODcyMzU1LWRlbGl2ZXJlZC1zdGF0dXMtYWZ0ZXItYXV0b21hdGljLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 6 years 6 months ago [\#318269](#318269) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Delivered status after automatic email](/forum/42-vote/872355-delivered-status-after-automatic-email#318269 "-- HikaShop version -- : 1407241754 -- Joomla version -- : 2.5.24 Stable -- PHP version -- : 5.3.3-7+squeeze17 Dear All, I would like to solve: Customer buys the product, delivered after state (setting) X days to get automatic e-mail: "Write a Review" "Rate this product" With friends? In HikaShop or in AcyMailing? Thx, Kind regards,")* Hi, Sure. When you change the status in the backend you can activate the user notification. When you do the "order status notification" email will be sent. By default, it's the same email for all the statuses. However, in the menu System>Emails, you can edit the "order status notification" email and there, you'll see some "per status override" buttons allowing you to customize the email for each different status. The following user(s) said Thank You: [dvddvd](/forum/user/7721-dvddvd "View dvddvd's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODcyMzU1LWRlbGl2ZXJlZC1zdGF0dXMtYWZ0ZXItYXV0b21hdGljLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dvddvd](/forum/user/7721-dvddvd "View dvddvd's Profile")** - [![dvddvd's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7721-dvddvd "View dvddvd's Profile") - [ Offline](/forum/user/7721-dvddvd) Less More - Posts: 267 - Thank you received: 5 - - - - 6 years 6 months ago [\#318481](#318481) by [dvddvd](/forum/user/7721-dvddvd "View dvddvd's Profile") Replied by *[dvddvd](/forum/user/7721-dvddvd "View dvddvd's Profile")* on topic *[Delivered status after automatic email](/forum/42-vote/872355-delivered-status-after-automatic-email#318481 "-- HikaShop version -- : 1407241754 -- Joomla version -- : 2.5.24 Stable -- PHP version -- : 5.3.3-7+squeeze17 Dear All, I would like to solve: Customer buys the product, delivered after state (setting) X days to get automatic e-mail: "Write a Review" "Rate this product" With friends? In HikaShop or in AcyMailing? Thx, Kind regards,")* Thank you very much! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODcyMzU1LWRlbGl2ZXJlZC1zdGF0dXMtYWZ0ZXItYXV0b21hdGljLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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