[Skip to main content](#vessel-content) # No stars visible and vote impossible ## - **[enoailly](/forum/user/35194-enoailly "View enoailly's Profile")** - [![enoailly's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35194-enoailly "View enoailly's Profile") Topic Author - [ Offline](/forum/user/35194-enoailly) Less More - Posts: 2 - Thank you received: 0 - - 11 years 10 months ago [\#181867](#181867) by [enoailly](/forum/user/35194-enoailly "View enoailly's Profile") *[No stars visible and vote impossible](/forum/42-vote/873367-no-stars-visible-and-vote-impossible#181867 "-- url of the page with the problem -- : cloveo.fr -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3 -- PHP version -- : 5.5 -- Browser(s) name and version -- : All Hi, I am currently facing an issue with vote system. I did a flush of the cache, and since, i can not see stars anymore. I can only see a figure between brackets (u can see it on the home page of the site) And i can not vote neither. Any helps/suggestion welcome ! Thx in advance to all of you who can help. brgds Emmanuel.")* was created by *[enoailly](/forum/user/35194-enoailly "View enoailly's Profile")* -- url of the page with the problem -- : [ cloveo.fr](http://cloveo.fr) -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3 -- PHP version -- : 5.5 -- Browser(s) name and version -- : All Hi, I am currently facing an issue with vote system. I did a flush of the cache, and since, i can not see stars anymore. I can only see a figure between brackets (u can see it on the home page of the site) And i can not vote neither. Any helps/suggestion welcome ! Thx in advance to all of you who can help. brgds Emmanuel. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODczMzY3LW5vLXN0YXJzLXZpc2libGUtYW5kLXZvdGUtaW1wb3NzaWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 10 months ago [\#181875](#181875) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[No stars visible and vote impossible](/forum/42-vote/873367-no-stars-visible-and-vote-impossible#181875 "-- url of the page with the problem -- : cloveo.fr -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3 -- PHP version -- : 5.5 -- Browser(s) name and version -- : All Hi, I am currently facing an issue with vote system. I did a flush of the cache, and since, i can not see stars anymore. I can only see a figure between brackets (u can see it on the home page of the site) And i can not vote neither. Any helps/suggestion welcome ! Thx in advance to all of you who can help. brgds Emmanuel.")* Hi, You got a javascript error in your webpage. Code: yt-script.js:286 Uncaught TypeError: Cannot read property 'getProperty' of null As you can see, the error is in a javascript file named "yt-script.js" (which is not related to HikaShop). Because of this error the rest of the javascript is no processed, so the stars are not initiliazed. More than that, you have some views override so the HTML content you're using is the "old" start system. Using the new view content could help you to be less sensible to javascript errors but such fatal error stop all javascript processing so... you have to fix it. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [enoailly](/forum/user/35194-enoailly "View enoailly's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODczMzY3LW5vLXN0YXJzLXZpc2libGUtYW5kLXZvdGUtaW1wb3NzaWJsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. 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