[Skip to main content](#vessel-content) # rating problem ## - **[nabukadnezar](/forum/user/36575-nabukadnezar "View nabukadnezar's Profile")** - [![nabukadnezar's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36575-nabukadnezar "View nabukadnezar's Profile") Topic Author - [ Offline](/forum/user/36575-nabukadnezar) Less More - Posts: 25 - Thank you received: 1 - - 11 years 3 months ago [\#211151](#211151) by [nabukadnezar](/forum/user/36575-nabukadnezar "View nabukadnezar's Profile") *[rating problem](/forum/42-vote/878682-rating-problem#211151 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.37 -- Error-message(debug-mod must be tuned on) -- : - Hi, There is a problem in rating system, sometimes it doesn't update the number of the votes. The value is calculated correctly and stars are changed but the number of the votes doesn't change from (1) to (2), for example. It doesn't happen every time by the way. What could be the problem? Thank you.")* was created by *[nabukadnezar](/forum/user/36575-nabukadnezar "View nabukadnezar's Profile")* -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.37 -- Error-message(debug-mod must be tuned on) -- : - Hi, There is a problem in rating system, sometimes it doesn't update the number of the votes. The value is calculated correctly and stars are changed but the number of the votes doesn't change from (1) to (2), for example. It doesn't happen every time by the way. What could be the problem? Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODc4NjgyLXJhdGluZy1wcm9ibGVtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 11 years 3 months ago [\#211156](#211156) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[rating problem](/forum/42-vote/878682-rating-problem#211156 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.37 -- Error-message(debug-mod must be tuned on) -- : - Hi, There is a problem in rating system, sometimes it doesn't update the number of the votes. The value is calculated correctly and stars are changed but the number of the votes doesn't change from (1) to (2), for example. It doesn't happen every time by the way. What could be the problem? Thank you.")* Hi, Maybe because the customer/you already voted and you just update your vote. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODc4NjgyLXJhdGluZy1wcm9ibGVtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.043 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)