[Skip to main content](#vessel-content) # HikaMarket Multi-vendor - The vote does not work ## - **[neo191987](/forum/user/35364-neo191987 "View neo191987's Profile")** - [![neo191987's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar35364.jpg)](/forum/user/35364-neo191987 "View neo191987's Profile") Topic Author - [ Offline](/forum/user/35364-neo191987) Less More - Posts: 431 - Thank you received: 19 - - 10 years 6 months ago - 10 years 6 months ago [\#236770](#236770) by [neo191987](/forum/user/35364-neo191987 "View neo191987's Profile") *[HikaMarket Multi-vendor - The vote does not work](/forum/42-vote/883881-hikamarket-multi-vendor-the-vote-does-not-work#236770 "-- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.4.8 Hello I have a problem with voting vendors. The vote is not saved if you use only vote and comment on it at all not working. It must be connected to voting and comment but there cannot be voted helpful comment. Also not displays the information of the vendor and show some stars are not supposed to be there.")* was created by *[neo191987](/forum/user/35364-neo191987 "View neo191987's Profile")* -- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.4.8 Hello I have a problem with voting vendors. The vote is not saved if you use only vote and comment on it at all not working. It must be connected to voting and comment but there cannot be voted helpful comment. Also not displays the information of the vendor and show some stars are not supposed to be there. [ ![Screen_Shot_04-14-16_at_11_48_PM.png](/forum/attachment/30720) ](/forum/attachment/30720 "...t_11_48_PM.png") - [ ![Screen_Shot_04-14-16_at_06_48_AM_2016-04-14.png](/forum/attachment/30719) ](/forum/attachment/30719 "...2016-04-14.png") [ ](/forum/attachment/30719?download=1 "...2016-04-14.png") - [ ![Screen_Shot_04-14-16_at_11_48_PM.png](/forum/attachment/30720) ](/forum/attachment/30720 "...t_11_48_PM.png") [ ](/forum/attachment/30720?download=1 "...t_11_48_PM.png") Last edit: 10 years 6 months ago by [neo191987](/forum/user/35364-neo191987 "View neo191987's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODgzODgxLWhpa2FtYXJrZXQtbXVsdGktdmVuZG9yLXRoZS12b3RlLWRvZXMtbm90LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 10 years 6 months ago [\#236797](#236797) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[HikaMarket Multi-vendor - The vote does not work](/forum/42-vote/883881-hikamarket-multi-vendor-the-vote-does-not-work#236797 "-- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.4.8 Hello I have a problem with voting vendors. The vote is not saved if you use only vote and comment on it at all not working. It must be connected to voting and comment but there cannot be voted helpful comment. Also not displays the information of the vendor and show some stars are not supposed to be there.")* Hi, Please give us a backend and a FTP access to your website in order to debug that issue directly. You can send the informations via our contact form with a link to this topic in your message. For the vote stars not desired, you can edit the view "vendor / show" and remove the code near the call of the "vote / mini" view. The following user(s) said Thank You: [neo191987](/forum/user/35364-neo191987 "View neo191987's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODgzODgxLWhpa2FtYXJrZXQtbXVsdGktdmVuZG9yLXRoZS12b3RlLWRvZXMtbm90LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[neo191987](/forum/user/35364-neo191987 "View neo191987's Profile")** - [![neo191987's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar35364.jpg)](/forum/user/35364-neo191987 "View neo191987's Profile") Topic Author - [ Offline](/forum/user/35364-neo191987) Less More - Posts: 431 - Thank you received: 19 - - 10 years 6 months ago [\#236907](#236907) by [neo191987](/forum/user/35364-neo191987 "View neo191987's Profile") Replied by *[neo191987](/forum/user/35364-neo191987 "View neo191987's Profile")* on topic *[HikaMarket Multi-vendor - The vote does not work](/forum/42-vote/883881-hikamarket-multi-vendor-the-vote-does-not-work#236907 "-- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.4.8 Hello I have a problem with voting vendors. The vote is not saved if you use only vote and comment on it at all not working. It must be connected to voting and comment but there cannot be voted helpful comment. Also not displays the information of the vendor and show some stars are not supposed to be there.")* I sent you the necessary information. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODgzODgxLWhpa2FtYXJrZXQtbXVsdGktdmVuZG9yLXRoZS12b3RlLWRvZXMtbm90LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 10 years 6 months ago [\#237101](#237101) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[HikaMarket Multi-vendor - The vote does not work](/forum/42-vote/883881-hikamarket-multi-vendor-the-vote-does-not-work#237101 "-- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.4.8 Hello I have a problem with voting vendors. The vote is not saved if you use only vote and comment on it at all not working. It must be connected to voting and comment but there cannot be voted helpful comment. Also not displays the information of the vendor and show some stars are not supposed to be there.")* Hi, I just fixed the issue on your website. There was indeed a mess for the vendor rating, the values were not get on views. We will fix it on our end too. Regarding the display of the vote at the top of the page, I edited you view "vote / mini" in order to not display them on vendor page. For the helpful feature, if you tried on local, so it's normal that you were not able to use it. We have a session and IP check, so the customer who posted the comment can't vote for it. The following user(s) said Thank You: [neo191987](/forum/user/35364-neo191987 "View neo191987's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODgzODgxLWhpa2FtYXJrZXQtbXVsdGktdmVuZG9yLXRoZS12b3RlLWRvZXMtbm90LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[RHMAgency](/forum/user/38792-rhmagency "View RHMAgency's Profile")** - [![RHMAgency's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38792-rhmagency "View RHMAgency's Profile") - [ Offline](/forum/user/38792-rhmagency) Less More - Posts: 7 - Thank you received: 0 - - 10 years 5 months ago - 10 years 5 months ago [\#239208](#239208) by [RHMAgency](/forum/user/38792-rhmagency "View RHMAgency's Profile") Replied by *[RHMAgency](/forum/user/38792-rhmagency "View RHMAgency's Profile")* on topic *[HikaMarket Multi-vendor - The vote does not work](/forum/42-vote/883881-hikamarket-multi-vendor-the-vote-does-not-work#239208 "-- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.4.8 Hello I have a problem with voting vendors. The vote is not saved if you use only vote and comment on it at all not working. It must be connected to voting and comment but there cannot be voted helpful comment. Also not displays the information of the vendor and show some stars are not supposed to be there.")* I'm sorry i misread the comment and i unable to delete this post.... Mind sharing that code? I am also having the same issue when "voting" on a vendor page. The vote does not count toward the overall rating and stays grayed out. Thank you. Last edit: 10 years 5 months ago by [RHMAgency](/forum/user/38792-rhmagency "View RHMAgency's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODgzODgxLWhpa2FtYXJrZXQtbXVsdGktdmVuZG9yLXRoZS12b3RlLWRvZXMtbm90LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14267 - - 10 years 5 months ago [\#239221](#239221) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[HikaMarket Multi-vendor - The vote does not work](/forum/42-vote/883881-hikamarket-multi-vendor-the-vote-does-not-work#239221 "-- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.4.8 Hello I have a problem with voting vendors. The vote is not saved if you use only vote and comment on it at all not working. It must be connected to voting and comment but there cannot be voted helpful comment. Also not displays the information of the vendor and show some stars are not supposed to be there.")* Hi, The fix has been included in HikaShop 2.6.3 so if you update, you'll get the modification to fix that. The following user(s) said Thank You: [RHMAgency](/forum/user/38792-rhmagency "View RHMAgency's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODgzODgxLWhpa2FtYXJrZXQtbXVsdGktdmVuZG9yLXRoZS12b3RlLWRvZXMtbm90LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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