[Skip to main content](#vessel-content) # Comment not displayed ## - **[cris](/forum/user/28853-cris "View cris's Profile")** - [![cris's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28853-cris "View cris's Profile") Topic Author - [ Offline](/forum/user/28853-cris) Less More - Posts: 2 - Thank you received: 0 - - 9 years 2 weeks ago - 9 years 2 weeks ago [\#280459](#280459) by [cris](/forum/user/28853-cris "View cris's Profile") *[Comment not displayed](/forum/42-vote/892367-comment-not-displayed#280459 "-- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.8.1 -- PHP version -- : 7 -- Browser(s) name and version -- : Chrome last -- Error-message(debug-mod must be tuned on) -- : no errors Hi I tried reading any post but I couldn't find a solution, The votes are correctly displayed but no way to see the user comments They are auto published, they are active, set using comments and vote, it looks fine but I can't see them with my custom made template or with a default joomlla template so it shouldnt be a template problem. As installed components I use just SPpage builder nothing else I tried disabllling it but no luck, nothing change. Without you to loose too much time, if you could give me the right query to get the comments of a given product_id from the DB I could iterate and display them them by myself... THANK YOU!!!")* was created by *[cris](/forum/user/28853-cris "View cris's Profile")* -- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.8.1 -- PHP version -- : 7 -- Browser(s) name and version -- : Chrome last -- Error-message(debug-mod must be tuned on) -- : no errors Hi I tried reading any post but I couldn't find a solution, The votes are correctly displayed but no way to see the user comments They are auto published, they are active, set using comments and vote, it looks fine but I can't see them with my custom made template or with a default joomlla template so it shouldnt be a template problem. As installed components I use just SPpage builder nothing else I tried disabllling it but no luck, nothing change. Without you to loose too much time, if you could give me the right query to get the comments of a given product_id from the DB I could iterate and display them them by myself... THANK YOU!!! [ ![config.JPG](/forum/attachment/40876) ](/forum/attachment/40876 "config.JPG") - [ ![config.JPG](/forum/attachment/40876) ](/forum/attachment/40876 "config.JPG") [ ](/forum/attachment/40876?download=1 "config.JPG") Last edit: 9 years 2 weeks ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODkyMzY3LWNvbW1lbnQtbm90LWRpc3BsYXllZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34318_2015-11-18-2.png)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 654 - - 9 years 2 weeks ago - 9 years 2 weeks ago [\#280505](#280505) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Comment not displayed](/forum/42-vote/892367-comment-not-displayed#280505 "-- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.8.1 -- PHP version -- : 7 -- Browser(s) name and version -- : Chrome last -- Error-message(debug-mod must be tuned on) -- : no errors Hi I tried reading any post but I couldn't find a solution, The votes are correctly displayed but no way to see the user comments They are auto published, they are active, set using comments and vote, it looks fine but I can't see them with my custom made template or with a default joomlla template so it shouldnt be a template problem. As installed components I use just SPpage builder nothing else I tried disabllling it but no luck, nothing change. Without you to loose too much time, if you could give me the right query to get the comments of a given product_id from the DB I could iterate and display them them by myself... THANK YOU!!!")* Hello, Can you provide an **Url link** where are displayed your vote & comments in order to process some tests and better understand situation ? It seems that we will need an **registered account** to fully see it by ourself. **Note** : You can use our [ **Contact us**](https://www.hikashop.com/support/contact-us.html) form to provide references, just add an **Url link to this topic**. Awaiting news from you. Regards Last edit: 9 years 2 weeks ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODkyMzY3LWNvbW1lbnQtbm90LWRpc3BsYXllZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86304 - Thank you received: 14273 - - 9 years 1 week ago [\#280586](#280586) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Comment not displayed](/forum/42-vote/892367-comment-not-displayed#280586 "-- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.8.1 -- PHP version -- : 7 -- Browser(s) name and version -- : Chrome last -- Error-message(debug-mod must be tuned on) -- : no errors Hi I tried reading any post but I couldn't find a solution, The votes are correctly displayed but no way to see the user comments They are auto published, they are active, set using comments and vote, it looks fine but I can't see them with my custom made template or with a default joomlla template so it shouldnt be a template problem. As installed components I use just SPpage builder nothing else I tried disabllling it but no luck, nothing change. Without you to loose too much time, if you could give me the right query to get the comments of a given product_id from the DB I could iterate and display them them by myself... THANK YOU!!!")* Hi, I do see the comments on your product page: [ monosnap.com/file/ZrYMq5Be39qiNZALd7bplNUZIGMnXT](https://monosnap.com/file/ZrYMq5Be39qiNZALd7bplNUZIGMnXT) Note that of course, since you have the setting "Users must be registered to see other comments" activated in your HikaShop configuration, you need to be logged in on your frontend to be able to see the comments. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODkyMzY3LWNvbW1lbnQtbm90LWRpc3BsYXllZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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