[Skip to main content](#vessel-content) # Replying to Customer Reviews ## - **[mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile")** - [![mojooutdoors-holden's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile") Topic Author - [ Offline](/forum/user/12526-mojooutdoors-holden) Less More - Posts: 303 - Thank you received: 18 - - 9 years 2 weeks ago [\#280469](#280469) by [mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile") *[Replying to Customer Reviews](/forum/42-vote/892370-replying-to-customer-reviews#280469 "-- url of the page with the problem -- : www.mojooutdoors.com/index.php/spinning-.../mojo-flockaflickers -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.3 Is there any way to reply to customer reviews with hikashop stock? Or is there a third party plugin that will accomplish this? The review system is great, but there doesn't seem to be any way to publicly address the negative reviews? Example: www.mojooutdoors.com/index.php/spinning-.../mojo-flockaflickers We get a few negative reviews but a simple comment to some of these reviews would clear up any false information.")* was created by *[mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile")* -- url of the page with the problem -- : [ www.mojooutdoors.com/index.php/spinning-.../mojo-flockaflickers](https://www.mojooutdoors.com/index.php/spinning-wing-decoys/mojo-flockaflickers) -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.3 Is there any way to reply to customer reviews with hikashop stock? Or is there a third party plugin that will accomplish this? The review system is great, but there doesn't seem to be any way to publicly address the negative reviews? Example: [ www.mojooutdoors.com/index.php/spinning-.../mojo-flockaflickers](https://www.mojooutdoors.com/index.php/spinning-wing-decoys/mojo-flockaflickers) We get a few negative reviews but a simple comment to some of these reviews would clear up any false information. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODkyMzcwLXJlcGx5aW5nLXRvLWN1c3RvbWVyLXJldmlld3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 9 years 2 weeks ago [\#280492](#280492) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Replying to Customer Reviews](/forum/42-vote/892370-replying-to-customer-reviews#280492 "-- url of the page with the problem -- : www.mojooutdoors.com/index.php/spinning-.../mojo-flockaflickers -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.3 Is there any way to reply to customer reviews with hikashop stock? Or is there a third party plugin that will accomplish this? The review system is great, but there doesn't seem to be any way to publicly address the negative reviews? Example: www.mojooutdoors.com/index.php/spinning-.../mojo-flockaflickers We get a few negative reviews but a simple comment to some of these reviews would clear up any false information.")* Hello, The review system in HikaShop is not made to have replies. We have in our TODO list (with a lot of other things) a refactoring of the vote/comment system in order to make it better and more flexible. Afterwards, there are three Joomla comment system which are integrated with HikaShop : jcomments, jomcomment and komento. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODkyMzcwLXJlcGx5aW5nLXRvLWN1c3RvbWVyLXJldmlld3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile")** - [![mojooutdoors-holden's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile") Topic Author - [ Offline](/forum/user/12526-mojooutdoors-holden) Less More - Posts: 303 - Thank you received: 18 - - 9 years 17 hours ago [\#281595](#281595) by [mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile") Replied by *[mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile")* on topic *[Replying to Customer Reviews](/forum/42-vote/892370-replying-to-customer-reviews#281595 "-- url of the page with the problem -- : www.mojooutdoors.com/index.php/spinning-.../mojo-flockaflickers -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.3 Is there any way to reply to customer reviews with hikashop stock? Or is there a third party plugin that will accomplish this? The review system is great, but there doesn't seem to be any way to publicly address the negative reviews? Example: www.mojooutdoors.com/index.php/spinning-.../mojo-flockaflickers We get a few negative reviews but a simple comment to some of these reviews would clear up any false information.")* The problem with using the comment systems seems to be the lack of hikashop support? More specifically, there doesn't seem to be a way to import existing hikashop comments into any of the extensions you mentioned? Maybe there is a manual way to import them? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODkyMzcwLXJlcGx5aW5nLXRvLWN1c3RvbWVyLXJldmlld3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 9 years 3 hours ago [\#281598](#281598) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Replying to Customer Reviews](/forum/42-vote/892370-replying-to-customer-reviews#281598 "-- url of the page with the problem -- : www.mojooutdoors.com/index.php/spinning-.../mojo-flockaflickers -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.3 Is there any way to reply to customer reviews with hikashop stock? Or is there a third party plugin that will accomplish this? The review system is great, but there doesn't seem to be any way to publicly address the negative reviews? Example: www.mojooutdoors.com/index.php/spinning-.../mojo-flockaflickers We get a few negative reviews but a simple comment to some of these reviews would clear up any false information.")* Hello, HikaShop is a huge project and include plenty of features ; probably more feature than other solutions. We made pretty big development regarding HikaShop 3 and the new cart + checkout systems ; but we still have a lot of idea for the improvement of the component. Since the vote/comment system need to evolve ; we would prefer to create a separate system so it will be more flexible. Now regarding the other comment components ; the best is to contact their support in order to have help and knowledge about a possible import of the HikaShop content. But in our side, I'm afraid that we can't provide that "import feature", we can just export our data. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODkyMzcwLXJlcGx5aW5nLXRvLWN1c3RvbWVyLXJldmlld3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile")** - [![mojooutdoors-holden's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile") Topic Author - [ Offline](/forum/user/12526-mojooutdoors-holden) Less More - Posts: 303 - Thank you received: 18 - - 8 years 11 months ago [\#281945](#281945) by [mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile") Replied by *[mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile")* on topic *[Replying to Customer Reviews](/forum/42-vote/892370-replying-to-customer-reviews#281945 "-- url of the page with the problem -- : www.mojooutdoors.com/index.php/spinning-.../mojo-flockaflickers -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.3 Is there any way to reply to customer reviews with hikashop stock? Or is there a third party plugin that will accomplish this? The review system is great, but there doesn't seem to be any way to publicly address the negative reviews? Example: www.mojooutdoors.com/index.php/spinning-.../mojo-flockaflickers We get a few negative reviews but a simple comment to some of these reviews would clear up any false information.")* I will contact their development team regarding this issue. Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODkyMzcwLXJlcGx5aW5nLXRvLWN1c3RvbWVyLXJldmlld3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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