[Skip to main content](#vessel-content) # Voting star disappeared,only the number showing ## - **[wichai](/forum/user/35074-wichai "View wichai's Profile")** - [![wichai's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35074-wichai "View wichai's Profile") Topic Author - [ Offline](/forum/user/35074-wichai) Less More - Posts: 19 - Thank you received: 1 - - 8 years 2 months ago [\#296134](#296134) by [wichai](/forum/user/35074-wichai "View wichai's Profile") *[Voting star disappeared,only the number showing](/forum/42-vote/895403-voting-star-disappeared-only-the-number-showing#296134 "-- url of the page with the problem -- : www.aromahub.com/th/hikashop-menu-for-ca...ot%20Essential%20Oil -- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 7.0.25 After updating Joomla, I found that the voting stars disappeared from the product page but the number is still showing. I am not good in coding. Please tell me how to fix this problem. Thank you very much .")* was created by *[wichai](/forum/user/35074-wichai "View wichai's Profile")* -- url of the page with the problem -- : [ www.aromahub.com/th/hikashop-menu-for-ca...ot%20Essential%20Oil](http://www.aromahub.com/th/hikashop-menu-for-categories-listing/essential-oil-products/product/Bergamot%20Essential%20Oil) -- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 7.0.25 After updating Joomla, I found that the voting stars disappeared from the product page but the number is still showing. I am not good in coding. Please tell me how to fix this problem. Thank you very much . - [ ![Image1.jpg](/forum/attachment/44401) ](/forum/attachment/44401 "Image1.jpg") [ ](/forum/attachment/44401?download=1 "Image1.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODk1NDAzLXZvdGluZy1zdGFyLWRpc2FwcGVhcmVkLW9ubHktdGhlLW51bWJlci1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 8 years 2 months ago [\#296145](#296145) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Voting star disappeared,only the number showing](/forum/42-vote/895403-voting-star-disappeared-only-the-number-showing#296145 "-- url of the page with the problem -- : www.aromahub.com/th/hikashop-menu-for-ca...ot%20Essential%20Oil -- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 7.0.25 After updating Joomla, I found that the voting stars disappeared from the product page but the number is still showing. I am not good in coding. Please tell me how to fix this problem. Thank you very much .")* Hello, Can you show us some screenshots of how you configured the "VOTE & COMMENT" section of the "Hikashop->System->Configuration->Features" ? Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODk1NDAzLXZvdGluZy1zdGFyLWRpc2FwcGVhcmVkLW9ubHktdGhlLW51bWJlci1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[wichai](/forum/user/35074-wichai "View wichai's Profile")** - [![wichai's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35074-wichai "View wichai's Profile") Topic Author - [ Offline](/forum/user/35074-wichai) Less More - Posts: 19 - Thank you received: 1 - - 8 years 2 months ago [\#296280](#296280) by [wichai](/forum/user/35074-wichai "View wichai's Profile") Replied by *[wichai](/forum/user/35074-wichai "View wichai's Profile")* on topic *[Voting star disappeared,only the number showing](/forum/42-vote/895403-voting-star-disappeared-only-the-number-showing#296280 "-- url of the page with the problem -- : www.aromahub.com/th/hikashop-menu-for-ca...ot%20Essential%20Oil -- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 7.0.25 After updating Joomla, I found that the voting stars disappeared from the product page but the number is still showing. I am not good in coding. Please tell me how to fix this problem. Thank you very much .")* Attached is my setting for " COMMENT& VOTE" section. Thank you very much. - [ ![Comment-Vote-screeen.jpg](/forum/attachment/44437) ](/forum/attachment/44437 "...te-screeen.jpg") [ ](/forum/attachment/44437?download=1 "...te-screeen.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODk1NDAzLXZvdGluZy1zdGFyLWRpc2FwcGVhcmVkLW9ubHktdGhlLW51bWJlci1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 8 years 2 months ago [\#296308](#296308) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Voting star disappeared,only the number showing](/forum/42-vote/895403-voting-star-disappeared-only-the-number-showing#296308 "-- url of the page with the problem -- : www.aromahub.com/th/hikashop-menu-for-ca...ot%20Essential%20Oil -- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 7.0.25 After updating Joomla, I found that the voting stars disappeared from the product page but the number is still showing. I am not good in coding. Please tell me how to fix this problem. Thank you very much .")* Hi, As far as I can see, this is caused by a javascript error in a file of your template: [ monosnap.com/file/WzQIW25dCzXAeS9tzqmXYnmkehQwxH](https://monosnap.com/file/WzQIW25dCzXAeS9tzqmXYnmkehQwxH) in [ www.aromahub.com/templates/bigpicture/js...font\_adjuster-min.js](http://www.aromahub.com/templates/bigpicture/js/core/s5_font_adjuster-min.js) Because of that, the javascript initilisation for the stars can't be done as the browser stops executing it before it gets to it. I would recommend checking with your template provider. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODk1NDAzLXZvdGluZy1zdGFyLWRpc2FwcGVhcmVkLW9ubHktdGhlLW51bWJlci1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[wichai](/forum/user/35074-wichai "View wichai's Profile")** - [![wichai's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35074-wichai "View wichai's Profile") Topic Author - [ Offline](/forum/user/35074-wichai) Less More - Posts: 19 - Thank you received: 1 - - 8 years 2 months ago [\#296351](#296351) by [wichai](/forum/user/35074-wichai "View wichai's Profile") Replied by *[wichai](/forum/user/35074-wichai "View wichai's Profile")* on topic *[Voting star disappeared,only the number showing](/forum/42-vote/895403-voting-star-disappeared-only-the-number-showing#296351 "-- url of the page with the problem -- : www.aromahub.com/th/hikashop-menu-for-ca...ot%20Essential%20Oil -- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 7.0.25 After updating Joomla, I found that the voting stars disappeared from the product page but the number is still showing. I am not good in coding. Please tell me how to fix this problem. Thank you very much .")* Thank you very much Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvODk1NDAzLXZvdGluZy1zdGFyLWRpc2FwcGVhcmVkLW9ubHktdGhlLW51bWJlci1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.179 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)