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- **[Peter Kjeldsen](/forum/user/33928-peter-kjeldsen "View Peter Kjeldsen's Profile")**
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- Peter Kjeldsen

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2 years 7 months ago [\#359942](#359942) by [Peter Kjeldsen](/forum/user/33928-peter-kjeldsen "View Peter Kjeldsen's Profile")  *[Vote](/forum/42-vote/907939-vote#359942 "-- url of the page with the problem -- : nordicdental.dk  Hi It seems like Google Search says there are an error in the products reviews bacause auther are not associated with a valid user account. How do I solve this? Best regards Peter")* was created by *[Peter Kjeldsen](/forum/user/33928-peter-kjeldsen "View Peter Kjeldsen's Profile")*

-- url of the page with the problem -- : nordicdental.dk

Hi
It seems like Google Search says there are an error in the products reviews bacause auther are not associated with a valid user account.
How do I solve this?
Best regards
Peter

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- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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2 years 7 months ago [\#359943](#359943) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Vote](/forum/42-vote/907939-vote#359943 "-- url of the page with the problem -- : nordicdental.dk  Hi It seems like Google Search says there are an error in the products reviews bacause auther are not associated with a valid user account. How do I solve this? Best regards Peter")*

Hi,

The issue is linked to this:
[ www.hikashop.com/forum/product-category-...-missing.html#359685](https://www.hikashop.com/forum/product-category-display/907880-field-author-missing.html#359685)
It must be a case not properly handled by the extension you're using to display the ld+json structured data.
It will probably require some modification in the code of that extension to better handle this case.
Please contact the developer of this extension and report the problem to them.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQyLXZvdGUvOTA3OTM5LXZvdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation.

- **[Peter Kjeldsen](/forum/user/33928-peter-kjeldsen "View Peter Kjeldsen's Profile")**
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2 years 7 months ago [\#359981](#359981) by [Peter Kjeldsen](/forum/user/33928-peter-kjeldsen "View Peter Kjeldsen's Profile")  Replied by *[Peter Kjeldsen](/forum/user/33928-peter-kjeldsen "View Peter Kjeldsen's Profile")* on topic *[Vote](/forum/42-vote/907939-vote#359981 "-- url of the page with the problem -- : nordicdental.dk  Hi It seems like Google Search says there are an error in the products reviews bacause auther are not associated with a valid user account. How do I solve this? Best regards Peter")*

Hi Nicolas
So I have to ask Tassos from Google Structed Data?
Because he send me back to you:-)

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- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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2 years 7 months ago [\#359988](#359988) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Vote](/forum/42-vote/907939-vote#359988 "-- url of the page with the problem -- : nordicdental.dk  Hi It seems like Google Search says there are an error in the products reviews bacause auther are not associated with a valid user account. How do I solve this? Best regards Peter")*

Hi,

HikaShop is not adding the ld-json data in the header of your pages.
If it's added by an extension made by Tassos, then he should be the one fixing it if what is in the ld-json data is incorrect, even if the information comes from HikaShop's data in the database.
HikaShop can't be responsible for what another extension adds to your website, even if it bases itself on the data from HikaShop.
I can't fix the code of his extension for him.

If he has some questions or information for us, like some questions on how to get the user information of a comment when no user account is linked to the comment, I'll be happy to hear them and help if I can. But so far, with the information you provided on the issue, I can only redirect you to him.

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