[Skip to main content](#vessel-content) # Carousel enabled gives blank page ## - **[PK](/forum/user/34925-pk "View PK's Profile")** - [![PK's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34925-pk "View PK's Profile") Topic Author - [ Offline](/forum/user/34925-pk) Less More - Posts: 5 - Thank you received: 0 - - 11 years 11 months ago [\#179183](#179183) by [PK](/forum/user/34925-pk "View PK's Profile") *[Carousel enabled gives blank page](/forum/43-carousel-slider/872940-carousel-enabled-gives-blank-page#179183 "-- url of the page with the problem -- : better4u.co.uk/index.php?option=com_cont...cle&id=58&Itemid=274 -- HikaShop version -- : HikaShop Business: 2.3.4 -- Browser(s) name and version -- : All When I enable the carousel in Hika Business, the page it is assigned to comes up blank with just 1 product image link (random product on refresh). If I click on the link, it takes me to the product displayed, but otherwise the page is completely blank - see image. Only by disabling the carousel module can I get the page back to its original state. I have created 3 different modules following the documentation and it is the same on all of them. Any suggestions out there?")* was created by *[PK](/forum/user/34925-pk "View PK's Profile")* -- url of the page with the problem -- : [ better4u.co.uk/index.php?option=com\_cont...cle&id=58&Itemid=274](http://better4u.co.uk/index.php?option=com_content&view=article&id=58&Itemid=274) -- HikaShop version -- : HikaShop Business: 2.3.4 -- Browser(s) name and version -- : All When I enable the carousel in Hika Business, the page it is assigned to comes up blank with just 1 product image link (random product on refresh). If I click on the link, it takes me to the product displayed, but otherwise the page is completely blank - see image. Only by disabling the carousel module can I get the page back to its original state. I have created 3 different modules following the documentation and it is the same on all of them. Any suggestions out there? [ ![[img](http://www.better4u.co.uk/test/blank.jpg) ](http://www.better4u.co.uk/test/blank.jpg "[img") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQzLWNhcm91c2VsLXNsaWRlci84NzI5NDAtY2Fyb3VzZWwtZW5hYmxlZC1naXZlcy1ibGFuay1wYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 11 months ago [\#179185](#179185) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Carousel enabled gives blank page](/forum/43-carousel-slider/872940-carousel-enabled-gives-blank-page#179185 "-- url of the page with the problem -- : better4u.co.uk/index.php?option=com_cont...cle&id=58&Itemid=274 -- HikaShop version -- : HikaShop Business: 2.3.4 -- Browser(s) name and version -- : All When I enable the carousel in Hika Business, the page it is assigned to comes up blank with just 1 product image link (random product on refresh). If I click on the link, it takes me to the product displayed, but otherwise the page is completely blank - see image. Only by disabling the carousel module can I get the page back to its original state. I have created 3 different modules following the documentation and it is the same on all of them. Any suggestions out there?")* Hi, You got a PHP fatal error. Please check your PHP error log in order to have more details about the issue. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQzLWNhcm91c2VsLXNsaWRlci84NzI5NDAtY2Fyb3VzZWwtZW5hYmxlZC1naXZlcy1ibGFuay1wYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[PK](/forum/user/34925-pk "View PK's Profile")** - [![PK's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34925-pk "View PK's Profile") Topic Author - [ Offline](/forum/user/34925-pk) Less More - Posts: 5 - Thank you received: 0 - - 11 years 11 months ago [\#179277](#179277) by [PK](/forum/user/34925-pk "View PK's Profile") Replied by *[PK](/forum/user/34925-pk "View PK's Profile")* on topic *[Carousel enabled gives blank page](/forum/43-carousel-slider/872940-carousel-enabled-gives-blank-page#179277 "-- url of the page with the problem -- : better4u.co.uk/index.php?option=com_cont...cle&id=58&Itemid=274 -- HikaShop version -- : HikaShop Business: 2.3.4 -- Browser(s) name and version -- : All When I enable the carousel in Hika Business, the page it is assigned to comes up blank with just 1 product image link (random product on refresh). If I click on the link, it takes me to the product displayed, but otherwise the page is completely blank - see image. Only by disabling the carousel module can I get the page back to its original state. I have created 3 different modules following the documentation and it is the same on all of them. Any suggestions out there?")* I downloaded the error-log, cleared the text and uploaded it back onto the server. When it was blank, I tried loading the page above again. Having read the new errors, I am still none the wiser as to why it does not work. I have now attached the new 'error-log as a text file, perhaps it will make more sense to you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQzLWNhcm91c2VsLXNsaWRlci84NzI5NDAtY2Fyb3VzZWwtZW5hYmxlZC1naXZlcy1ibGFuay1wYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 11 months ago [\#179283](#179283) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Carousel enabled gives blank page](/forum/43-carousel-slider/872940-carousel-enabled-gives-blank-page#179283 "-- url of the page with the problem -- : better4u.co.uk/index.php?option=com_cont...cle&id=58&Itemid=274 -- HikaShop version -- : HikaShop Business: 2.3.4 -- Browser(s) name and version -- : All When I enable the carousel in Hika Business, the page it is assigned to comes up blank with just 1 product image link (random product on refresh). If I click on the link, it takes me to the product displayed, but otherwise the page is completely blank - see image. Only by disabling the carousel module can I get the page back to its original state. I have created 3 different modules following the documentation and it is the same on all of them. Any suggestions out there?")* Hi, Nothing related to our issue. Please set the "error reporting level" to "maximum" in your Joomla global configuration ; it would display the PHP errors before exiting to page processing. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQzLWNhcm91c2VsLXNsaWRlci84NzI5NDAtY2Fyb3VzZWwtZW5hYmxlZC1naXZlcy1ibGFuay1wYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[PK](/forum/user/34925-pk "View PK's Profile")** - [![PK's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34925-pk "View PK's Profile") Topic Author - [ Offline](/forum/user/34925-pk) Less More - Posts: 5 - Thank you received: 0 - - 11 years 11 months ago [\#179348](#179348) by [PK](/forum/user/34925-pk "View PK's Profile") Replied by *[PK](/forum/user/34925-pk "View PK's Profile")* on topic *[Carousel enabled gives blank page](/forum/43-carousel-slider/872940-carousel-enabled-gives-blank-page#179348 "-- url of the page with the problem -- : better4u.co.uk/index.php?option=com_cont...cle&id=58&Itemid=274 -- HikaShop version -- : HikaShop Business: 2.3.4 -- Browser(s) name and version -- : All When I enable the carousel in Hika Business, the page it is assigned to comes up blank with just 1 product image link (random product on refresh). If I click on the link, it takes me to the product displayed, but otherwise the page is completely blank - see image. Only by disabling the carousel module can I get the page back to its original state. I have created 3 different modules following the documentation and it is the same on all of them. Any suggestions out there?")* I have turned error reporting to maximum, cleaned the error-log page then tried to reload the page mentioned. From 0 bytes, the error log went straight to 5431 bytes. As above, I have attached the txt file. Hopefully this will show what the problem is. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQzLWNhcm91c2VsLXNsaWRlci84NzI5NDAtY2Fyb3VzZWwtZW5hYmxlZC1naXZlcy1ibGFuay1wYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 11 months ago [\#179358](#179358) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Carousel enabled gives blank page](/forum/43-carousel-slider/872940-carousel-enabled-gives-blank-page#179358 "-- url of the page with the problem -- : better4u.co.uk/index.php?option=com_cont...cle&id=58&Itemid=274 -- HikaShop version -- : HikaShop Business: 2.3.4 -- Browser(s) name and version -- : All When I enable the carousel in Hika Business, the page it is assigned to comes up blank with just 1 product image link (random product on refresh). If I click on the link, it takes me to the product displayed, but otherwise the page is completely blank - see image. Only by disabling the carousel module can I get the page back to its original state. I have created 3 different modules following the documentation and it is the same on all of them. Any suggestions out there?")* Hi, > Allowed memory size of 33554432 bytes exhausted (tried to allocate 3980 bytes) in /administrator/components/com\_hikashop/helpers/image.php on line 865 Please increase your PHP memory limitation ; 32MB is too few for an e-commerce website with image processing. You will find more details in our forum on Internet looking for "Allowed memory exhausted". Kind regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQzLWNhcm91c2VsLXNsaWRlci84NzI5NDAtY2Fyb3VzZWwtZW5hYmxlZC1naXZlcy1ibGFuay1wYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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