[Skip to main content](#vessel-content) # mass action produces Fatal error ## - **[dar3d3vil](/forum/user/30035-dar3d3vil "View dar3d3vil's Profile")** - [![dar3d3vil's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar30035.jpg)](/forum/user/30035-dar3d3vil "View dar3d3vil's Profile") Topic Author - [ Offline](/forum/user/30035-dar3d3vil) Less More - Posts: 40 - Thank you received: 0 - - 12 years 4 months ago [\#163429](#163429) by [dar3d3vil](/forum/user/30035-dar3d3vil "View dar3d3vil's Profile") *[mass action produces Fatal error](/forum/44-mass-actions/869595-mass-action-produces-fatal-error#163429 "Hi! I recently posed a question in a different thread ( www.hikashop.com/forum/checkout/869098-e...fee-at-checkout.html ) about mass actions. I followed the instructions, performing mass actions 1000 at a time and they worked. Once I reached the 4000 level, I hit a wall. I received this error: I contacted my host and they said they couldn't up my max execution limit so I should try smaller amounts. Now I'm doing it 100 at a time, but I still occasionally get the error. What can I do? I have 46,000 products and I can't do this in smaller increments. -- url of the page with the problem -- : 192.185.94.193/~ampdauto/ -- HikaShop version -- : HikaShop Business: 2.3.1 -- Joomla version -- : 2.5")* was created by *[dar3d3vil](/forum/user/30035-dar3d3vil "View dar3d3vil's Profile")* Hi! I recently posed a question in a different thread ([ www.hikashop.com/forum/checkout/869098-e...fee-at-checkout.html](http://www.hikashop.com/forum/checkout/869098-extra-service-fee-at-checkout.html)) about mass actions. I followed the instructions, performing mass actions 1000 at a time and they worked. Once I reached the 4000 level, I hit a wall. I received this error: > Fatal error: Maximum execution time of 30 seconds exceeded in /home/ampdauto/public\_html/plugins/hikashop/massaction\_product/massaction\_product.php on line 834 I contacted my host and they said they couldn't up my max execution limit so I should try smaller amounts. Now I'm doing it 100 at a time, but I still occasionally get the error. What can I do? I have 46,000 products and I can't do this in smaller increments. -- url of the page with the problem -- : [ 192.185.94.193/~ampdauto/](http://192.185.94.193/~ampdauto/) -- HikaShop version -- : HikaShop Business: 2.3.1 -- Joomla version -- : 2.5 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ0LW1hc3MtYWN0aW9ucy84Njk1OTUtbWFzcy1hY3Rpb24tcHJvZHVjZXMtZmF0YWwtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 4 months ago [\#163478](#163478) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[mass action produces Fatal error](/forum/44-mass-actions/869595-mass-action-produces-fatal-error#163478 "Hi! I recently posed a question in a different thread ( www.hikashop.com/forum/checkout/869098-e...fee-at-checkout.html ) about mass actions. I followed the instructions, performing mass actions 1000 at a time and they worked. Once I reached the 4000 level, I hit a wall. I received this error: I contacted my host and they said they couldn't up my max execution limit so I should try smaller amounts. Now I'm doing it 100 at a time, but I still occasionally get the error. What can I do? I have 46,000 products and I can't do this in smaller increments. -- url of the page with the problem -- : 192.185.94.193/~ampdauto/ -- HikaShop version -- : HikaShop Business: 2.3.1 -- Joomla version -- : 2.5")* Hello, As Xavier said : > this setting **depend on your server**. The more there is things to process at a time more the server can be surcharged. The only solutions will be doing it with 100 at a time, or directly edit your database through your phpmyadmin interface/doing it through a CSV file. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ0LW1hc3MtYWN0aW9ucy84Njk1OTUtbWFzcy1hY3Rpb24tcHJvZHVjZXMtZmF0YWwtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dar3d3vil](/forum/user/30035-dar3d3vil "View dar3d3vil's Profile")** - [![dar3d3vil's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar30035.jpg)](/forum/user/30035-dar3d3vil "View dar3d3vil's Profile") Topic Author - [ Offline](/forum/user/30035-dar3d3vil) Less More - Posts: 40 - Thank you received: 0 - - 12 years 3 months ago [\#165298](#165298) by [dar3d3vil](/forum/user/30035-dar3d3vil "View dar3d3vil's Profile") Replied by *[dar3d3vil](/forum/user/30035-dar3d3vil "View dar3d3vil's Profile")* on topic *[mass action produces Fatal error](/forum/44-mass-actions/869595-mass-action-produces-fatal-error#165298 "Hi! I recently posed a question in a different thread ( www.hikashop.com/forum/checkout/869098-e...fee-at-checkout.html ) about mass actions. I followed the instructions, performing mass actions 1000 at a time and they worked. Once I reached the 4000 level, I hit a wall. I received this error: I contacted my host and they said they couldn't up my max execution limit so I should try smaller amounts. Now I'm doing it 100 at a time, but I still occasionally get the error. What can I do? I have 46,000 products and I can't do this in smaller increments. -- url of the page with the problem -- : 192.185.94.193/~ampdauto/ -- HikaShop version -- : HikaShop Business: 2.3.1 -- Joomla version -- : 2.5")* Thanks for the solution Mohamed. I have gone the CSV route. It took maybe 3 hours to reload the products versus the eternity that it would take to enter the products 100 at a time. Also, there was an alternate method that my hosting company offered. It was to upgrade to a special VPS server package but I said no thank you. This CSV solution worked well, so thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ0LW1hc3MtYWN0aW9ucy84Njk1OTUtbWFzcy1hY3Rpb24tcHJvZHVjZXMtZmF0YWwtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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