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#   export orders in csv - wrong results

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- **[rantaplan](/forum/user/34485-rantaplan "View rantaplan's Profile")**
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12 years 2 weeks ago [\#175119](#175119) by [rantaplan](/forum/user/34485-rantaplan "View rantaplan's Profile")  *[export orders in csv - wrong results](/forum/44-mass-actions/872234-export-orders-in-csv-wrong-results#175119 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.6  Hi and congratulation for your component. I have hikashop 2.3.3. My problem is when i try to export my orders with mass action to csv file, it brings me only the last order and not all orders in state created that i have my filter.  Inside the mass action when i put the button Process it brings me all orders with is right.  thank you")* was created by *[rantaplan](/forum/user/34485-rantaplan "View rantaplan's Profile")*

-- HikaShop version -- : 2.3.3
-- Joomla version -- : 3.3.6

Hi and congratulation for your component.
I have hikashop 2.3.3.
My problem is when i try to export my orders with mass action to csv file, it brings me only the last order and not all orders in state created that i have my filter.

Inside the mass action when i put the button Process it brings me all orders with is right.

thank you

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- **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")**
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12 years 2 weeks ago [\#175133](#175133) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[export orders in csv - wrong results](/forum/44-mass-actions/872234-export-orders-in-csv-wrong-results#175133 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.6  Hi and congratulation for your component. I have hikashop 2.3.3. My problem is when i try to export my orders with mass action to csv file, it brings me only the last order and not all orders in state created that i have my filter.  Inside the mass action when i put the button Process it brings me all orders with is right.  thank you")*

Hi,

Please give us a screenshot of your mass action settings.
Thanks to that we will see if there is a setting error, or we will be able to reproduce the issue on our end.

The following user(s) said Thank You: [rantaplan](/forum/user/34485-rantaplan "View rantaplan's Profile")

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- **[rantaplan](/forum/user/34485-rantaplan "View rantaplan's Profile")**
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12 years 2 weeks ago [\#175208](#175208) by [rantaplan](/forum/user/34485-rantaplan "View rantaplan's Profile")  Replied by *[rantaplan](/forum/user/34485-rantaplan "View rantaplan's Profile")* on topic *[export orders in csv - wrong results](/forum/44-mass-actions/872234-export-orders-in-csv-wrong-results#175208 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.6  Hi and congratulation for your component. I have hikashop 2.3.3. My problem is when i try to export my orders with mass action to csv file, it brings me only the last order and not all orders in state created that i have my filter.  Inside the mass action when i put the button Process it brings me all orders with is right.  thank you")*

Thanks for the reply,
i send you my settings and the csv files

- [ ![mass&#95;action.jpg](/forum/attachment/20084) ](/forum/attachment/20084 "mass&#95;action.jpg") [ ](/forum/attachment/20084?download=1 "mass&#95;action.jpg")
- [ ![mass&#95;action&#95;2014-10-11.jpg](/forum/attachment/20085) ](/forum/attachment/20085 "...2014-10-11.jpg") [ ](/forum/attachment/20085?download=1 "...2014-10-11.jpg")

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- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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12 years 2 weeks ago [\#175232](#175232) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[export orders in csv - wrong results](/forum/44-mass-actions/872234-export-orders-in-csv-wrong-results#175232 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.6  Hi and congratulation for your component. I have hikashop 2.3.3. My problem is when i try to export my orders with mass action to csv file, it brings me only the last order and not all orders in state created that i have my filter.  Inside the mass action when i put the button Process it brings me all orders with is right.  thank you")*

Hi,

The issue is with your mass actions triggers. If you set a trigger for an "on after order is..." you'll get only the information on that product in your mass action trigger.
If you want to get all the orders in a CSV in an automated fashion, it's the "every minute/hour/day/week" trigger that you want to use instead and in that case, it will work like when you click on the "process" button.

The following user(s) said Thank You: [rantaplan](/forum/user/34485-rantaplan "View rantaplan's Profile")

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