[Skip to main content](#vessel-content) # Automatic reporting of non-shipped orders ## - **[mrhossein](/forum/user/56795-mrhossein "View mrhossein's Profile")** - [![mrhossein's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56795-mrhossein "View mrhossein's Profile") Topic Author - [ Offline](/forum/user/56795-mrhossein) Less More - Posts: 34 - Thank you received: 4 - - 6 years 2 months ago - 6 years 2 months ago [\#323169](#323169) by [mrhossein](/forum/user/56795-mrhossein "View mrhossein's Profile") *[Automatic reporting of non-shipped orders](/forum/44-mass-actions/900638-automatic-reporting-of-non-shipped-orders#323169 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.20 -- PHP version -- : 7.2 Hello. I want hikashop to automatically prepare a list of orders that have been finalized for more than 3 days but have not been sent, and email the manager. How can I do this? The mass actions section does not have enough settings for this. Thank")* was created by *[mrhossein](/forum/user/56795-mrhossein "View mrhossein's Profile")* -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.20 -- PHP version -- : 7.2 Hello. I want hikashop to automatically prepare a list of orders that have been finalized for more than 3 days but have not been sent, and email the manager. How can I do this? The mass actions section does not have enough settings for this. Thank Last edit: 6 years 2 months ago by [mrhossein](/forum/user/56795-mrhossein "View mrhossein's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ0LW1hc3MtYWN0aW9ucy85MDA2MzgtYXV0b21hdGljLXJlcG9ydGluZy1vZi1ub24tc2hpcHBlZC1vcmRlcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 6 years 2 months ago [\#323181](#323181) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Automatic reporting of non-shipped orders](/forum/44-mass-actions/900638-automatic-reporting-of-non-shipped-orders#323181 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.20 -- PHP version -- : 7.2 Hello. I want hikashop to automatically prepare a list of orders that have been finalized for more than 3 days but have not been sent, and email the manager. How can I do this? The mass actions section does not have enough settings for this. Thank")* Hi, I think you can do that with a mass action. First you need to make sure your cron task is configured ( [ www.hikashop.com/support/documentation/5...ashop-cron-task.html](https://www.hikashop.com/support/documentation/55-hikashop-cron-task.html) ) and you need a trigger "every day" in your mass action. You can use a filter on the order_status == confirmed (finalized ?) and a second one on order_invoice_created < {time}-259200 and finally a export a CSV action with the email address to send the CSV file with the columns you want and that will send you a CSV file of the orders that have been confirmed more than 3 days ago and are still with the order status "confirmed". Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ0LW1hc3MtYWN0aW9ucy85MDA2MzgtYXV0b21hdGljLXJlcG9ydGluZy1vZi1ub24tc2hpcHBlZC1vcmRlcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.042 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)