[Skip to main content](#vessel-content) # Actions’button -> permission error ## - **[smart web](/forum/user/52782-smart-web "View smart web's Profile")** - [![smart web's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/52782-smart-web "View smart web's Profile") Topic Author - [ Offline](/forum/user/52782-smart-web) Less More - Posts: 62 - Thank you received: 10 - - 7 months 3 days ago [\#371091](#371091) by [smart web](/forum/user/52782-smart-web "View smart web's Profile") *[Actions’button -> permission error](/forum/44-mass-actions/910226-actionsbutton-permission-error#371091 "-- HikaShop version -- : 6.4.0 -- Joomla version -- : 5.4.4 -- PHP version -- : 8.3 Hi, A customer with admin status (not Super Admin) can no longer perform any action in administrator/index.php?option=com_hikashop&ctrl=product. Although they can select a few products, click the ‘Actions’ button in the toolbar, enter the parameters in the popup, and click ‘Process,’ the following error message appears: 'Warning You don't have permission to access this. Please contact a website administrator if this is incorrect.' With Super Admin rights, I can perform this function myself. In administrator/index.php?option=com_hikashop&ctrl=config#config_acl, the ‘Administrator’ group has all permissions for products and mass actions. Is this a bug in the current version, or is there a setting that could prevent this action from occurring? Regards Stefan")* was created by *[smart web](/forum/user/52782-smart-web "View smart web's Profile")* -- HikaShop version -- : 6.4.0 -- Joomla version -- : 5.4.4 -- PHP version -- : 8.3 Hi, A customer with admin status (not Super Admin) can no longer perform any action in administrator/index.php?option=com_hikashop&ctrl=product. Although they can select a few products, click the ‘Actions’ button in the toolbar, enter the parameters in the popup, and click ‘Process,’ the following error message appears: 'Warning You don't have permission to access this. Please contact a website administrator if this is incorrect.' With Super Admin rights, I can perform this function myself. In administrator/index.php?option=com_hikashop&ctrl=config#config_acl, the ‘Administrator’ group has all permissions for products and mass actions. Is this a bug in the current version, or is there a setting that could prevent this action from occurring? Regards Stefan Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ0LW1hc3MtYWN0aW9ucy85MTAyMjYtYWN0aW9uc2J1dHRvbi1wZXJtaXNzaW9uLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 7 months 3 days ago [\#371095](#371095) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Actions’button -> permission error](/forum/44-mass-actions/910226-actionsbutton-permission-error#371095 "-- HikaShop version -- : 6.4.0 -- Joomla version -- : 5.4.4 -- PHP version -- : 8.3 Hi, A customer with admin status (not Super Admin) can no longer perform any action in administrator/index.php?option=com_hikashop&ctrl=product. Although they can select a few products, click the ‘Actions’ button in the toolbar, enter the parameters in the popup, and click ‘Process,’ the following error message appears: 'Warning You don't have permission to access this. Please contact a website administrator if this is incorrect.' With Super Admin rights, I can perform this function myself. In administrator/index.php?option=com_hikashop&ctrl=config#config_acl, the ‘Administrator’ group has all permissions for products and mass actions. Is this a bug in the current version, or is there a setting that could prevent this action from occurring? Regards Stefan")* Hi, It's both actually. We did strengthen the default rules to be able to use actions. That's because with actions like MySQL and PHP a user with access to the backend could do virtually anything, including elevate his accesses. So, the fact that your customer gets an error when trying to run an action is good. It means our security measure works. However, combined with this we should also remove the actions button altogether so that users don't see something they can't use. We'll be fixing this. Now, I did say "it's both", and that's because this error comes from the check of the Joomla ACLs on HikaShop. By default, only super administrators have access to custom fields, the HikaShop configuration, the edition of views and massactions. If you wish to grant access to these to other groups, you want to check the ACL settings of HikaShop in the Joomla configuration page: administrator/index.php?option=com_config&view=component&component=com_hikashop Then, if necessary, under the access level tab of the HikaShop configuration, you can fine tune access to the different parts of HikaShop in the backend. The following user(s) said Thank You: [smart web](/forum/user/52782-smart-web "View smart web's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ0LW1hc3MtYWN0aW9ucy85MTAyMjYtYWN0aW9uc2J1dHRvbi1wZXJtaXNzaW9uLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[smart web](/forum/user/52782-smart-web "View smart web's Profile")** - [![smart web's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/52782-smart-web "View smart web's Profile") Topic Author - [ Offline](/forum/user/52782-smart-web) Less More - Posts: 62 - Thank you received: 10 - - 7 months 2 days ago [\#371187](#371187) by [smart web](/forum/user/52782-smart-web "View smart web's Profile") Replied by *[smart web](/forum/user/52782-smart-web "View smart web's Profile")* on topic *[Actions’button -> permission error](/forum/44-mass-actions/910226-actionsbutton-permission-error#371187 "-- HikaShop version -- : 6.4.0 -- Joomla version -- : 5.4.4 -- PHP version -- : 8.3 Hi, A customer with admin status (not Super Admin) can no longer perform any action in administrator/index.php?option=com_hikashop&ctrl=product. Although they can select a few products, click the ‘Actions’ button in the toolbar, enter the parameters in the popup, and click ‘Process,’ the following error message appears: 'Warning You don't have permission to access this. Please contact a website administrator if this is incorrect.' With Super Admin rights, I can perform this function myself. In administrator/index.php?option=com_hikashop&ctrl=config#config_acl, the ‘Administrator’ group has all permissions for products and mass actions. Is this a bug in the current version, or is there a setting that could prevent this action from occurring? Regards Stefan")* Thank you for your detailed and clear explanation. After adjusting the permissions in administrator/index.php?option=com_config&view=component&component=com_hikashop, the permission settings in HikaShop are now working again, meaning that bulk actions are also working once more. The following user(s) said Thank You: [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ0LW1hc3MtYWN0aW9ucy85MTAyMjYtYWN0aW9uc2J1dHRvbi1wZXJtaXNzaW9uLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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