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#   No results on filtering

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12 years 1 month ago [\#172431](#172431) by [svanschu](/forum/user/32672-svanschu "View svanschu's Profile")  *[No results on filtering](/forum/45-filters-search/871750-no-results-on-filtering#172431 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.2.3 -- Browser(s) name and version -- : chrome  I created multiple costum fields and a filter on frontend, but if I choose any of them, no results where found. I search around the forum, but didn't found the solution. I also don't get any error messages.  What am I doing wrong?")* was created by *[svanschu](/forum/user/32672-svanschu "View svanschu's Profile")*

-- HikaShop version -- : 2.3.1
-- Joomla version -- : 3.2.3
-- Browser(s) name and version -- : chrome

I created multiple costum fields and a filter on frontend, but if I choose any of them, no results where found. I search around the forum, but didn't found the solution. I also don't get any error messages.

What am I doing wrong?

- [ ![Bildschirmfoto&#95;von&#95;2014-09-21&#95;183914.png](/forum/attachment/19699) ](/forum/attachment/19699 "...-21&#95;183914.png") [ ](/forum/attachment/19699?download=1 "...-21&#95;183914.png")
- [ ![Bildschirmfoto&#95;von&#95;2014-09-21&#95;183954.png](/forum/attachment/19700) ](/forum/attachment/19700 "...-21&#95;183954.png") [ ](/forum/attachment/19700?download=1 "...-21&#95;183954.png")
- [ ![Bildschirmfoto&#95;von&#95;2014-09-21&#95;184107.png](/forum/attachment/19701) ](/forum/attachment/19701 "...-21&#95;184107.png") [ ](/forum/attachment/19701?download=1 "...-21&#95;184107.png")

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12 years 1 month ago [\#172442](#172442) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[No results on filtering](/forum/45-filters-search/871750-no-results-on-filtering#172442 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.2.3 -- Browser(s) name and version -- : chrome  I created multiple costum fields and a filter on frontend, but if I choose any of them, no results where found. I search around the forum, but didn't found the solution. I also don't get any error messages.  What am I doing wrong?")*

Hi,

Your website is currently offline ; so we can't take a look.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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12 years 1 month ago [\#172458](#172458) by [svanschu](/forum/user/32672-svanschu "View svanschu's Profile")  Replied by *[svanschu](/forum/user/32672-svanschu "View svanschu's Profile")* on topic *[No results on filtering](/forum/45-filters-search/871750-no-results-on-filtering#172458 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.2.3 -- Browser(s) name and version -- : chrome  I created multiple costum fields and a filter on frontend, but if I choose any of them, no results where found. I search around the forum, but didn't found the solution. I also don't get any error messages.  What am I doing wrong?")*

> Jerome wrote: Hi,
>
> Your website is currently offline ; so we can't take a look.
>
> Regards,

The site is in private/developement. I need to create you an account if you want to take a look on it. With admin too?

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12 years 1 month ago [\#172497](#172497) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[No results on filtering](/forum/45-filters-search/871750-no-results-on-filtering#172497 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.2.3 -- Browser(s) name and version -- : chrome  I created multiple costum fields and a filter on frontend, but if I choose any of them, no results where found. I search around the forum, but didn't found the solution. I also don't get any error messages.  What am I doing wrong?")*

Hi,

Admin can be useful if you want us to apply a patch or fix your configuration.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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12 years 1 month ago [\#172565](#172565) by [svanschu](/forum/user/32672-svanschu "View svanschu's Profile")  Replied by *[svanschu](/forum/user/32672-svanschu "View svanschu's Profile")* on topic *[No results on filtering](/forum/45-filters-search/871750-no-results-on-filtering#172565 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.2.3 -- Browser(s) name and version -- : chrome  I created multiple costum fields and a filter on frontend, but if I choose any of them, no results where found. I search around the forum, but didn't found the solution. I also don't get any error messages.  What am I doing wrong?")*

I've send you a PM with the userdata, thank you!

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- **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")**
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12 years 1 month ago [\#172656](#172656) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[No results on filtering](/forum/45-filters-search/871750-no-results-on-filtering#172656 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.2.3 -- Browser(s) name and version -- : chrome  I created multiple costum fields and a filter on frontend, but if I choose any of them, no results where found. I search around the forum, but didn't found the solution. I also don't get any error messages.  What am I doing wrong?")*

Hi,

How are you displaying the filters ? In the category listing or via the filter module ?
If it is the module, in the "menu" parameter, you have to set the id of a product listing menu which is listing all the available products on your website.

Else are you sure that the entered data are valid ?

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12 years 4 weeks ago [\#173507](#173507) by [svanschu](/forum/user/32672-svanschu "View svanschu's Profile")  Replied by *[svanschu](/forum/user/32672-svanschu "View svanschu's Profile")* on topic *[No results on filtering](/forum/45-filters-search/871750-no-results-on-filtering#173507 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.2.3 -- Browser(s) name and version -- : chrome  I created multiple costum fields and a filter on frontend, but if I choose any of them, no results where found. I search around the forum, but didn't found the solution. I also don't get any error messages.  What am I doing wrong?")*

I display it in the category listing.

What you define as valid? I didn't found anywhere rules for validation.

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12 years 3 weeks ago [\#173936](#173936) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[No results on filtering](/forum/45-filters-search/871750-no-results-on-filtering#173936 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.2.3 -- Browser(s) name and version -- : chrome  I created multiple costum fields and a filter on frontend, but if I choose any of them, no results where found. I search around the forum, but didn't found the solution. I also don't get any error messages.  What am I doing wrong?")*

Hi,

I think that Xavier was talking about the credentials.
The url we got ask for a username/password and the user/password we have from you, are not working.

Regards,

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HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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12 years 3 weeks ago [\#173968](#173968) by [svanschu](/forum/user/32672-svanschu "View svanschu's Profile")  Replied by *[svanschu](/forum/user/32672-svanschu "View svanschu's Profile")* on topic *[No results on filtering](/forum/45-filters-search/871750-no-results-on-filtering#173968 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.2.3 -- Browser(s) name and version -- : chrome  I created multiple costum fields and a filter on frontend, but if I choose any of them, no results where found. I search around the forum, but didn't found the solution. I also don't get any error messages.  What am I doing wrong?")*

I changed from maintenance mode to htaccess and tested the login data I've send you and it works for me to login in both. htaccess and website.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ1LWZpbHRlcnMtc2VhcmNoLzg3MTc1MC1uby1yZXN1bHRzLW9uLWZpbHRlcmluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

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12 years 3 weeks ago [\#174089](#174089) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No results on filtering](/forum/45-filters-search/871750-no-results-on-filtering#174089 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.2.3 -- Browser(s) name and version -- : chrome  I created multiple costum fields and a filter on frontend, but if I choose any of them, no results where found. I search around the forum, but didn't found the solution. I also don't get any error messages.  What am I doing wrong?")*

Hello,
Your issue is coming from the fact that you have added all of your products through the "Rosen" category, and that you don't have any product through the sub-categories of the "Rosen" category.
The solution will just be to add your product through the "Rosen" sub-categories.

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12 years 3 weeks ago [\#174133](#174133) by [svanschu](/forum/user/32672-svanschu "View svanschu's Profile")  Replied by *[svanschu](/forum/user/32672-svanschu "View svanschu's Profile")* on topic *[No results on filtering](/forum/45-filters-search/871750-no-results-on-filtering#174133 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.2.3 -- Browser(s) name and version -- : chrome  I created multiple costum fields and a filter on frontend, but if I choose any of them, no results where found. I search around the forum, but didn't found the solution. I also don't get any error messages.  What am I doing wrong?")*

No I don't have all products in the Rosen category. Some subcategories are empty, but all plant products are in sub categories of the Rosen category. For example product category / Rosen / Historische Rosen

If you use in the backend the filter "Direct subelements" in the product view of "Rosen" category, the list is empty. So all products are in the subcategories.

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12 years 3 weeks ago [\#174179](#174179) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[No results on filtering](/forum/45-filters-search/871750-no-results-on-filtering#174179 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.2.3 -- Browser(s) name and version -- : chrome  I created multiple costum fields and a filter on frontend, but if I choose any of them, no results where found. I search around the forum, but didn't found the solution. I also don't get any error messages.  What am I doing wrong?")*

As far as I can see, the problem is likely due to a bug.
Could you replace the content of the file administrator/components/com_hikashop/classes/filter.php with this pastebin.com/K2zMf5cW and try again ?
If that still doesn't help, please provide either a super admin account so that we can access your joomla configuration in order to turn on the "debug mode" option for our tests, or turn that option on yourself so that we can see the debug data at the bottom of the pages.

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12 years 3 weeks ago [\#174251](#174251) by [svanschu](/forum/user/32672-svanschu "View svanschu's Profile")  Replied by *[svanschu](/forum/user/32672-svanschu "View svanschu's Profile")* on topic *[No results on filtering](/forum/45-filters-search/871750-no-results-on-filtering#174251 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.2.3 -- Browser(s) name and version -- : chrome  I created multiple costum fields and a filter on frontend, but if I choose any of them, no results where found. I search around the forum, but didn't found the solution. I also don't get any error messages.  What am I doing wrong?")*

I changed the code and turned the debug mode on.

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12 years 3 weeks ago -  12 years 3 weeks ago [\#174257](#174257) by [svanschu](/forum/user/32672-svanschu "View svanschu's Profile")  Replied by *[svanschu](/forum/user/32672-svanschu "View svanschu's Profile")* on topic *[No results on filtering](/forum/45-filters-search/871750-no-results-on-filtering#174257 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.2.3 -- Browser(s) name and version -- : chrome  I created multiple costum fields and a filter on frontend, but if I choose any of them, no results where found. I search around the forum, but didn't found the solution. I also don't get any error messages.  What am I doing wrong?")*

I found the issue. You check for if $field=' ' to determine if you want to search for it or not. This results in this query.
Code:

SELECT DISTINCT b.* FROM #__hikashop_product_category AS a LEFT JOIN #__hikashop_product AS b ON a.product_id=b.product_id WHERE b.product_published=1 AND b.product_type = 'main' AND a.category_id IN (20) AND (b.product_access = 'all' OR b.product_access LIKE '%,1,%') AND (b.untergruppe LIKE '%none%') AND (b.farbgruppe LIKE '%none%') AND (b.bluetenmerkmale LIKE '%none%') AND (b.duft LIKE '%none%') AND (b.einmalmehrmalsbluehend LIKE '%none%') AND (b.gesundheit LIKE '%none%') AND (b.winterhaerte LIKE '%none%') AND (b.hoehe LIKE '%none%') AND (b.besondereeignung LIKE '%Schnittblume%') AND (b.wuchsform LIKE '%none%') AND (b.stammrosenverfuegbarkeit LIKE '%none%') AND (b.pflanzabstand LIKE '%none%') ORDER BY a.ordering ASC LIMIT 0, 21

If I add a Code:

&amp;&amp; $field!='none')

then the query looks like Code:

SELECT DISTINCT b.* FROM #__hikashop_product_category AS a LEFT JOIN #__hikashop_product AS b ON a.product_id=b.product_id WHERE b.product_published=1 AND b.product_type = 'main' AND a.category_id IN (20) AND (b.product_access = 'all' OR b.product_access LIKE '%,1,%') AND (b.besondereeignung LIKE '%Schnittblume%') ORDER BY a.ordering ASC LIMIT 0, 21

Which works ...

In complete Code:

foreach($infoGet as $field){ if($field!=$filter-&gt;filter_namekey &amp;&amp; $field!=' ' &amp;&amp; $field!='none'){ //$fieldsList.=' b.'.$filter-&gt;filter_options['custom_field'].' = '.$database-&gt;Quote($field).' OR'; $fieldsList[]='b.'.$filter-&gt;filter_options['custom_field'].' LIKE \'%'.hikashop_getEscaped($field,true).'%\''; } }

Last edit: 12 years 3 weeks ago by [svanschu](/forum/user/32672-svanschu "View svanschu's Profile").

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12 years 2 weeks ago [\#175181](#175181) by [svanschu](/forum/user/32672-svanschu "View svanschu's Profile")  Replied by *[svanschu](/forum/user/32672-svanschu "View svanschu's Profile")* on topic *[No results on filtering](/forum/45-filters-search/871750-no-results-on-filtering#175181 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.2.3 -- Browser(s) name and version -- : chrome  I created multiple costum fields and a filter on frontend, but if I choose any of them, no results where found. I search around the forum, but didn't found the solution. I also don't get any error messages.  What am I doing wrong?")*

No further response?

Will this be fixed or am I wrong?

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12 years 2 weeks ago [\#175183](#175183) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[No results on filtering](/forum/45-filters-search/871750-no-results-on-filtering#175183 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.2.3 -- Browser(s) name and version -- : chrome  I created multiple costum fields and a filter on frontend, but if I choose any of them, no results where found. I search around the forum, but didn't found the solution. I also don't get any error messages.  What am I doing wrong?")*

Hi,

Nicolas and I have submit several fixes for the filters during the last weeks.
These modifications will be integrated in the next HikaShop release.
Your "none" problem is known and we are still investigating on it (because there are a lot of code in the class field that we have to test).

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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