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#   Ticked checkboxes not displayed on filering module

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9 years 8 months ago [\#264024](#264024) by [happymarco](/forum/user/44231-happymarco "View happymarco's Profile")  *[Ticked checkboxes not displayed on filering module](/forum/45-filters-search/889174-ticked-checkboxes-not-displayed-on-filering-module#264024 "-- HikaShop version -- : HikaShop Business 2.6.4 -- Joomla version -- : Joomla! 3.6.5 Stable -- PHP version -- : 5.6.12 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : checked checkboxes not displayed  When I ticked the selected options until click filter button everything is ok, but on the result page I can't see selected filters ( the results are correct ). before:   prnt.sc/efhe4k  after filtering:   prntscr.com/efheel")* was created by *[happymarco](/forum/user/44231-happymarco "View happymarco's Profile")*

-- HikaShop version -- : HikaShop Business 2.6.4
-- Joomla version -- : Joomla! 3.6.5 Stable
-- PHP version -- : 5.6.12
-- Browser(s) name and version -- : Chrome
-- Error-message(debug-mod must be tuned on) -- : checked checkboxes not displayed

When I ticked the selected options until click filter button everything is ok, but on the result page I can't see selected filters ( the results are correct ).
before:
[ prnt.sc/efhe4k](http://prnt.sc/efhe4k)
after filtering:
[ prntscr.com/efheel](http://prntscr.com/efheel)

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9 years 8 months ago [\#264025](#264025) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Ticked checkboxes not displayed on filering module](/forum/45-filters-search/889174-ticked-checkboxes-not-displayed-on-filering-module#264025 "-- HikaShop version -- : HikaShop Business 2.6.4 -- Joomla version -- : Joomla! 3.6.5 Stable -- PHP version -- : 5.6.12 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : checked checkboxes not displayed  When I ticked the selected options until click filter button everything is ok, but on the result page I can't see selected filters ( the results are correct ). before:   prnt.sc/efhe4k  after filtering:   prntscr.com/efheel")*

Hi,

Could you provide a screenshot of the settings of your filter and the version number available in the advanced section of your HikaShop configuration ?

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9 years 8 months ago [\#264222](#264222) by [happymarco](/forum/user/44231-happymarco "View happymarco's Profile")  Replied by *[happymarco](/forum/user/44231-happymarco "View happymarco's Profile")* on topic *[Ticked checkboxes not displayed on filering module](/forum/45-filters-search/889174-ticked-checkboxes-not-displayed-on-filering-module#264222 "-- HikaShop version -- : HikaShop Business 2.6.4 -- Joomla version -- : Joomla! 3.6.5 Stable -- PHP version -- : 5.6.12 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : checked checkboxes not displayed  When I ticked the selected options until click filter button everything is ok, but on the result page I can't see selected filters ( the results are correct ). before:   prnt.sc/efhe4k  after filtering:   prntscr.com/efheel")*

Ok, no problem, there are screenshots:
[ prntscr.com/egllh7](http://prntscr.com/egllh7)
[ prntscr.com/eglm06](http://prntscr.com/eglm06)

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9 years 8 months ago -  9 years 8 months ago [\#264233](#264233) by [Philip](/forum/user/34318-philip "View Philip's Profile")  Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Ticked checkboxes not displayed on filering module](/forum/45-filters-search/889174-ticked-checkboxes-not-displayed-on-filering-module#264233 "-- HikaShop version -- : HikaShop Business 2.6.4 -- Joomla version -- : Joomla! 3.6.5 Stable -- PHP version -- : 5.6.12 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : checked checkboxes not displayed  When I ticked the selected options until click filter button everything is ok, but on the result page I can't see selected filters ( the results are correct ). before:   prnt.sc/efhe4k  after filtering:   prntscr.com/efheel")*

Hello,

In your previous message, there isn't as asked the **version number** ?...

> "the version number available in the advanced section of your HikaShop configuration ?"

By the way, Impossible to reproduce your issue when we reproduce your **filter configuration**.

Can you complete your information and if possible add an **Url link** with your filter to process some tests ?
Awaiting news from you.

regards

Last edit: 9 years 8 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile").

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- **[happymarco](/forum/user/44231-happymarco "View happymarco's Profile")**
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9 years 8 months ago [\#264362](#264362) by [happymarco](/forum/user/44231-happymarco "View happymarco's Profile")  Replied by *[happymarco](/forum/user/44231-happymarco "View happymarco's Profile")* on topic *[Ticked checkboxes not displayed on filering module](/forum/45-filters-search/889174-ticked-checkboxes-not-displayed-on-filering-module#264362 "-- HikaShop version -- : HikaShop Business 2.6.4 -- Joomla version -- : Joomla! 3.6.5 Stable -- PHP version -- : 5.6.12 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : checked checkboxes not displayed  When I ticked the selected options until click filter button everything is ok, but on the result page I can't see selected filters ( the results are correct ). before:   prnt.sc/efhe4k  after filtering:   prntscr.com/efheel")*

There are screenshots of filters configuration and hikashop version:
prntscr.com/egllh7
prntscr.com/eglm06

Please let me know when the screenshots are incorrect or not visible.
If product code is something different, please let me know where to look for it.

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9 years 8 months ago -  9 years 8 months ago [\#264377](#264377) by [Philip](/forum/user/34318-philip "View Philip's Profile")  Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Ticked checkboxes not displayed on filering module](/forum/45-filters-search/889174-ticked-checkboxes-not-displayed-on-filering-module#264377 "-- HikaShop version -- : HikaShop Business 2.6.4 -- Joomla version -- : Joomla! 3.6.5 Stable -- PHP version -- : 5.6.12 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : checked checkboxes not displayed  When I ticked the selected options until click filter button everything is ok, but on the result page I can't see selected filters ( the results are correct ). before:   prnt.sc/efhe4k  after filtering:   prntscr.com/efheel")*

Hello,

Still impossible to reproduce your issue with my current **3.0.1**, and so I wonder if your issue **wasn't patched**, can you try to download the new HikaShop version **AND** remove your **filter.php** file (in **YourSiteUrl**/administrator/components/com_hikashop/classes) and unzip HikaShop **3.0.1** zip, then replace the **filter.php** file by the HikaShop **3.0.1** version (in **hikashop Zip**\back\classes)

See, if that solve your issue and if not, can you provide **Url**, **ftp** and **backend access** ?
Awaiting news from you.
**Note :** Use our [ **Contact us**](https://www.hikashop.com/support/contact-us.html) form to provide important references, and add to your message an **Url link** to this topic.

Regards

Last edit: 9 years 8 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile").

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9 years 8 months ago [\#264443](#264443) by [happymarco](/forum/user/44231-happymarco "View happymarco's Profile")  Replied by *[happymarco](/forum/user/44231-happymarco "View happymarco's Profile")* on topic *[Ticked checkboxes not displayed on filering module](/forum/45-filters-search/889174-ticked-checkboxes-not-displayed-on-filering-module#264443 "-- HikaShop version -- : HikaShop Business 2.6.4 -- Joomla version -- : Joomla! 3.6.5 Stable -- PHP version -- : 5.6.12 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : checked checkboxes not displayed  When I ticked the selected options until click filter button everything is ok, but on the result page I can't see selected filters ( the results are correct ). before:   prnt.sc/efhe4k  after filtering:   prntscr.com/efheel")*

Hello, I'm sorry, I pasted site url in during wiritng my firs post about it ( hidden - only for admins). But it's not a secret ![:)](/media/kunena/emoticons/3.png ":)")
[ www.domplan.pl](http://www.domplan.pl)

I will do what you suggested.

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9 years 8 months ago [\#264456](#264456) by [happymarco](/forum/user/44231-happymarco "View happymarco's Profile")  Replied by *[happymarco](/forum/user/44231-happymarco "View happymarco's Profile")* on topic *[Ticked checkboxes not displayed on filering module](/forum/45-filters-search/889174-ticked-checkboxes-not-displayed-on-filering-module#264456 "-- HikaShop version -- : HikaShop Business 2.6.4 -- Joomla version -- : Joomla! 3.6.5 Stable -- PHP version -- : 5.6.12 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : checked checkboxes not displayed  When I ticked the selected options until click filter button everything is ok, but on the result page I can't see selected filters ( the results are correct ). before:   prnt.sc/efhe4k  after filtering:   prntscr.com/efheel")*

I replaced filter.php but it didn't fix my problem. The only change is that cursor type filter does not display numbers correct..

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9 years 8 months ago [\#264461](#264461) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Ticked checkboxes not displayed on filering module](/forum/45-filters-search/889174-ticked-checkboxes-not-displayed-on-filering-module#264461 "-- HikaShop version -- : HikaShop Business 2.6.4 -- Joomla version -- : Joomla! 3.6.5 Stable -- PHP version -- : 5.6.12 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : checked checkboxes not displayed  When I ticked the selected options until click filter button everything is ok, but on the result page I can't see selected filters ( the results are correct ). before:   prnt.sc/efhe4k  after filtering:   prntscr.com/efheel")*

Hi,

Thank you for the accesses. We found the issue and added a patch on our end and on your website.
The patch is now included in the install package available on our end.

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9 years 8 months ago [\#264536](#264536) by [happymarco](/forum/user/44231-happymarco "View happymarco's Profile")  Replied by *[happymarco](/forum/user/44231-happymarco "View happymarco's Profile")* on topic *[Ticked checkboxes not displayed on filering module](/forum/45-filters-search/889174-ticked-checkboxes-not-displayed-on-filering-module#264536 "-- HikaShop version -- : HikaShop Business 2.6.4 -- Joomla version -- : Joomla! 3.6.5 Stable -- PHP version -- : 5.6.12 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : checked checkboxes not displayed  When I ticked the selected options until click filter button everything is ok, but on the result page I can't see selected filters ( the results are correct ). before:   prnt.sc/efhe4k  after filtering:   prntscr.com/efheel")*

Ok, thank you.
It works great but not looks great - could you fix displaying "17-25" on my website?
from:
[ prntscr.com/ehrrof](http://prntscr.com/ehrrof)
to:
[ prntscr.com/ehrqb3](http://prntscr.com/ehrqb3)

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9 years 8 months ago -  9 years 8 months ago [\#264538](#264538) by [Philip](/forum/user/34318-philip "View Philip's Profile")  Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Ticked checkboxes not displayed on filering module](/forum/45-filters-search/889174-ticked-checkboxes-not-displayed-on-filering-module#264538 "-- HikaShop version -- : HikaShop Business 2.6.4 -- Joomla version -- : Joomla! 3.6.5 Stable -- PHP version -- : 5.6.12 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : checked checkboxes not displayed  When I ticked the selected options until click filter button everything is ok, but on the result page I can't see selected filters ( the results are correct ). before:   prnt.sc/efhe4k  after filtering:   prntscr.com/efheel")*

Hello,

I just have a look on your website, and I don't see what you show in your screenshot...
But I guess that some **Css code** can help you ?
Maybe some **display: block** ? or **Margin** ?

**Note :** You can see how to proceed to modify your **frontend Css** with [ **this tutorial**](https://www.hikashop.com/support/contact-us.html).

Regards

Last edit: 9 years 8 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile").

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9 years 8 months ago [\#264656](#264656) by [happymarco](/forum/user/44231-happymarco "View happymarco's Profile")  Replied by *[happymarco](/forum/user/44231-happymarco "View happymarco's Profile")* on topic *[Ticked checkboxes not displayed on filering module](/forum/45-filters-search/889174-ticked-checkboxes-not-displayed-on-filering-module#264656 "-- HikaShop version -- : HikaShop Business 2.6.4 -- Joomla version -- : Joomla! 3.6.5 Stable -- PHP version -- : 5.6.12 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : checked checkboxes not displayed  When I ticked the selected options until click filter button everything is ok, but on the result page I can't see selected filters ( the results are correct ). before:   prnt.sc/efhe4k  after filtering:   prntscr.com/efheel")*

I sent you 2 links - to domplan.pl without access - this is public version and to domplan.active-world.pl which is my developer's version.

You fixed the developer's version but something went wrong with the css for cursor filter. Your email said it was fixed in all Hikashop files so I decided to test-upgrade my developer's version to see if the public version will be fine. It wasn't - the layout is completely off....

I would like you to tell me what exactly needs to be done to fix the cursor filter problem? How did you fix it, which files need to be switched for my public version?

As you can see on my test version, the upgrade of Hikashop has completely destroyed the layout....

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9 years 8 months ago [\#264678](#264678) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Ticked checkboxes not displayed on filering module](/forum/45-filters-search/889174-ticked-checkboxes-not-displayed-on-filering-module#264678 "-- HikaShop version -- : HikaShop Business 2.6.4 -- Joomla version -- : Joomla! 3.6.5 Stable -- PHP version -- : 5.6.12 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : checked checkboxes not displayed  When I ticked the selected options until click filter button everything is ok, but on the result page I can't see selected filters ( the results are correct ). before:   prnt.sc/efhe4k  after filtering:   prntscr.com/efheel")*

Hi,

1. The fix was done in the file administrator/components/com_hikashop/classes/filter.php
So you can just get that file from the new package in back/classes/ and put it there in your website to get the fix on the filters.

2. Regarding the layout differences on the listing, it comes from the view modifications you had. Apparently they weren't done properly since normally updating shouldn't remove them and it seems that you lost them since I can see the default view instead.

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- **[happymarco](/forum/user/44231-happymarco "View happymarco's Profile")**
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9 years 8 months ago [\#264980](#264980) by [happymarco](/forum/user/44231-happymarco "View happymarco's Profile")  Replied by *[happymarco](/forum/user/44231-happymarco "View happymarco's Profile")* on topic *[Ticked checkboxes not displayed on filering module](/forum/45-filters-search/889174-ticked-checkboxes-not-displayed-on-filering-module#264980 "-- HikaShop version -- : HikaShop Business 2.6.4 -- Joomla version -- : Joomla! 3.6.5 Stable -- PHP version -- : 5.6.12 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : checked checkboxes not displayed  When I ticked the selected options until click filter button everything is ok, but on the result page I can't see selected filters ( the results are correct ). before:   prnt.sc/efhe4k  after filtering:   prntscr.com/efheel")*

Ok, Thank you for your help. Problem is fixed.

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