[Skip to main content](#vessel-content)

#   Filtering on custom fields is not working

##

- **[joostbloom](/forum/user/29932-joostbloom "View joostbloom's Profile")**
- [![joostbloom's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29932-joostbloom "View joostbloom's Profile") Topic Author
- [ Offline](/forum/user/29932-joostbloom)

Less More

- Posts: 62
- Thank you received: 0
-
-

8 years 2 months ago [\#296802](#296802) by [joostbloom](/forum/user/29932-joostbloom "View joostbloom's Profile")  *[Filtering on custom fields is not working](/forum/45-filters-search/895514-filtering-on-custom-fields-is-not-working#296802 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 7.1.18 -- Browser(s) name and version -- : Chrome  Hi,  I have a problem with the functionality of filtering of my products. I have setup dynamic filtering on my custom fields. Unfortunately the filter is not working. I onle have the option in the pulldown 'all'. So the content of the custom fields is not showing. I have tried a lot to fix it and search the web and this forum to find a solution, but no.....  Any idea how to get this working?  regrads, Joost")* was created by *[joostbloom](/forum/user/29932-joostbloom "View joostbloom's Profile")*

-- HikaShop version -- : 3.5.1
-- Joomla version -- : 3.8.11
-- PHP version -- : 7.1.18
-- Browser(s) name and version -- : Chrome

Hi,

I have a problem with the functionality of filtering of my products. I have setup dynamic filtering on my custom fields. Unfortunately the filter is not working. I onle have the option in the pulldown 'all'. So the content of the custom fields is not showing. I have tried a lot to fix it and search the web and this forum to find a solution, but no.....

Any idea how to get this working?

regrads,
Joost

- [ ![hikashop.png](/forum/attachment/44558) ](/forum/attachment/44558 "hikashop.png") [ ](/forum/attachment/44558?download=1 "hikashop.png")

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ1LWZpbHRlcnMtc2VhcmNoLzg5NTUxNC1maWx0ZXJpbmctb24tY3VzdG9tLWZpZWxkcy1pcy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
- [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile")
- [ Away](/forum/user/63-nicolas)

Less More

- Posts: 86320
- Thank you received: 14278
-
-

8 years 2 months ago [\#296816](#296816) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Filtering on custom fields is not working](/forum/45-filters-search/895514-filtering-on-custom-fields-is-not-working#296816 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 7.1.18 -- Browser(s) name and version -- : Chrome  Hi,  I have a problem with the functionality of filtering of my products. I have setup dynamic filtering on my custom fields. Unfortunately the filter is not working. I onle have the option in the pulldown 'all'. So the content of the custom fields is not showing. I have tried a lot to fix it and search the web and this forum to find a solution, but no.....  Any idea how to get this working?  regrads, Joost")*

Hi,

The problem is probably with your custom field. The filters will use the values that you entered in the "values" area of the custom field.
This is only available if the custom field is of the type "radio", or "sinmple checkbox", etc.
If your custom field is of the type "text" or "textarea", etc there are no values defined in the custom field.
Also, another thing to check is the "dynamic display" setting of the filter. If that option is activated, the system will only use the values of the custom field which have been selected in the products of the listing below.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ1LWZpbHRlcnMtc2VhcmNoLzg5NTUxNC1maWx0ZXJpbmctb24tY3VzdG9tLWZpZWxkcy1pcy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[joostbloom](/forum/user/29932-joostbloom "View joostbloom's Profile")**
- [![joostbloom's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29932-joostbloom "View joostbloom's Profile") Topic Author
- [ Offline](/forum/user/29932-joostbloom)

Less More

- Posts: 62
- Thank you received: 0
-
-

8 years 2 months ago [\#296843](#296843) by [joostbloom](/forum/user/29932-joostbloom "View joostbloom's Profile")  Replied by *[joostbloom](/forum/user/29932-joostbloom "View joostbloom's Profile")* on topic *[Filtering on custom fields is not working](/forum/45-filters-search/895514-filtering-on-custom-fields-is-not-working#296843 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 7.1.18 -- Browser(s) name and version -- : Chrome  Hi,  I have a problem with the functionality of filtering of my products. I have setup dynamic filtering on my custom fields. Unfortunately the filter is not working. I onle have the option in the pulldown 'all'. So the content of the custom fields is not showing. I have tried a lot to fix it and search the web and this forum to find a solution, but no.....  Any idea how to get this working?  regrads, Joost")*

Hi Nicolas,

Thanks for the quick feedback. Unfortunately isn't one of the mentioned issues the solution. All the custom fields are of the type 'radio'. And the filters are set on 'dynamic display'. But still the filters won't work. Any idea what it can be?

regards,
Joost

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ1LWZpbHRlcnMtc2VhcmNoLzg5NTUxNC1maWx0ZXJpbmctb24tY3VzdG9tLWZpZWxkcy1pcy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Jerome](/forum/user/80-jerome "View Jerome's Profile")**
- [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile")
- [ Offline](/forum/user/80-jerome)
- HikaShop core developer

Less More

- Posts: 26394
- Thank you received: 4078
-
- [](http://obsi.dev)
-

8 years 2 months ago [\#296844](#296844) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Filtering on custom fields is not working](/forum/45-filters-search/895514-filtering-on-custom-fields-is-not-working#296844 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 7.1.18 -- Browser(s) name and version -- : Chrome  Hi,  I have a problem with the functionality of filtering of my products. I have setup dynamic filtering on my custom fields. Unfortunately the filter is not working. I onle have the option in the pulldown 'all'. So the content of the custom fields is not showing. I have tried a lot to fix it and search the web and this forum to find a solution, but no.....  Any idea how to get this working?  regrads, Joost")*

Hello,

Would it be possible to have a screenshot of one of your custom field configuration and the configuration of the according filter ?

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ1LWZpbHRlcnMtc2VhcmNoLzg5NTUxNC1maWx0ZXJpbmctb24tY3VzdG9tLWZpZWxkcy1pcy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[joostbloom](/forum/user/29932-joostbloom "View joostbloom's Profile")**
- [![joostbloom's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29932-joostbloom "View joostbloom's Profile") Topic Author
- [ Offline](/forum/user/29932-joostbloom)

Less More

- Posts: 62
- Thank you received: 0
-
-

8 years 2 months ago [\#296877](#296877) by [joostbloom](/forum/user/29932-joostbloom "View joostbloom's Profile")  Replied by *[joostbloom](/forum/user/29932-joostbloom "View joostbloom's Profile")* on topic *[Filtering on custom fields is not working](/forum/45-filters-search/895514-filtering-on-custom-fields-is-not-working#296877 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 7.1.18 -- Browser(s) name and version -- : Chrome  Hi,  I have a problem with the functionality of filtering of my products. I have setup dynamic filtering on my custom fields. Unfortunately the filter is not working. I onle have the option in the pulldown 'all'. So the content of the custom fields is not showing. I have tried a lot to fix it and search the web and this forum to find a solution, but no.....  Any idea how to get this working?  regrads, Joost")*

Hi, Sure, no problem. See the attached screen shots.

regards,
Joost

- [ ![AdministratieFilter.png](/forum/attachment/44573) ](/forum/attachment/44573 "...atieFilter.png") [ ](/forum/attachment/44573?download=1 "...atieFilter.png")
- [ ![AdministratieVeldstone.png](/forum/attachment/44574) ](/forum/attachment/44574 "...eVeldstone.png") [ ](/forum/attachment/44574?download=1 "...eVeldstone.png")

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ1LWZpbHRlcnMtc2VhcmNoLzg5NTUxNC1maWx0ZXJpbmctb24tY3VzdG9tLWZpZWxkcy1pcy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Jerome](/forum/user/80-jerome "View Jerome's Profile")**
- [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile")
- [ Offline](/forum/user/80-jerome)
- HikaShop core developer

Less More

- Posts: 26394
- Thank you received: 4078
-
- [](http://obsi.dev)
-

8 years 2 months ago [\#296886](#296886) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Filtering on custom fields is not working](/forum/45-filters-search/895514-filtering-on-custom-fields-is-not-working#296886 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 7.1.18 -- Browser(s) name and version -- : Chrome  Hi,  I have a problem with the functionality of filtering of my products. I have setup dynamic filtering on my custom fields. Unfortunately the filter is not working. I onle have the option in the pulldown 'all'. So the content of the custom fields is not showing. I have tried a lot to fix it and search the web and this forum to find a solution, but no.....  Any idea how to get this working?  regrads, Joost")*

Hello,

Your radio custom field do not have values ; I suppose that the reason why the filter cannot list the possibles values since it access that information from the custom field configuration.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

The following user(s) said Thank You: [joostbloom](/forum/user/29932-joostbloom "View joostbloom's Profile")

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ1LWZpbHRlcnMtc2VhcmNoLzg5NTUxNC1maWx0ZXJpbmctb24tY3VzdG9tLWZpZWxkcy1pcy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[joostbloom](/forum/user/29932-joostbloom "View joostbloom's Profile")**
- [![joostbloom's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29932-joostbloom "View joostbloom's Profile") Topic Author
- [ Offline](/forum/user/29932-joostbloom)

Less More

- Posts: 62
- Thank you received: 0
-
-

8 years 2 months ago [\#296912](#296912) by [joostbloom](/forum/user/29932-joostbloom "View joostbloom's Profile")  Replied by *[joostbloom](/forum/user/29932-joostbloom "View joostbloom's Profile")* on topic *[Filtering on custom fields is not working](/forum/45-filters-search/895514-filtering-on-custom-fields-is-not-working#296912 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 7.1.18 -- Browser(s) name and version -- : Chrome  Hi,  I have a problem with the functionality of filtering of my products. I have setup dynamic filtering on my custom fields. Unfortunately the filter is not working. I onle have the option in the pulldown 'all'. So the content of the custom fields is not showing. I have tried a lot to fix it and search the web and this forum to find a solution, but no.....  Any idea how to get this working?  regrads, Joost")*

Hi Jerome,

Problem solved! I thought the data was taken automaticaly/dynamically.

regards and thanks for the great and quick support.

Joost

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ1LWZpbHRlcnMtc2VhcmNoLzg5NTUxNC1maWx0ZXJpbmctb24tY3VzdG9tLWZpZWxkcy1pcy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[tigersloft](/forum/user/19879-tigersloft "View tigersloft's Profile")**
- [![tigersloft's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/19879-tigersloft "View tigersloft's Profile")
- [ Offline](/forum/user/19879-tigersloft)

Less More

- Posts: 5
- Thank you received: 0
-
-

8 years 1 month ago [\#298145](#298145) by [tigersloft](/forum/user/19879-tigersloft "View tigersloft's Profile")  Replied by *[tigersloft](/forum/user/19879-tigersloft "View tigersloft's Profile")* on topic *[Filtering on custom fields is not working](/forum/45-filters-search/895514-filtering-on-custom-fields-is-not-working#298145 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 7.1.18 -- Browser(s) name and version -- : Chrome  Hi,  I have a problem with the functionality of filtering of my products. I have setup dynamic filtering on my custom fields. Unfortunately the filter is not working. I onle have the option in the pulldown 'all'. So the content of the custom fields is not showing. I have tried a lot to fix it and search the web and this forum to find a solution, but no.....  Any idea how to get this working?  regrads, Joost")*

just so i'm clear. are you saying that filtering by custom fields (text) only works with values entered directly into the filter? It won't work with actual text entered in the field from the back end?

if so, is that functionality in the works? it would be immensely helpful.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ1LWZpbHRlcnMtc2VhcmNoLzg5NTUxNC1maWx0ZXJpbmctb24tY3VzdG9tLWZpZWxkcy1pcy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
- [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile")
- [ Away](/forum/user/63-nicolas)

Less More

- Posts: 86320
- Thank you received: 14278
-
-

8 years 1 month ago [\#298148](#298148) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Filtering on custom fields is not working](/forum/45-filters-search/895514-filtering-on-custom-fields-is-not-working#298148 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 7.1.18 -- Browser(s) name and version -- : Chrome  Hi,  I have a problem with the functionality of filtering of my products. I have setup dynamic filtering on my custom fields. Unfortunately the filter is not working. I onle have the option in the pulldown 'all'. So the content of the custom fields is not showing. I have tried a lot to fix it and search the web and this forum to find a solution, but no.....  Any idea how to get this working?  regrads, Joost")*

Hi,

No. If it's a text custom field, you can only use a text filter on it.
In that case, the users will see a text input for the filter and it will search among the values entered in the custom field in the products.
If you want a dropdown/radio/checkbox filter, then you need to use a dropdown/radio/checkbox custom field.
The only exception is if in your text custom field, you're entering numbers. In that case, you can enter steps in your dropdown/radio/checkbox filter and the filter will display selectable ranges based on these steps to be able to search among the values in the custom field.

There is no functionality in the works for now to be able to generate the values of a dropdown/radio/checkbox filter from the values entered in a text custom field.
We actually want to redo the filters system from the ground up this year or next year, so we're waiting before implementing new features in that old filter system so that we can directly add them once the new system will be available.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ1LWZpbHRlcnMtc2VhcmNoLzg5NTUxNC1maWx0ZXJpbmctb24tY3VzdG9tLWZpZWxkcy1pcy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

Board Categories HikaShop Install &amp; Update Product &amp; Category Display Content Creation Sales and Orders Orders management Reports &amp; Statistics Customers Checkout Payment Methods Shipping Methods Import &amp; Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel &amp; Slider Mass Actions Filters &amp; Search Discount &amp; Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to?

[](/forum/topics/feed/mode-topics?format=feed&type=rss)

Time to create page: 0.081 seconds

[Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)

[](#top)
