[Skip to main content](#vessel-content) # Dynamic filters forgetting the available filter options ## - **[frik](/forum/user/52036-frik "View frik's Profile")** - [![frik's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/52036-frik "View frik's Profile") Topic Author - [ Offline](/forum/user/52036-frik) Less More - Posts: 41 - Thank you received: 2 - - 1 year 3 months ago [\#367929](#367929) by [frik](/forum/user/52036-frik "View frik's Profile") *[Dynamic filters forgetting the available filter options](/forum/45-filters-search/909588-dynamic-filters-forgetting-the-available-filter-options#367929 "-- HikaShop version -- : 5.0.2 -- Joomla version -- : 4.4.2 -- PHP version -- : 8.2 -- Browser(s) name and version -- : Chrome/Opera GX latest versions Good day, We have an interesting problem using dynamic filters. Let me tell how the problem came. When you use the "Termékek keresése" filter on the top of the page, type "abn" then press enter. Then, you'll see filters above the products. Select "ABN" for the "Márka" filter, wait a second for the filtering and then under "Anyag", select "textil" - there would be two other options than textil, one is minden (all), and plüss is the other. But then, if you open the "Anyag" filter after the filtering is done, you'll see three more options than before; gumi, műanyag and poliészter - and after selecting one of them, they will return no results. The interesting thing is that if we click on "Szűrés törlése" (Clear filters) - and reapplying "ABN" for Márka, and "textil" for Anyag, it starts to work as expected. Could you help us with that? Also, it has a lot of modifications on the front and backend as well, so it would need some time to check all functions after an upgrade to the latest version. - Hope that's not the root of the problem Thank you, FRIK")* was created by *[frik](/forum/user/52036-frik "View frik's Profile")* -- HikaShop version -- : 5.0.2 -- Joomla version -- : 4.4.2 -- PHP version -- : 8.2 -- Browser(s) name and version -- : Chrome/Opera GX latest versions Good day, We have an interesting problem using dynamic filters. Let me tell how the problem came. When you use the "Termékek keresése" filter on the top of the page, type "abn" then press enter. Then, you'll see filters above the products. Select "ABN" for the "Márka" filter, wait a second for the filtering and then under "Anyag", select "textil" - there would be two other options than textil, one is minden (all), and plüss is the other. But then, if you open the "Anyag" filter after the filtering is done, you'll see three more options than before; gumi, műanyag and poliészter - and after selecting one of them, they will return no results. The interesting thing is that if we click on "Szűrés törlése" (Clear filters) - and reapplying "ABN" for Márka, and "textil" for Anyag, it starts to work as expected. Could you help us with that? Also, it has a lot of modifications on the front and backend as well, so it would need some time to check all functions after an upgrade to the latest version. - Hope that's not the root of the problem Thank you, FRIK Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ1LWZpbHRlcnMtc2VhcmNoLzkwOTU4OC1keW5hbWljLWZpbHRlcnMtZm9yZ2V0dGluZy10aGUtYXZhaWxhYmxlLWZpbHRlci1vcHRpb25zP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 1 year 3 months ago [\#367930](#367930) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Dynamic filters forgetting the available filter options](/forum/45-filters-search/909588-dynamic-filters-forgetting-the-available-filter-options#367930 "-- HikaShop version -- : 5.0.2 -- Joomla version -- : 4.4.2 -- PHP version -- : 8.2 -- Browser(s) name and version -- : Chrome/Opera GX latest versions Good day, We have an interesting problem using dynamic filters. Let me tell how the problem came. When you use the "Termékek keresése" filter on the top of the page, type "abn" then press enter. Then, you'll see filters above the products. Select "ABN" for the "Márka" filter, wait a second for the filtering and then under "Anyag", select "textil" - there would be two other options than textil, one is minden (all), and plüss is the other. But then, if you open the "Anyag" filter after the filtering is done, you'll see three more options than before; gumi, műanyag and poliészter - and after selecting one of them, they will return no results. The interesting thing is that if we click on "Szűrés törlése" (Clear filters) - and reapplying "ABN" for Márka, and "textil" for Anyag, it starts to work as expected. Could you help us with that? Also, it has a lot of modifications on the front and backend as well, so it would need some time to check all functions after an upgrade to the latest version. - Hope that's not the root of the problem Thank you, FRIK")* Hi, The main modification I recall on dynamic filters was the > Filters with their "dynamic display" setting turned on will now keep their values once they are used until the filters are reset. in HikaShop 4.7.4: [ www.hikashop.com/support/documentation/5...ashop-changelog.html](https://www.hikashop.com/support/documentation/56-hikashop-changelog.html) Since you already have the modifications for this included in the 5.0.2, updating to the latest version shouldn't change anything. No one else reported a similar issue either, and I've never seen that kind of behavior. So it could well be due to customization. That's hard to say. This will require looking deeper into it. We'll need a backend access and a FTP access. Could you provide these via our contact form ? [ www.hikashop.com/support/contact-us.html](https://www.hikashop.com/support/contact-us.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ1LWZpbHRlcnMtc2VhcmNoLzkwOTU4OC1keW5hbWljLWZpbHRlcnMtZm9yZ2V0dGluZy10aGUtYXZhaWxhYmxlLWZpbHRlci1vcHRpb25zP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[frik](/forum/user/52036-frik "View frik's Profile")** - [![frik's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/52036-frik "View frik's Profile") Topic Author - [ Offline](/forum/user/52036-frik) Less More - Posts: 41 - Thank you received: 2 - - 1 year 3 months ago [\#367934](#367934) by [frik](/forum/user/52036-frik "View frik's Profile") Replied by *[frik](/forum/user/52036-frik "View frik's Profile")* on topic *[Dynamic filters forgetting the available filter options](/forum/45-filters-search/909588-dynamic-filters-forgetting-the-available-filter-options#367934 "-- HikaShop version -- : 5.0.2 -- Joomla version -- : 4.4.2 -- PHP version -- : 8.2 -- Browser(s) name and version -- : Chrome/Opera GX latest versions Good day, We have an interesting problem using dynamic filters. Let me tell how the problem came. When you use the "Termékek keresése" filter on the top of the page, type "abn" then press enter. Then, you'll see filters above the products. Select "ABN" for the "Márka" filter, wait a second for the filtering and then under "Anyag", select "textil" - there would be two other options than textil, one is minden (all), and plüss is the other. But then, if you open the "Anyag" filter after the filtering is done, you'll see three more options than before; gumi, műanyag and poliészter - and after selecting one of them, they will return no results. The interesting thing is that if we click on "Szűrés törlése" (Clear filters) - and reapplying "ABN" for Márka, and "textil" for Anyag, it starts to work as expected. Could you help us with that? Also, it has a lot of modifications on the front and backend as well, so it would need some time to check all functions after an upgrade to the latest version. - Hope that's not the root of the problem Thank you, FRIK")* Hi nicolas, Thank you in advance. I sent the accesses through email. FRIK Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ1LWZpbHRlcnMtc2VhcmNoLzkwOTU4OC1keW5hbWljLWZpbHRlcnMtZm9yZ2V0dGluZy10aGUtYXZhaWxhYmxlLWZpbHRlci1vcHRpb25zP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 1 year 3 months ago [\#367952](#367952) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Dynamic filters forgetting the available filter options](/forum/45-filters-search/909588-dynamic-filters-forgetting-the-available-filter-options#367952 "-- HikaShop version -- : 5.0.2 -- Joomla version -- : 4.4.2 -- PHP version -- : 8.2 -- Browser(s) name and version -- : Chrome/Opera GX latest versions Good day, We have an interesting problem using dynamic filters. Let me tell how the problem came. When you use the "Termékek keresése" filter on the top of the page, type "abn" then press enter. Then, you'll see filters above the products. Select "ABN" for the "Márka" filter, wait a second for the filtering and then under "Anyag", select "textil" - there would be two other options than textil, one is minden (all), and plüss is the other. But then, if you open the "Anyag" filter after the filtering is done, you'll see three more options than before; gumi, műanyag and poliészter - and after selecting one of them, they will return no results. The interesting thing is that if we click on "Szűrés törlése" (Clear filters) - and reapplying "ABN" for Márka, and "textil" for Anyag, it starts to work as expected. Could you help us with that? Also, it has a lot of modifications on the front and backend as well, so it would need some time to check all functions after an upgrade to the latest version. - Hope that's not the root of the problem Thank you, FRIK")* Hi, From what I understand, the issue is a timing issue with the caching on dynamic filter data. However, I have a hard time pin pointing precisely what the solution could be. So, I recommend you to go in your PHPMyAdmin and add an entry with the namekey "filter_dynamic_caching" and the value "0" in the hikashop_config table. This will deactivate the caching on the dynamic filter data. On your website, it won't impact the rendering as you only have a couple thousand products but it will prevent the timing issue with the caching. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ1LWZpbHRlcnMtc2VhcmNoLzkwOTU4OC1keW5hbWljLWZpbHRlcnMtZm9yZ2V0dGluZy10aGUtYXZhaWxhYmxlLWZpbHRlci1vcHRpb25zP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[frik](/forum/user/52036-frik "View frik's Profile")** - [![frik's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/52036-frik "View frik's Profile") Topic Author - [ Offline](/forum/user/52036-frik) Less More - Posts: 41 - Thank you received: 2 - - 1 year 3 months ago [\#367959](#367959) by [frik](/forum/user/52036-frik "View frik's Profile") Replied by *[frik](/forum/user/52036-frik "View frik's Profile")* on topic *[Dynamic filters forgetting the available filter options](/forum/45-filters-search/909588-dynamic-filters-forgetting-the-available-filter-options#367959 "-- HikaShop version -- : 5.0.2 -- Joomla version -- : 4.4.2 -- PHP version -- : 8.2 -- Browser(s) name and version -- : Chrome/Opera GX latest versions Good day, We have an interesting problem using dynamic filters. Let me tell how the problem came. When you use the "Termékek keresése" filter on the top of the page, type "abn" then press enter. Then, you'll see filters above the products. Select "ABN" for the "Márka" filter, wait a second for the filtering and then under "Anyag", select "textil" - there would be two other options than textil, one is minden (all), and plüss is the other. But then, if you open the "Anyag" filter after the filtering is done, you'll see three more options than before; gumi, műanyag and poliészter - and after selecting one of them, they will return no results. The interesting thing is that if we click on "Szűrés törlése" (Clear filters) - and reapplying "ABN" for Márka, and "textil" for Anyag, it starts to work as expected. Could you help us with that? Also, it has a lot of modifications on the front and backend as well, so it would need some time to check all functions after an upgrade to the latest version. - Hope that's not the root of the problem Thank you, FRIK")* Hi Nicolas, Thank you very much, adding the entry to the config table solved the problem. Now it works perfectly! Regards, FRIK Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ1LWZpbHRlcnMtc2VhcmNoLzkwOTU4OC1keW5hbWljLWZpbHRlcnMtZm9yZ2V0dGluZy10aGUtYXZhaWxhYmxlLWZpbHRlci1vcHRpb25zP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.073 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)