[Skip to main content](#vessel-content) # 404 Error Related to Filter Module ## - **[posurreal](/forum/user/35847-posurreal "View posurreal's Profile")** - [![posurreal's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35847-posurreal "View posurreal's Profile") Topic Author - [ Offline](/forum/user/35847-posurreal) Less More - Posts: 20 - Thank you received: 4 - - 7 months 1 week ago - 7 months 1 week ago [\#371026](#371026) by [posurreal](/forum/user/35847-posurreal "View posurreal's Profile") *[404 Error Related to Filter Module](/forum/45-filters-search/910219-404-error-related-to-filter-module#371026 "-- HikaShop version -- : 6.4.0 -- Joomla version -- : 6.0.3 -- PHP version -- : 8.3.30 -- Browser(s) name and version -- : Firefox 149.0, Chrome Version 146.0.7680.165 (Official Build) (64-bit) -- Error-message(debug-mod must be tuned on) -- : Status 404 Version HTTP/3 Transferred 5.59 kB (20.60 kB size) Referrer Policy strict-origin-when-cross-origin DNS Resolution DNS over HTTPS wmrhill.com/upgrade6/glass-containers/nu...ilter_Packed_3%3D%2B Thank you in advance for your help. This error message is in the browser Console. I am on wmrhill.com/upgrade6/glass-containers/di...or-wine-bottles-bulk and selected the filter Adante. Notice how the URL of the error does not contain distributor-wine-bottles-bulk. It was removed from the URL after making a filter selection (Adante). The product containing "Adante" did show up successfully.")* was created by *[posurreal](/forum/user/35847-posurreal "View posurreal's Profile")* -- HikaShop version -- : 6.4.0 -- Joomla version -- : 6.0.3 -- PHP version -- : 8.3.30 -- Browser(s) name and version -- : Firefox 149.0, Chrome Version 146.0.7680.165 (Official Build) (64-bit) -- Error-message(debug-mod must be tuned on) -- : Status 404 Version HTTP/3 Transferred 5.59 kB (20.60 kB size) Referrer Policy strict-origin-when-cross-origin DNS Resolution DNS over HTTPS [ wmrhill.com/upgrade6/glass-containers/nu...ilter\_Packed\_3%3D%2B](https://wmrhill.com/upgrade6/glass-containers/null&limitstart=0&filter_Capacity_5=+&filter_Color_6=+&filter_Finish_2=+&filter_Style_1=+&filter_Packed_3=+&return_url=https%3A%2F%2Fwmrhill.com%2Fupgrade6%2Fglass-containers%2Fdistributor-wine-bottles-bulk%3Flimitstart%3D0%26filter_Capacity_5%3D%2B%26filter_Color_6%3D%2B%26filter_Finish_2%3D%2B%26filter_Style_1%3D%2B%26filter_Packed_3%3D%2B) Thank you in advance for your help. This error message is in the browser Console. I am on [ wmrhill.com/upgrade6/glass-containers/di...or-wine-bottles-bulk](https://wmrhill.com/upgrade6/glass-containers/distributor-wine-bottles-bulk) and selected the filter Adante. Notice how the URL of the error does not contain distributor-wine-bottles-bulk. It was removed from the URL after making a filter selection (Adante). The product containing "Adante" did show up successfully. Last edit: 7 months 1 week ago by [posurreal](/forum/user/35847-posurreal "View posurreal's Profile"). Reason: Found Chrome Version Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ1LWZpbHRlcnMtc2VhcmNoLzkxMDIxOS00MDQtZXJyb3ItcmVsYXRlZC10by1maWx0ZXItbW9kdWxlP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 7 months 1 week ago [\#371036](#371036) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[404 Error Related to Filter Module](/forum/45-filters-search/910219-404-error-related-to-filter-module#371036 "-- HikaShop version -- : 6.4.0 -- Joomla version -- : 6.0.3 -- PHP version -- : 8.3.30 -- Browser(s) name and version -- : Firefox 149.0, Chrome Version 146.0.7680.165 (Official Build) (64-bit) -- Error-message(debug-mod must be tuned on) -- : Status 404 Version HTTP/3 Transferred 5.59 kB (20.60 kB size) Referrer Policy strict-origin-when-cross-origin DNS Resolution DNS over HTTPS wmrhill.com/upgrade6/glass-containers/nu...ilter_Packed_3%3D%2B Thank you in advance for your help. This error message is in the browser Console. I am on wmrhill.com/upgrade6/glass-containers/di...or-wine-bottles-bulk and selected the filter Adante. Notice how the URL of the error does not contain distributor-wine-bottles-bulk. It was removed from the URL after making a filter selection (Adante). The product containing "Adante" did show up successfully.")* Hi, Thank you for those details, they helped a lot to identify the issue. The 404 comes from a request to a URL like glass-containers/null&limitstart=0&... The null in the URL means that a data-refresh-url attribute is missing from one of the filter refresh areas in the HTML. This typically happens when you have a Joomla template override for HikaShop listing or filter views that is based on an older version of HikaShop. The data-refresh-url and data-use-url attributes on the product listing div were added in a more recent version, and an outdated template override would not include them. Could you check if your Joomla template has view overrides for HikaShop? You can look in your template folder at: `templates/YOUR_TEMPLATE/html/com_hikashop/product/listing.php` or `templates/YOUR_TEMPLATE/html/com_hikashop/product/filter.php` If those files exist, they are overriding the default HikaShop views. You can either update them to match the current HikaShop version, or rename/remove them temporarily to confirm that this fixes the 404 issue. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ1LWZpbHRlcnMtc2VhcmNoLzkxMDIxOS00MDQtZXJyb3ItcmVsYXRlZC10by1maWx0ZXItbW9kdWxlP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. 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