[Skip to main content](#vessel-content) # Discount being applied twice! ## - **[djmelville](/forum/user/16551-djmelville "View djmelville's Profile")** - [![djmelville's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar_2013-05-01.jpg)](/forum/user/16551-djmelville "View djmelville's Profile") Topic Author - [ Offline](/forum/user/16551-djmelville) Less More - Posts: 10 - Thank you received: 0 - - - - 13 years 6 days ago [\#129790](#129790) by [djmelville](/forum/user/16551-djmelville "View djmelville's Profile") *[Discount being applied twice!](/forum/46-discount-coupon/863171-discount-being-applied-twice#129790 "-- url of the page with the problem -- : Checkout -- HikaShop version -- : HikaShop Business: 2.2.2 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : Firefox 24.0 -- Error-message(debug-mod must be tuned on) -- : Error_message No error message seen I have a simple discount set up to give a 20% discount when a customer orders 5 items or more totaling $300 or more. It works absolutely fine in testing. However, I recently had a customer place an order of 5 items totaling $300, and the discount they received was $108 when it should have only been $60 for a final total of $240. But somehow the discount is being applied twice. ($300 less 20% = $240) less 20% = $192. I tested it again, and it's still doing it correctly, but somehow in the checkout/process the discount is being applied a second time, and obviously that is not correct. I have a screen shot attached to show how the discount is set up.")* was created by *[djmelville](/forum/user/16551-djmelville "View djmelville's Profile")* -- url of the page with the problem -- : Checkout -- HikaShop version -- : HikaShop Business: 2.2.2 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : Firefox 24.0 -- Error-message(debug-mod must be tuned on) -- : Error_message No error message seen I have a simple discount set up to give a 20% discount when a customer orders 5 items or more totaling $300 or more. It works absolutely fine in testing. However, I recently had a customer place an order of 5 items totaling $300, and the discount they received was $108 when it should have only been $60 for a final total of $240. But somehow the discount is being applied twice. ($300 less 20% = $240) less 20% = $192. I tested it again, and it's still doing it correctly, but somehow in the checkout/process the discount is being applied a second time, and obviously that is not correct. I have a screen shot attached to show how the discount is set up. - [ ![h865073e_2013-10-27.png](/forum/attachment/13218) ](/forum/attachment/13218 "...2013-10-27.png") [ ](/forum/attachment/13218?download=1 "...2013-10-27.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NjMxNzEtZGlzY291bnQtYmVpbmctYXBwbGllZC10d2ljZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 6 days ago [\#129808](#129808) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Discount being applied twice!](/forum/46-discount-coupon/863171-discount-being-applied-twice#129808 "-- url of the page with the problem -- : Checkout -- HikaShop version -- : HikaShop Business: 2.2.2 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : Firefox 24.0 -- Error-message(debug-mod must be tuned on) -- : Error_message No error message seen I have a simple discount set up to give a 20% discount when a customer orders 5 items or more totaling $300 or more. It works absolutely fine in testing. However, I recently had a customer place an order of 5 items totaling $300, and the discount they received was $108 when it should have only been $60 for a final total of $240. But somehow the discount is being applied twice. ($300 less 20% = $240) less 20% = $192. I tested it again, and it's still doing it correctly, but somehow in the checkout/process the discount is being applied a second time, and obviously that is not correct. I have a screen shot attached to show how the discount is set up.")* Hi, You maybe have more than one discount applied to your order so can you check and show us a list of your discounts through some screenshots ? Also you should check the **Apply discounts** option through "*Hikashop->System->Configuration->'Main'->'Taxes'*" Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NjMxNzEtZGlzY291bnQtYmVpbmctYXBwbGllZC10d2ljZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[djmelville](/forum/user/16551-djmelville "View djmelville's Profile")** - [![djmelville's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar_2013-05-01.jpg)](/forum/user/16551-djmelville "View djmelville's Profile") Topic Author - [ Offline](/forum/user/16551-djmelville) Less More - Posts: 10 - Thank you received: 0 - - - - 13 years 5 days ago [\#129864](#129864) by [djmelville](/forum/user/16551-djmelville "View djmelville's Profile") Replied by *[djmelville](/forum/user/16551-djmelville "View djmelville's Profile")* on topic *[Discount being applied twice!](/forum/46-discount-coupon/863171-discount-being-applied-twice#129864 "-- url of the page with the problem -- : Checkout -- HikaShop version -- : HikaShop Business: 2.2.2 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : Firefox 24.0 -- Error-message(debug-mod must be tuned on) -- : Error_message No error message seen I have a simple discount set up to give a 20% discount when a customer orders 5 items or more totaling $300 or more. It works absolutely fine in testing. However, I recently had a customer place an order of 5 items totaling $300, and the discount they received was $108 when it should have only been $60 for a final total of $240. But somehow the discount is being applied twice. ($300 less 20% = $240) less 20% = $192. I tested it again, and it's still doing it correctly, but somehow in the checkout/process the discount is being applied a second time, and obviously that is not correct. I have a screen shot attached to show how the discount is set up.")* This is the only discount I have configured (see attached, and see previous attachment for details). I have attached a screen shot of the taxes configuration; it is set to apply discounts Before taxes (see attached). - [ ![h71aa4dd.png](/forum/attachment/13235) ](/forum/attachment/13235 "h71aa4dd.png") [ ](/forum/attachment/13235?download=1 "h71aa4dd.png") - [ ![h6e7db3a.png](/forum/attachment/13236) ](/forum/attachment/13236 "h6e7db3a.png") [ ](/forum/attachment/13236?download=1 "h6e7db3a.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NjMxNzEtZGlzY291bnQtYmVpbmctYXBwbGllZC10d2ljZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 5 days ago [\#129889](#129889) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Discount being applied twice!](/forum/46-discount-coupon/863171-discount-being-applied-twice#129889 "-- url of the page with the problem -- : Checkout -- HikaShop version -- : HikaShop Business: 2.2.2 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : Firefox 24.0 -- Error-message(debug-mod must be tuned on) -- : Error_message No error message seen I have a simple discount set up to give a 20% discount when a customer orders 5 items or more totaling $300 or more. It works absolutely fine in testing. However, I recently had a customer place an order of 5 items totaling $300, and the discount they received was $108 when it should have only been $60 for a final total of $240. But somehow the discount is being applied twice. ($300 less 20% = $240) less 20% = $192. I tested it again, and it's still doing it correctly, but somehow in the checkout/process the discount is being applied a second time, and obviously that is not correct. I have a screen shot attached to show how the discount is set up.")* Ok, so can I do some tests through your website so that I can reproduce and understand the issue that you are having ? I'll just need a test account and a link to one of the products of the "Leadership Academy" category. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NjMxNzEtZGlzY291bnQtYmVpbmctYXBwbGllZC10d2ljZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[djmelville](/forum/user/16551-djmelville "View djmelville's Profile")** - [![djmelville's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar_2013-05-01.jpg)](/forum/user/16551-djmelville "View djmelville's Profile") Topic Author - [ Offline](/forum/user/16551-djmelville) Less More - Posts: 10 - Thank you received: 0 - - - - 13 years 4 days ago [\#130136](#130136) by [djmelville](/forum/user/16551-djmelville "View djmelville's Profile") Replied by *[djmelville](/forum/user/16551-djmelville "View djmelville's Profile")* on topic *[Discount being applied twice!](/forum/46-discount-coupon/863171-discount-being-applied-twice#130136 "-- url of the page with the problem -- : Checkout -- HikaShop version -- : HikaShop Business: 2.2.2 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : Firefox 24.0 -- Error-message(debug-mod must be tuned on) -- : Error_message No error message seen I have a simple discount set up to give a 20% discount when a customer orders 5 items or more totaling $300 or more. It works absolutely fine in testing. However, I recently had a customer place an order of 5 items totaling $300, and the discount they received was $108 when it should have only been $60 for a final total of $240. But somehow the discount is being applied twice. ($300 less 20% = $240) less 20% = $192. I tested it again, and it's still doing it correctly, but somehow in the checkout/process the discount is being applied a second time, and obviously that is not correct. I have a screen shot attached to show how the discount is set up.")* I sent you a private message regarding this ... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NjMxNzEtZGlzY291bnQtYmVpbmctYXBwbGllZC10d2ljZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. 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