[Skip to main content](#vessel-content) # How to implement coupon code entered by customer ## - **[maglott](/forum/user/12356-maglott "View maglott's Profile")** - [![maglott's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12356-maglott "View maglott's Profile") Topic Author - [ Offline](/forum/user/12356-maglott) Less More - Posts: 79 - Thank you received: 3 - - 12 years 10 months ago [\#134902](#134902) by [maglott](/forum/user/12356-maglott "View maglott's Profile") *[How to implement coupon code entered by customer](/forum/46-discount-coupon/864053-how-to-implement-coupon-code-entered-by-customer#134902 "-- url of the page with the problem -- : www.mercurey-narjoux-normand.com -- HikaShop version -- : 2.2.2. -- Joomla version -- : 3.1 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, In your featured functions is says for coupons : "coupon codes can be entered by customers while they check-out on your shop" Sorry, I searched in your documentation/FAQ but didn't find any clue to implement this. Can you help me? Merci beaucoup. Xavier")* was created by *[maglott](/forum/user/12356-maglott "View maglott's Profile")* -- url of the page with the problem -- : [ www.mercurey-narjoux-normand.com](http://www.mercurey-narjoux-normand.com) -- HikaShop version -- : 2.2.2. -- Joomla version -- : 3.1 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, In your featured functions is says for coupons : "coupon codes can be entered by customers while they check-out on your shop" Sorry, I searched in your documentation/FAQ but didn't find any clue to implement this. Can you help me? Merci beaucoup. Xavier Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NjQwNTMtaG93LXRvLWltcGxlbWVudC1jb3Vwb24tY29kZS1lbnRlcmVkLWJ5LWN1c3RvbWVyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 10 months ago [\#134907](#134907) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[How to implement coupon code entered by customer](/forum/46-discount-coupon/864053-how-to-implement-coupon-code-entered-by-customer#134907 "-- url of the page with the problem -- : www.mercurey-narjoux-normand.com -- HikaShop version -- : 2.2.2. -- Joomla version -- : 3.1 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, In your featured functions is says for coupons : "coupon codes can be entered by customers while they check-out on your shop" Sorry, I searched in your documentation/FAQ but didn't find any clue to implement this. Can you help me? Merci beaucoup. Xavier")* Hi, You'll just have to add the "coupon" action through one of your checkout workflow step via "*Hikashop->System->Configuration->Checkout*". Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NjQwNTMtaG93LXRvLWltcGxlbWVudC1jb3Vwb24tY29kZS1lbnRlcmVkLWJ5LWN1c3RvbWVyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[maglott](/forum/user/12356-maglott "View maglott's Profile")** - [![maglott's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12356-maglott "View maglott's Profile") Topic Author - [ Offline](/forum/user/12356-maglott) Less More - Posts: 79 - Thank you received: 3 - - 12 years 10 months ago [\#134938](#134938) by [maglott](/forum/user/12356-maglott "View maglott's Profile") Replied by *[maglott](/forum/user/12356-maglott "View maglott's Profile")* on topic *[How to implement coupon code entered by customer](/forum/46-discount-coupon/864053-how-to-implement-coupon-code-entered-by-customer#134938 "-- url of the page with the problem -- : www.mercurey-narjoux-normand.com -- HikaShop version -- : 2.2.2. -- Joomla version -- : 3.1 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, In your featured functions is says for coupons : "coupon codes can be entered by customers while they check-out on your shop" Sorry, I searched in your documentation/FAQ but didn't find any clue to implement this. Can you help me? Merci beaucoup. Xavier")* Thanks, No problem for me to make discounts working, but I understand the coupon method allows the discount to be granted only when the customer insert his coupon code. My questions are : . where to create the coupon code in back-end ? . how to show the input zone for that coupon code to be inserted by the customer ? Merci beaucoup. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NjQwNTMtaG93LXRvLWltcGxlbWVudC1jb3Vwb24tY29kZS1lbnRlcmVkLWJ5LWN1c3RvbWVyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 10 months ago [\#134948](#134948) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[How to implement coupon code entered by customer](/forum/46-discount-coupon/864053-how-to-implement-coupon-code-entered-by-customer#134948 "-- url of the page with the problem -- : www.mercurey-narjoux-normand.com -- HikaShop version -- : 2.2.2. -- Joomla version -- : 3.1 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, In your featured functions is says for coupons : "coupon codes can be entered by customers while they check-out on your shop" Sorry, I searched in your documentation/FAQ but didn't find any clue to implement this. Can you help me? Merci beaucoup. Xavier")* Hi, 1. You'll be able to create your coupon through "*Hikashop->Orders->Discounts->New*" by setting the "Type" option to Coupons, and your coupon's code through the "code" option. 2. As I told you, if you want the coupon code input to be displayed through your checkout : > You'll just have to add the "coupon" action through one of your checkout workflow step via "Hikashop->System->Configuration->Checkout". Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NjQwNTMtaG93LXRvLWltcGxlbWVudC1jb3Vwb24tY29kZS1lbnRlcmVkLWJ5LWN1c3RvbWVyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[maglott](/forum/user/12356-maglott "View maglott's Profile")** - [![maglott's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12356-maglott "View maglott's Profile") Topic Author - [ Offline](/forum/user/12356-maglott) Less More - Posts: 79 - Thank you received: 3 - - 12 years 10 months ago [\#134957](#134957) by [maglott](/forum/user/12356-maglott "View maglott's Profile") Replied by *[maglott](/forum/user/12356-maglott "View maglott's Profile")* on topic *[How to implement coupon code entered by customer](/forum/46-discount-coupon/864053-how-to-implement-coupon-code-entered-by-customer#134957 "-- url of the page with the problem -- : www.mercurey-narjoux-normand.com -- HikaShop version -- : 2.2.2. -- Joomla version -- : 3.1 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, In your featured functions is says for coupons : "coupon codes can be entered by customers while they check-out on your shop" Sorry, I searched in your documentation/FAQ but didn't find any clue to implement this. Can you help me? Merci beaucoup. Xavier")* Many thanks for your quick reply. <> I have implemented a coupon (code "PNoel" for 10% discount, see enclosed image "parametrage_coupon.jpg") <> The coupon step is included in the workflow (see enclosed image "parametrage-passage-en-caisse.jpg") <> In the front-end the 10% discount is automatically calculated, there's no input zone for typing the coupon code (see enclosed image "check-out-front-end.jpg") I must have missed something somewhere ... The URL of the shop is [ www.mercurey-narjoux-normand.com/boutique-mercurey-aligote](http://www.mercurey-narjoux-normand.com/boutique-mercurey-aligote) I can give you the administrator login in Personal Message, if needed. Merci beaucoup. - [ ![h58dc565.jpg](/forum/attachment/14077) ](/forum/attachment/14077 "h58dc565.jpg") [ ](/forum/attachment/14077?download=1 "h58dc565.jpg") - [ ![hb73d1bc.jpg](/forum/attachment/14078) ](/forum/attachment/14078 "hb73d1bc.jpg") [ ](/forum/attachment/14078?download=1 "hb73d1bc.jpg") - [ ![h9cc1166.jpg](/forum/attachment/14079) ](/forum/attachment/14079 "h9cc1166.jpg") [ ](/forum/attachment/14079?download=1 "h9cc1166.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NjQwNTMtaG93LXRvLWltcGxlbWVudC1jb3Vwb24tY29kZS1lbnRlcmVkLWJ5LWN1c3RvbWVyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 10 months ago [\#134973](#134973) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[How to implement coupon code entered by customer](/forum/46-discount-coupon/864053-how-to-implement-coupon-code-entered-by-customer#134973 "-- url of the page with the problem -- : www.mercurey-narjoux-normand.com -- HikaShop version -- : 2.2.2. -- Joomla version -- : 3.1 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, In your featured functions is says for coupons : "coupon codes can be entered by customers while they check-out on your shop" Sorry, I searched in your documentation/FAQ but didn't find any clue to implement this. Can you help me? Merci beaucoup. Xavier")* Ok, so can you give me a temporary back-end through a private message ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NjQwNTMtaG93LXRvLWltcGxlbWVudC1jb3Vwb24tY29kZS1lbnRlcmVkLWJ5LWN1c3RvbWVyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 10 months ago [\#134990](#134990) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[How to implement coupon code entered by customer](/forum/46-discount-coupon/864053-how-to-implement-coupon-code-entered-by-customer#134990 "-- url of the page with the problem -- : www.mercurey-narjoux-normand.com -- HikaShop version -- : 2.2.2. -- Joomla version -- : 3.1 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, In your featured functions is says for coupons : "coupon codes can be entered by customers while they check-out on your shop" Sorry, I searched in your documentation/FAQ but didn't find any clue to implement this. Can you help me? Merci beaucoup. Xavier")* The problem was coming from a [ CSS ](http://www.hikashop.com/support/153-customize-the-display.html)property of your "/templates/joomlage0065-energise/css/template.css" file : Code: \#hikashop_checkout_coupon { display: none; } The following user(s) said Thank You: [maglott](/forum/user/12356-maglott "View maglott's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NjQwNTMtaG93LXRvLWltcGxlbWVudC1jb3Vwb24tY29kZS1lbnRlcmVkLWJ5LWN1c3RvbWVyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[maglott](/forum/user/12356-maglott "View maglott's Profile")** - [![maglott's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12356-maglott "View maglott's Profile") Topic Author - [ Offline](/forum/user/12356-maglott) Less More - Posts: 79 - Thank you received: 3 - - 12 years 10 months ago [\#135024](#135024) by [maglott](/forum/user/12356-maglott "View maglott's Profile") Replied by *[maglott](/forum/user/12356-maglott "View maglott's Profile")* on topic *[How to implement coupon code entered by customer](/forum/46-discount-coupon/864053-how-to-implement-coupon-code-entered-by-customer#135024 "-- url of the page with the problem -- : www.mercurey-narjoux-normand.com -- HikaShop version -- : 2.2.2. -- Joomla version -- : 3.1 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, In your featured functions is says for coupons : "coupon codes can be entered by customers while they check-out on your shop" Sorry, I searched in your documentation/FAQ but didn't find any clue to implement this. Can you help me? Merci beaucoup. Xavier")* Many thanks and very good idea. Sorry I forgot to delete this useless css. Of course it's much easier to delete the "coupon" from the worflow, I didn't realize how usefull is the worflow. Anyway I discovered that when you test and delete your cart, you have to delete ALSO the coupon. Otherwise the coupon code is always shown and discounted on your next cart. That's why I never had an input area for the coupon (and it was discounted all the time). There must be some technical reason. Many thanks Mohamed for your help and quick assistance. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NjQwNTMtaG93LXRvLWltcGxlbWVudC1jb3Vwb24tY29kZS1lbnRlcmVkLWJ5LWN1c3RvbWVyP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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