[Skip to main content](#vessel-content) # Minimum number of products not working correctly ## - **[wensline](/forum/user/29968-wensline "View wensline's Profile")** - [![wensline's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29968-wensline "View wensline's Profile") Topic Author - [ Offline](/forum/user/29968-wensline) Less More - Posts: 5 - Thank you received: 0 - - 12 years 8 months ago - 12 years 8 months ago [\#143133](#143133) by [wensline](/forum/user/29968-wensline "View wensline's Profile") *[Minimum number of products not working correctly](/forum/46-discount-coupon/865716-minimum-number-of-products-not-working-correctly#143133 "-- url of the page with the problem -- : www.sems-sieraden.nl -- HikaShop version -- : 2.2.3 (Essential) -- Joomla version -- : 3.2.2 -- PHP version -- : 5.4.5 -- Browser(s) name and version -- : Several -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, I seem to have a problem with a coupon. Here's the idea. I have a certain product category in which I like to apply a discount when I customer buys 4 or more items. Therefor I have created a coupon with a flat amount, I have selected the category and set the "Minimum number o products" to 4. (see screenshot) However, the coupon is already given to the customer when the second items is added to the basket. The restriction of the "Minimum products" isn't shown in the over dashboard. Can you help me out here ? Thanks in advance. Arthur")* was created by *[wensline](/forum/user/29968-wensline "View wensline's Profile")* -- url of the page with the problem -- : [ www.sems-sieraden.nl](http://www.sems-sieraden.nl) -- HikaShop version -- : 2.2.3 (Essential) -- Joomla version -- : 3.2.2 -- PHP version -- : 5.4.5 -- Browser(s) name and version -- : Several -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, I seem to have a problem with a coupon. Here's the idea. I have a certain product category in which I like to apply a discount when I customer buys 4 or more items. Therefor I have created a coupon with a flat amount, I have selected the category and set the "Minimum number o products" to 4. (see screenshot) [ ![h0a3ce2b.png](/forum/attachment/15175) ](/forum/attachment/15175 "h0a3ce2b.png") However, the coupon is already given to the customer when the second items is added to the basket. The restriction of the "Minimum products" isn't shown in the over dashboard. [ ![h08291f0.png](/forum/attachment/15177) ](/forum/attachment/15177 "h08291f0.png") Can you help me out here ? Thanks in advance. Arthur - [ ![h0a3ce2b.png](/forum/attachment/15175) ](/forum/attachment/15175 "h0a3ce2b.png") [ ](/forum/attachment/15175?download=1 "h0a3ce2b.png") - [ ![h0a3ce2b_2014-02-09.png](/forum/attachment/15176) ](/forum/attachment/15176 "...2014-02-09.png") [ ](/forum/attachment/15176?download=1 "...2014-02-09.png") - [ ![h08291f0.png](/forum/attachment/15177) ](/forum/attachment/15177 "h08291f0.png") [ ](/forum/attachment/15177?download=1 "h08291f0.png") Last edit: 12 years 8 months ago by [wensline](/forum/user/29968-wensline "View wensline's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NjU3MTYtbWluaW11bS1udW1iZXItb2YtcHJvZHVjdHMtbm90LXdvcmtpbmctY29ycmVjdGx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 8 months ago [\#143191](#143191) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Minimum number of products not working correctly](/forum/46-discount-coupon/865716-minimum-number-of-products-not-working-correctly#143191 "-- url of the page with the problem -- : www.sems-sieraden.nl -- HikaShop version -- : 2.2.3 (Essential) -- Joomla version -- : 3.2.2 -- PHP version -- : 5.4.5 -- Browser(s) name and version -- : Several -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, I seem to have a problem with a coupon. Here's the idea. I have a certain product category in which I like to apply a discount when I customer buys 4 or more items. Therefor I have created a coupon with a flat amount, I have selected the category and set the "Minimum number o products" to 4. (see screenshot) However, the coupon is already given to the customer when the second items is added to the basket. The restriction of the "Minimum products" isn't shown in the over dashboard. Can you help me out here ? Thanks in advance. Arthur")* Hi, Can you give me a link to one of your discounted product so that I can directly test it ? ![:)](/media/kunena/emoticons/8.png ":)"). Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NjU3MTYtbWluaW11bS1udW1iZXItb2YtcHJvZHVjdHMtbm90LXdvcmtpbmctY29ycmVjdGx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[wensline](/forum/user/29968-wensline "View wensline's Profile")** - [![wensline's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29968-wensline "View wensline's Profile") Topic Author - [ Offline](/forum/user/29968-wensline) Less More - Posts: 5 - Thank you received: 0 - - 12 years 8 months ago [\#143316](#143316) by [wensline](/forum/user/29968-wensline "View wensline's Profile") Replied by *[wensline](/forum/user/29968-wensline "View wensline's Profile")* on topic *[Minimum number of products not working correctly](/forum/46-discount-coupon/865716-minimum-number-of-products-not-working-correctly#143316 "-- url of the page with the problem -- : www.sems-sieraden.nl -- HikaShop version -- : 2.2.3 (Essential) -- Joomla version -- : 3.2.2 -- PHP version -- : 5.4.5 -- Browser(s) name and version -- : Several -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, I seem to have a problem with a coupon. Here's the idea. I have a certain product category in which I like to apply a discount when I customer buys 4 or more items. Therefor I have created a coupon with a flat amount, I have selected the category and set the "Minimum number o products" to 4. (see screenshot) However, the coupon is already given to the customer when the second items is added to the basket. The restriction of the "Minimum products" isn't shown in the over dashboard. Can you help me out here ? Thanks in advance. Arthur")* Hi, Since this shop is operational I have change the discount to 0.01 cent. This discount applies to all products in the categorie "Tekstbanden" [ www.sems-sieraden.nl/index.php/tekstbanden](http://www.sems-sieraden.nl/index.php/tekstbanden) It should apply when 4 or more items are added to the basket. You will see that the discount will be shown after the second article. regards, Arthur Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NjU3MTYtbWluaW11bS1udW1iZXItb2YtcHJvZHVjdHMtbm90LXdvcmtpbmctY29ycmVjdGx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 8 months ago [\#143450](#143450) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Minimum number of products not working correctly](/forum/46-discount-coupon/865716-minimum-number-of-products-not-working-correctly#143450 "-- url of the page with the problem -- : www.sems-sieraden.nl -- HikaShop version -- : 2.2.3 (Essential) -- Joomla version -- : 3.2.2 -- PHP version -- : 5.4.5 -- Browser(s) name and version -- : Several -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, I seem to have a problem with a coupon. Here's the idea. I have a certain product category in which I like to apply a discount when I customer buys 4 or more items. Therefor I have created a coupon with a flat amount, I have selected the category and set the "Minimum number o products" to 4. (see screenshot) However, the coupon is already given to the customer when the second items is added to the basket. The restriction of the "Minimum products" isn't shown in the over dashboard. Can you help me out here ? Thanks in advance. Arthur")* Hi, I think that using the last Hikashop version (2.3.0) will probably solve your issue, so you should use the contact form so that we can directly give it to you before the next release. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NjU3MTYtbWluaW11bS1udW1iZXItb2YtcHJvZHVjdHMtbm90LXdvcmtpbmctY29ycmVjdGx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[wensline](/forum/user/29968-wensline "View wensline's Profile")** - [![wensline's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29968-wensline "View wensline's Profile") Topic Author - [ Offline](/forum/user/29968-wensline) Less More - Posts: 5 - Thank you received: 0 - - 12 years 8 months ago [\#143556](#143556) by [wensline](/forum/user/29968-wensline "View wensline's Profile") Replied by *[wensline](/forum/user/29968-wensline "View wensline's Profile")* on topic *[Minimum number of products not working correctly](/forum/46-discount-coupon/865716-minimum-number-of-products-not-working-correctly#143556 "-- url of the page with the problem -- : www.sems-sieraden.nl -- HikaShop version -- : 2.2.3 (Essential) -- Joomla version -- : 3.2.2 -- PHP version -- : 5.4.5 -- Browser(s) name and version -- : Several -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, I seem to have a problem with a coupon. Here's the idea. I have a certain product category in which I like to apply a discount when I customer buys 4 or more items. Therefor I have created a coupon with a flat amount, I have selected the category and set the "Minimum number o products" to 4. (see screenshot) However, the coupon is already given to the customer when the second items is added to the basket. The restriction of the "Minimum products" isn't shown in the over dashboard. Can you help me out here ? Thanks in advance. Arthur")* Hi Mohamed, The email was sent using the contact form. Hopefully version 2.3.0 will solve my issue. I will update this thread after I have received the new version. Best regards, Arthur Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NjU3MTYtbWluaW11bS1udW1iZXItb2YtcHJvZHVjdHMtbm90LXdvcmtpbmctY29ycmVjdGx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[wensline](/forum/user/29968-wensline "View wensline's Profile")** - [![wensline's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29968-wensline "View wensline's Profile") Topic Author - [ Offline](/forum/user/29968-wensline) Less More - Posts: 5 - Thank you received: 0 - - 12 years 8 months ago [\#143744](#143744) by [wensline](/forum/user/29968-wensline "View wensline's Profile") Replied by *[wensline](/forum/user/29968-wensline "View wensline's Profile")* on topic *[Minimum number of products not working correctly](/forum/46-discount-coupon/865716-minimum-number-of-products-not-working-correctly#143744 "-- url of the page with the problem -- : www.sems-sieraden.nl -- HikaShop version -- : 2.2.3 (Essential) -- Joomla version -- : 3.2.2 -- PHP version -- : 5.4.5 -- Browser(s) name and version -- : Several -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, I seem to have a problem with a coupon. Here's the idea. I have a certain product category in which I like to apply a discount when I customer buys 4 or more items. Therefor I have created a coupon with a flat amount, I have selected the category and set the "Minimum number o products" to 4. (see screenshot) However, the coupon is already given to the customer when the second items is added to the basket. The restriction of the "Minimum products" isn't shown in the over dashboard. Can you help me out here ? Thanks in advance. Arthur")* Hi, I have installed the new version, unfortunately this didn't solve the issue. The discount is still granted after the second product. ![:(](/media/kunena/emoticons/5.png ":(") Any other ideas ? Arthur Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NjU3MTYtbWluaW11bS1udW1iZXItb2YtcHJvZHVjdHMtbm90LXdvcmtpbmctY29ycmVjdGx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 12 years 8 months ago [\#143879](#143879) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Minimum number of products not working correctly](/forum/46-discount-coupon/865716-minimum-number-of-products-not-working-correctly#143879 "-- url of the page with the problem -- : www.sems-sieraden.nl -- HikaShop version -- : 2.2.3 (Essential) -- Joomla version -- : 3.2.2 -- PHP version -- : 5.4.5 -- Browser(s) name and version -- : Several -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, I seem to have a problem with a coupon. Here's the idea. I have a certain product category in which I like to apply a discount when I customer buys 4 or more items. Therefor I have created a coupon with a flat amount, I have selected the category and set the "Minimum number o products" to 4. (see screenshot) However, the coupon is already given to the customer when the second items is added to the basket. The restriction of the "Minimum products" isn't shown in the over dashboard. Can you help me out here ? Thanks in advance. Arthur")* Hi Arthur, I tried on a demo website and it's actually working fine. Could you try to create a new coupon (just in case)? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NjU3MTYtbWluaW11bS1udW1iZXItb2YtcHJvZHVjdHMtbm90LXdvcmtpbmctY29ycmVjdGx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[wensline](/forum/user/29968-wensline "View wensline's Profile")** - [![wensline's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29968-wensline "View wensline's Profile") Topic Author - [ Offline](/forum/user/29968-wensline) Less More - Posts: 5 - Thank you received: 0 - - 12 years 8 months ago [\#144154](#144154) by [wensline](/forum/user/29968-wensline "View wensline's Profile") Replied by *[wensline](/forum/user/29968-wensline "View wensline's Profile")* on topic *[Minimum number of products not working correctly](/forum/46-discount-coupon/865716-minimum-number-of-products-not-working-correctly#144154 "-- url of the page with the problem -- : www.sems-sieraden.nl -- HikaShop version -- : 2.2.3 (Essential) -- Joomla version -- : 3.2.2 -- PHP version -- : 5.4.5 -- Browser(s) name and version -- : Several -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, I seem to have a problem with a coupon. Here's the idea. I have a certain product category in which I like to apply a discount when I customer buys 4 or more items. Therefor I have created a coupon with a flat amount, I have selected the category and set the "Minimum number o products" to 4. (see screenshot) However, the coupon is already given to the customer when the second items is added to the basket. The restriction of the "Minimum products" isn't shown in the over dashboard. Can you help me out here ? Thanks in advance. Arthur")* Hi, I have deleted the first coupon, and created a new one. Unfortunaly the same issue. What I find strange is that in the overview screen, where all coupons and discounts are shown, there's a column "Restrictions". I would expect that my restriction of "Minimum number of products" would be shown there, but as you can see in the first screenshots, this isn't shown. Hope to hear from you. Regards, Arthur Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NjU3MTYtbWluaW11bS1udW1iZXItb2YtcHJvZHVjdHMtbm90LXdvcmtpbmctY29ycmVjdGx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 12 years 8 months ago [\#144330](#144330) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Minimum number of products not working correctly](/forum/46-discount-coupon/865716-minimum-number-of-products-not-working-correctly#144330 "-- url of the page with the problem -- : www.sems-sieraden.nl -- HikaShop version -- : 2.2.3 (Essential) -- Joomla version -- : 3.2.2 -- PHP version -- : 5.4.5 -- Browser(s) name and version -- : Several -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, I seem to have a problem with a coupon. Here's the idea. I have a certain product category in which I like to apply a discount when I customer buys 4 or more items. Therefor I have created a coupon with a flat amount, I have selected the category and set the "Minimum number o products" to 4. (see screenshot) However, the coupon is already given to the customer when the second items is added to the basket. The restriction of the "Minimum products" isn't shown in the over dashboard. Can you help me out here ? Thanks in advance. Arthur")* Hi Arthur, It's normal that the restriction isn't displayed here. Could you try to update to our last version (2.3.0) by downloading it on our website? It might help a bit. Also, I'd like to see what's stored in your database (the hikashop_discount table) so we could be sure the coupon is not issue (and that the problem come from the moment it's loaded). If you have the time, trying on the demo website with a fresh install of Hikashop could help. It would mean that the issue is strictly restricted to your website and we'll focus on that. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NjU3MTYtbWluaW11bS1udW1iZXItb2YtcHJvZHVjdHMtbm90LXdvcmtpbmctY29ycmVjdGx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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