[Skip to main content](#vessel-content) # Coupon issues wtih subscriptions ## - **[parker](/forum/user/7419-parker "View parker's Profile")** - [![parker's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/beer.png)](/forum/user/7419-parker "View parker's Profile") Topic Author - [ Offline](/forum/user/7419-parker) Less More - Posts: 48 - Thank you received: 2 - - - - 12 years 3 weeks ago [\#174554](#174554) by [parker](/forum/user/7419-parker "View parker's Profile") *[Coupon issues wtih subscriptions](/forum/46-discount-coupon/872134-coupon-issues-wtih-subscriptions#174554 "-- HikaShop version -- : 233 -- Joomla version -- : 334 -- Error-message(debug-mod must be tuned on) -- : Coupon is not valid Hi' I'm getting a coupon error when used with subscriptions. It works ok at check out. But the product page has a coupon code box that allows you to enter a coupon code before you get to check out. That's where I get the error. I supplied the link. You can try using coupon HALLOWEEN. Thanks.")* was created by *[parker](/forum/user/7419-parker "View parker's Profile")* -- HikaShop version -- : 233 -- Joomla version -- : 334 -- Error-message(debug-mod must be tuned on) -- : Coupon is not valid Hi' I'm getting a coupon error when used with subscriptions. It works ok at check out. But the product page has a coupon code box that allows you to enter a coupon code before you get to check out. That's where I get the error. I supplied the link. You can try using coupon HALLOWEEN. Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NzIxMzQtY291cG9uLWlzc3Vlcy13dGloLXN1YnNjcmlwdGlvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 3 weeks ago [\#174593](#174593) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Coupon issues wtih subscriptions](/forum/46-discount-coupon/872134-coupon-issues-wtih-subscriptions#174593 "-- HikaShop version -- : 233 -- Joomla version -- : 334 -- Error-message(debug-mod must be tuned on) -- : Coupon is not valid Hi' I'm getting a coupon error when used with subscriptions. It works ok at check out. But the product page has a coupon code box that allows you to enter a coupon code before you get to check out. That's where I get the error. I supplied the link. You can try using coupon HALLOWEEN. Thanks.")* Hi, Please give us a screenshot of you coupons in the menu Orders > Discounts. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NzIxMzQtY291cG9uLWlzc3Vlcy13dGloLXN1YnNjcmlwdGlvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[parker](/forum/user/7419-parker "View parker's Profile")** - [![parker's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/beer.png)](/forum/user/7419-parker "View parker's Profile") Topic Author - [ Offline](/forum/user/7419-parker) Less More - Posts: 48 - Thank you received: 2 - - - - 12 years 3 weeks ago [\#174691](#174691) by [parker](/forum/user/7419-parker "View parker's Profile") Replied by *[parker](/forum/user/7419-parker "View parker's Profile")* on topic *[Coupon issues wtih subscriptions](/forum/46-discount-coupon/872134-coupon-issues-wtih-subscriptions#174691 "-- HikaShop version -- : 233 -- Joomla version -- : 334 -- Error-message(debug-mod must be tuned on) -- : Coupon is not valid Hi' I'm getting a coupon error when used with subscriptions. It works ok at check out. But the product page has a coupon code box that allows you to enter a coupon code before you get to check out. That's where I get the error. I supplied the link. You can try using coupon HALLOWEEN. Thanks.")* Here it is: [ ![hallo.png](/forum/attachment/20000) ](/forum/attachment/20000 "hallo.png") - [ ![hallo.png](/forum/attachment/20000) ](/forum/attachment/20000 "hallo.png") [ ](/forum/attachment/20000?download=1 "hallo.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NzIxMzQtY291cG9uLWlzc3Vlcy13dGloLXN1YnNjcmlwdGlvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[parker](/forum/user/7419-parker "View parker's Profile")** - [![parker's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/beer.png)](/forum/user/7419-parker "View parker's Profile") Topic Author - [ Offline](/forum/user/7419-parker) Less More - Posts: 48 - Thank you received: 2 - - - - 12 years 3 weeks ago [\#174706](#174706) by [parker](/forum/user/7419-parker "View parker's Profile") Replied by *[parker](/forum/user/7419-parker "View parker's Profile")* on topic *[Coupon issues wtih subscriptions](/forum/46-discount-coupon/872134-coupon-issues-wtih-subscriptions#174706 "-- HikaShop version -- : 233 -- Joomla version -- : 334 -- Error-message(debug-mod must be tuned on) -- : Coupon is not valid Hi' I'm getting a coupon error when used with subscriptions. It works ok at check out. But the product page has a coupon code box that allows you to enter a coupon code before you get to check out. That's where I get the error. I supplied the link. You can try using coupon HALLOWEEN. Thanks.")* Maybe this is better: [ ![coupons.png](/forum/attachment/20003) ](/forum/attachment/20003 "coupons.png") - [ ![coupons.png](/forum/attachment/20003) ](/forum/attachment/20003 "coupons.png") [ ](/forum/attachment/20003?download=1 "coupons.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NzIxMzQtY291cG9uLWlzc3Vlcy13dGloLXN1YnNjcmlwdGlvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 12 years 2 weeks ago - 12 years 2 weeks ago [\#174889](#174889) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Coupon issues wtih subscriptions](/forum/46-discount-coupon/872134-coupon-issues-wtih-subscriptions#174889 "-- HikaShop version -- : 233 -- Joomla version -- : 334 -- Error-message(debug-mod must be tuned on) -- : Coupon is not valid Hi' I'm getting a coupon error when used with subscriptions. It works ok at check out. But the product page has a coupon code box that allows you to enter a coupon code before you get to check out. That's where I get the error. I supplied the link. You can try using coupon HALLOWEEN. Thanks.")* Hi, Coupons can only be entered during the checkout. Creating a custom field on the product page won't make the system process the coupon. So it's normal that it doesn't work. Last edit: 12 years 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NzIxMzQtY291cG9uLWlzc3Vlcy13dGloLXN1YnNjcmlwdGlvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[parker](/forum/user/7419-parker "View parker's Profile")** - [![parker's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/beer.png)](/forum/user/7419-parker "View parker's Profile") Topic Author - [ Offline](/forum/user/7419-parker) Less More - Posts: 48 - Thank you received: 2 - - - - 12 years 2 weeks ago [\#175012](#175012) by [parker](/forum/user/7419-parker "View parker's Profile") Replied by *[parker](/forum/user/7419-parker "View parker's Profile")* on topic *[Coupon issues wtih subscriptions](/forum/46-discount-coupon/872134-coupon-issues-wtih-subscriptions#175012 "-- HikaShop version -- : 233 -- Joomla version -- : 334 -- Error-message(debug-mod must be tuned on) -- : Coupon is not valid Hi' I'm getting a coupon error when used with subscriptions. It works ok at check out. But the product page has a coupon code box that allows you to enter a coupon code before you get to check out. That's where I get the error. I supplied the link. You can try using coupon HALLOWEEN. Thanks.")* Nicolas- i understand. However, I didn't create a custom field on the product page. It just showed up. It also appears in categories listing. I've provided the link in the following png: [ ![Untitled.png](/forum/attachment/20059) ](/forum/attachment/20059 "Untitled.png") - [ ![Untitled.png](/forum/attachment/20059) ](/forum/attachment/20059 "Untitled.png") [ ](/forum/attachment/20059?download=1 "Untitled.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NzIxMzQtY291cG9uLWlzc3Vlcy13dGloLXN1YnNjcmlwdGlvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[parker](/forum/user/7419-parker "View parker's Profile")** - [![parker's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/beer.png)](/forum/user/7419-parker "View parker's Profile") Topic Author - [ Offline](/forum/user/7419-parker) Less More - Posts: 48 - Thank you received: 2 - - - - 12 years 2 weeks ago [\#175046](#175046) by [parker](/forum/user/7419-parker "View parker's Profile") Replied by *[parker](/forum/user/7419-parker "View parker's Profile")* on topic *[Coupon issues wtih subscriptions](/forum/46-discount-coupon/872134-coupon-issues-wtih-subscriptions#175046 "-- HikaShop version -- : 233 -- Joomla version -- : 334 -- Error-message(debug-mod must be tuned on) -- : Coupon is not valid Hi' I'm getting a coupon error when used with subscriptions. It works ok at check out. But the product page has a coupon code box that allows you to enter a coupon code before you get to check out. That's where I get the error. I supplied the link. You can try using coupon HALLOWEEN. Thanks.")* Nicolas- Here's a screenshot of the product information in Hikashop. Note that there are TWO select boxes for subscription. [ ![double_subs.png](/forum/attachment/20062) ](/forum/attachment/20062 "double_subs.png") - [ ![double_subs.png](/forum/attachment/20062) ](/forum/attachment/20062 "double_subs.png") [ ](/forum/attachment/20062?download=1 "double_subs.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NzIxMzQtY291cG9uLWlzc3Vlcy13dGloLXN1YnNjcmlwdGlvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 12 years 2 weeks ago [\#175032](#175032) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Coupon issues wtih subscriptions](/forum/46-discount-coupon/872134-coupon-issues-wtih-subscriptions#175032 "-- HikaShop version -- : 233 -- Joomla version -- : 334 -- Error-message(debug-mod must be tuned on) -- : Coupon is not valid Hi' I'm getting a coupon error when used with subscriptions. It works ok at check out. But the product page has a coupon code box that allows you to enter a coupon code before you get to check out. That's where I get the error. I supplied the link. You can try using coupon HALLOWEEN. Thanks.")* Hi, I check your page and the field is not a hikashop custom field. It seems to come from a subscription extension you have on your website. Which one are you using ? What kind of integration are you using ? How did you configure it ? Is there an option to activate/deactivate the coupon system in the integration or the subscription extension ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NzIxMzQtY291cG9uLWlzc3Vlcy13dGloLXN1YnNjcmlwdGlvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[parker](/forum/user/7419-parker "View parker's Profile")** - [![parker's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/beer.png)](/forum/user/7419-parker "View parker's Profile") Topic Author - [ Offline](/forum/user/7419-parker) Less More - Posts: 48 - Thank you received: 2 - - - - 12 years 2 weeks ago [\#175144](#175144) by [parker](/forum/user/7419-parker "View parker's Profile") Replied by *[parker](/forum/user/7419-parker "View parker's Profile")* on topic *[Coupon issues wtih subscriptions](/forum/46-discount-coupon/872134-coupon-issues-wtih-subscriptions#175144 "-- HikaShop version -- : 233 -- Joomla version -- : 334 -- Error-message(debug-mod must be tuned on) -- : Coupon is not valid Hi' I'm getting a coupon error when used with subscriptions. It works ok at check out. But the product page has a coupon code box that allows you to enter a coupon code before you get to check out. That's where I get the error. I supplied the link. You can try using coupon HALLOWEEN. Thanks.")* Thank you Nicolas - Of course I'm using AkeebaSubs. I have no other coupon extensions installed. I checked Akeedbasubs and there are no coupons setup their. I also searched plugins for "coupons" and there's nothing. Did you notice in my screenshot of the product setup page there are two dropdown boxes for "Subscription Level"? Thanks again for your help. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NzIxMzQtY291cG9uLWlzc3Vlcy13dGloLXN1YnNjcmlwdGlvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[parker](/forum/user/7419-parker "View parker's Profile")** - [![parker's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/beer.png)](/forum/user/7419-parker "View parker's Profile") Topic Author - [ Offline](/forum/user/7419-parker) Less More - Posts: 48 - Thank you received: 2 - - - - 12 years 2 weeks ago [\#175150](#175150) by [parker](/forum/user/7419-parker "View parker's Profile") Replied by *[parker](/forum/user/7419-parker "View parker's Profile")* on topic *[Coupon issues wtih subscriptions](/forum/46-discount-coupon/872134-coupon-issues-wtih-subscriptions#175150 "-- HikaShop version -- : 233 -- Joomla version -- : 334 -- Error-message(debug-mod must be tuned on) -- : Coupon is not valid Hi' I'm getting a coupon error when used with subscriptions. It works ok at check out. But the product page has a coupon code box that allows you to enter a coupon code before you get to check out. That's where I get the error. I supplied the link. You can try using coupon HALLOWEEN. Thanks.")* Nicolas - I have two sites using Hikashop and Akeebasubs. Interestingly, one site is problem free but has older versions of Akeebasubs and Hikashop. The problem free site has the following versions: Hikashop 2.2.3 Akeebasubs 3.3.4 The site with the problem (the site we are discussing): Hikashop 2.3.3 Akeebasubs 4.4.1 It seems that there is an issue with the latest version of Akeebasubs and Hikshop. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NzIxMzQtY291cG9uLWlzc3Vlcy13dGloLXN1YnNjcmlwdGlvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 12 years 2 weeks ago [\#175168](#175168) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Coupon issues wtih subscriptions](/forum/46-discount-coupon/872134-coupon-issues-wtih-subscriptions#175168 "-- HikaShop version -- : 233 -- Joomla version -- : 334 -- Error-message(debug-mod must be tuned on) -- : Coupon is not valid Hi' I'm getting a coupon error when used with subscriptions. It works ok at check out. But the product page has a coupon code box that allows you to enter a coupon code before you get to check out. That's where I get the error. I supplied the link. You can try using coupon HALLOWEEN. Thanks.")* Hi, Are you sure that you're using the first integration plugin that we provide for Akeeba subscriptions and not the second ? The first one doesn't handle coupons and Akeeba Subscriptions has no code that I know of to insert such coupon field on the product page by itself so if you use the first plugin that we recommend on our Akeeba subscriptions integration page, you should not have that issue. If you have the second one, just disable it, you probably don't need it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NzIxMzQtY291cG9uLWlzc3Vlcy13dGloLXN1YnNjcmlwdGlvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[parker](/forum/user/7419-parker "View parker's Profile")** - [![parker's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/beer.png)](/forum/user/7419-parker "View parker's Profile") Topic Author - [ Offline](/forum/user/7419-parker) Less More - Posts: 48 - Thank you received: 2 - - - - 12 years 2 weeks ago [\#175601](#175601) by [parker](/forum/user/7419-parker "View parker's Profile") Replied by *[parker](/forum/user/7419-parker "View parker's Profile")* on topic *[Coupon issues wtih subscriptions](/forum/46-discount-coupon/872134-coupon-issues-wtih-subscriptions#175601 "-- HikaShop version -- : 233 -- Joomla version -- : 334 -- Error-message(debug-mod must be tuned on) -- : Coupon is not valid Hi' I'm getting a coupon error when used with subscriptions. It works ok at check out. But the product page has a coupon code box that allows you to enter a coupon code before you get to check out. That's where I get the error. I supplied the link. You can try using coupon HALLOWEEN. Thanks.")* Nic- I re-installed the 1st Akeebasubs hikashop plugin.Still the same problem. Here's a screenshot. [ ![recurring.png](/forum/attachment/20142) ](/forum/attachment/20142 "recurring.png") - [ ![recurring.png](/forum/attachment/20142) ](/forum/attachment/20142 "recurring.png") [ ](/forum/attachment/20142?download=1 "recurring.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NzIxMzQtY291cG9uLWlzc3Vlcy13dGloLXN1YnNjcmlwdGlvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 12 years 1 week ago [\#175626](#175626) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Coupon issues wtih subscriptions](/forum/46-discount-coupon/872134-coupon-issues-wtih-subscriptions#175626 "-- HikaShop version -- : 233 -- Joomla version -- : 334 -- Error-message(debug-mod must be tuned on) -- : Coupon is not valid Hi' I'm getting a coupon error when used with subscriptions. It works ok at check out. But the product page has a coupon code box that allows you to enter a coupon code before you get to check out. That's where I get the error. I supplied the link. You can try using coupon HALLOWEEN. Thanks.")* Hi, "Emiliano Bertoli" is the author of the second Akeeba Subscriptions HikaShop plugin which supports coupons from Akeeba Subscriptions. So you're not using the first one. The first integration plugin available on [ www.hikashop.com/support/support/documen...a-subscriptions.html](http://www.hikashop.com/support/support/documentation/109-akeeba-subscriptions.html) has the author "Hikashop". That second plugin you have on your screenshot should be disabled. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NzIxMzQtY291cG9uLWlzc3Vlcy13dGloLXN1YnNjcmlwdGlvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[parker](/forum/user/7419-parker "View parker's Profile")** - [![parker's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/beer.png)](/forum/user/7419-parker "View parker's Profile") Topic Author - [ Offline](/forum/user/7419-parker) Less More - Posts: 48 - Thank you received: 2 - - - - 12 years 1 week ago [\#175724](#175724) by [parker](/forum/user/7419-parker "View parker's Profile") Replied by *[parker](/forum/user/7419-parker "View parker's Profile")* on topic *[Coupon issues wtih subscriptions](/forum/46-discount-coupon/872134-coupon-issues-wtih-subscriptions#175724 "-- HikaShop version -- : 233 -- Joomla version -- : 334 -- Error-message(debug-mod must be tuned on) -- : Coupon is not valid Hi' I'm getting a coupon error when used with subscriptions. It works ok at check out. But the product page has a coupon code box that allows you to enter a coupon code before you get to check out. That's where I get the error. I supplied the link. You can try using coupon HALLOWEEN. Thanks.")* Thanks Nic! Still a small issue. How do I get rid of the "couponCode" box that is still showing on the product page? It doesn't do anything, but it's still there. Thanks again. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NzIxMzQtY291cG9uLWlzc3Vlcy13dGloLXN1YnNjcmlwdGlvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 1 week ago [\#175925](#175925) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Coupon issues wtih subscriptions](/forum/46-discount-coupon/872134-coupon-issues-wtih-subscriptions#175925 "-- HikaShop version -- : 233 -- Joomla version -- : 334 -- Error-message(debug-mod must be tuned on) -- : Coupon is not valid Hi' I'm getting a coupon error when used with subscriptions. It works ok at check out. But the product page has a coupon code box that allows you to enter a coupon code before you get to check out. That's where I get the error. I supplied the link. You can try using coupon HALLOWEEN. Thanks.")* Hi, I think that you can disable it via the menu Display > Custom fields. If not, so you can disable it via phpMyAdmin in the table "#__hikashop_field". Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NzIxMzQtY291cG9uLWlzc3Vlcy13dGloLXN1YnNjcmlwdGlvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Shope2](/forum/user/29985-shope2 "View Shope2's Profile")** - [![Shope2's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29985-shope2 "View Shope2's Profile") - [ Offline](/forum/user/29985-shope2) Less More - Posts: 7 - Thank you received: 0 - - 11 years 8 months ago [\#190336](#190336) by [Shope2](/forum/user/29985-shope2 "View Shope2's Profile") Replied by *[Shope2](/forum/user/29985-shope2 "View Shope2's Profile")* on topic *[Coupon issues wtih subscriptions](/forum/46-discount-coupon/872134-coupon-issues-wtih-subscriptions#190336 "-- HikaShop version -- : 233 -- Joomla version -- : 334 -- Error-message(debug-mod must be tuned on) -- : Coupon is not valid Hi' I'm getting a coupon error when used with subscriptions. It works ok at check out. But the product page has a coupon code box that allows you to enter a coupon code before you get to check out. That's where I get the error. I supplied the link. You can try using coupon HALLOWEEN. Thanks.")* Hi, I have exactly the same problem, I have akeeba subs installed, the correct plugin and on every subscription I have a coupon code field. I've got coupons disabled on Akeeba subscriptions but this is still showing. Any ideas how to remove this? As Akeeba isn't supported anymore apart from Emerald (Joomla 3 plugin only to integrate it with Hikashop) is there any other subscription extension that works with Hikashop? Any chance of Hikashop team adding a subscription extension? Sara Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NzIxMzQtY291cG9uLWlzc3Vlcy13dGloLXN1YnNjcmlwdGlvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 11 years 8 months ago [\#190586](#190586) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Coupon issues wtih subscriptions](/forum/46-discount-coupon/872134-coupon-issues-wtih-subscriptions#190586 "-- HikaShop version -- : 233 -- Joomla version -- : 334 -- Error-message(debug-mod must be tuned on) -- : Coupon is not valid Hi' I'm getting a coupon error when used with subscriptions. It works ok at check out. But the product page has a coupon code box that allows you to enter a coupon code before you get to check out. That's where I get the error. I supplied the link. You can try using coupon HALLOWEEN. Thanks.")* Hi, Another subscription component integrated with HikaShop is Emerald: [ www.mintjoomla.com/download/joomla-3/ite...action-hikashop.html](http://www.mintjoomla.com/download/joomla-3/item/34-actions/326-action-hikashop.html) But regarding the coupon issue, are you using the HikaShop checkout and not the Akeeba Subscriptions one ? Please give one or more screenshot to illustrate the situation ![:)](/media/kunena/emoticons/8.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NzIxMzQtY291cG9uLWlzc3Vlcy13dGloLXN1YnNjcmlwdGlvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Shope2](/forum/user/29985-shope2 "View Shope2's Profile")** - [![Shope2's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29985-shope2 "View Shope2's Profile") - [ Offline](/forum/user/29985-shope2) Less More - Posts: 7 - Thank you received: 0 - - 11 years 8 months ago [\#190608](#190608) by [Shope2](/forum/user/29985-shope2 "View Shope2's Profile") Replied by *[Shope2](/forum/user/29985-shope2 "View Shope2's Profile")* on topic *[Coupon issues wtih subscriptions](/forum/46-discount-coupon/872134-coupon-issues-wtih-subscriptions#190608 "-- HikaShop version -- : 233 -- Joomla version -- : 334 -- Error-message(debug-mod must be tuned on) -- : Coupon is not valid Hi' I'm getting a coupon error when used with subscriptions. It works ok at check out. But the product page has a coupon code box that allows you to enter a coupon code before you get to check out. That's where I get the error. I supplied the link. You can try using coupon HALLOWEEN. Thanks.")* Hi, This is the screenshot, the top subscriptions are non recurring hikashop products, the bottom subscriptions are hikashop products linked to akeeba subscriptions and PayPal recurring payments. Emerald is no good for us it's Joomla 3 only and the site is 2.5. - [ ![sub-screenshot.jpg](/forum/attachment/22352) ](/forum/attachment/22352 "...screenshot.jpg") [ ](/forum/attachment/22352?download=1 "...screenshot.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NzIxMzQtY291cG9uLWlzc3Vlcy13dGloLXN1YnNjcmlwdGlvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Shope2](/forum/user/29985-shope2 "View Shope2's Profile")** - [![Shope2's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29985-shope2 "View Shope2's Profile") - [ Offline](/forum/user/29985-shope2) Less More - Posts: 7 - Thank you received: 0 - - 11 years 8 months ago [\#191311](#191311) by [Shope2](/forum/user/29985-shope2 "View Shope2's Profile") Replied by *[Shope2](/forum/user/29985-shope2 "View Shope2's Profile")* on topic *[Coupon issues wtih subscriptions](/forum/46-discount-coupon/872134-coupon-issues-wtih-subscriptions#191311 "-- HikaShop version -- : 233 -- Joomla version -- : 334 -- Error-message(debug-mod must be tuned on) -- : Coupon is not valid Hi' I'm getting a coupon error when used with subscriptions. It works ok at check out. But the product page has a coupon code box that allows you to enter a coupon code before you get to check out. That's where I get the error. I supplied the link. You can try using coupon HALLOWEEN. Thanks.")* Please can you help, really need to get a good subscription system up and running with subscriptions going through Hikashop, just running into problems with Akeeba and the coupon fields displaying even though they are not enabled. Cannot use Emerald as it doesn't support Joomla 2.5. Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NzIxMzQtY291cG9uLWlzc3Vlcy13dGloLXN1YnNjcmlwdGlvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 11 years 8 months ago [\#191614](#191614) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Coupon issues wtih subscriptions](/forum/46-discount-coupon/872134-coupon-issues-wtih-subscriptions#191614 "-- HikaShop version -- : 233 -- Joomla version -- : 334 -- Error-message(debug-mod must be tuned on) -- : Coupon is not valid Hi' I'm getting a coupon error when used with subscriptions. It works ok at check out. But the product page has a coupon code box that allows you to enter a coupon code before you get to check out. That's where I get the error. I supplied the link. You can try using coupon HALLOWEEN. Thanks.")* Hi, The coupon field on your screenshot is not a coupon field. It's a custom item field that you created with the label "coupon". Disable it via the menu Display>Custom fields if you don't want to display it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NzIxMzQtY291cG9uLWlzc3Vlcy13dGloLXN1YnNjcmlwdGlvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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