[Skip to main content](#vessel-content) # 25% off coupon ## - **[diesel1984](/forum/user/30999-diesel1984 "View diesel1984's Profile")** - [![diesel1984's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30999-diesel1984 "View diesel1984's Profile") Topic Author - [ Offline](/forum/user/30999-diesel1984) Less More - Posts: 32 - Thank you received: 0 - - 11 years 3 months ago [\#209121](#209121) by [diesel1984](/forum/user/30999-diesel1984 "View diesel1984's Profile") *[25% off coupon](/forum/46-discount-coupon/878312-25-off-coupon#209121 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 2.5 -- PHP version -- : 5 Hi, First of all i must use the coupon system rather than the discount system as i have been provided with coupon codes so please bear that in mind for my question (see below)... If i create a coupon that applies 25% off then will it just apply to the total cost of the products in the basket or will it also apply 25% off the cost of the shipping too? Thanks in advance")* was created by *[diesel1984](/forum/user/30999-diesel1984 "View diesel1984's Profile")* -- HikaShop version -- : 2.3.1 -- Joomla version -- : 2.5 -- PHP version -- : 5 Hi, First of all i must use the coupon system rather than the discount system as i have been provided with coupon codes so please bear that in mind for my question (see below)... If i create a coupon that applies 25% off then will it just apply to the total cost of the products in the basket or will it also apply 25% off the cost of the shipping too? Thanks in advance Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NzgzMTItMjUtb2ZmLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14289 - - 11 years 3 months ago [\#209123](#209123) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[25% off coupon](/forum/46-discount-coupon/878312-25-off-coupon#209123 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 2.5 -- PHP version -- : 5 Hi, First of all i must use the coupon system rather than the discount system as i have been provided with coupon codes so please bear that in mind for my question (see below)... If i create a coupon that applies 25% off then will it just apply to the total cost of the products in the basket or will it also apply 25% off the cost of the shipping too? Thanks in advance")* Hi, Coupons only apply to products, not shipping. The following user(s) said Thank You: [diesel1984](/forum/user/30999-diesel1984 "View diesel1984's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NzgzMTItMjUtb2ZmLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[diesel1984](/forum/user/30999-diesel1984 "View diesel1984's Profile")** - [![diesel1984's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30999-diesel1984 "View diesel1984's Profile") Topic Author - [ Offline](/forum/user/30999-diesel1984) Less More - Posts: 32 - Thank you received: 0 - - 11 years 3 months ago [\#209196](#209196) by [diesel1984](/forum/user/30999-diesel1984 "View diesel1984's Profile") Replied by *[diesel1984](/forum/user/30999-diesel1984 "View diesel1984's Profile")* on topic *[25% off coupon](/forum/46-discount-coupon/878312-25-off-coupon#209196 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 2.5 -- PHP version -- : 5 Hi, First of all i must use the coupon system rather than the discount system as i have been provided with coupon codes so please bear that in mind for my question (see below)... If i create a coupon that applies 25% off then will it just apply to the total cost of the products in the basket or will it also apply 25% off the cost of the shipping too? Thanks in advance")* Hi, One last thing - if i use the quota (built into the coupon system) then it gets used as soon as the order is created. This causes a problem because i only want the quota to be updated when the customer has made a successful payment and returned from the payment gateway. Is this possible to do with use of the settings in hikashop or will i have to do custom development work? Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NzgzMTItMjUtb2ZmLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 11 years 3 months ago [\#209212](#209212) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[25% off coupon](/forum/46-discount-coupon/878312-25-off-coupon#209212 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 2.5 -- PHP version -- : 5 Hi, First of all i must use the coupon system rather than the discount system as i have been provided with coupon codes so please bear that in mind for my question (see below)... If i create a coupon that applies 25% off then will it just apply to the total cost of the products in the basket or will it also apply 25% off the cost of the shipping too? Thanks in advance")* Hi, It is not possible only via settings to update the quote only on confirmed orders. The system is made this way to avoid too many use of this coupon, for example if there is a quota of "1" and "2" orders are created, if all the payments are done at the same time, so the coupon will be used twice... Currently, if an order is created, so we increment the quote, but if this order is then cancelled, so the quota is decremented. A solution could be to enable the Auto order cancel plugin to cancel not confirmed orders after xx minutes. The following user(s) said Thank You: [diesel1984](/forum/user/30999-diesel1984 "View diesel1984's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NzgzMTItMjUtb2ZmLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[diesel1984](/forum/user/30999-diesel1984 "View diesel1984's Profile")** - [![diesel1984's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30999-diesel1984 "View diesel1984's Profile") Topic Author - [ Offline](/forum/user/30999-diesel1984) Less More - Posts: 32 - Thank you received: 0 - - 11 years 3 months ago [\#209866](#209866) by [diesel1984](/forum/user/30999-diesel1984 "View diesel1984's Profile") Replied by *[diesel1984](/forum/user/30999-diesel1984 "View diesel1984's Profile")* on topic *[25% off coupon](/forum/46-discount-coupon/878312-25-off-coupon#209866 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 2.5 -- PHP version -- : 5 Hi, First of all i must use the coupon system rather than the discount system as i have been provided with coupon codes so please bear that in mind for my question (see below)... If i create a coupon that applies 25% off then will it just apply to the total cost of the products in the basket or will it also apply 25% off the cost of the shipping too? Thanks in advance")* Hi, Ok so i have followed your advice and installed the "Hikashop Orders Automatic Cancel Plugin" and set its period to 180 (which im assuming is seconds?). I have setup the following cron job in my crontab:- Code: */3 * * * * wget "http://www.mysite.com/dev/index.php?option=com_hikashop&ctrl=cron" The "dev" subfolder is intentional as im building this extension on a development site. I have also set hikashop to email me when the cron job executes. I have received the following email:- Code: HikaShop Triggered at 28 July 2015 12:53 Orders checked However, when i view the orders the orders in the "created" state have not been set to "cancelled". Do you know why this would be? The last order that was placed into the "created" state on my development site was on 2015-07-23 10:23. Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NzgzMTItMjUtb2ZmLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4077 - - [](http://obsi.dev) - 11 years 3 months ago [\#209868](#209868) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[25% off coupon](/forum/46-discount-coupon/878312-25-off-coupon#209868 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 2.5 -- PHP version -- : 5 Hi, First of all i must use the coupon system rather than the discount system as i have been provided with coupon codes so please bear that in mind for my question (see below)... If i create a coupon that applies 25% off then will it just apply to the total cost of the products in the basket or will it also apply 25% off the cost of the shipping too? Thanks in advance")* Hi, The plugin use the HikaShop setting in order to know the order statuses for "default order status" and "cancelled order statuses" (it use the first one). [ www.hikashop.com/support/support/documen...nfig.html#main\_order](http://www.hikashop.com/support/support/documentation/54-hikashop-config.html#main_order) The plugin list the 20 first orders which are older than the period time and change their order status. So you have to be sure that your HikaShop configuration is correct and you have to call the plugin several time if you have more than 20 orders to cancel. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84NzgzMTItMjUtb2ZmLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? 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