[Skip to main content](#vessel-content) # Coupon with minimum order value-problem ## - **[Odda](/forum/user/6543-odda "View Odda's Profile")** - [![Odda's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6543-odda "View Odda's Profile") Topic Author - [ Offline](/forum/user/6543-odda) Less More - Posts: 51 - Thank you received: 2 - - 9 years 11 months ago [\#255598](#255598) by [Odda](/forum/user/6543-odda "View Odda's Profile") *[Coupon with minimum order value-problem](/forum/46-discount-coupon/887547-coupon-with-minimum-order-value-problem#255598 "-- url of the page with the problem -- : okosjokolade.no -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 What is it that I don't understand? I want to give away a free product if the total order value is above NOK 800,- I've made a coupon with the specifics shown in the attachment. I understand that the customer first needs to put the product in the basket. Then I want the coupon to autoload. With the current settings nothing happens. When I enter the coupon code there is no discount and no error message. I've tried all the different VAT-settings, and tried way higher (and lower) order values with the same result. Only when the amount of that same products exceeds (a bit more than the) minimum order value, the discount is applied. But the minimum order value should be the value of the total order, right?")* was created by *[Odda](/forum/user/6543-odda "View Odda's Profile")* -- url of the page with the problem -- : [ okosjokolade.no](https://okosjokolade.no) -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 What is it that I don't understand? I want to give away a free product if the total order value is above NOK 800,- I've made a coupon with the specifics shown in the attachment. I understand that the customer first needs to put the product in the basket. Then I want the coupon to autoload. With the current settings nothing happens. When I enter the coupon code there is no discount and no error message. I've tried all the different VAT-settings, and tried way higher (and lower) order values with the same result. Only when the amount of that same products exceeds (a bit more than the) minimum order value, the discount is applied. But the minimum order value should be the value of the total *order*, right? - [ ![Hika_discount.jpg](/forum/attachment/34707) ](/forum/attachment/34707 "Hika_discount.jpg") [ ](/forum/attachment/34707?download=1 "Hika_discount.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84ODc1NDctY291cG9uLXdpdGgtbWluaW11bS1vcmRlci12YWx1ZS1wcm9ibGVtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 9 years 11 months ago [\#255611](#255611) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Coupon with minimum order value-problem](/forum/46-discount-coupon/887547-coupon-with-minimum-order-value-problem#255611 "-- url of the page with the problem -- : okosjokolade.no -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 What is it that I don't understand? I want to give away a free product if the total order value is above NOK 800,- I've made a coupon with the specifics shown in the attachment. I understand that the customer first needs to put the product in the basket. Then I want the coupon to autoload. With the current settings nothing happens. When I enter the coupon code there is no discount and no error message. I've tried all the different VAT-settings, and tried way higher (and lower) order values with the same result. Only when the amount of that same products exceeds (a bit more than the) minimum order value, the discount is applied. But the minimum order value should be the value of the total order, right?")* Hi, The way you configured that coupon, it will be automatically loaded in the cart if you order for at least 800€ of that product with the id 162. And when it will, it will have the same value as the total amount of the items of the product with the id 162. So for example, you have a cart with 2 items of the product X with a value of 100, and 5 items of the product 162 with a value of 200 and on the checkout, you'll get a sub total of 2*100+5*200 = 1200, a coupon of the value 1000 and a final total of 200. When you select a product or a category in a coupon you tell the system to only apply the coupon if that product or a product of that category is in the cart. And when you do that, the minimum order value is the total amount of the product or the products in that category. So if you want to base the minimum order value on the total of the order, you should not set any product or category. What you want to do: "add a free product to the cart above a certain amount" cannot be done with the coupon system. The coupon system allows you to add a discount to the cart based on criteria, not to add products to the cart. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84ODc1NDctY291cG9uLXdpdGgtbWluaW11bS1vcmRlci12YWx1ZS1wcm9ibGVtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Odda](/forum/user/6543-odda "View Odda's Profile")** - [![Odda's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6543-odda "View Odda's Profile") Topic Author - [ Offline](/forum/user/6543-odda) Less More - Posts: 51 - Thank you received: 2 - - 9 years 11 months ago [\#255891](#255891) by [Odda](/forum/user/6543-odda "View Odda's Profile") Replied by *[Odda](/forum/user/6543-odda "View Odda's Profile")* on topic *[Coupon with minimum order value-problem](/forum/46-discount-coupon/887547-coupon-with-minimum-order-value-problem#255891 "-- url of the page with the problem -- : okosjokolade.no -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 What is it that I don't understand? I want to give away a free product if the total order value is above NOK 800,- I've made a coupon with the specifics shown in the attachment. I understand that the customer first needs to put the product in the basket. Then I want the coupon to autoload. With the current settings nothing happens. When I enter the coupon code there is no discount and no error message. I've tried all the different VAT-settings, and tried way higher (and lower) order values with the same result. Only when the amount of that same products exceeds (a bit more than the) minimum order value, the discount is applied. But the minimum order value should be the value of the total order, right?")* OK, I see! Thanks for explaining! I fixed this with installing AwoCoupon Pro which had everything I needed and more. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi84ODc1NDctY291cG9uLXdpdGgtbWluaW11bS1vcmRlci12YWx1ZS1wcm9ibGVtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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