[Skip to main content](#vessel-content) # Struggling to get coupons to work ## - **[jeffmcbiscuit](/forum/user/60250-jeffmcbiscuit "View jeffmcbiscuit's Profile")** - [![jeffmcbiscuit's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/60250-jeffmcbiscuit "View jeffmcbiscuit's Profile") Topic Author - [ Offline](/forum/user/60250-jeffmcbiscuit) Less More - Posts: 32 - Thank you received: 1 - - 5 years 8 months ago [\#330183](#330183) by [jeffmcbiscuit](/forum/user/60250-jeffmcbiscuit "View jeffmcbiscuit's Profile") *[Struggling to get coupons to work](/forum/46-discount-coupon/902063-struggling-to-get-coupons-to-work#330183 "-- url of the page with the problem -- : thescienceoffiction.rocks -- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.24 -- PHP version -- : 7.4.14 I can't seem to get the coupon feature working. I have created a coupon for a specific product (see settings image) and added that product to my cart. When I enter the coupon code I get an error saying the coupon isn't valid (see checkout image). Where am I going wrong?")* was created by *[jeffmcbiscuit](/forum/user/60250-jeffmcbiscuit "View jeffmcbiscuit's Profile")* -- url of the page with the problem -- : thescienceoffiction.rocks -- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.24 -- PHP version -- : 7.4.14 I can't seem to get the coupon feature working. I have created a coupon for a specific product (see settings image) and added that product to my cart. When I enter the coupon code I get an error saying the coupon isn't valid (see checkout image). Where am I going wrong? - [ ![couponsettings.png](/forum/attachment/52119) ](/forum/attachment/52119 "...onsettings.png") [ ](/forum/attachment/52119?download=1 "...onsettings.png") - [ ![checkoutpage.png](/forum/attachment/52120) ](/forum/attachment/52120 "checkoutpage.png") [ ](/forum/attachment/52120?download=1 "checkoutpage.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi85MDIwNjMtc3RydWdnbGluZy10by1nZXQtY291cG9ucy10by13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 5 years 8 months ago [\#330193](#330193) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Struggling to get coupons to work](/forum/46-discount-coupon/902063-struggling-to-get-coupons-to-work#330193 "-- url of the page with the problem -- : thescienceoffiction.rocks -- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.24 -- PHP version -- : 7.4.14 I can't seem to get the coupon feature working. I have created a coupon for a specific product (see settings image) and added that product to my cart. When I enter the coupon code I get an error saying the coupon isn't valid (see checkout image). Where am I going wrong?")* Hi, I'm not able to reproduce the problem on your website: [ i.imgur.com/ELH8Dt7.png](https://i.imgur.com/ELH8Dt7.png) The coupon code was accepted after adding the same product in the cart and registering. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi85MDIwNjMtc3RydWdnbGluZy10by1nZXQtY291cG9ucy10by13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jeffmcbiscuit](/forum/user/60250-jeffmcbiscuit "View jeffmcbiscuit's Profile")** - [![jeffmcbiscuit's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/60250-jeffmcbiscuit "View jeffmcbiscuit's Profile") Topic Author - [ Offline](/forum/user/60250-jeffmcbiscuit) Less More - Posts: 32 - Thank you received: 1 - - 5 years 8 months ago [\#330231](#330231) by [jeffmcbiscuit](/forum/user/60250-jeffmcbiscuit "View jeffmcbiscuit's Profile") Replied by *[jeffmcbiscuit](/forum/user/60250-jeffmcbiscuit "View jeffmcbiscuit's Profile")* on topic *[Struggling to get coupons to work](/forum/46-discount-coupon/902063-struggling-to-get-coupons-to-work#330231 "-- url of the page with the problem -- : thescienceoffiction.rocks -- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.24 -- PHP version -- : 7.4.14 I can't seem to get the coupon feature working. I have created a coupon for a specific product (see settings image) and added that product to my cart. When I enter the coupon code I get an error saying the coupon isn't valid (see checkout image). Where am I going wrong?")* Seems to be working fine for me now, typical ![:D](/media/kunena/emoticons/1.png ":D") Is there a way to add a line item for the coupon to the checkout table, showing the reduction in value, in a similar way to when using points? Like, Coupon -£1.00 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi85MDIwNjMtc3RydWdnbGluZy10by1nZXQtY291cG9ucy10by13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 5 years 8 months ago [\#330233](#330233) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Struggling to get coupons to work](/forum/46-discount-coupon/902063-struggling-to-get-coupons-to-work#330233 "-- url of the page with the problem -- : thescienceoffiction.rocks -- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.24 -- PHP version -- : 7.4.14 I can't seem to get the coupon feature working. I have created a coupon for a specific product (see settings image) and added that product to my cart. When I enter the coupon code I get an error saying the coupon isn't valid (see checkout image). Where am I going wrong?")* Hi, That should be the case by default. So I suppose that you must have turned off the "Show coupon price" setting under the "cart" view of the "checkout workflow" under the Checkout tab of the HikaShop configuration. So please check on that setting. The following user(s) said Thank You: [jeffmcbiscuit](/forum/user/60250-jeffmcbiscuit "View jeffmcbiscuit's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi85MDIwNjMtc3RydWdnbGluZy10by1nZXQtY291cG9ucy10by13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jeffmcbiscuit](/forum/user/60250-jeffmcbiscuit "View jeffmcbiscuit's Profile")** - [![jeffmcbiscuit's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/60250-jeffmcbiscuit "View jeffmcbiscuit's Profile") Topic Author - [ Offline](/forum/user/60250-jeffmcbiscuit) Less More - Posts: 32 - Thank you received: 1 - - 5 years 8 months ago [\#330306](#330306) by [jeffmcbiscuit](/forum/user/60250-jeffmcbiscuit "View jeffmcbiscuit's Profile") Replied by *[jeffmcbiscuit](/forum/user/60250-jeffmcbiscuit "View jeffmcbiscuit's Profile")* on topic *[Struggling to get coupons to work](/forum/46-discount-coupon/902063-struggling-to-get-coupons-to-work#330306 "-- url of the page with the problem -- : thescienceoffiction.rocks -- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.24 -- PHP version -- : 7.4.14 I can't seem to get the coupon feature working. I have created a coupon for a specific product (see settings image) and added that product to my cart. When I enter the coupon code I get an error saying the coupon isn't valid (see checkout image). Where am I going wrong?")* Ahhhhhhhhhhh ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi85MDIwNjMtc3RydWdnbGluZy10by1nZXQtY291cG9ucy10by13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.048 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)