[Skip to main content](#vessel-content) # Coupon valid only for new costumers ## - **[rallyitalia](/forum/user/58335-rallyitalia "View rallyitalia's Profile")** - [![rallyitalia's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/58335-rallyitalia "View rallyitalia's Profile") Topic Author - [ Offline](/forum/user/58335-rallyitalia) Less More - Posts: 6 - Thank you received: 0 - - 4 years 10 months ago [\#338518](#338518) by [rallyitalia](/forum/user/58335-rallyitalia "View rallyitalia's Profile") *[Coupon valid only for new costumers](/forum/46-discount-coupon/903790-coupon-valid-only-for-new-costumers#338518 "-- HikaShop version -- : 4.4.5 business -- Joomla version -- : 3.10.4 -- PHP version -- : 7.4 -- Browser(s) name and version -- : all Is it possible to set the coupon to be valid only for new customers?")* was created by *[rallyitalia](/forum/user/58335-rallyitalia "View rallyitalia's Profile")* -- HikaShop version -- : 4.4.5 business -- Joomla version -- : 3.10.4 -- PHP version -- : 7.4 -- Browser(s) name and version -- : all Is it possible to set the coupon to be valid only for new customers? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi85MDM3OTAtY291cG9uLXZhbGlkLW9ubHktZm9yLW5ldy1jb3N0dW1lcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 4 years 10 months ago [\#338521](#338521) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Coupon valid only for new costumers](/forum/46-discount-coupon/903790-coupon-valid-only-for-new-costumers#338521 "-- HikaShop version -- : 4.4.5 business -- Joomla version -- : 3.10.4 -- PHP version -- : 7.4 -- Browser(s) name and version -- : all Is it possible to set the coupon to be valid only for new customers?")* Hi, It's possible but a bit cumbersome. You need to create a user group configured the same way as the "registered" user group. Then, you need to create a mass action on the "order" data with a trigger "after an order is confirmed" and an action "change the user group" with the mode "replace" and the new user group you created. That way, when users from the "registered" user group purchase something, they will be moved to the new user group instead of the "registered" user group. Then, in your coupon, you can use the "access level" setting to restrict it to the "registered" user group. Now this also means that guest users won't be able to use the coupon even if they can place an order as a guest, without creating a user account. However, a simpler solution would be to just set the "quota per user" to 1 in the coupon. That way, a user will only be able to use the coupon once and this will also apply to guest checkouts (based on the email address entered). But that means that users with already an order on your website will be able to use that coupon once. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi85MDM3OTAtY291cG9uLXZhbGlkLW9ubHktZm9yLW5ldy1jb3N0dW1lcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[rallyitalia](/forum/user/58335-rallyitalia "View rallyitalia's Profile")** - [![rallyitalia's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/58335-rallyitalia "View rallyitalia's Profile") Topic Author - [ Offline](/forum/user/58335-rallyitalia) Less More - Posts: 6 - Thank you received: 0 - - 4 years 10 months ago [\#338541](#338541) by [rallyitalia](/forum/user/58335-rallyitalia "View rallyitalia's Profile") Replied by *[rallyitalia](/forum/user/58335-rallyitalia "View rallyitalia's Profile")* on topic *[Coupon valid only for new costumers](/forum/46-discount-coupon/903790-coupon-valid-only-for-new-costumers#338541 "-- HikaShop version -- : 4.4.5 business -- Joomla version -- : 3.10.4 -- PHP version -- : 7.4 -- Browser(s) name and version -- : all Is it possible to set the coupon to be valid only for new customers?")* ok, thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi85MDM3OTAtY291cG9uLXZhbGlkLW9ubHktZm9yLW5ldy1jb3N0dW1lcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[rallyitalia](/forum/user/58335-rallyitalia "View rallyitalia's Profile")** - [![rallyitalia's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/58335-rallyitalia "View rallyitalia's Profile") Topic Author - [ Offline](/forum/user/58335-rallyitalia) Less More - Posts: 6 - Thank you received: 0 - - 4 years 9 months ago [\#339139](#339139) by [rallyitalia](/forum/user/58335-rallyitalia "View rallyitalia's Profile") Replied by *[rallyitalia](/forum/user/58335-rallyitalia "View rallyitalia's Profile")* on topic *[Coupon valid only for new costumers](/forum/46-discount-coupon/903790-coupon-valid-only-for-new-costumers#339139 "-- HikaShop version -- : 4.4.5 business -- Joomla version -- : 3.10.4 -- PHP version -- : 7.4 -- Browser(s) name and version -- : all Is it possible to set the coupon to be valid only for new customers?")* I have problem to create a mass action on the "order" data with a trigger "after an order is confirmed" and an action "change the user group" with the mode "replace" and the new user group you created. Where do i make these settings? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi85MDM3OTAtY291cG9uLXZhbGlkLW9ubHktZm9yLW5ldy1jb3N0dW1lcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 652 - - 4 years 9 months ago - 4 years 9 months ago [\#339144](#339144) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Coupon valid only for new costumers](/forum/46-discount-coupon/903790-coupon-valid-only-for-new-costumers#339144 "-- HikaShop version -- : 4.4.5 business -- Joomla version -- : 3.10.4 -- PHP version -- : 7.4 -- Browser(s) name and version -- : all Is it possible to set the coupon to be valid only for new customers?")* Hello, Try to reproduce my setting screenshot, and take good care about the **red bordered settings** : [ ![alt](https://i.ibb.co/WgjsVMV/mass-action.png) ](https://i.ibb.co/WgjsVMV/mass-action.png "alt") This will allow to update customer when an order is **updated** and if the order status is "**confirmed**". Hope this will fit your needs. Regards Last edit: 4 years 9 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi85MDM3OTAtY291cG9uLXZhbGlkLW9ubHktZm9yLW5ldy1jb3N0dW1lcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[rallyitalia](/forum/user/58335-rallyitalia "View rallyitalia's Profile")** - [![rallyitalia's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/58335-rallyitalia "View rallyitalia's Profile") Topic Author - [ Offline](/forum/user/58335-rallyitalia) Less More - Posts: 6 - Thank you received: 0 - - 4 years 9 months ago [\#339164](#339164) by [rallyitalia](/forum/user/58335-rallyitalia "View rallyitalia's Profile") Replied by *[rallyitalia](/forum/user/58335-rallyitalia "View rallyitalia's Profile")* on topic *[Coupon valid only for new costumers](/forum/46-discount-coupon/903790-coupon-valid-only-for-new-costumers#339164 "-- HikaShop version -- : 4.4.5 business -- Joomla version -- : 3.10.4 -- PHP version -- : 7.4 -- Browser(s) name and version -- : all Is it possible to set the coupon to be valid only for new customers?")* it works, thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi85MDM3OTAtY291cG9uLXZhbGlkLW9ubHktZm9yLW5ldy1jb3N0dW1lcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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