[Skip to main content](#vessel-content) # remove coupon ## - **[Matthijs](/forum/user/61631-matthijs "View Matthijs's Profile")** - [![Matthijs's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/61631-matthijs "View Matthijs's Profile") Topic Author - [ Offline](/forum/user/61631-matthijs) Less More - Posts: 2 - Thank you received: 0 - - 4 years 9 months ago [\#339149](#339149) by [Matthijs](/forum/user/61631-matthijs "View Matthijs's Profile") *[remove coupon](/forum/46-discount-coupon/903921-remove-coupon#339149 "-- url of the page with the problem -- : www.purehealthstore.nl -- HikaShop version -- : 4.4.5 -- Joomla version -- : 4 -- PHP version -- : 7.4 -- Browser(s) name and version -- : chrome Hello, I am new to Hikashop. I just finished my webshop and i am hooked to Hikashop! It is really incredible. Now i created a coupon and i can submit it. That works good. But what if the customer wants to remove this coupon from the order. Maybe he changed his mind. Standard there is no button to remove the coupon or am i missing something? Thanks.")* was created by *[Matthijs](/forum/user/61631-matthijs "View Matthijs's Profile")* -- url of the page with the problem -- : [ www.purehealthstore.nl](https://www.purehealthstore.nl) -- HikaShop version -- : 4.4.5 -- Joomla version -- : 4 -- PHP version -- : 7.4 -- Browser(s) name and version -- : chrome Hello, I am new to Hikashop. I just finished my webshop and i am hooked to Hikashop! It is really incredible. Now i created a coupon and i can submit it. That works good. But what if the customer wants to remove this coupon from the order. Maybe he changed his mind. Standard there is no button to remove the coupon or am i missing something? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi85MDM5MjEtcmVtb3ZlLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 652 - - 4 years 9 months ago - 4 years 9 months ago [\#339151](#339151) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[remove coupon](/forum/46-discount-coupon/903921-remove-coupon#339151 "-- url of the page with the problem -- : www.purehealthstore.nl -- HikaShop version -- : 4.4.5 -- Joomla version -- : 4 -- PHP version -- : 7.4 -- Browser(s) name and version -- : chrome Hello, I am new to Hikashop. I just finished my webshop and i am hooked to Hikashop! It is really incredible. Now i created a coupon and i can submit it. That works good. But what if the customer wants to remove this coupon from the order. Maybe he changed his mind. Standard there is no button to remove the coupon or am i missing something? Thanks.")* Hello, **2** points you have to check : - in your **Coupon** configuration, check that you didn't have activated the "**Auto load in cart if possible**" **=>** If yes, the coupon will **always** been loaded when it's possible (and never been possible to remove) - In your **Checkout Workflow** (from **Main HikaShop** configuration **=>** **Checkout** Tab), check that you have add the view/block **coupon**. **=>** If not, it's normal that you didn't see the "**remove coupon**" button Hope this will allow you to achieved what you need. Regards Last edit: 4 years 9 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). The following user(s) said Thank You: [Matthijs](/forum/user/61631-matthijs "View Matthijs's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi85MDM5MjEtcmVtb3ZlLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Matthijs](/forum/user/61631-matthijs "View Matthijs's Profile")** - [![Matthijs's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/61631-matthijs "View Matthijs's Profile") Topic Author - [ Offline](/forum/user/61631-matthijs) Less More - Posts: 2 - Thank you received: 0 - - 4 years 9 months ago [\#339162](#339162) by [Matthijs](/forum/user/61631-matthijs "View Matthijs's Profile") Replied by *[Matthijs](/forum/user/61631-matthijs "View Matthijs's Profile")* on topic *[remove coupon](/forum/46-discount-coupon/903921-remove-coupon#339162 "-- url of the page with the problem -- : www.purehealthstore.nl -- HikaShop version -- : 4.4.5 -- Joomla version -- : 4 -- PHP version -- : 7.4 -- Browser(s) name and version -- : chrome Hello, I am new to Hikashop. I just finished my webshop and i am hooked to Hikashop! It is really incredible. Now i created a coupon and i can submit it. That works good. But what if the customer wants to remove this coupon from the order. Maybe he changed his mind. Standard there is no button to remove the coupon or am i missing something? Thanks.")* Thank you Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi85MDM5MjEtcmVtb3ZlLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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