[Skip to main content](#vessel-content) # Coupon Box Not Showing ## - **[Leec](/forum/user/64050-leec "View Leec's Profile")** - [![Leec's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/64050-leec "View Leec's Profile") Topic Author - [ Offline](/forum/user/64050-leec) Less More - Posts: 16 - Thank you received: 2 - - 4 years 8 months ago - 4 years 8 months ago [\#339493](#339493) by [Leec](/forum/user/64050-leec "View Leec's Profile") *[Coupon Box Not Showing](/forum/46-discount-coupon/903982-coupon-box-not-showing#339493 "-- url of the page with the problem -- : islandsurplus.co.uk -- HikaShop version -- : 4.4.3 -- Joomla version -- : 4.0.3 -- PHP version -- : 7.5 -- Browser(s) name and version -- : brave -- Error-message(debug-mod must be tuned on) -- : no error message Hi all, I don't seem to be able to get the discount coupon working on site. I've checked settings which all appear to be correct, created a discount code O******S to be used however there is no coupn box to be seen. I've checked plug ins and modules to see if there was something not selected but still no joy. Can anyone please let me know what I may be doing wrong please. many thanks Lee")* was created by *[Leec](/forum/user/64050-leec "View Leec's Profile")* -- url of the page with the problem -- : [ islandsurplus.co.uk](https://islandsurplus.co.uk) -- HikaShop version -- : 4.4.3 -- Joomla version -- : 4.0.3 -- PHP version -- : 7.5 -- Browser(s) name and version -- : brave -- Error-message(debug-mod must be tuned on) -- : no error message Hi all, I don't seem to be able to get the discount coupon working on site. I've checked settings which all appear to be correct, created a discount code O******S to be used however there is no coupn box to be seen. I've checked plug ins and modules to see if there was something not selected but still no joy. Can anyone please let me know what I may be doing wrong please. many thanks Lee Last edit: 4 years 8 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi85MDM5ODItY291cG9uLWJveC1ub3Qtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 652 - - 4 years 8 months ago - 4 years 8 months ago [\#339495](#339495) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Coupon Box Not Showing](/forum/46-discount-coupon/903982-coupon-box-not-showing#339495 "-- url of the page with the problem -- : islandsurplus.co.uk -- HikaShop version -- : 4.4.3 -- Joomla version -- : 4.0.3 -- PHP version -- : 7.5 -- Browser(s) name and version -- : brave -- Error-message(debug-mod must be tuned on) -- : no error message Hi all, I don't seem to be able to get the discount coupon working on site. I've checked settings which all appear to be correct, created a discount code O******S to be used however there is no coupn box to be seen. I've checked plug ins and modules to see if there was something not selected but still no joy. Can anyone please let me know what I may be doing wrong please. many thanks Lee")* Hello, First, check that you have the coupon block in your **checkout workflow**, here : [ ![alt](https://i.ibb.co/r7RgCx5/workflow-checkout.png) ](https://i.ibb.co/r7RgCx5/workflow-checkout.png "alt") If not, create a block, "**New view**" dropdown => **Coupon**. If you have already the coupon block, then provide all relative settings screenshot. Regards Last edit: 4 years 8 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi85MDM5ODItY291cG9uLWJveC1ub3Qtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Leec](/forum/user/64050-leec "View Leec's Profile")** - [![Leec's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/64050-leec "View Leec's Profile") Topic Author - [ Offline](/forum/user/64050-leec) Less More - Posts: 16 - Thank you received: 2 - - 4 years 8 months ago [\#339523](#339523) by [Leec](/forum/user/64050-leec "View Leec's Profile") Replied by *[Leec](/forum/user/64050-leec "View Leec's Profile")* on topic *[Coupon Box Not Showing](/forum/46-discount-coupon/903982-coupon-box-not-showing#339523 "-- url of the page with the problem -- : islandsurplus.co.uk -- HikaShop version -- : 4.4.3 -- Joomla version -- : 4.0.3 -- PHP version -- : 7.5 -- Browser(s) name and version -- : brave -- Error-message(debug-mod must be tuned on) -- : no error message Hi all, I don't seem to be able to get the discount coupon working on site. I've checked settings which all appear to be correct, created a discount code O******S to be used however there is no coupn box to be seen. I've checked plug ins and modules to see if there was something not selected but still no joy. Can anyone please let me know what I may be doing wrong please. many thanks Lee")* Thank you Phillip, sometimes just end up going round and round when the simplest things are in front of you. Have a great day! The following user(s) said Thank You: [Philip](/forum/user/34318-philip "View Philip's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi85MDM5ODItY291cG9uLWJveC1ub3Qtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.086 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)